The Conflict Survival Kit
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The Conflict Survival Kit
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Author : Cliff Goodwin
language : en
Publisher: Prentice Hall
Release Date : 2007
The Conflict Survival Kit written by Cliff Goodwin and has been published by Prentice Hall this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Conflict (Psychology) categories.
Provides a firm grounding in basic interpersonal communication and management skills--such as rapport building, empathetic listening, behavior modeling, reframing, problem solving and decision making--and contains unique chapters on practice and application. Tools for the Conflict Survival Kit provide strategies that can be used immediately in workplace situations. Case studies and role plays give readers practice communicating, negotiating, and problem-solving and an opportunity to refine and develop this important craft. Gives readers a thorough grounding in basic interpersonal communication and management skills such as rapport building, empathetic listening, behavior modeling, reframing, problem solving and decision making. Addresses specific conflict resolution situations, including negotiation, mediation, group decision making, assertive confrontation etc. Includes resolution frameworks and models for these situations using a step-by-step process. Introduces readers to important techniques such as interest-based collaborative approaches, empathetic communication and listening, the supportive confrontation model, participative management practices and alternative dispute resolution. Provide a collection of specific skills, advice, activities, challenges and techniques which readers can apply immediately to workplace situations. Designed for those who need instant skill building and practical methods for handling organizational and personal conflicts.
The Idealist S Survival Kit
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Author : Alessandra Pigni
language : en
Publisher: Parallax Press
Release Date : 2016-12-27
The Idealist S Survival Kit written by Alessandra Pigni and has been published by Parallax Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-12-27 with Self-Help categories.
75 brief self-care reflections that will aid workers, activists, and volunteers prevent burnout, renew their sense of purpose, and achieve fulfillment Heal from over-exhaustion, prevent burnout, and regain your motivation with these short readings from a psychologist who has spent many years in the field working in conflict and disaster areas. Gathered from Alessandra Pigni’s interaction with humanitarian professionals and backed up by cutting–edge research, these concrete tools offer new perspectives and inspiration to anyone whose work is focused on helping others.
The Survival Kit
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Author : Donna Freitas
language : en
Publisher: Farrar, Straus and Giroux (BYR)
Release Date : 2011-10-11
The Survival Kit written by Donna Freitas and has been published by Farrar, Straus and Giroux (BYR) this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-10-11 with Young Adult Fiction categories.
When Rose's mom dies, she leaves behind a brown paper bag labeled Rose's Survival Kit. Inside the bag, Rose finds an iPod, with a to-be-determined playlist; a picture of peonies, for growing; a crystal heart, for loving; a paper star, for making a wish; and a paper kite, for letting go. As Rose ponders the meaning of each item, she finds herself returning again and again to an unexpected source of comfort. Will is her family's gardener, the school hockey star, and the only person who really understands what she's going through. Can loss lead to love?
Leadership And Personnel Management Concepts Methodologies Tools And Applications
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Author : Management Association, Information Resources
language : en
Publisher: IGI Global
Release Date : 2016-02-17
Leadership And Personnel Management Concepts Methodologies Tools And Applications written by Management Association, Information Resources and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-02-17 with Business & Economics categories.
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The Career Survival Kit Collection
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Author : Richard Templar
language : en
Publisher: Pearson Education
Release Date : 2011-01-04
The Career Survival Kit Collection written by Richard Templar and has been published by Pearson Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-01-04 with Business & Economics categories.
A brand new collection of essential insights for your business and career from world-renowned experts…now in a convenient e-format, at a great price! 3 expert guides to supercharging your career… wherever you are, wherever you want to be! Three great books help you build an outstanding career! Four Secrets to Liking Your Work helps you make any job more fulfilling and joyful. Use Get a Life, Not a Job to redesign your career with more passion, balance, and money! Then, master The Rules of Work, Expanded Edition’s 108 easy, bite-size rules for moving ahead fast! From world-renowned leaders and experts, including Edward G. Muzio, Deborah J. Fisher, PhD., Erv Thomas, P.E., Paula Caligiuri, Ph.D., and Richard Templar
Contemporary Ethical Issues In Engineering
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Author : Sundar Sethy, Satya
language : en
Publisher: IGI Global
Release Date : 2015-02-28
Contemporary Ethical Issues In Engineering written by Sundar Sethy, Satya and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-02-28 with Technology & Engineering categories.
