The Department Prism Approach The Performance Prism And Performance Evaluation
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Improvement Of The Performance Prism And Combination With Performance Evaluation
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Author : Erik Sebastian Wödl
language : en
Publisher: GRIN Verlag
Release Date : 2013-04-08
Improvement Of The Performance Prism And Combination With Performance Evaluation written by Erik Sebastian Wödl and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-08 with Business & Economics categories.
Master's Thesis from the year 2013 in the subject Business economics - Business Management, Corporate Governance, grade: 1.0, University of Applied Sciences Aalen (France Business School Clermont-Ferrand / HTW Aalen), course: International Business / Finance and Audit, language: English, abstract: After the glorious ascent of the Balanced Scorecard in the 80's, Neely, Adams and Kennerley developed in 2002 the Performance Prism as follower system of the Balanced Scorecard. The Performance Prism as a "second generation performance measurement system" claimed to adapt the advantages of the first generation systems but correct their shortcomings. The Performance Prism has the advantages of a multiple stakeholder recognition as well as a explicit strategy dimension. But Neely, Adams and Kennerley did not explain much how the Performance Prism can be applied to a single company department. This work tries to add value to the existing literature by the development of an departmental approach for the Performance Prism as well as an detailed way how to develop the departmental scorecard.
Improvement Of The Performance Prism And Combination With Performance Evaluation
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Author : Erik Sebastian Wödl
language : en
Publisher:
Release Date : 2013
Improvement Of The Performance Prism And Combination With Performance Evaluation written by Erik Sebastian Wödl and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with categories.
Master's Thesis from the year 2013 in the subject Business economics - Business Management, Corporate Governance, grade: 1.0, University of Applied Sciences Aalen (France Business School Clermont-Ferrand / HTW Aalen), course: International Business / Finance and Audit, language: English, abstract: After the glorious ascent of the Balanced Scorecard in the 80's, Neely, Adams and Kennerley developed in 2002 the Performance Prism as follower system of the Balanced Scorecard. The Performance Prism as a "second generation performance measurement system" claimed to adapt the advantages of the first generation systems but correct their shortcomings. The Performance Prism has the advantages of a multiple stakeholder recognition as well as a explicit strategy dimension. But Neely, Adams and Kennerley did not explain much how the Performance Prism can be applied to a single company department. This work tries to add value to the existing literature by the development of an departmental approach for the Performance Prism as well as an detailed way how to develop the departmental scorecard.
The Department Prism Approach The Performance Prism And Performance Evaluation
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Author : Erik Sebastian Wödl
language : en
Publisher: diplom.de
Release Date : 2013-08-09
The Department Prism Approach The Performance Prism And Performance Evaluation written by Erik Sebastian Wödl and has been published by diplom.de this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-08-09 with Business & Economics categories.
The world of today forces companies to rigorously concentrate on key terms like ‘customer satisfaction’, ‘performance boosting’ and ‘performance measurement’. A famous tool for that was developed by Kaplan & Norton who introduced the balanced scorecard. But, Kaplan & Norton mainly concentrate on two stakeholders – the customer and the shareholder. As Neely, Adams and Kennerley (2002) claim, this is not far-reaching enough. A company must consider more stakeholders (e.g. the supplier, the employee and further more) as their approach of the performance prism explains. But, Neely and his colleagues did not explain in detail how to apply their performance prism to the departmental level, and how to connect it to a remuneration system. Here, the actual book gives brand-new ideas and tools for a consistent application of the developed framework to the departmental level. This book concentrates especially on the stakeholder approach of Neely, Adams and Kennerley which will be improved by the ‘stakeholder matrix’, and connected by the development of the ‘multidimensional performance appraisal table’ to performance evaluation. This is the second book of Erik Wödl regarding performance measurement.
The Performance Prism
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Author : Andy D. Neely
language : en
Publisher: FT Press
Release Date : 2002
The Performance Prism written by Andy D. Neely and has been published by FT Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business performance measurement categories.
The Performance Prism takes a radically different look at performance measurement, and sets out explicitly to identify how managers can use measurement data to improve business performance.
Measuring The Performance Of Public Services
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Author : Michael Pidd
language : en
Publisher: Cambridge University Press
Release Date : 2012-02-02
Measuring The Performance Of Public Services written by Michael Pidd and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-02-02 with Business & Economics categories.
Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As such, good performance measurement is a crucial component of improvement and planning, monitoring and control, comparison and benchmarking and also ensures democratic accountability. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations, being based on the need to add public value rather than profit. It describes methods and approaches for measuring performance through time, for constructing and using scorecards, composite indicators, the use of league tables and rankings and argues that data-envelopment analysis is a useful tool when thinking about performance. This demonstrates the importance of allowing for the multidimensional nature of performance, as well as the need to base measurement on a sound technical footing.
