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The Art Of Handling Difficult Conversation

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The Art Of Handling Difficult Conversation

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Author : Sarah Taylor
language : en
Publisher:
Release Date : 2018-04-12

The Art Of Handling Difficult Conversation written by Sarah Taylor and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-04-12 with categories.

In this book, we will explore how you can handle difficult conversations. There are generally three types of difficult conversations: those that go badly, those that go very well, and those that are avoided. We're going to focus on having a successful conversation that not only achieves the desired outcome but enhances the relationship as well.In this book, I'll share with you specific tips and strategies for having difficult conversations. We'll cover the four phases of successful conversations and specific components of the conversation itself.We'll also look at when you have to initiate a difficult conversation, as well as when you're on the other side. This book will help you prepare step-by-step to have your conversation. In four-phase model that author describe, you'll discover the situations that lead up to difficult conversations, decide when the conversation is warranted, prepare for the interaction, and monitor outcomes to ensure success.Along the way, learn the secrets of turning difficult conversations into successful interactions that enhance communication and rapport. Improve both your professional and personal relationships, finding your way back from conflict through mutually successful outcomes.Topics include:1-What is a difficult conversation?2-Understanding why conversations go badly3-Changing your tipping point4-Building your stretegy5-Knowing your triggers6-Re-framing your adversary7-Being prepared for the conversation8-Taking responsibility

Difficult Conversations

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Author : Douglas Stone
language : en
Publisher: Penguin
Release Date : 2010-11-02

Difficult Conversations written by Douglas Stone and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-11-02 with Psychology categories.

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Difficult Conversations

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Author : Douglas Stone
language : en
Publisher: Penguin
Release Date : 2023-08-22

Difficult Conversations

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Author : Kern Beare
language : en
Publisher:
Release Date : 2019-11-05

Difficult Conversations written by Kern Beare and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-11-05 with Family & Relationships categories.

"OFFERS TOOLS AND INSPIRATION TO HEAL OUR NATIONAL DIVIDE." DAVID BORNSTEIN, NEW YORK TIMES COLUMNIST. Based on a successful workshop that has engaged diverse audiences around the country, Difficult Conversations: The Art and Science of Working Together explores a powerful set of research-based principles and strategies that will allow you to engage in meaningful dialogue with anyone. Unleash your natural capacity for compassion, collaboration, and creativity, and help create a nation-and a world-that works for all of us.

Leading With Emotional Courage

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Author : Peter Bregman
language : en
Publisher: John Wiley & Sons
Release Date : 2018-06-05

Leading With Emotional Courage written by Peter Bregman and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-06-05 with Business & Economics categories.

The Wall Street Journal bestselling author of 18 Minutes unlocks the secrets of highly successful leaders and pinpoints the missing ingredient that makes all the difference You have the opportunity to lead: to show up with confidence, connected to others, and committed to a purpose in a way that inspires others to follow. Maybe it’s in your workplace, or in your relationships, or simply in your own life. But great leadership—leadership that aligns teams, inspires action, and achieves results—is hard. And what makes it hard isn’t theoretical, it’s practical. It’s not about knowing what to say or do. It’s about whether you’re willing to experience the discomfort, risk, and uncertainty of saying or doing it. In other words, the most critical challenge of leadership is emotional courage. If you are willing to feel everything, you can do anything. Leading with Emotional Courage, based on the author’s popular blogs for Harvard Business Review, provides practical, real-world advice for building your emotional courage muscle. Each short, easy to read chapter details a distinct step in this emotional “workout,” giving you grounded advice for handling the difficult situations without sacrificing professional ground. By building the courage to say the necessary but difficult things, you become a stronger leader and leave the “should’ves” behind. Theoretically, leadership is straightforward, but how many people actually lead? The gap between theory and practice is huge. Emotional courage is what bridges that gap. It’s what sets great leaders apart from the rest. It gets results. It cuts through the distractions, the noise, and the politics to solve problems and get things done. This book is packed with actionable steps you can take to start building these skills now. Have the courage to speak up when others remain silent Be stable and grounded in the face of uncertainty Respond productively to opposition without getting distracted Weather others’ anger without shutting down or getting defensive Leading with Emotional Courage coaches you to build your emotional courage, exercise it effectively, and create an environment in which people around you take accountability to get hard things done.

How To Handle Difficult Conversation

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Author : Sarah Taylor
language : en
Publisher:
Release Date : 2017-01-31

How To Handle Difficult Conversation written by Sarah Taylor and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-01-31 with categories.