For most professions, a code of ethics exists to promote positive behavior among practitioners in order to enrich others within the field as well as the communities they serve. Similar to the medical, law, and business fields, the engineering discipline also instills a code of ethical conduct. Contemporary Ethical Issues in Engineering highlights a modern approach to the topic of engineering ethics and the current moral dilemmas facing practitioners in the field. Focusing on key issues, theoretical foundations, and the best methods for promoting engineering ethics from the pre-practitioner to the managerial level, this timely publication is ideally designed for use by engineering students, active professionals, and academics, as well as researchers in all disciplines of engineering.
Managing Organizational Conflict
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Author : Sam Blank
language : en
Publisher: McFarland
Release Date : 2020-01-17
Managing Organizational Conflict written by Sam Blank and has been published by McFarland this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-01-17 with Business & Economics categories.
Conflict in business and personal relationships is inevitable--much of the success of companies depends on how well they respond to it. Developing rapport, collaboration and cooperation hinges on positive conflict management strategies that stimulate innovation and growth where companies can look for solutions to common issues and needs. Conflict management can address dysfunctional outcomes that result in job stress, less effective communication and a climate of distrust, where working relationships are damaged and job performance reduced. Organizations must minimize and resolve internal and external conflicts to remain vibrant and profitable. Drawing on examples from a wide range of corporate experiences, this volume provides role-playing scenarios, checklists, tables and research studies to help employees, managers and owners better comprehend the dynamics of conflict in every interaction.
The Essential Department Chair
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Author : Jeffrey L. Buller
language : en
Publisher: John Wiley & Sons
Release Date : 2012-01-24
The Essential Department Chair written by Jeffrey L. Buller and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-01-24 with Education categories.
THE ESSENTIAL DEPARTMENT CHAIR This second edition of the informative and influential The Essential Department Chair offers academic chairs and department heads the information they need to excel in their roles. This book is about the "how" of academic administration: for instance, how do you cultivate a potential donor for much-needed departmental resources? How do you persuade your department members to work together more harmoniously? How do you keep the people who report to you motivated and capable of seeing the big picture? Thoroughly revised, updated, and expanded, this classic resource covers a broad spectrum of timely topics and is now truly more than a guide—it's a much-needed desk reference that tells you "everything you need to know to be a department chair." The Essential Department Chair contains information on topics such as essentials of creating a strategic plan, developing and overseeing a budget, key elements of fundraising, preparing for the role of chair, meeting the challenges of mentoring to increase productivity, and creating a more collegial atmosphere. The book also explores the chair's role in the search process, shows how to conduct a successful interview and what to do when it's time to let someone go. And the author includes suggestions for the best practices to adopt when doing an evaluation or assessment. The Essential Department Chair, Second Edition, contains a wealth of new, realistic case studies to equip leaders in this pivotal position to excel in departmental and institutional life.
Survival Kit
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Author : A H Haga
language : en
Publisher:
Release Date : 2020-12-30
Survival Kit written by A H Haga and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-30 with categories.
When the dead prowl the streets of Oslo, survivors Kit and Shadia have to get out of there. They decide to go where the dead can't follow-their family cabin on a remote island-but they have to fight their way out of the city first.Facing the dangers of this new world, both living and dead, is hard enough, but the couple also has to deal with Kit's severe Myalgic Encephalomyelitis. It can throw a wrench into the simplest of plans, and Kit's fear that the sickness may be the death of her seems more a reality with every day.Despite the odds stacked against them, Shadia and Kit are ready to fight for their survival and for each other.''SURVIVAL KIT proves that there is more to the disabled body than meets the eye!" - Kima Blaze, author of A Rift in the Veil-series.
The Customer Service Survival Kit
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Author : Richard S. Gallagher
language : en
Publisher: AMACOM Div American Mgmt Assn
Release Date : 2013
The Customer Service Survival Kit written by Richard S. Gallagher and has been published by AMACOM Div American Mgmt Assn this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Business & Economics categories.
The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seasoned service professionals into red alert, and require the communication skills of a crisis counselor. The Customer Service Survival Kit explains how to use the right words to turn volatile scenarios into calm and productive customer encounters. Anyone can learn this delicate art with the book's blend of clear techniques, lessons from behavioral science, case studies, situation-specific advice, and practice exercises. Readers will discover: * The power of leaning into criticism * Trigger phrases that can make bad situations worse * The secret to helping people feel deeply heard in a crisis * How to use the divide-and-conquer approach to safely deliver bad news * Indispensable problem-solving tools * How to become immune to intimidation * How to wrap up transactions so that customers are happy * And more! Best yet, learning to handle worst-case scenarios has the spillover effect of boosting the skills and confidence needed to deal effectively with ANY customer-the key to radical improvements in every organization.