Suggesting Solutions
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Suggesting Solutions
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Author : Charles Protzman
language : en
Publisher: CRC Press
Release Date : 2022-12-30
Suggesting Solutions written by Charles Protzman and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-12-30 with Business & Economics categories.
Lean is about building and improving stable and predictable systems and processes to deliver to customers high-quality products/services on time by engaging everyone in the organization. Combined with this, organizations need to create an environment of respect for people and continuous learning. It’s all about people. People create the product or service, drive innovation, and create systems and processes, and with leadership buy-in and accountability to ensure sustainment with this philosophy, employees will be committed to the organization as they learn and grow personally and professionally. Lean is a term that describes a way of thinking about and managing companies as an enterprise. Becoming Lean requires the following: the continual pursuit to identify and eliminate waste; the establishment of efficient flow of both information and process; and an unwavering top-level commitment. The concept of continuous improvement applies to any process in any industry. Based on the contents of The Lean Practitioners Field Book, the purpose of this series is to show, in detail, how any process can be improved utilizing a combination of tasks and people tools and introduces the BASICS Lean® concept. The books are designed for all levels of Lean practitioners and introduces proven tools for analysis and implementation that go beyond the traditional point kaizen event. Each book can be used as a stand-alone volume or used in combination with other titles based on specific needs. Each book is chock-full of case studies and stories from the authors’ own experiences in training organizations that have started or are continuing their Lean journey of continuous improvement. Contents include valuable lessons learned and each chapter concludes with questions pertaining to the focus of the chapter. Numerous photographs enrich and illustrate specific tools used in Lean methodology. Suggesting Solutions: Brainstorming Creative Ideas to Maximize Productivity explores the process block diagram tool, how to do a Lean layout and Lean master layout and how to create standard work and visual management systems. The goal of this book is to introduce the balance of the tools and how to proceed once the analysis is completed. There are many pieces to a Lean implementation and all of them are interconnected. This book walks through the relationships and how the data presented can be leveraged to prepare for the implementation. It also provides suggest solutions for improvements and making recommendations to management to secure their buy-in and approval.
Better World
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Author : Bill Stollery
language : en
Publisher: FriesenPress
Release Date : 2023-03-27
Better World written by Bill Stollery and has been published by FriesenPress this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-03-27 with Nature categories.
Many people are concerned about the future. We need a world that is safer, cleaner and more secure. The required approach must have a global perspective. This book will help them feel enpowered and optimistic, will provide solutions to the world's concerns, and will provide specific approaches for them to follow. For a more complete description see the Preface.
Understanding Responding
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Author : Lynette Long
language : en
Publisher: Jones & Bartlett Learning
Release Date : 1992
Understanding Responding written by Lynette Long and has been published by Jones & Bartlett Learning this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Medical categories.
Bullying In Schools
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Author : Ken Rigby
language : en
Publisher: Aust Council for Ed Research
Release Date : 2007
Bullying In Schools written by Ken Rigby and has been published by Aust Council for Ed Research this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Education categories.
Bullying is now widely recognised as a serious problem that affects many children in schools. It can take many forms, including direct verbal and physical harassment and indirect forms such as deliberate exclusion and the targeting of individuals using cyber technology. Continual and severe bullying can cause both short term and long term damage, making it difficult for victims to form intimate relationships with others and for habitual bullies to avoid following a delinquent lifestyle and becoming perpetrators of domestic violence. Even though this type of abuse affects many of our school children, Ken Rigby believes there are grounds for optimism. This passionate and motivating book shows that there are ways of reducing the likelihood of bullying occurring in a school and effective ways of tackling cases when they do occur. Using up-to-date studies, Bullying in Schools helps us to understand the nature of bullying and why it so often takes place in schools. Importantly, it examines and evaluates what schools can do to promote more positive peer relationships within the school community and take effective and sustainable action to deal with problems that may arise. Teachers, parents, school leaders, policy makers, and health professionals will find it invaluable and empowering.
The Ai Revolution In Customer Service And Support
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Author : Ross Smith
language : en
Publisher: Pearson Education
Release Date : 2024-07-16
The Ai Revolution In Customer Service And Support written by Ross Smith and has been published by Pearson Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-16 with Business & Economics categories.
In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences. This book is designed to equip you with the knowledge and confidence to embrace the AI revolution and integrate the technology, such as large language models (LLMs), machine learning, predictive analytics, and gamified learning, into the customer experience. Start your journey toward leveraging this technology effectively to optimize organizational productivity. A portion of the book’s proceeds will be donated to the nonprofit Future World Alliance, dedicated to K-12 AI ethics education. IN THIS BOOK YOU’LL LEARN About AI, machine learning, and data science How to develop an AI vision for your organization How and where to incorporate AI technology in your customer experience fl ow About new roles and responsibilities for your organization How to improve customer experience while optimizing productivity How to implement responsible AI practices How to strengthen your culture across all generations in the workplace How to address concerns and build strategies for reskilling and upskilling your people How to incorporate games, play, and other techniques to engage your agents with AI Explore thought experiments for the future of support in your organization “Insightful & comprehensive—if you run a service & support operation, put this book on your essential reading list right now!” —PHIL WOLFENDEN, Cisco, VP, Customer Experience “This book is both timely and relevant as we enter an unprecedented period in our industry and the broader world driven by Generative AI. The magnitude and speed of change we’re experiencing is astounding and this book does an outstanding job balancing technical knowledge with the people and ethical considerations we must also keep front of mind.” —BRYAN BELMONT, Microsoft, Corporate VP, Customer Service & Support “The authors of this book are undoubtedly on the front lines of operationalizing Gen AI implementations in customer support environments... and they know undoubtedly that at its core, support is about people and genuine human connections. This book walks you through their journey to keep people at the center of this technical tsunami.” —PHAEDRA BOINODIRIS, Author, AI for the Rest of Us
Encyclopaedia Of New Media And Educational Planning
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Author : A K Hota
language : en
Publisher: Sarup & Sons
Release Date : 2000
Encyclopaedia Of New Media And Educational Planning written by A K Hota and has been published by Sarup & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Educational planning categories.
