The Basics Of Process Mapping 2nd Edition
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The Basics Of Process Mapping 2nd Edition
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Author : Robert Damelio
language : en
Publisher: CRC Press
Release Date : 2011-05-11
The Basics Of Process Mapping 2nd Edition written by Robert Damelio and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-05-11 with Medical categories.
The bestselling first edition of this influential resource has been incorporated into the curriculum at forward thinking colleges and universities, a leading vocational technical institute, many in-house corporate continuous improvement approaches, and the United Nations’ headquarters. Providing a complete and accessible introduction to process maps, The Basics of Process Mapping, Second Edition raises the bar on what constitutes the basics. Thoroughly revised and updated to keep pace with recent developments, it explains how relationship maps, cross-functional process maps (swimlane diagrams), and flowcharts can be used as a set to provide different views of work. New in the Second Edition: Four new chapters and 75 new graphics An introduction to the concepts of flow and waste and how both appear in knowledge work or business processes A set of measures for flow and waste A discussion of problematic features of knowledge work and business processes that act as barriers to flow Seven principles* and 29 guidelines for improving the flow of knowledge work A detailed (actual) case study that shows how one organization applied the principles and guidelines to reduce lead time from an average of 28 days to 4 days Unlike "tool books" or "pocket guides" that focus on discrete tools in isolation, this text use a single comprehensive service work example that integrates all three maps, and illustrates the insights they provide when applied as a set. It contains how to procedures for creating each type of map, and includes clear-cut guidance for determining when each type of map is most appropriate. The well-rounded understanding provided in these pages will allow readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels. *The Seven principles are integrated into Version 3 of the body of knowledge used for Lean certification by the ASQ/AME/SME/SHINGO Lean Alliance. This is the first publication of those principles and guidelines.
Basics Of Process Mapping 2nd Edition Summary
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Author :
language : en
Publisher:
Release Date : 2017
Basics Of Process Mapping 2nd Edition Summary written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017 with Flow charts categories.
The Basics Of Process Mapping
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Author : Robert Damelio
language : en
Publisher:
Release Date : 1996
The Basics Of Process Mapping written by Robert Damelio and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Flow charts categories.
Business Process Mapping
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Author : J. Mike Jacka
language : en
Publisher: John Wiley & Sons
Release Date : 2009-07-07
Business Process Mapping written by J. Mike Jacka and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-07-07 with Business & Economics categories.
Praise for Business Process Mapping IMPROVING Customer Satisfaction SECOND EDITION "A must-read for anyone performing business process mapping! This treasure shares step-by-step approaches and critical success factors, based on years of practical, customer-focused experience. A real winner!" Timothy R. Holmes, CPA, former General Auditor, American Red Cross "Paulette and Mike make extensive use of anecdotes and real-life examples to bring alive the topic of business process mapping. From the outset, this book will engage you and draw you into the world of business process mapping. Who would have thought that reading about business process mapping could make you smile? Well, Mike and Paulette can make it happen! Within each chapter, the authors provide detailed examples and exhibits used to document a process. Each chapter also includes a 'Recap' and 'Key Analysis Points' which enable the reader to distill the highlights of the chapter." Barbara J. Muller, CPA, CFE, Senior Lecturer, School of Accountancy, W. P. Carey School of Business, Arizona State University "Keller and Jacka cut through the drudgery of process mapping with a path-breaking approach that enables the reader to better understand processes, how they work and how they work together toward successful achievement of business objectives. With great style and flair, this book will provide you with a different way of thinking and new tools to assist you in process analysis and improvement. This book is a must-read for auditors, risk managers, quality improvement management, and business process engineers." Dean Bahrman, VP and Internal Audit Director (Retired), Global Financial Services Companies "Mike Jacka and Paulette Keller show their expertise with the application of business process mapping in increasing customer service and satisfaction in this updated and expanded edition of this popular book. With clear, practical examples and applications, this book shows the writing talents of both authors, and it will be used over and over by those from all lines of industries and professions. Kudos for a job well done!" Joan Pastor, PhD, Founding Partner, Licensed Industrial-Organizational Psychologist, JPA International, Inc., Beverly Hills, California
Mapping Work Processes
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Author : Bjørn Andersen
language : en
Publisher: Quality Press
Release Date : 2002-06-17
Mapping Work Processes written by Bjørn Andersen and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-06-17 with Business & Economics categories.
This peerless best-seller is a hands-on, step-by-step workbook of instructions on how to create flowcharts and document work processes. No other book even comes close in teaching practitioners these crucial techniques. The most noticeable change in this second edition is the inclusion of several new types of process maps. While the basic, straightforward flowchart is still extensively used, it has been supplemented by a number of other types, all of which serve different purposes. The authors have therefore expanded the variety of charts taught. All the mapping techniques have also been updated, the mapping exercise itself is put into a larger context, and organizational examples from many different industries are used throughout to help readers understand real-life applications of the material presented. Also new is an example case study carried throughout the entire book to illustrate the construction and use of the different types of process maps.
The Basics Of Process Improvement
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Author : Tristan Boutros
language : en
Publisher: CRC Press
Release Date : 2017-07-27
The Basics Of Process Improvement written by Tristan Boutros and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-07-27 with Business & Economics categories.
Unlike other books that promote a specific process and performance improvement discipline, this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition, it helps individuals who have worked in stale- or siloed-thinking enterprises make the tra
Process Mapping Process Improvement And Process Management
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Author : Dan Madison
language : en
Publisher: Paton Professional
Release Date : 2005
Process Mapping Process Improvement And Process Management written by Dan Madison and has been published by Paton Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business & Economics categories.
At last, a simple, well-written survey of process redesign that will help you transform your organization into a world-class competitor. Author Dan Madison explains the evolution of work management styles, from traditional to process-focused, and introduces the tools of process mapping, the roles and responsibilities of everyone in the organization, and a logical ten-step redesign methodology. Thirty-eight design principles allow readers to custom-fit the methodology to the particular challenges within their own organizations. Additional chapters by guest writers Jerry Talley, Ph.D., and Vic Walling, Ph.D., discuss cross-department process management and using computer simulation in redesign, respectively. (Publisher)
Metrics Based Process Mapping
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Author : Karen Martin
language : en
Publisher: CRC Press
Release Date : 2012-10-22
Metrics Based Process Mapping written by Karen Martin and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-10-22 with Business & Economics categories.
Metrics-Based Process Mapping (MBPM) is a tactical-level, visual mapping approach that enables improvement teams to make effective, data-based decisions regarding waste elimination and measure ongoing process performance. The mapping technique, often used to drill down from a value stream map, integrates the functional orientation of traditional swim-lane process maps with time and quality metrics that are essential for designing improved processes. Building on the success of its popular predecessor, Metrics-Based Process Mapping: An Excel-Based Solution, this book takes readers to the next level in understanding processes and process improvement. Included with the book is an interactive macro-driven Excel tool, which allows users to electronically capture their current and future state maps. The tool also audits the maps for completeness, summarizes the metrics, and auto-calculates the improvements. Improvements to this version include: Foundational content about processes—what they are and how they vary A description of the difference between value-stream and process-level maps New content about how to bridge the gap between your current state and your desired future state Tips for effective team formation and mapping facilitation An implementation plan for those using the mapping methodology as a standalone tool and not part of a Kaizen Event The Excel-based tool included on the accompanying CD provides readers with a user-friendly way to electronically archive manually created maps in team settings for easier storage and distribution across your entire organization. While current and future state MBPMs are initially created during team-based activities using butcher paper and post-its, the electronic maps serve as standard work documentation for the improved process, enabling training, communication, and process monitoring activities. This flexible, user-friendly tool includes: A custom toolbar that simplifies map creation and editing Automated calculation of key metrics An audit feature to prevent mapping errors The ability to simulate how improvements will impact staffing requirements System Requirements: The tool is intended for use on PCs using Excel 2003 or later—it will NOT function with earlier versions of Excel, or on Macintosh computers. View a demo of the Excel tool at: www.mbpmapping.com
Soil Organic Carbon Mapping Cookbook
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Author : Food and Agriculture Organization of the United Nations
language : en
Publisher: Food & Agriculture Org.
Release Date : 2018-05-21
Soil Organic Carbon Mapping Cookbook written by Food and Agriculture Organization of the United Nations and has been published by Food & Agriculture Org. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-05-21 with Technology & Engineering categories.
The Soil Organic Carbon Mapping cookbook provides a step-by-step guidance for developing 1 km grids for soil carbon stocks. It includes the preparation of local soil data, the compilation and pre-processing of ancillary spatial data sets, upscaling methodologies, and uncertainty assessments. Guidance is mainly specific to soil carbon data, but also contains many generic sections on soil grid development, as it is relevant for other soil properties. This second edition of the cookbook provides generic methodologies and technical steps to produce SOC maps and has been updated with knowledge and practical experiences gained during the implementation process of GSOCmap V1.0 throughout 2017. Guidance is mainly specific to SOC data, but as this cookbook contains generic sections on soil grid development it can be applicable to map various soil properties.
Business Process Mapping
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Author : Ali Darwish
language : en
Publisher: Writescope Publishers
Release Date : 2011
Business Process Mapping written by Ali Darwish and has been published by Writescope Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Flow charts categories.