The Conversational Interface


The Conversational Interface
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The Conversational Interface


The Conversational Interface
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Author : Michael McTear
language : en
Publisher: Springer
Release Date : 2016-05-19

The Conversational Interface written by Michael McTear and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-05-19 with Technology & Engineering categories.


This book provides a comprehensive introduction to the conversational interface, which is becoming the main mode of interaction with virtual personal assistants, smart devices, various types of wearable, and social robots. The book consists of four parts. Part I presents the background to conversational interfaces, examining past and present work on spoken language interaction with computers. Part II covers the various technologies that are required to build a conversational interface along with practical chapters and exercises using open source tools. Part III looks at interactions with smart devices, wearables, and robots, and discusses the role of emotion and personality in the conversational interface. Part IV examines methods for evaluating conversational interfaces and discusses future directions.



Conversational Ai


Conversational Ai
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Author : Michael McTear
language : en
Publisher: Springer Nature
Release Date : 2022-05-31

Conversational Ai written by Michael McTear and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-05-31 with Computers categories.


This book provides a comprehensive introduction to Conversational AI. While the idea of interacting with a computer using voice or text goes back a long way, it is only in recent years that this idea has become a reality with the emergence of digital personal assistants, smart speakers, and chatbots. Advances in AI, particularly in deep learning, along with the availability of massive computing power and vast amounts of data, have led to a new generation of dialogue systems and conversational interfaces. Current research in Conversational AI focuses mainly on the application of machine learning and statistical data-driven approaches to the development of dialogue systems. However, it is important to be aware of previous achievements in dialogue technology and to consider to what extent they might be relevant to current research and development. Three main approaches to the development of dialogue systems are reviewed: rule-based systems that are handcrafted using best practice guidelines; statistical data-driven systems based on machine learning; and neural dialogue systems based on end-to-end learning. Evaluating the performance and usability of dialogue systems has become an important topic in its own right, and a variety of evaluation metrics and frameworks are described. Finally, a number of challenges for future research are considered, including: multimodality in dialogue systems, visual dialogue; data efficient dialogue model learning; using knowledge graphs; discourse and dialogue phenomena; hybrid approaches to dialogue systems development; dialogue with social robots and in the Internet of Things; and social and ethical issues.



Hands On Chatbots And Conversational Ui Development


Hands On Chatbots And Conversational Ui Development
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Author : Srini Janarthanam
language : en
Publisher: Packt Publishing Ltd
Release Date : 2017-12-29

Hands On Chatbots And Conversational Ui Development written by Srini Janarthanam and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-12-29 with Computers categories.


Build over 8 chatbots and conversational user interfaces with leading tools such as Chatfuel, Dialogflow, Microsoft Bot Framework, Twilio, Alexa Skills, and Google Actions and deploying them on channels like Facebook Messenger, Amazon Alexa and Google Home About This Book Understand the different use cases of Conversational UIs with this project-based guide Build feature-rich Chatbots and deploy them on multiple platforms Get real-world examples of voice-enabled UIs for personal and home assistance Who This Book Is For This book is for developers who are interested in creating interactive conversational UIs/Chatbots. A basic understanding of JavaScript and web APIs is required. What You Will Learn Design the flow of conversation between the user and the chatbot Create Task model chatbots for implementing tasks such as ordering food Get new toolkits and services in the chatbot ecosystem Integrate third-party information APIs to build interesting chatbots Find out how to deploy chatbots on messaging platforms Build a chatbot using MS Bot Framework See how to tweet, listen to tweets, and respond using a chatbot on Twitter Publish chatbots on Google Assistant and Amazon Alexa In Detail Conversation as an interface is the best way for machines to interact with us using the universally accepted human tool that is language. Chatbots and voice user interfaces are two flavors of conversational UIs. Chatbots are real-time, data-driven answer engines that talk in natural language and are context-aware. Voice user interfaces are driven by voice and can understand and respond to users using speech. This book covers both types of conversational UIs by leveraging APIs from multiple platforms. We'll take a project-based approach to understand how these UIs are built and the best use cases for deploying them. We'll start by building a simple messaging bot from the Facebook Messenger API to understand the basics of bot building. Then we move on to creating a Task model that can perform complex tasks such as ordering and planning events with the newly-acquired-by-Google Dialogflow and Microsoft Bot framework. We then turn to voice-enabled UIs that are capable of interacting with users using speech with Amazon Alexa and Google Home. By the end of the book, you will have created your own line of chatbots and voice UIs for multiple leading platforms. Style and approach This is a practical book, where each chapter focuses on a chatbot project. The chapters take a step-by-step approach to help you build intelligent chatbots that act as personal assistants.