Innovations And Traditions For Sustainable Development
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Author : Walter Leal Filho
language : en
Publisher: Springer Nature
Release Date : 2021-10-16
Innovations And Traditions For Sustainable Development written by Walter Leal Filho and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-10-16 with Science categories.
This book highlights the vital necessity for combining sustainable development processes from different areas, with applications in areas such as science, education and production sectors. These sectors have previously been separated by linguistic and technological barriers. Breaking down these barriers will allow an interdisciplinary and transdisciplinary flow of information, leading to greater efficiency, and towards a more real resilient and sustainable economy development. This book fills in the gap in respect of publications addressing aspects of innovation and sustainable development and focuses on a range of areas, such as I. Gradual transition to innovative development; II. Continuity of technology in education, science and industry; III. Convergency directions, interdisciplinary relations in scientific research; IV. Digital technologies for sustainable development; V. Global trends and regional aspects of innovation and traditions in environmental management; VI. International legal regulations and environmental and economic relations among business communities. The publication fosters the global efforts towards taking better advantage of the many opportunities which innovation in specific areas may offer.
Positive Discipline
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Author : Jane Nelsen, Ed.D.
language : en
Publisher: Ballantine Books
Release Date : 2011-05-25
Positive Discipline written by Jane Nelsen, Ed.D. and has been published by Ballantine Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-05-25 with Family & Relationships categories.
For twenty-five years, Positive Discipline has been the gold standard reference for grown-ups working with children. Now Jane Nelsen, distinguished psychologist, educator, and mother of seven, has written a revised and expanded edition. The key to positive discipline is not punishment, she tells us, but mutual respect. Nelsen coaches parents and teachers to be both firm and kind, so that any child–from a three-year-old toddler to a rebellious teenager–can learn creative cooperation and self-discipline with no loss of dignity. Inside you’ll discover how to • bridge communication gaps • defuse power struggles • avoid the dangers of praise • enforce your message of love • build on strengths, not weaknesses • hold children accountable with their self-respect intact • teach children not what to think but how to think • win cooperation at home and at school • meet the special challenge of teen misbehavior “It is not easy to improve a classic book, but Jane Nelson has done so in this revised edition. Packed with updated examples that are clear and specific, Positive Discipline shows parents exactly how to focus on solutions while being kind and firm. If you want to enrich your relationship with your children, this is the book for you.” –Sal Severe, author of How to Behave So Your Children Will, Too! Millions of children have already benefited from the counsel in this wise and warmhearted book, which features dozens of true stories of positive discipline in action. Give your child the tools he or she needs for a well-adjusted life with this proven treasure trove of practical advice.
Toolkit For Counseling Spanish Speaking Clients
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Author : Lorraine T. Benuto
language : en
Publisher: Springer
Release Date : 2017-11-14
Toolkit For Counseling Spanish Speaking Clients written by Lorraine T. Benuto and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-11-14 with Psychology categories.
This timely practical reference addresses the lack of Spanish-language resources for mental health professionals to use with their Latino clients. Geared toward both English- and Spanish-speaking practitioners in a variety of settings, this volume is designed to minimize misunderstandings between the clinician and client, and with that the possibility of inaccurate diagnosis and/or ineffective treatment. Coverage for each topic features a discussion of cultural considerations, guidelines for evidence-based best practices, a review of available findings, a treatment plan, plus clinical tools and client handouts, homework sheets, worksheets, and other materials. Chapters span a wide range of disorders and problems over the life-course, and include reproducible resources for: Assessing for race-based trauma. Using behavioral activation and cognitive interventions to treat depression among Latinos. Treating aggression, substance use, abuse, and dependence among Latino Adults. Treating behavioral problems among Latino adolescents. Treating anxiety among Latino children. Working with Latino couples. Restoring legal competency with Latinos. The Toolkit for Counseling Spanish-Speaking Clients fills a glaring need in behavioral service delivery, offering health psychologists, social workers, clinical psychologists, neuropsychologists, and other helping professionals culturally-relevant support for working with this under served population. The materials included here are an important step toward dismantling barriers to mental health care.
Interreligious Relations And The Negotiation Of Ritual Boundaries
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Author : Marianne Moyaert
language : en
Publisher: Springer
Release Date : 2019-08-05
Interreligious Relations And The Negotiation Of Ritual Boundaries written by Marianne Moyaert and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-08-05 with Social Science categories.
This volume explores the ways in which interreligious encounters happen ritually. Drawing upon theology, philosophy, political sciences, anthropology, sociology, and liturgical studies, the contributors examine different concrete cases of interrituality. After an introductory chapter explaining the phenomenon of interrituality, readers learn about government-sponsored public events in Spain, the ritual life of mixed families in China and the UK. We meet Buddhist and Christian monks in Kentucky and are introduced to rituals of protest in Jerusalem. Other chapters take us to shared pilgrimage sites in the Mediterranean and explore the ritual challenges of Israeli tour guides of Christian pilgrims. The authors challenges readers to consider scriptural reasoning as a liturgical practice and to inquire into the (in)felicitous nature of rituals of reconciliation. This volume demonstrates the importance of understanding the many contexts in which interrituality happens and shows how ritual boundaries are perpetually under negotiation.