Summary Of Difficult Conversations By Douglas Stone Bruce Patton And Sheila Heen
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Difficult Conversations
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Author : Douglas Stone
language : en
Publisher: Penguin
Release Date : 2023-08-22
Difficult Conversations written by Douglas Stone and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-08-22 with Psychology categories.
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Difficult Conversations
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Author : Douglas Stone
language : en
Publisher: Gardners Books
Release Date : 2000
Difficult Conversations written by Douglas Stone and has been published by Gardners Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Psychology categories.
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.
Summary Of Difficult Conversations By Douglas Stone Bruce Patton And Sheila Heen
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Author : QuickRead
language : en
Publisher: QuickRead.com
Release Date :
Summary Of Difficult Conversations By Douglas Stone Bruce Patton And Sheila Heen written by QuickRead and has been published by QuickRead.com this book supported file pdf, txt, epub, kindle and other format this book has been release on with Study Aids categories.
Learn how to approach difficult conversations and discuss what matters most. Difficult conversations are a part of everyday life. Each day we either attempt or avoid such conversations, whether it’s confronting an underperforming employee or simply disagreeing with a spouse. Unfortunately, these tough conversations are inevitable so perhaps it’s time to learn how to have one productively. Thankfully, authors Douglas Stone, Bruce Patton, and Sheila Heen have put together tips and tricks to help you become better at communicating. As you read, you’ll learn about the common mistakes people make when having difficult conversations as well as how to arm yourself with the tools you need to prevent them. In the end, you’ll learn how to communicate effectively and have difficult conversations without hurting anyone in the process. Keep reading to learn how every discussion has Three Conversations and how you can approach and improve each one for more meaningful, purposeful conversations. Do you want more free book summaries like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries. DISCLAIMER: This book summary is meant as a preview and not a replacement for the original work. If you like this summary please consider purchasing the original book to get the full experience as the original author intended it to be. If you are the original author of any book on QuickRead and want us to remove it, please contact us at [email protected].
Thanks For The Feedback
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Author : Douglas Stone
language : en
Publisher: Penguin UK
Release Date : 2014-03-04
Thanks For The Feedback written by Douglas Stone and has been published by Penguin UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-03-04 with Self-Help categories.
The authors of the classic Difficult Conversations teach you how to take criticism productively in Thanks for the Feedback. We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors, and strangers. We're assessed, coached, and criticized about our performance, personalities and appearance. We know that feedback is essential for professional development and healthy relationships - but we dread it and even dismiss it. That's because while want to learn and grow, we also want to be accepted just as we are. Thanks for the Feedback is the first book to address this tension head on. In it, the world-renowned team behind the Harvard Negotiation Project offer a simple framework and powerful tools, showing us how to take on life's blizzard of comments and advice with curiosity and grace. 'I'll admit it: Thanks for the Feedback made me uncomfortable. And that's one reason I liked it so much. With keen insight and lots of practical takeaways, it reveals why getting feedback is so hard - and then how we can do better' Daniel H. Pink, author of To Sell Is Human and Drive 'Thanks for the Feedback is a road map to more self-awareness, greater learning, and richer relationships. A tour de force' Adam Grant, Wharton professor and author of Give and Take Douglas Stone and Sheila Heen are Lecturers on Law at Harvard Law School and cofounders of Triad Consulting. Their clients include the White House, Citigroup, Honda, Johnson & Johnson, Time Warner, Unilever, and many others. They are co-authors of the international bestseller Difficult Conversations. Stone lives in Cambridge, MA. Heen lives with her husband and three children in a farmhouse north of Cambridge, MA.
Summary Of Difficult Conversations By Douglas Stone Bruce Patton Sheila Heen
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Author :
language : en
Publisher: Segalanya Digital
Release Date : 2024-07-15
Summary Of Difficult Conversations By Douglas Stone Bruce Patton Sheila Heen written by and has been published by Segalanya Digital this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-15 with Language Arts & Disciplines categories.
