Strategic Quality Management
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Strategic Quality Management
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Author : Mildred Golden Pryor
language : en
Publisher: Dame Publications
Release Date : 1999-04-30
Strategic Quality Management written by Mildred Golden Pryor and has been published by Dame Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-04-30 with Business & Economics categories.
Strategic Quality Management is written for people who choose to be strategists-people who choose to ensure the success of their improvement efforts by integrating them into the strategic man-age-ment of their organizations. This book comprehensively addresses the elements required to ensure long-term momentum for improvement. In addition, it discusses continuous improvement from several per-spectives (Historical, Strategic, Behavioral, Process and Results, and Futuristic) and describes why those perspectives are all essential for an improvement initiative to be successful. Also included are specific improvement models, flowcharts, and checklists which are useful in the application of the im-prove-ment philosophies and tools described in the text. The foundation for Strategic Quality Man-age-ment (SQM) is the Five P's Model which emphasizes the need for alignment of organizational Pur-pose, Principles, Processes, and people in order to achieve Performance excellence. Each of the Five P's is discussed separately as an essential element of SQM, then in terms of its impact on the other four P's.
Strategic Total Quality Management
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Author : Christian Madu
language : en
Publisher: Praeger
Release Date : 1995-04-10
Strategic Total Quality Management written by Christian Madu and has been published by Praeger this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995-04-10 with Business & Economics categories.
Strategic Total Quality Management is a new way of looking at quality. It views quality from corporate performance and product quality. Corporate performance is measured by the response of the firm to the emerging changes in its business environment. Increasingly, issues concerning the environment, business ethics and integrity are important and do affect the competitiveness and survivability of the firm. Quality must, therefore, take a more systemic or holistic definition. Also, with the increasing focus on product quality and many companies targeting six sigma or zero defect, product quality alone will not be enough of a competitive weapon for any one firm. Strategic Total Quality Management is based on a measure of quality as the overall performance of the firm. The book discusses all aspects of quality management from a strategic total quality management perspective. It starts with an introduction of this new philosophy of quality, and presents guidelines for its implementation and strategic framework to guide the practice of strategic total quality management. The importance of environmental quality planning is discussed and a chapter is presented on the role of statistics in strategic total quality management. The book then discusses leadership and paradigm innovation and how they influence visionary management and quality practice. An examination of the works of Deming and Juran is synthesized in the context of strategic total quality management. The book will be useful to quality practitioners who need to know of alternative views of quality, students who are constantly challenged by the emerging quality management philosophies, and researchers who need to explore in depth some of these concepts of quality.
The Strategic Quality Manager
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Author : Cathy Balding
language : en
Publisher: Arcade Custom Publishing
Release Date : 2011
The Strategic Quality Manager written by Cathy Balding and has been published by Arcade Custom Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Business & Economics categories.
Are you a quality professional working in health and aged care (or other service industry) who wants to: design and implement quality systems that make a real, positive difference to consumers? • develop your role to be more strategic and influential? • create sustained change and improvement? • build your credibility and expertise? • play a key role in your organisation’s strategic direction? • increase your job satisfaction? The Strategic Quality Manager synthesises theory, research and real world experience into a handbook developed specifically for those in quality management roles. As the pressure on our health and aged care services grows, so do the demands on the quality professional and continuing to increase the quality and transparency of healthcare will require new and savvier ways of working. If you have looked for assistance within this challenging environment, you’ll know that there is no shortage of material on quality management, but very little on being a quality manager. The Strategic Quality Manager contains theory, tips, step by step models and practical examples to assist every quality professional to more easily and proactively navigate the many of challenges of their roles – and to enjoy the journey!
Strategic Quality Management
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Author : Mildred Golden Pryor
language : en
Publisher:
Release Date : 2007
Strategic Quality Management written by Mildred Golden Pryor and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with categories.
Strategic Quality Management
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Author : Wolf D. Reitsperger
language : en
Publisher:
Release Date : 1993
Strategic Quality Management written by Wolf D. Reitsperger and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with Total quality management categories.
Senior Management And Quality
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Author : Fin Rooney
language : en
Publisher: Quality Press
Release Date : 2018-01-12
Senior Management And Quality written by Fin Rooney and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-01-12 with Business & Economics categories.
