Telephone Conversations From A Conversation Analysis Perspective

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Telephone Conversations From A Conversation Analysis Perspective
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Author : Eva Kiss
language : en
Publisher: GRIN Verlag
Release Date : 2004-10-27
Telephone Conversations From A Conversation Analysis Perspective written by Eva Kiss and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-10-27 with Literary Collections categories.
Bachelor Thesis from the year 2003 in the subject American Studies - Linguistics, grade: 2,7 (B-), University of Bayreuth (Language and Literature Sciences), language: English, abstract: Although we converse almost every day, we never have exactly the same conversation twice. Nevertheless, certain parts of conversations occur in forms which are very alike. They seem to be constructed according to sets of rules. These rules were examined in the 1970’s for the first time. The mechanisms which govern our conversations are especially observable in telephone conversations. But since the 1970’s, new technologies have come up and society changed. The aim of this paper is to examine the mechanisms of telephone conversation and how the systems working in telephone conversations have changed since the establishment of the mobile telephone. For this, the focus on Conversation Analysis as research methodology is explained, before coming to the basic features of every conversation. Following this, telephone conversations are examined according to their structure of opening, topic-talk and closing. Finally, the changes of this structure for mobile telephone conversations are pointed out. The basis for the observations on mobile telephone conversation is a survey carried out among 20 Canadian citizens and material provided by the participants of the survey. Two different main methodologies exist for analysing and examining conversation – conversation in general, or telephone conversation in special – from a linguistic perspective: Conversation Analysis and Discourse Analysis. To understand my decision to focus on the discipline of Conversation Analysis, I will shortly point out the main differences and parallels of these methodologies. Of course, both disciplines examine conversation. But the methods used for this, the thereby resulting findings and the main understanding of conversation differ immensely. A common aim of Conversation Analysis and Discourse Analysis is to be able to give “an account of how coherence and sequential organization is produced and understood” (Levinson 1983: 286). Discourse Analysis uses primitive and basic concepts of linguistics for this. It attempts to extend the rules applying to sentences over the boundaries of sentences. The main method of the discipline is the isolation of sets of units of discourse, followed by a formulation of rules according to these units and finally the division of units into well-formed and ill-formed sequences. [...]
Conversation Analysis And Second Language Pedagogy
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Author : Jean Wong
language : en
Publisher: Routledge
Release Date : 2020-08-03
Conversation Analysis And Second Language Pedagogy written by Jean Wong and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-08-03 with Education categories.
Now in its second edition, this volume offers a strong synthesis of classic and current work in conversation analysis (CA), usefully encapsulated in a model of interactional practices that comprise interactional competence. Through this synthesis, Wong and Waring demonstrate how CA findings can help to increase language teachers’ awareness of the spoken language and suggest ways of applying that knowledge to teaching second language interaction skills. The Second Edition features: Substantial updates that include new findings on interactional practices Reconceptualized, reorganized, and revised content for greater accuracy, clarity, and readability Expanded key concepts glossary at the end of each chapter New tasks with more transcripts of actual talk New authors' stories The book is geared towards current and prospective second or foreign language teachers, material developers, and other language professionals, and assumes neither background knowledge of conversation analysis nor its connection to second language teaching. It also serves as a handy reference for those interested in key CA findings on social interaction.
Business And Service Telephone Conversations
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Author : Cecilia Varcasia
language : en
Publisher: Springer
Release Date : 2013-10-16
Business And Service Telephone Conversations written by Cecilia Varcasia and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-16 with Language Arts & Disciplines categories.
This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.
An Introduction To Conversation Analysis
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Author : Anthony J. Liddicoat
language : en
Publisher: Bloomsbury Publishing
Release Date : 2021-08-26
An Introduction To Conversation Analysis written by Anthony J. Liddicoat and has been published by Bloomsbury Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-26 with Language Arts & Disciplines categories.
Conversation is one of the most widespread uses of human language, but what is actually happening when we interact this way? How is conversation structured? How does it function? Answering these questions and more, An Introduction to Conversation Analysis is an essential overview of this topic for students in a wide range of disciplines including sociolinguistics, discourse analysis and sociology. This is the only book you need to learn how to do conversation analysis. Beginning by positioning conversation analysis amongst other methodologies, this book explains the advantages before guiding you step-by-step through how to do conversation analysis and what it reveals about the ways language works in communication. Chapters introduce every aspect of conversation analysis logically and clearly, covering topics such as transcription, turn-taking, sequence organisation, repair, and storytelling. Now fully revised and expanded to take account of recent developments, this third edition includes: - 3 new chapters, covering action formation and epistemics, multimodality and spoken interaction, and written conversation - New topics including online and mobile technology, cross-cultural conversation and medical discourse - A glossary of key terms, brand new exercises and updated lists of further reading - A fully updated companion website, featuring tutorials, audio and video files, and a range of different exercises covering turn taking, organisation and repair
Discourse Analysis
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Author : Brian Paltridge
language : en
Publisher: A&C Black
Release Date : 2006-01-01
Discourse Analysis written by Brian Paltridge and has been published by A&C Black this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-01-01 with Language Arts & Disciplines categories.