Book Description Difficult Conversations by Douglas Stone, Bruce Patton, Sheila Heen Learn how to approach difficult conversations and discuss what matters most. Difficult conversations are a part of everyday life. Each day we either attempt or avoid such conversations, whether it’s confronting an underperforming employee or simply disagreeing with a spouse. Unfortunately, these tough conversations are inevitable so perhaps it’s time to learn how to have one productively. Thankfully, authors Douglas Stone, Bruce Patton, and Sheila Heen have put together tips and tricks to help you become better at communicating. As you read, you’ll learn about the common mistakes people make when having difficult conversations as well as how to arm yourself with the tools you need to prevent them. In the end, you’ll learn how to communicate effectively and have difficult conversations without hurting anyone in the process. Keep reading to learn how every discussion has Three Conversations and how you can approach and improve each one for more meaningful, purposeful conversations.
The Promise Of A Pencil
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Author : Adam Braun
language : en
Publisher: Simon and Schuster
Release Date : 2014-03-18
The Promise Of A Pencil written by Adam Braun and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-03-18 with Business & Economics categories.
The riveting story of how a young man turned $25 into more than 200 schools around the world and the guiding steps anyone can take to lead a successful and significant life. Adam Braun began working summers at hedge funds when he was just sixteen years old, sprinting down the path to a successful Wall Street career. But while traveling he met a young boy begging on the streets of India, who after being asked what he wanted most in the world, simply answered, “A pencil.” This small request led to a staggering series of events that took Braun backpacking through dozens of countries before eventually leaving one of the world’s most prestigious jobs to found Pencils of Promise, the organization he started with just $25 that has since built more than 200 schools around the world. The Promise of a Pencil chronicles Braun’s journey to find his calling, as each chapter explains one clear step that every person can take to turn your biggest ambitions into reality, even if you start with as little as $25. His story takes readers behind the scenes with business moguls and village chiefs, world-famous celebrities and hometown heroes. Driven by compelling stories and shareable insights, this is a vivid and inspiring book that will give you the tools to make your own life a story worth telling. *All proceeds from this book will support Pencils of Promise.
Agile Conversations
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Author : Douglas Squirrel
language : en
Publisher: IT Revolution
Release Date : 2020-05-12
Agile Conversations written by Douglas Squirrel and has been published by IT Revolution this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-05-12 with Business & Economics categories.
A successful digital transformation must start with a conversational transformation. Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical step: transforming their culture and the way people communicate. Agile Conversations brings a practical, step-by-step guide to using the human power of conversation to build effective, high-performing teams to achieve truly Agile results. Consultants Douglas Squirrel and Jeffrey Fredrick show readers how to utilize the Five Conversations to help teams build trust, alleviate fear, answer the “whys,” define commitments, and hold everyone accountable.These five conversations give teams everything they need to reach peak performance, and they are exactly what’s missing from too many teams today. Stop focusing on processes and practices that leave your organization stuck with culture-less rituals. Instead, unleash the unique human power of conversation.
Fierce Conversations
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Author : Susan Scott
language : en
Publisher: Hachette UK
Release Date : 2011-10-13
Fierce Conversations written by Susan Scott and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-10-13 with Self-Help categories.
Fierce Conversations is a way of conducting business. An attitude. A way of life. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. Scott reveals how to: *Overcome the barriers to meaningful conversations *Express who you are and what you believe *Confront tough issues with courage, confidence and sensitivity *Overcome fear to get to the heart of the problem *Inspire followers, attract believers and build visions that become reality *Bring about real change through talking *Encourage others to reveal their true opinions Packed with exercises and questionnaires to help you have the best conversations possible, Fierce Conversations will revolutionise the way you communicate.
People Skills
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Author : Robert Bolton
language : en
Publisher: Simon and Schuster
Release Date : 2011-11-29
People Skills written by Robert Bolton and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-11-29 with Business & Economics categories.
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these ""roadblocks"" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.