Conversational Ux Design


Conversational Ux Design
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Author : Robert J. Moore
language : en
Publisher: Morgan & Claypool
Release Date : 2019-05-29

Conversational Ux Design written by Robert J. Moore and has been published by Morgan & Claypool this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-05-29 with Computers categories.


With recent advances in natural language understanding techniques and far-field microphone arrays, natural language interfaces, such as voice assistants and chatbots, are emerging as a popular new way to interact with computers. They have made their way out of the industry research labs and into the pockets, desktops, cars and living rooms of the general public. But although such interfaces recognize bits of natural language, and even voice input, they generally lack conversational competence, or the ability to engage in natural conversation. Today’s platforms provide sophisticated tools for analyzing language and retrieving knowledge, but they fail to provide adequate support for modeling interaction. The user experience (UX) designer or software developer must figure out how a human conversation is organized, usually relying on commonsense rather than on formal knowledge. Fortunately, practitioners can rely on conversation science. This book adapts formal knowledge from the field of Conversation Analysis (CA) to the design of natural language interfaces. It outlines the Natural Conversation Framework (NCF), developed at IBM Research, a systematic framework for designing interfaces that work like natural conversation. The NCF consists of four main components: 1) an interaction model of “expandable sequences,” 2) a corresponding content format, 3) a pattern language with 100 generic UX patterns and 4) a navigation method of six basic user actions. The authors introduce UX designers to a new way of thinking about user experience design in the context of conversational interfaces, including a new vocabulary, new principles and new interaction patterns. User experience designers and graduate students in the HCI field as well as developers and conversation analysis students should find this book of interest.



Voicebot And Chatbot Design


Voicebot And Chatbot Design
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Author : Rachel Batish
language : en
Publisher: Packt Publishing Ltd
Release Date : 2018-09-29

Voicebot And Chatbot Design written by Rachel Batish and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-09-29 with Computers categories.


Create conversational UIs using cutting-edge frameworks Key FeaturesBuild AI chatbots and voicebots using practical and accessible toolkitsDesign and create voicebots that really shine in front of humansWork with familiar appliances like Alexa, Google Home, and FB MessengerDesign for UI success across different industries and use casesBook Description We are entering the age of conversational interfaces, where we will interact with AI bots using chat and voice. But how do we create a good conversation? How do we design and build voicebots and chatbots that can carry successful conversations in in the real world? In this book, Rachel Batish introduces us to the world of conversational applications, bots and AI. You’ll discover how - with little technical knowledge - you can build successful and meaningful conversational UIs. You’ll find detailed guidance on how to build and deploy bots on the leading conversational platforms, including Amazon Alexa, Google Home, and Facebook Messenger. You’ll then learn key design aspects for building conversational UIs that will really succeed and shine in front of humans. You’ll discover how your AI bots can become part of a meaningful conversation with humans, using techniques such as persona shaping, and tone analysis. For successful bots in the real world, you’ll explore important use-cases and examples where humans interact with bots. With examples across finance, travel, and e-commerce, you’ll see how you can create successful conversational UIs in any sector. Expand your horizons further as Rachel shares with you her insights into cutting-edge voicebot and chatbot technologies, and how the future might unfold. Join in right now and start building successful, high impact bots! What you will learnBuild your own AI voicebots and chatbotsUse familiar appliances like Alexa, Google Home, and Facebook MessengerMaster the elements of conversational user interfacesKey design techniques to make your bots successfulUse tone analysis to deepen UI conversation for humansCreate voicebots and UIs designed for real-world situationsInsightful case studies in finance, travel, and e-commerceCutting-edge technology and insight into the future of AI botsWho this book is for This book is for you, if you want to deepen your appreciation of UI and how conversational UIs - driven by artificial intelligence - are transforming the way humans interact with computers, appliances, and the everyday world around us. This book works with the major UI toolkits available today, so you do not need a deep programming knowledge to build the bots in this book: a basic familiarity with markup languages and JavaScript will give you everything you need to start building cutting-edge conversational UIs.