How to handle difficult conversationIn this book, we will explore how you can handle difficult conversations. There are generally three types of difficult conversations: those that go badly, those that go very well, and those that are avoided. We're going to focus on having a successful conversation that not only achieves the desired outcome but enhances the relationship as well. In this book, I'll share with you specific tips and strategies for having difficult conversations. We'll cover the four phases of successful conversations and specific components of the conversation itself.We'll also look at when you have to initiate a difficult conversation, as well as when you're on the other side. This book will help you prepare step-by-step to have your conversation. In four-phase model that author describe, you'll discover the situations that lead up to difficult conversations, decide when the conversation is warranted, prepare for the interaction, and monitor outcomes to ensure success.Along the way, learn the secrets of turning difficult conversations into successful interactions that enhance communication and rapport. Improve both your professional and personal relationships, finding your way back from conflict through mutually successful outcomes.Topics include:1-What is a difficult conversation?2-Understanding why conversations go badly3-Changing your tipping point4-Building your strategy5-Knowing your triggers6-Re-framing your adversary7-Being prepared for the conversation8-Taking responsibility

Difficult Conversations

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Author : Keith Coleman
language : en
Publisher:
Release Date : 2019-06-17

Difficult Conversations written by Keith Coleman and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-17 with categories.

How to say what you feel without alienating the person you are talking to, even if you are anxious and struggle to communicate effectively Are you sick and tired of resorting to silence as your main tactic for handling difficult conversations? Have you made mistakes during emotionally charged arguments and don't want to go down on that same disastrous path again? Do you want to say goodbye to anger and resentment building up while you say nothing, and discover something which finally works for you? If so, then you've come to the right place. You see, being able to communicate effectively in a difficult conversation (which everyone has) doesn't have to be difficult. Even if you've tried to navigate through most conversations on your own without succeeding, it's easier than you think. A study by Pediatric Critical Care Medicine demonstrated that out of 160 participants learning communication skills for just 1 day alone decreased felt anxiety by 82% immediately after receiving the training. The same study also reported a unanimous 93% improved sense of preparation, confidence and communication skills immediately and after 5 months of receiving training in the subject. Which means you can learn how to express yourself without being a people pleaser filled with anxiety! Here's just a tiny fraction of what you'll discover: The 3 types of difficult conversations you've most likely failed at - and what to do instead The essential practice you should perform before heading into the battlefield The 6 proven steps to deal with unexpected conversations anytime Why asking for a pay raise the way you have been doing until now is wrong - and what to do instead The #1 mistake people make when ending a difficult conversation The golden rules of handling difficult conversations as an employee How to have difficult conversations if you are a manager, without losing accountability Have a difficult roommate and you're on the verge of exploding? We got you covered A whole chapter dedicated to calmly and confidently tackle difficult conversations with children and friends alike Master the art of unexpected situations, regardless of what the day may throw at you The must-have checklist to prepare for difficult conversations at home How to tackle the dreaded "we need to talk" conversation in your relationship, without sinking the ship ...and much, much more! Take a second to imagine how you'll feel once you blow through difficult conversations with ease, and how your family and friends light up and thank you for it. So even if you're a hermit who's gone through life avoiding every human confrontation possible, you can communicate effectively when it really counts with Difficult Conversations: How to deal with bothersome situations on the fly. So if you want to stay calm and connected while expressing your likes and dislikes in any situation then scroll up and click "add to cart"

Crucial Conversations Tools For Talking When Stakes Are High Third Edition

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Author : Joseph Grenny
language : en
Publisher: McGraw Hill Professional
Release Date : 2021-10-26

Crucial Conversations Tools For Talking When Stakes Are High Third Edition written by Joseph Grenny and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-10-26 with Business & Economics categories.

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

How To Tell Anyone Anything

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Author : Richard Gallagher
language : en
Publisher: AMACOM
Release Date : 2009-06-15

How To Tell Anyone Anything written by Richard Gallagher and has been published by AMACOM this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-06-15 with Business & Economics categories.

No one likes to be criticized, but this book teaches the communication skills needed to successfully get the message across while keeping feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers you away from the common mistake of providing feedback by focusing on what’s wrong and shows you instead how to provide clear, constructive positive messages that create real behavior and performance change. You’ll learn how to: be more candid, prioritize relationships, ask important questions, reframe difficult messages, control your emotions, and be graceful when you’re on the receiving end of difficult feedback. Complete with illuminating examples and a unique step-by-step process, How to Tell Anyone Anything gives you powerful insight into how we all react naturally to criticism--and how to transform interactions that might become verbal tugs-of-war into collaborative problem-solving sessions.

Managing Difficult Conversations At Work

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Author : Sue Clark
language : en
Publisher:
Release Date : 2007

Managing Difficult Conversations At Work written by Sue Clark and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Business communication categories.

Difficult conversations can be highly destructive both for the people involved and for the business as a whole. This book provides a radical new approach to reflecting on and carrying out difficult conversations. Exercises and examples are provided throughout.

The Art Of Handling Difficult Conversation

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