Supervision In The Hospitality Industry Ahlei
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Supervision In The Hospitality Industry Ahlei
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Author : Raphael R. Kavanaugh
language : en
Publisher: Pearson Higher Ed
Release Date : 2013-05-03
Supervision In The Hospitality Industry Ahlei written by Raphael R. Kavanaugh and has been published by Pearson Higher Ed this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-05-03 with Business & Economics categories.
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Introduce students to the supervisory skills they’ll need to succeed in a hospitality career. They will be prepared to meet the expectations of management, employees, and guests. SUPERVISION IN THE HOSPITALITY INDUSTRY, 5/e features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets. This book also provides resources to help students create a professional development plan for their career. Authors: Jack D. Ninemeier, Ph.D., CHA, CHE, and Raphael R. Kavanaugh, Ed.D., CHA
Supervision In The Hospitality Industry
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Author : Raphael R. Kavanaugh
language : en
Publisher: Educational Institute of American Hotel & Motel Association
Release Date : 2007
Supervision In The Hospitality Industry written by Raphael R. Kavanaugh and has been published by Educational Institute of American Hotel & Motel Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Hospitality industry categories.
Supervision In The Hospitality Industry
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Author : John R. Walker
language : en
Publisher: John Wiley & Sons
Release Date : 2015-12-29
Supervision In The Hospitality Industry written by John R. Walker and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-12-29 with Technology & Engineering categories.
Supervision in the Hospitality Industry, 8th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor’s point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry.
Supervision In The Hospitality Industry
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Author : John R. Walker
language : en
Publisher: John Wiley & Sons
Release Date : 2020-12-10
Supervision In The Hospitality Industry written by John R. Walker and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-10 with Technology & Engineering categories.
Supervision in the Hospitality Industry, Ninth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. Topics include planning and organizing, communication, recruitment and team building, employee training, performance effectiveness, conflict management, and more. The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospital industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. Principles of good leadership and supervision are presented in clear, easy-to-understand language and are reinforced by numerous examples, case studies, discussion questions, and activities. The ninth edition of Supervision in the Hospitality Industry remains the ideal text for students and practitioners alike, delivering a basic yet comprehensive knowledge of the different elements of the supervisor's job while helping develop the leadership qualities needed to succeed as a hospitality professional.
Supervision In The Hospitality Industry
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Author : John R. Walker
language : en
Publisher: John Wiley and Sons
Release Date : 2009-01-09
Supervision In The Hospitality Industry written by John R. Walker and has been published by John Wiley and Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-01-09 with Business & Economics categories.
Order of authors reversed on previous eds.
Supervision In The Hospitality Industry
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Author : National Restaurant Association, Educational Foundation Staff
language : en
Publisher: Wiley
Release Date : 1998-05
Supervision In The Hospitality Industry written by National Restaurant Association, Educational Foundation Staff and has been published by Wiley this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998-05 with categories.
Supervision In The Hospitality Industry Study Guide
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Author : John R. Walker
language : en
Publisher: John Wiley & Sons
Release Date : 2009-02-09
Supervision In The Hospitality Industry Study Guide written by John R. Walker and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-02-09 with Business & Economics categories.
Human resources are led, not managed. This sixth edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors - the people on whom success or failure of every hospitality enterprise depends.
Hospitality Employee Management And Supervision
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Author : Kerry L. Sommerville
language : en
Publisher: John Wiley & Sons
Release Date : 2007-02-26
Hospitality Employee Management And Supervision written by Kerry L. Sommerville and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-02-26 with Business & Economics categories.
HOSPITALITY EMPLOYEE MANAGEMENT AND SUPERVISION A PRACTICAL RESOURCE FOR MANAGERS AND SUPERVISORS IN HOSPITALITY BUSINESSES In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry. Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation. Each chapter in this lively and engaging text features: Quotations——Various practitioners in the hospitality industry highlight the chapter’s focus Chapter Objectives and Summaries lay out key concepts and then, at the end of each chapter, review them HRM in Action features highlight real-world HRM experiences that relate to the content presented in each chapter Tales from the Field——Hospitality employees provide accounts of the various challenges they face in the industry Ethical Dilemmas——Scenarios from the hospitality industry which emphasize the role ethics plays in every aspect of the hospitality industry Practice Quizzes and Chapter Review Questions reinforce student comprehension of key concepts Hands-On HRM——Mini-cases based on real-world situations with discussion questions Chapter Key Terms——Bolded within the chapter and then listed at the end of each chapter with definitions
Supervision In The Hospitality Industry 8e With Study Guide Set
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Author : John R. Walker
language : en
Publisher: Wiley
Release Date : 2016-03-22
Supervision In The Hospitality Industry 8e With Study Guide Set written by John R. Walker and has been published by Wiley this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-03-22 with Technology & Engineering categories.
Supervision In The Hospitality Industry Textbook And Nraef Workbook
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Author : Jack E. Miller
language : en
Publisher: Wiley
Release Date : 2002-09-10
Supervision In The Hospitality Industry Textbook And Nraef Workbook written by Jack E. Miller and has been published by Wiley this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-09-10 with Technology & Engineering categories.
* Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation. * Each chapter features new, up-to-date material. * Expanded coverage of hospitality organizations through case studies and hotel industry examples.