Designing Voice User Interfaces


Designing Voice User Interfaces
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Author : Cathy Pearl
language : en
Publisher: "O'Reilly Media, Inc."
Release Date : 2016-12-19

Designing Voice User Interfaces written by Cathy Pearl and has been published by "O'Reilly Media, Inc." this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-12-19 with Computers categories.


Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you’re designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you choose the right speech recognition engine, and shows you how to measure your VUI’s performance and improve upon it. Author Cathy Pearl also takes product managers, UX designers, and VUI designers into advanced design topics that will help make your VUI not just functional, but great.Understand key VUI design concepts, including command-and-control and conversational systemsDecide if you should use an avatar or other visual representation with your VUIExplore speech recognition technology and its impact on your designTake your VUI above and beyond the basic exchange of informationLearn practical ways to test your VUI application with usersMonitor your app and learn how to quickly improve performanceGet real-world examples of VUIs for home assistants, smartwatches, and car systems



The Science Of Conversational Design


The Science Of Conversational Design
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Author : Simon Landry
language : en
Publisher:
Release Date : 2020-09-12

The Science Of Conversational Design written by Simon Landry and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-09-12 with categories.


Build better voice experiences using science.For years, scientists have been doing research on how and why people use their voice to interact with machines. This book presents conversational interface research you can use to improve your conversational design and make the best voice user experience possible. You will find 15 studies on themes of voice user interactions, conversational design, Amazon Alexa, and healthcare.Each study has the information you need to improve your conversational design right away: -Key takeaway: The TL; DR of the study. This is the essential information you need to keep in mind to make the best voice user experience possible.-Experiment: What exactly did the researchers do?-Results: What were the results from their experiment?-Insight: How did the researchers interpret their results and how does it apply to conversational design?These studies will open your eyes to important aspects of conversational design. You will find answer to the following questions: -Why do people use conversational interfaces?-What is the difference between speaking with a person and speaking with a conversational interface?-Do people use voice and text search differently?-Do people act differently around conversational interfaces when they are in public?-How do families with kids talk with Alexa devices?-How do kids ask for information from their voice interfaces?-How does working with an Alexa device influence teamwork and creativity?-Should conversational interfaces speak in regional dialects?-Do conversations designers understand their users' frustrations?-What is the best way to make a memorable advertisement on a conversational interface?-Do people know when they are using third party Alexa skills?-How do people 55 and over feel about their Alexa devices?-How do people with disabilities use Alexa devices?-Does Alexa properly understand medication names?-Can conversational interfaces give lethal health advice?



Studies In Conversational Ux Design


Studies In Conversational Ux Design
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Author : Robert J. Moore
language : en
Publisher: Springer
Release Date : 2018-09-03

Studies In Conversational Ux Design written by Robert J. Moore and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-09-03 with Computers categories.


