System Center Service Manager 2010 Unleashed
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System Center Service Manager 2010 Unleashed
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Author : Kerrie Meyler
language : en
Publisher: Sams Publishing
Release Date : 2011-08-03
System Center Service Manager 2010 Unleashed written by Kerrie Meyler and has been published by Sams Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-08-03 with Computers categories.
System Center Service Manager 2010 offers enterprises a complete, integrated platform for adopting and automating service management best practices, such as those found in ITIL and Microsoft Operations Framework (MOF). Now, there’s a comprehensive, independent reference and technical guide to this powerful product. A team of expert authors offers step-by-step coverage of related topics in every feature area, organized to help IT professionals quickly plan, design, implement, and use Service Manager 2010. After introducing the product and its relationship with the rest of Microsoft’s System Center suite, the authors present authoritative coverage of Service Manager’s capabilities for incident and problem resolution, change control, configuration management, and compliance. Readers will also find expert guidance for integrating Service Manager with related Microsoft technologies. This book is an indispensable resource for every IT professional planning, installing, deploying, and/or administering Service Manager, including ITIL, MOF, and other IT consultants; system administrators; and developers creating customized solutions. • Understand Service Manager’s architecture and components • Discover how Service Manager supports ITIL and MOF processes • Accurately scope and specify your implementation to reflect organizational needs • Plan to provide redundancy, ensure scalability, and support virtualization • Design, deploy, and maintain Service Manager with security in mind • Use Service Manager’s consoles and portals to provide the right resources to each user • Create complete service maps with Service Manager’s business services • Fully automate incident management and ticketing • Implement best processes for identifying and addressing root causes of problems • Systematically manage the life cycle of changes • Use Service Manager to strengthen governance, risk management, and compliance • Customize Service Manager’s data layer, workflows, and presentation layer • Use management packs to simplify service desk customization • Make the most of Service Manager’s reporting and dashboards
System Center Service Manager 2010 Unleashed
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Author : Kerrie Meyler
language : en
Publisher: Pearson Education
Release Date : 2011
System Center Service Manager 2010 Unleashed written by Kerrie Meyler and has been published by Pearson Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Computers categories.
A guide for IT process managers covers such topics as designing and implementing service manager configuration, problem reporting, governance and compliance, security, and custom report building.
System Center 2012 Configuration Manager Sccm Unleashed
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Author : Kerrie Meyler
language : en
Publisher: Sams Publishing
Release Date : 2012-07-16
System Center 2012 Configuration Manager Sccm Unleashed written by Kerrie Meyler and has been published by Sams Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-07-16 with Computers categories.
This is the comprehensive reference and technical guide to Microsoft System Center Configuration Manager 2012. A team of expert authors offers step-by-step coverage of related topics in every feature area, organized to help IT professionals rapidly optimize Configuration Manager 2012 for their requirements, and then deploy and use it successfully. The authors begin by introducing Configuration Manager 2012 and its goals, and explaining how it fits into the broader System Center product suite. Next, they fully address planning, design, and implementation. Finally, they systematically cover each of Configuration Manager 2012's most important feature sets, addressing issues ranging from configuration management to software distribution. Readers will learn how to use Configuration Manager 2012's user-centric capabilities to provide anytime/anywhere services and software, and to strengthen both control and compliance. The first book on Configuration Manager 2012, System Center Configuration Manager 2012 Unleashed joins Sams' market-leading series of books on Microsoft's System Center product suite: books that have achieved go-to status amongst IT implementers and administrators worldwide.
Microsoft System Center 2012 Unleashed
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Author : Chris Amaris
language : en
Publisher: Sams Publishing
Release Date : 2012
Microsoft System Center 2012 Unleashed written by Chris Amaris and has been published by Sams Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Computer networks categories.
This is the definitive real-world guide to Microsoft System Center 2012, Microsoft's newest and most powerful version of System Center. Authored by consultants who've deployed System Center in hundreds of enterprises and innovative smaller businesses, this book brings together up-to-the-minute tips, tricks, and techniques you just won't find anywhere else. You'll learn how to use System Center's powerful capabilities to build highly-efficient managed environments that encompass datacenters, cloud environments, client computers, mobile devices, and more. The authors address planning, design, implementation, integration, and administration, and cover every component, including Configuration Manager, Operations Manager, Data Protection Manager, Virtual Machine Manager, Service Manager, and Orchestrator. Use Configuration Manager 2012 to deliver software and updates in highly-distributed environments including datacenters, clouds, and mobile devices Reliably manage and report on assets with Configuration Manager 2012 Perform monitoring, alerting, operations, and security reporting with Operations Manager 2012 Use Data Protection Manager 2012to protect file systems, SQL, Microsoft Exchange, and SharePoint Leverage Data Protection Manager 2012's improved central monitoring and remote recovery Run Hyper-V virtualized environments with VMM 2012--including new private clouds and mixed private/public fabrics Use Service Manager 2012 to provide top-down integration, and use Orchestrator 2012 for bottom-up process automation and integration "glue" Give users an efficient self-service portal for creating service and incident requests and browsing service catalogs Manage service offerings and implement enterprise-wide change control with Service Manager 2012 Ensure compliance by creating, executing, and repeating auditable, documented processes with Orchestrator 2012
System Center Service Manager 2010 Unleashed
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Author :
language : en
Publisher:
Release Date : 2011
System Center Service Manager 2010 Unleashed written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Computer systems categories.
System Center 2012 Service Manager Unleashed
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Author : Kerrie Meyler
language : en
Publisher: Sams Publishing
Release Date : 2014-09-26
System Center 2012 Service Manager Unleashed written by Kerrie Meyler and has been published by Sams Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-09-26 with Computers categories.
This comprehensive resource will help you automate and optimize all facets of service management with System Center 2012 Service Manager. Expert consultants offer deep “in the trenches” insights for improving problem resolution, change control, release management, asset lifecycle management, chargeback, and more. You’ll learn how to implement high-value best practices from ITIL and the Microsoft Operations Framework. The authors begin with an expert overview of Service Manager, its evolution, and its new capabilities. Next, they walk through overall planning, design, implementation, and upgrades. Then, to help you focus your efforts, they present stepwise coverage of all topics in each feature area, linking technical information about Service Manager with essential knowledge about the technologies it depends on. Whatever your role in deploying or running Service Manager, this guide will help you deliver more responsive support at lower cost and drive more value from all your IT investments. • Leverage MOF and ITIL processes built into System Center 2012 Service Manager • Plan and design your Service Manager deployment • Install Service Manager or upgrade from earlier versions • Efficiently administer work and configuration items • Use connectors to integrate with Active Directory, Exchange, and System Center components • Create service maps • Enable end user access through Service Manager’s self-service portal • Implement incident, problem, change, and release management • Utilize workflows to automate key support processes • Create service level agreements with calendars, metrics, and objectives • Provide quick access to a standardized catalog of services • Use notification to ensure that Service Manager items are promptly addressed • Secure Service Manager and its data warehouse/reporting platform • Perform maintenance, backup, and recovery • Manage Service Manager performance • Customize Service Manager
System Center 2012 Operations Manager Unleashed
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Author : Kerrie Meyler
language : en
Publisher: Sams Publishing
Release Date : 2013-02-21
System Center 2012 Operations Manager Unleashed written by Kerrie Meyler and has been published by Sams Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-02-21 with Computers categories.
This is the first comprehensive Operations Manager 2012 technical resource for every IT implementer and administrator. Building on their bestselling OpsMgr 2007 book, three Microsoft System Center Cloud and Data Center Management MVPs thoroughly illuminate major improvements in Microsoft’s newest version–including new enhancements just added in Service Pack 1. You’ll find all the information you need to efficiently manage cloud and datacenter applications and services in even the most complex environment. The authors provide up-to-date best practices for planning, installation, migration, configuration, administration, security, compliance, dashboards, forecasting, backup/recovery, management packs, monitoring including .NET monitoring, PowerShell automation, and much more. Drawing on decades of enterprise and service provider experience, they also offer indispensable insights for integrating with your existing Microsoft and third-party infrastructure. Detailed information on how to... Plan and execute a smooth OpsMgr 2012 deployment or migration Move toward application-centered management in complex environments Secure OpsMgr 2012, and assure compliance through Audit Collection Services Implement dashboards, identify trends, and improve forecasting Maintain and protect each of your OpsMgr 2012 databases Monitor virtually any application, environment, or device: client-based, .NET, distributed, networked, agentless, or agent-managed Use synthetic transactions to monitor application performance and responsiveness Install UNIX/Linux cross-platform agents Integrate OpsMgr into virtualized environments Manage and author management packs and reports Automate key tasks with PowerShell, agents, and alerts Create scalable management clouds for service provider/multi-tenant environments Use OpsMgr 2012 Service Pack 1 with Windows Server 2012 and SQL Server 2012
System Center Opalis Integration Server 6 3 Unleashed
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Author : Charles Joy
language : en
Publisher: Sams Publishing
Release Date : 2012
System Center Opalis Integration Server 6 3 Unleashed written by Charles Joy and has been published by Sams Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Computer networks categories.
By using Microsoft's new Opalis IT process automation software, your IT organization can dramatically reduce operational costs and improve efficiency by replacing resource-intensive, error-prone manual activities with standardized, automated processes. Microsoft doesn't sell Opalis as a separately licensed product: thousands of customers who've licensed Microsoft System Center with SMSE/D already have the rights to use it. They simply have to learn how. If this sounds like you, System Center Opalis Integration Server 6.3 Unleashed will help you do so. This book's expert author team offers you start-to-finish, step-by-step coverage of implementing key Opalis 6.3 features for maximum business value. Drawing on their extensive experience, they bring together coverage of related topics and techniques in ways that enable you and IT professionals to deploy Opalis more quickly and apply it more successfully. The authors begin with a high-level overview of Opalis 6.3 and the potential value it offers to your IT organization. Next, it guides you through architecture, installation, policy basics and design, foundation objects and integration packs, the SDK, and best practices based on real-world implementations.