The Performance Prism
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Author : Andy D. Neely
language : en
Publisher:
Release Date : 2002
The Performance Prism written by Andy D. Neely and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Organizational effectiveness categories.
Performance Measurement Management And Appraisal Sourcebook
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Author : Craig E. Schneier
language : en
Publisher: Human Resource Development
Release Date : 1995
Performance Measurement Management And Appraisal Sourcebook written by Craig E. Schneier and has been published by Human Resource Development this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995 with Business & Economics categories.
This sourcebook provides complete, up-to-date coverage of all aspects of performance management -- communication, coaching, measuring, rating, reviewing, and developing. It is a collection of articles from today's most authoritative sources which have been pre-selected and organized by experts to make it easy for you to get the best information on current trends in the field. This is an invaluable resource for those who are designing, managing, and evaluating performance management systems. It links performance management to strategy, and discusses it as an organizational culture change mechanism. The articles and other resources have been carefully selected to emphasize application, which makes this a practical how to sourcebook on all aspects of performance. Also included are ready-to-use, fully reproducible handouts, questionnaires, transparency masters, and other materials to use in presentations and training.
Public Sector Performance
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Author : Richard Kearney
language : en
Publisher: Routledge
Release Date : 2018-03-05
Public Sector Performance written by Richard Kearney and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-03-05 with Political Science categories.
Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public Sector Performance brings together in a single volume the classic, enduring principles and processes that have defined the field of public sector performance, as written in the words of leading practitioners and scholars. Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public's confidence in, and support of, government.Defined here as managing public organizations for outcomes, performance is examined in all its varied dimensions: organizing work, managing workers, measuring performance, and overcoming resistance to performance-enhancing innovations. The selected articles are interesting, thought provoking, and instructive. They are classics in that they have been widely cited in the scholarly literature and have enduring value to public managers who seek to understand the many dimensions of performance. The book is organized into three sections: Performance Foundations, Performance Strategies, and Performance Measurement. Excerpts from additional selected articles feature special topics and wisdom from performance experts.
Information Systems For Engineering And Infrastructure Asset Management
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Author : Abrar Haider
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-11-08
Information Systems For Engineering And Infrastructure Asset Management written by Abrar Haider and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-11-08 with Business & Economics categories.
Engineering and infrastructure assets maintain the lifeline of economies. It is, therefore, critical to manage these assets in such a way that they provide a consistent level of service throughout their lifecycle. Management of asset lifecycle, however, is information intensive and utilises a plethora of information systems. The role of theses systems in asset management is much more profound. It extends beyond the organizational boundaries and addresses business relationships with external stakeholders to deliver enhanced level of business outcomes. In doing so information systems are not only required to translate business strategic considerations into action, but are also expected to produce learnings and feedback that informs business strategy and aids in strategic reorientation.
Strategic Performance Management
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Author : Bernard Marr
language : en
Publisher: Routledge
Release Date : 2012-08-06
Strategic Performance Management written by Bernard Marr and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-08-06 with Business & Economics categories.
This book is about strategic performance management for the Twenty-First Century organization. In a practical step-by-step approach it navigates readers though the identification, measurement, and management of the strategic value drivers as enables of superior performance. Using many real life case examples this book outlines how organizations can visualize their value creation, design relevant and meaningful performance indicators to assess performance, and then use them to extract real management insights and improve everyday strategic decision making as well as organizational learning. A key focus of the book is the important issue of creating value from intangible assets. Much has been written about the importance of intangible assets such as knowledge, skills, relationships, culture, practices, routines, and intellectual property as levers for organisational success. However, little has been published that tells managers how to do that. This book moves beyond just raising awareness and provides practical tools and templates, gathered in many extensive case studies with world-leading organizations. The key issues the book addresses are: • How do we identify the strategic value drives, especially the intangibles, in our organisations? • How do we understand their strategic value using the powerful mapping tools? • How do we then measure the business performance? • How do we use performance indicators to improve decision making and organisational learning? • How do we align performance reviews and risk management with our strategy? Well grounded in theory and packed with case studies from around the world, this book will function as a guide for managers as well as a reference work for students and researchers. The tools described in this book are not only suitable for leading international corporations, but have been designed to be equally appropriate for not-for-profit organizations, central and local government institutions, small and medium sized businesses, and even departments and business units. The ideas, tools, and templates provided allow managers to apply them straight away and transform the way they manage strategic performance at all levels of their organization.