As voice interfaces and virtual assistants have moved out of the industry research labs and into the pockets, desktops and living rooms of the general public, a demand for a new kind of user experience (UX) design is emerging. Although the people are becoming familiar with Siri, Alexa, Cortana and others, their user experience is still characterized by short, command- or query-oriented exchanges, rather than longer, conversational ones. Limitations of the microphone and natural language processing technologies are only part of the problem. Current conventions of UX design apply mostly to visual user interfaces, such as web or mobile; they are less useful for deciding how to organize utterances, by the user and the virtual agent, into sequences that work like those of natural human conversation. This edited book explores the intersection of UX design, of both text- or voice-based virtual agents, and the analysis of naturally occurring human conversation (e.g., the Conversation Analysis, Discourse Analysis and Interactional Sociolinguistics literatures). It contains contributions from researchers, from academia and industry, with varied backgrounds working in the area of human-computer interaction. Each chapter explores some aspect of conversational UX design. Some describe the design challenges faced in creating a particular virtual agent. Others discuss how the findings from the literatures of the social sciences can inform a new kind of UX design that starts with conversation.



Developing Conversational Interfaces For Ios


Developing Conversational Interfaces For Ios
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Author : Martin Mitrevski
language : en
Publisher: Apress
Release Date : 2018-01-09

Developing Conversational Interfaces For Ios written by Martin Mitrevski and has been published by Apress this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-01-09 with Computers categories.


Learn how to incorporate your own conversational interfaces into iOS applications. This book will help you work comfortably multiple frameworks, including Apple's Speech and SiriKit frameworks; Google's API.AI conversational interfaces platform; and Facebook’s Wit.ai. You'll explore the basics of natural language processing on iOS and see how to develop sentiment analysis with Apple's new Core ML framework. You'll also understand the primary challenges of conversational interfaces, and how to future proof your design. With the introduction of SiriKit and the Speech framework, iOS developers now have huge opportunities to incorporate conversational interfaces into their apps. The latest advancements in natural language processing and machine learning allow for the development of complex conversational interfaces. This book incorporates all aspects of conversational interfaces on iOS—from voice transcription to natural language processing and entities extraction to text to speech commands. What You'll Learn Integrate intelligent voice interfaces into iOS applications Use frameworks to enable voice reactive iOS applications Future proof your interface by understanding the expected future trends of voice recognition Who This Book Is For Primarily iOS developers, product and innovation managers, and UX experts. It will also be helpful to all developers/managers that want to provide conversational interfaces in their apps.



Transforming Conversational Ai


Transforming Conversational Ai
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Author : Michael McTear
language : en
Publisher: Apress
Release Date : 2024-02-24

Transforming Conversational Ai written by Michael McTear and has been published by Apress this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-02-24 with Business & Economics categories.


Acquire the knowledge needed to work effectively in conversational artificial intelligence (AI) and understand the opportunities and threats it can potentially bring. This book will help you navigate from the traditional world of dialogue systems that revolve around hard coded scripts, to the world of large language models, prompt engineering, conversational AI platforms, multi-modality, and ultimately autonomous agents. In this new world, decisions are made by a system that may forever remain a ‘black box’ for most of us. This book aims to eliminate unnecessary noise and describe the fundamental components of conversational AI. Past experiences will prove invaluable in constructing seamless hybrid systems. This book will provide the most recommended solutions, recognizing that it is not always necessary to blindly pursue new tools. Written in unprecedented and turbulent times for conversational interfaces you’ll see that despite previous waves of advancement in conversational technology, now conversational interfaces are gaining unparalleled popularity. Specifically, the release of ChatGPT in November 2022 by Open AI revolutionized the conversational paradigm and showed how easy and intuitive communication with a computer can be. Old professions are being disrupted, new professions are emerging, and even the most conservative corporations are changing their strategy and experimenting with large language models, allocating an unprecedented amount of budget to these projects. No one knows for sure the exact future of conversational AI, but everyone agrees that it’s here to stay. What You'll Learn See how large language models are constructed and used in conversational systems Review the risks and challenges of new technologies in conversational AI Examine techniques for prompt engineering Enable practitioners to keep abreast of recent developments in conversational AI Who This Book Is For Conversation designers, product owners, and product or project managers in conversational AI who wish to learn about new methods and challenges posed by the recent emergence in the public domain of ChatGPT. Data scientists, final year undergraduates and graduates of computer science