System Center Operations Manager Opsmgr 2007 R2 Unleashed
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Author : Kerrie Meyler
language : en
Publisher: Pearson Education
Release Date : 2010-04-16
System Center Operations Manager Opsmgr 2007 R2 Unleashed written by Kerrie Meyler and has been published by Pearson Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-04-16 with Computers categories.
This up-to-the-minute supplement to System Center Operations Manager 2007 Unleashed brings together practical, in-depth information about System Operations Manager 2007, including major enhancements introduced with the R2 release, as well as essential information on other products and technologies OpsMgr integrates with and relies upon. Drawing on their unsurpassed deployment experience, four leading independent OpsMgr experts with a half dozen leading subject matter experts show how to take full advantage of new Unix/Linux cross platform extensions, Windows Server 2008 and SQL Server 2008 integration, PowerShell extensions, and much more. They also present in-depth coverage of using OpsMgr with virtualization, authoring new management packs, and maximizing availability. A detailed “OpsMgr R2 by Example” appendix presents indispensable tuning and configuration tips for several of OpsMgr R2’s most important management packs. This book also contains the world’s most compre- hensive collection of OpsMgr R2 reference links. Discover and monitor Linux and Unix systems through OpsMgr with the new Cross Platform Extensions Utilize Microsoft’s upgraded management packs and templates for monitoring operating systems, services, and applications Monitor your system with the Health Explorer and new Visio add-in Create OpsMgr 2007 R2 reports and queries utilizing SQL Server 2008 Understand how Windows Server 2008 and OpsMgr integrate Use PowerShell and the OpsMgr Shell to automate common management tasks Efficiently manage virtualized environments (Hyper-V or ESX vCenter) Author your own OpsMgr custom management packs Implement advanced high availability and business continuity management Use targeting to apply the appropriate monitoring to each component Master advanced ACS techniques for noise filtering, access hardening, and auditing
Microsoft System Center 2016 Service Manager Cookbook
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Author : Anders Asp (MVP)
language : en
Publisher: Packt Publishing Ltd
Release Date : 2017-02-27
Microsoft System Center 2016 Service Manager Cookbook written by Anders Asp (MVP) and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-02-27 with Computers categories.
Discover over 100 practical recipes to help you master the art of IT service management for your organization About This Book Unleash the capabilities of Microsoft System Center 2016 Service Manager Master the skills of configuring, deploying, managing, and troubleshooting your Service Manager 2016 This book contains practical recipes that leverage the key and newly added features and functionalities of Microsoft System Center 2016 Service Manager Who This Book Is For This book will be useful to IT professionals including SCSM administrators who want to configure and administer System Center Service Manager 2016 and understand how to solve specific problems and scenarios that arise. It will also be useful to users of Service Manager 2012 who want to learn about the new features and capabilities of the Service Manager 2016 release. It will be ideal if you have Service Manager experience as well as experience with other System Center products. What You Will Learn See a practical implementation of the ITSM framework and processes based on ITIL Deploy and configure the new Service Manager HTML5 Self-Service Portal along with Service Catalog design and configuration Get to know about Incident, Problem, and Change Management processes and configuration Get to grips with performing advanced personalization in Service Manager Discover how to set up and use automation with and within Service Manager 2016 Work with Service Manager Data Warehouse Find out what Security Roles are and how to implement them Learn how to upgrade from SCSM 2012 R2 to SCSM 2016 In Detail System Center Service Manager (SCSM) is an integrated platform that offers a simplified data center management experience by implementing best practices such as Incident Management, Service Request, and Change Control to achieve efficient service delivery across your organization. This book provides you with real-world recipes that can be used immediately and will show you how to configure and administer SCSM 2016. You'll also find out how to solve particular problems and scenarios to take this tool further. You'll start with recipes on implementing ITSM frameworks and processes and configuring Service Level Agreements (SLAs). Then, you'll work through deploying and configuring the HTML5 Self-Service Portal, configuring Incident and Problem Management, and designing and configuring Change and Release Management. You'll also learn about security roles and overall Microsoft SCSM 2016 administration. Toward the end of the book, we'll look at advanced topics, such as presenting the wealth of information stored within the Service Manager Data Warehouse, standardizing SCSM deployments, and implementing automation. Style and approach This book will enlighten you on Microsoft System Center 2016 Service Manager through recipes that can be implemented directly in any enterprise. You can read the book from start to end if you're a beginner, or just open up any chapter and start following the recipes as a reference for advanced users. This book consists of a pool of step-by-step recipes on how to perform activities in Service Manager.