"Not just another quality tools book. I wish all senior managers would read this...Anyone who is interested in how quality is embedded in all aspects of business should get this book." Holly Hickman Director, Customer Quality, Constellium In this original and practical book, Fin Rooney strips back the myths surrounding quality. He goes back to original principles in deciding what quality means, and then proceeds to show how it can have a positive influence on all departments. He suggests that every department should have quality objectives in order to generate a quality culture. This book will change how you look at quality. You will see how you can use it to drive improvement, cost savings, and better profitability in your organization. It will look at using quality not just as a tool for making good products or delivering a good service, but as a strategic weapon in the marketplace. Full of helpful questions and thought-provoking ideas, Senior Management and Quality will ensure you have interesting conversations with senior managers and how they view quality. For senior managers, it gives a framework for devising a coordinated quality strategy, involving every department in quality, and showing how an embedded quality strategy can create virtuous circles of improvement. Among many features, this book: Explains how we can turn our quality departments and staff into a strategic, value-adding serviceGives a neater definition of quality that can be applied to any department in any organizationShows the relationships between quality and suppliers, customers, and internal departmentsAddresses the issues that can arise with the department that is the most important one in determining product quality: R & DReassesses our view of company and quality objectivesReviews the role of quality personnel, and how we can use them as internal consultantsInvestigates how quality can influence training and change managementTakes a fresh look at objectives and metrics, and the problems and contradictions with some of the common ones in useLooks at some of the deficiencies with Six Sigma With over 30 years in quality, Fin Rooney has put together the results of that experience in the real business world and come up with a practical approach to using quality as a way to improve your organizations performance in all areas.
Understanding Managing And Implementing Quality
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Author : Jiju Antony
language : en
Publisher: Routledge
Release Date : 2002-09-06
Understanding Managing And Implementing Quality written by Jiju Antony and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-09-06 with Business & Economics categories.
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
Quality Management
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Author : David L. Goetsch
language : en
Publisher: Prentice Hall
Release Date : 2006
Quality Management written by David L. Goetsch and has been published by Prentice Hall this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Business & Economics categories.
This direct, straightforward book provides material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. Up-to-date and comprehensive, it coversallof the elements of total quality, including several that receive little or no attention in other total quality books, enabling readers to understand that in order to compete in the global arena, businesses must achieve consistent peak performance, continual improvement, and maximum competitiveness.Coveringalltopics necessary to total quality management, this book includes: global competitiveness; strategic management; ethics and corporate social responsibility; partnering and strategic alliances; quality culture; customer satisfaction and retention; employee empowerment; leadership; teamwork; communication; education and training; overcoming negativity; the ISO 9000 quality management system; tools and techniques; and implementing total quality management.An excellent handbook for quality managers, directors of quality control, and vice-presidents of quality management.
Handbook Of Total Quality Management
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Author : Christian N. Madu
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-12-06
Handbook Of Total Quality Management written by Christian N. Madu and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-06 with Technology & Engineering categories.
Quality issues are occupying an increasingly prominent position in today's global business market, with firms seeking to compete on an international level on both price and quality. Consumers are demanding higher quality standards from manufacturers and service providers, while virtually all industrialized nations have instituted quality programs to help indigenous corporations. A proliferation in nation-wide and regional quality awards such as the Baldridge award and certification to ISO 9000 series are making corporations world-wide quality-conscious and eager to implement programs of continuous improvement. To achieve competitiveness, quality practice is a necessity and this book offers an exposition of how quality can be attained. The Handbook of Total Quality Management: Explores in separate chapters new topics such as re-engineering, concurrent engineering, ISO standards, QFD, the Internet, the environment, advanced manufacturing technology and benchmarking Discusses the views of leading quality practitioners such as Derning, Juran, Ishikawa, Crosby and Taguchi throughout the book Considers important strategies for quality improvement, including initiation and performance evaluation through auditing, re-engineering, and process and design innovations. With contributions from 47 authors in 13 different countries, the Handbook of Total Quality Management is invaluable as a reference guide for anyone involved with quality management and deployment, including consultants, practitioners and engineers in the professional sector, and students and lecturers of information systems, management and industrial engineering.
Oakland On Quality Management
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Author : John S Oakland
language : en
Publisher: Routledge
Release Date : 2012-05-04
Oakland On Quality Management written by John S Oakland and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-04 with Business & Economics categories.
'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues.