The 10 Golden Rules Of Customer Service
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The 10 Golden Rules Of Customer Service
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Author : Todd Duncan
language : en
Publisher: Sourcebooks, Inc.
Release Date : 2019-04-01
The 10 Golden Rules Of Customer Service written by Todd Duncan and has been published by Sourcebooks, Inc. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-01 with Business & Economics categories.
The ultimate customer service book that will help you win life-long loyal customers! The 10 Golden Rules of Customer Service is more than a guidebook. It's a transformative journey into the heart of customer service. Drawing on real-world examples and personal experiences, the Duncans share their wisdom and reveal the ten foundational rules that define excellent customer service. Perfect for entrepreneurs, small business owners, corporate business leaders, and customer service professionals, this book offers tangible strategies for embedding these rules into every interaction with your customers, thereby building lasting relationships, boosting customer loyalty, and driving growth. It highlights the value of going above and beyond, illustrating how extraordinary service can turn a dissatisfied customer into your biggest advocate. Key Features: Insightful Guide: Offers an insightful guide into the principles and practices of exceptional customer service. 10 Golden Rules: Outlines the ten foundational rules of excellent customer service. Real-World Examples: Incorporates real-world examples and personal experiences. Strategies and Tools: Provides tangible strategies and tools to build lasting relationships and boost customer loyalty. For All Business Professionals: Suitable for entrepreneurs, business leaders, and customer service professionals. Perfect for readers of Be Our Guest, The Service Culture, and Raving Fans! "The $6,000 Egg blows up the traditional customer service model and presents a new, exciting, and revolutionary way to win customers for life. Todd and Deb's 10 NEW Golden Rules will transform the bottom line of both he provider and the customer forever!"—Dave Ramsey, New York Times bestselling author and nationally syndicated radio show host
The 10 Golden Rules Of Customer Service The Story Of The 6 000 Egg
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Author : Todd Duncan
language : en
Publisher:
Release Date : 2019
The 10 Golden Rules Of Customer Service The Story Of The 6 000 Egg written by Todd Duncan and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019 with Customer relations categories.
The Golden Rules
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Author : Bob Bowman
language : en
Publisher: St. Martin's Press
Release Date : 2016-05-17
The Golden Rules written by Bob Bowman and has been published by St. Martin's Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-05-17 with Self-Help categories.
Bob Bowman, best known as the coach for the record-breaking run of Michael Phelps, is one of the most successful coaches in sports history. He is lauded for his intense personality, incredible dedication to his athletes, and his ability to nurture talent in athletes who have the heart and drive to win. This is his motivational book about winning in all walks of life and what you have to do to get there. He presents ten key concepts that all people should live by. Illuminating his lessons with spirited anecdotes, Bowman will teach you how to get gold out of every day by setting goals and getting motivated to achieve them. He will explain that taking risks is the key to success in any pursuit, and coach you on how you can become more risk-tolerant. By following The Golden Rules, you will learn to visualize in order to achieve your goals, and that above all else, dedication to your training, your job, or whatever area it is you are seeking to triumph in is paramount for success.
How To Do Systems Analysis
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Author : John E. Gibson
language : en
Publisher: John Wiley & Sons
Release Date : 2007-06-04
How To Do Systems Analysis written by John E. Gibson and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-06-04 with Computers categories.
This book focuses on systems analysis, broadly defined to also include problem formulation and interpretation of proposed alternatives in terms of the value systems of stakeholders. Therefore, the book is a complement, not a substitute to other books when teaching systems engineering and systems analysis. The nature of problem solving discussed in this book is appropriate to a wide range of systems analyses. Thus the book can be used as a stand-alone book for teaching the analysis of systems. Also unique is the inclusion of broad case studies to stress problem solving issues, making How to Do Systems Analysis a complement to the many fine works in systems engineering available today.
Customer Care A New Business Discipline
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Author : Atton Institute
language : en
Publisher: CreateSpace
Release Date : 2018-04-26
Customer Care A New Business Discipline written by Atton Institute and has been published by CreateSpace this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-04-26 with Education categories.
Customer service is one of the most important aspects of running a business. This book from the Atton Institute has the answers to a number of relevant questions such as “What should and should not be done when working with clients,” “How to correctly react to changes and innovations,” “How to improve the level of customer service & satisfaction,” etc. The main objective of this book is to help you to organize your work in such a way that you are able to get maximum benefit when working with your clients. After all, if you don’t think of customer satisfaction, you won’t be able to stay at the market for long. The book will be of interest first of all to those who work with customers, as well as for managers and owners of the companies. It will also be useful to marketers, brand managers and all those professionals who want to improve the efficiency of their work with clients.
The Ten Golden Rules Of Leadership
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Author : M. Soupios
language : en
Publisher: Amacom
Release Date : 2022-11
The Ten Golden Rules Of Leadership written by M. Soupios and has been published by Amacom this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-11 with Business & Economics categories.
The most effective leaders start by questioning themselves first. Learn how some of the greatest thinkers in history can help prepare you for your role as a leader.
The Universe Always Has A Plan
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Author : Matt Kahn
language : en
Publisher: Hay House, Inc
Release Date : 2020-03-24
The Universe Always Has A Plan written by Matt Kahn and has been published by Hay House, Inc this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-03-24 with Body, Mind & Spirit categories.
Gifted spiritual teacher and intuitive Matt Kahn guides readers on their spiritual path with 10 Golden Rules to help unlock emotional freedom. Do you feel an insatiable drive to fulfill a mission greater than yourself? To be reacquainted with a long-lost desire to follow the excitement of passion, inspiration, and playfulness? Have you reached a turning point in your reality? In this powerful work, spiritual teacher and intuitive Matt Kahn explores the 10 Golden Rules for emotional freedom-divinely curated and practical to the demands of everyday life. Infused into each rule is Matt's loving, heart-centered perspective, to help guide you through your own profound spiritual transformation. By overcoming self-sabotage, hardship, and anger, you will find true liberation and the infinite current of unconditional love that nourishes your heart. Matt's energetically encoded mantras and exercises will enable you to jumpstart your spiritual growth and access deeper levels of ease, freedom, and joy. Unlock the Universe's plan for you and the milestones that will become the personal testimony of your life on this Earth.
Ten Golden Rules For Financial Success
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Author : Gary D. Moore
language : en
Publisher: Zondervan Publishing Company
Release Date : 1996
Ten Golden Rules For Financial Success written by Gary D. Moore and has been published by Zondervan Publishing Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Business & Economics categories.
Billy Graham has called Sir John M. Templeton, a mutual fund manager, "a legend in our time". Now Gary Moore shares the secrets of Templeton's incredible success with these ten life-changing principles that will enrich those around you as well as yourself.
Michael S Golden Rules
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Author : Deloris Jordan
language : en
Publisher: Simon and Schuster
Release Date : 2007-01-23
Michael S Golden Rules written by Deloris Jordan and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-01-23 with Juvenile Fiction categories.
"I've learned it takes heart to come out a winner every time, whether you win or lose." -- Michael Jordan Jonathan wants to win more than anything. But the Badgers haven't seen much of that lately. For Jonathan, the only good thing about the baseball season is being on the same team as his best friend, Michael. Jonathan wants to believe in himself and his team, but it's getting harder to do. Then when Michael's uncle Jack tells the boys about his golden rules of baseball, Jonathan is confused. What could Uncle Jack mean -- there is more to a good game than winning or losing? Deloris and Roslyn M. Jordan, mother and sister of basketball superstar Michael Jordan, tell a family story of personal best, friendship, and teamwork that will inspire. Kadir Nelson's radiant illustrations illuminate this story of what it really means to be a champion.
Oakland On Quality Management
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Author : John S Oakland
language : en
Publisher: Routledge
Release Date : 2012-05-04
Oakland On Quality Management written by John S Oakland and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-04 with Business & Economics categories.
'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues.