The Big Book Of People Skills Games Quick Effective Activities For Making Great Impressions Boosting Problem Solving Skills And Improving Customer Service
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The Big Book Of People Skills Games Quick Effective Activities For Making Great Impressions Boosting Problem Solving Skills And Improving Customer Service Quick Effective Activities For Making Great Impressions Problem Solving And Improved Customer Serv
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Author : Edward Scannell
language : en
Publisher: Mcgraw-hill
Release Date : 2010-07-26
The Big Book Of People Skills Games Quick Effective Activities For Making Great Impressions Boosting Problem Solving Skills And Improving Customer Service Quick Effective Activities For Making Great Impressions Problem Solving And Improved Customer Serv written by Edward Scannell and has been published by Mcgraw-hill this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-07-26 with Business & Economics categories.
More than 700,000 books sold in the Big Book series! Always say and do the right thing at the right time! Developing the necessary skills critical to teamwork and company success—taught in a fun group format Meeting new people, developing listening skills, learning proper business etiquette, or dealing with difficult customers or coworkers are all challenges every company faces. The Big Book of People Skills Games offers a host of interactive yet engaging games you can use to tackle all of these communication-challenged areas within your group. RESULTS: effective communication, greater team confidence, and improved customer service. These short but fun games can be adapted to any setting, cost virtually nothing, and show you how to boost both employee and customer interaction, reduce absenteeism, and foster a more positive and productive environment--all necessary ingredients for company growth and success. The Big Book of People Skills Games helps you: Improve internal and external communication Promote group thinking on potential problems facing the company Build stronger relationships with coworkers and clients Teach your team about proper work procedures This is the complete reference for enhancing interpersonal skills—both personally and professionally—from the trusted Big Book series.
The Big Book Of People Skills Games Quick Effective Activities For Making Great Impressions Boosting Problem Solving Skills And Improving
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Author : Edward Scannell
language : en
Publisher: McGraw Hill Professional
Release Date : 2010-08-20
The Big Book Of People Skills Games Quick Effective Activities For Making Great Impressions Boosting Problem Solving Skills And Improving written by Edward Scannell and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-08-20 with Business & Economics categories.
More than 700,000 books sold in the Big Book series! Always say and do the right thing at the right time! Developing the necessary skills critical to teamwork and company success—taught in a fun group format Meeting new people, developing listening skills, learning proper business etiquette, or dealing with difficult customers or coworkers are all challenges every company faces. The Big Book of People Skills Games offers a host of interactive yet engaging games you can use to tackle all of these communication-challenged areas within your group. RESULTS: effective communication, greater team confidence, and improved customer service. These short but fun games can be adapted to any setting, cost virtually nothing, and show you how to boost both employee and customer interaction, reduce absenteeism, and foster a more positive and productive environment--all necessary ingredients for company growth and success. The Big Book of People Skills Games helps you: Improve internal and external communication Promote group thinking on potential problems facing the company Build stronger relationships with coworkers and clients Teach your team about proper work procedures This is the complete reference for enhancing interpersonal skills—both personally and professionally—from the trusted Big Book series.
The Big Book Of People Skills Games Quick Effective Activities For Making Great Impressions Boosting Problem Solving Skills And Improving Customer Service
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Author : Edward E. Scannell
language : en
Publisher:
Release Date : 2010
The Big Book Of People Skills Games Quick Effective Activities For Making Great Impressions Boosting Problem Solving Skills And Improving Customer Service written by Edward E. Scannell and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Educational games categories.
Careers In Hospitality
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Author : Erin Staley
language : en
Publisher: The Rosen Publishing Group, Inc
Release Date : 2014-12-15
Careers In Hospitality written by Erin Staley and has been published by The Rosen Publishing Group, Inc this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-12-15 with Juvenile Nonfiction categories.
Even in challenging economic times, the hospitality industry is one career field that has consistently proven itself to hold out against difficult financial circumstances. Hundreds of thousands of new job posts are added each year to the already over twelve million people working in the events, food, lodging, and tourism industries. In these pages, exciting work opportunities in these four subcategories of the hospitality field are served up with a smile, giving readers practical steps to finding and excelling in their dream job as a chef, an event coordinator, a museum guide, or in one of the many other exciting jobs explored here.
The Big Book Of Customer Service Training Games
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Author : Peggy Carlaw
language : en
Publisher: McGraw Hill Professional
Release Date : 1998-09-22
The Big Book Of Customer Service Training Games written by Peggy Carlaw and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998-09-22 with Business & Economics categories.
Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role-playing, charades, brainstorming, and debate. As a result of these exercises, employees will learn how to create a rapport with the customer, how to focus on the unique needs of individual customers, how to maintain a positive attitude, and more.
Big Book Of Low Cost Training Games Quick Effective Activities That Explore Communication Goal Setting Character Development Teambuilding And
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Author : Mary Scannell
language : en
Publisher: McGraw Hill Professional
Release Date : 2012-06-01
Big Book Of Low Cost Training Games Quick Effective Activities That Explore Communication Goal Setting Character Development Teambuilding And written by Mary Scannell and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-06-01 with Business & Economics categories.
Make training a game that everyone can win! Featuring activities and exercises designed for groups of any size, The Big Book of Low-Cost Training Games proves that training can still deliver outstanding results, even when you’re watching the bottom line. Whether you’re a trainer or facilitator, a group leader or manager, you’ll find the games in this book are excellent tools for building trust, exploring character, fostering collaboration, and demonstrating more effective communication techniques. Better still, with minimal props like index cards and markers, these activities are not just cost-effective but are also simple to set up and can be done virtually anywhere. From painless icebreakers to group challenges to meaningful community-building projects, The Big Book of Low-Cost Training Games is your winning game plan for maximizing group engagement and getting the most ROI from your training budget.
The Big Book Of Leadership Games Quick Fun Activities To Improve Communication Increase Productivity And Bring Out The Best In Employees
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Author : Vasudha Deming
language : en
Publisher: McGraw Hill Professional
Release Date : 2004-08-05
The Big Book Of Leadership Games Quick Fun Activities To Improve Communication Increase Productivity And Bring Out The Best In Employees written by Vasudha Deming and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-08-05 with Business & Economics categories.
Dozens of engaging ways to forge good working relationships between managers and their staffs This book offers managers 50 fun, illuminating experiential activities for building a positive, open, and productive relationship with the people they manage. Unlike ropes courses and other off-site management activities, The Big Book of Leadership Games features activities that can be used in the workplace during staff meetings, as a part of training sessions, or even in the course of daily work. This empowering guide shows leaders how to: Tap employees' creativity and boost their self-confidence Create and sustain a mutual trust with employees Break down communication barriers and increase collaboration Bring about a positive climate in the workplace Encourage higher productivity Solicit constructive feedback
The Big Book Of Team Coaching Games Quick Effective Activities To Energize Motivate And Guide Your Team To Success
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Author : Mary Scannell
language : en
Publisher: McGraw Hill Professional
Release Date : 2013-07-19
The Big Book Of Team Coaching Games Quick Effective Activities To Energize Motivate And Guide Your Team To Success written by Mary Scannell and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-07-19 with Business & Economics categories.
The fun and effective way to BOOST ENGAGEMENT and PRODUCTIVITY Teams that enjoy working together operate on a whole different energy level than teams that don't. They break down silos. They build stronger relationships. They retain what they have learned. And THEY DRIVE RESULTS. The Big Book of Team Coaching Games provides the structure and games you need to build and manage powerful teams. Packed with dozens of physical and verbal activities, it leads you step-by-step through the process of teaching team members how to identify their values, leverage their strengths, and reach their goals--and have fun while they’re doing it! Nothing can stop the momentum of a team that wants to get things done. The Big Book of Team Coaching Games is the ideal playbook for making sure your teams contribute more than their share to the bottom line.
The Big Book Of Humorous Training Games
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Author : Doni Tamblyn
language : en
Publisher: McGraw Hill Professional
Release Date : 2000-07-18
The Big Book Of Humorous Training Games written by Doni Tamblyn and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-07-18 with Business & Economics categories.
To produce changes that last beyond the classroom, training games must engage restless audiences, keep them interestedand make learning fun! The Big Book of Humorous Training Games uses witty, engaging games to create memorable lessons in numerous basic training topics, including customer service, teambuilding, creative problem solving, time management, and more. Step-by-step instructions work with dozens of reproducible handouts and worksheets help trainers and speakers minimize preparation timeand maximized training success.
Bulletin Of The Atomic Scientists
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Author :
language : en
Publisher:
Release Date : 1970-06
Bulletin Of The Atomic Scientists written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1970-06 with categories.
The Bulletin of the Atomic Scientists is the premier public resource on scientific and technological developments that impact global security. Founded by Manhattan Project Scientists, the Bulletin's iconic "Doomsday Clock" stimulates solutions for a safer world.