A comprehensive, accessible introduction to discourse analysis - essential reading for students encountering the subject for the first time.
Telephone Calls
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Author : Kang Kwong Luke
language : en
Publisher: John Benjamins Publishing
Release Date : 2002
Telephone Calls written by Kang Kwong Luke and has been published by John Benjamins Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Language Arts & Disciplines categories.
The aim of this book is to bring together research on telephone conversations in different languages, to compare and contrast people's methods of handling telephone conversational tasks indifferent communities, and to explore the relationship between telephone conversational practice and cultural settings.
Discourse Analysis And Evaluation
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Author :
language : en
Publisher: BRILL
Release Date : 2022-02-28
Discourse Analysis And Evaluation written by and has been published by BRILL this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-02-28 with Language Arts & Disciplines categories.
Functional approaches to the study of language may not only be used to characterize discourse structures, but also to assess their communicative quality. In fact, discourse analysis and evaluation are conceptually related activities. In this volume the link between analysis and evaluation is explored in seven studies discussing a variety of discourse genres like package inserts, telephone openings, survey interviews, meetings, government brochures and direct mail letters. The analytical concepts used stem from different strands of research into language, including cognitive linguistics, pragmalinguistics, conversational analysis and persuasion research.
The Routledge Handbook Of Linguistic Anthropology
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Author : Nancy Bonvillain
language : en
Publisher: Routledge
Release Date : 2015-08-11
The Routledge Handbook Of Linguistic Anthropology written by Nancy Bonvillain and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-08-11 with Language Arts & Disciplines categories.
The Routledge Handbook of Linguistic Anthropology is a broad survey of linguistic anthropology, featuring contributions from prominent scholars in the field. Each chapter presents a brief historical summary of research in the field and discusses topics and issues of current concern to people doing research in linguistic anthropology. The handbook is organized into four parts – Language and Cultural Productions; Language Ideologies and Practices of Learning; Language and the Communication of Identities; and Language and Local/Global Power – and covers current topics of interest at the intersection of the two fields, while also contextualizing them within discussions of fieldwork practice. Featuring 30 contributions from leading scholars in the field, The Routledge Handbook of Linguistic Anthropology is an essential overview for students and researchers interested in understanding core concepts and key issues in linguistic anthropology.
Storied Conflict Talk
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Author : Katherine A. Stewart
language : en
Publisher: John Benjamins Publishing
Release Date : 2010
Storied Conflict Talk written by Katherine A. Stewart and has been published by John Benjamins Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Language Arts & Disciplines categories.
Narrative analyses routinely investigate autobiographical and interview data. This book examines "narratives-in-interaction" co-constructed by participants in formal mediation sessions, by asking how many of the five cases in the videotaped data display the adversarial narrative pattern pervasive within the interpersonal conflict literature, and secondly what other narrative patterns may be present, and how do they work? Focusing simultaneously at the utterance level and the macro-levels present within the larger dispute context, this book reveals situated communicative practices by which interlocutors interactively construct, resist, reproduce, and intertextually transform adversarial narratives to produce outcomes consonant with their underlying interests. In contrast to the dramaturgical model traditionally used in narrative research, this book illuminates the emergent, microgenetic character of narrative development.
Passive And Perspective
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Author : Louise H. Cornelis
language : en
Publisher: Rodopi
Release Date : 1997
Passive And Perspective written by Louise H. Cornelis and has been published by Rodopi this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Language Arts & Disciplines categories.
The passive construction in Dutch represents a long-standing problem both in linguistics and in written communications. This book proposes a new analysis of the passive in Dutch, integrating insights from theoretical (especially cognitive) linguistics and rhetoric/composition. The point of departure is the observation that the Dutch passive has a demonstrable perspective effect in texts: the passive discourages identification with the agent, and this in fact is the meaning of the Dutch passive construction. This meaning forms the basis for a solution to a number of text problems, including the problem of how to best use the passive in computer manuals. We can also understand the passive's role in specific texts. For example, it becomes clear why policy paper writers use so many passives. Finally, in one of the case studies it is shown why passives were used differently in the NRC Handelsblad, a Rotterdam daily newspaper, and in the Parool, from Amsterdam, when they both reported that Ajax, Amsterdam's football team, became the national soccer champion.