The Crm Handbook
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The Crm Handbook
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Author : Jill Dyché
language : en
Publisher: Addison-Wesley Professional
Release Date : 2002
The Crm Handbook written by Jill Dyché and has been published by Addison-Wesley Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business & Economics categories.
CRM is an integrated information system that is used to plan, schedule and control the pre-sales and post-sales activities in an organization. This text is a manager's guide to making the most of CRM techniques for enhancing customer service, sales force effectiveness and marketing strategy.
The Crm Handbook
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Author : PricewaterhouseCoopers (firma)
language : da
Publisher:
Release Date : 2000
The Crm Handbook written by PricewaterhouseCoopers (firma) and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with categories.
The Crm Handbook
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Author : JILL DYCHE
language : ko
Publisher:
Release Date : 2003-05-25
The Crm Handbook written by JILL DYCHE and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-05-25 with categories.
The Customer Relationship Management Crm Handbook Everything You Need To Know About Customer Relationship Management Crm
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Author : Kyle Booth
language : en
Publisher: Emereo Publishing
Release Date : 2016-06-25
The Customer Relationship Management Crm Handbook Everything You Need To Know About Customer Relationship Management Crm written by Kyle Booth and has been published by Emereo Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-06-25 with Reference categories.
This book is your ultimate Customer Relationship Management resource. Here you will find the most up-to-date information, facts, quotes and much more. In easy to read chapters, with extensive references and links to get you to know all there is to know about Customer Relationship Management's whole picture right away. Get countless Customer Relationship Management facts right at your fingertips with this essential resource. The Customer Relationship Management Handbook is the single and largest Customer Relationship Management reference book. This compendium of information is the authoritative source for all your entertainment, reference, and learning needs. It will be your go-to source for any Customer Relationship Management questions. A mind-tickling encyclopedia on Customer Relationship Management, a treat in its entirety and an oasis of learning about what you don't yet know...but are glad you found. The Customer Relationship Management Handbook will answer all of your needs, and much more.
Handbook Of Crm
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Author : Adrian Payne
language : en
Publisher: Routledge
Release Date : 2012-07-26
Handbook Of Crm written by Adrian Payne and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-07-26 with Business & Economics categories.
Customer Relationship Management is a holistic strategic approach to managing customer relationships to increase shareholder value, and this major Handbook of CRM gives complete coverage of the key concepts in this vital field. It is about achieving a total understanding of the concepts that underlie successful CRM rather than the plethora of systems that can be used to implement it. Based on recent knowledge, it is underpinned by: * Clear and comprehensive explanations of the key concepts in the field * Vignettes and full cases from major businesses internationally * Definitive references and notes to further sources of information on every aspect of CRM * Templates and audit advice for assessing your own CRM needs and targets The most lucid, comprehensive and important overview of the subject and an invaluable tool in enabling the connection of the major principles to the real world of business.
Handbook Of Crm
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Author : Adrian Payne
language : en
Publisher: Routledge
Release Date : 2012-07-26
Handbook Of Crm written by Adrian Payne and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-07-26 with Business & Economics categories.
Customer Relationship Management is a holistic strategic approach to managing customer relationships to increase shareholder value, and this major Handbook of CRM gives complete coverage of the key concepts in this vital field. It is about achieving a total understanding of the concepts that underlie successful CRM rather than the plethora of systems that can be used to implement it. Based on recent knowledge, it is underpinned by: * Clear and comprehensive explanations of the key concepts in the field * Vignettes and full cases from major businesses internationally * Definitive references and notes to further sources of information on every aspect of CRM * Templates and audit advice for assessing your own CRM needs and targets The most lucid, comprehensive and important overview of the subject and an invaluable tool in enabling the connection of the major principles to the real world of business.
The Crm Handbook
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Author : Dych?
language : en
Publisher:
Release Date : 2001
The Crm Handbook written by Dych? and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with categories.
Customer Relationship Management Systems Handbook
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Author : Duane E. Sharp
language : en
Publisher: CRC Press
Release Date : 2002-07-19
Customer Relationship Management Systems Handbook written by Duane E. Sharp and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-07-19 with Business & Economics categories.
This handbook provides a detailed description and analysis of the concepts, processes, and technologies used in the development and implementation of an effective customer relationship (CRM) strategy. It takes readers through the evolution of CRM- from its early beginning to today's sophisticated data warehouse-based systems. Illustrations enhance the textual presentation. Case studies provide insight and lessons-to-be-learned and describe the benefits of successful CRM implementations. The chapter on privacy issues covers the processes companies use to ensure the privacy of their customer data, the last chapter explores the benefits of a well-conceived CRM strategy.
The Ultimate Crm Handbook Strategies And Concepts For Building Enduring Customer Loyalty And Profitability
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Author : Freeland
language : en
Publisher: Tata McGraw-Hill Education
Release Date : 2004
The Ultimate Crm Handbook Strategies And Concepts For Building Enduring Customer Loyalty And Profitability written by Freeland and has been published by Tata McGraw-Hill Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with categories.
The Ultimate CRM Handbook includes chapters from more than three dozen Accenture professionals. The authors' combined experience, insight, and understanding reveal what it takes to succeed with CRM; how to use new capabilities and approaches to drive profitable growth and increase brand value; how to use your knowledge of customer needs and preferences to create more profitable interactions; and how to structure new CRM investments to manage risk and ensure return on investment.Innovative, value-focused CRM is one of the most difficult yet essential goals to achieve in today's marketplace. The Ultimate CRM Handbook is a valuable tool for driving the CRM agenda at your organization, one that will guide you to attain an ever-rising standard of excellence in building long-lasting, one-to-one relationships that will endure and grow through all stages of the purchasing cycle--and in every competitive environment.
The Crm Handbook From Group To Multiindividual
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Author : Per Østergaard Jacobsen
language : en
Publisher:
Release Date : 1999-08-01
The Crm Handbook From Group To Multiindividual written by Per Østergaard Jacobsen and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-08-01 with categories.