The Electronic Resources Troubleshooting Guide

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The Electronic Resources Troubleshooting Guide

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Author : Holly Talbott
language : en
Publisher: American Library Association
Release Date : 2020-11-06

The Electronic Resources Troubleshooting Guide written by Holly Talbott and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-11-06 with Language Arts & Disciplines categories.

A library user can’t access an article. Your log in credentials won’t work. In the realm of electronic resources everything runs smoothly—until suddenly, without warning, it doesn’t. Invariably, systems will break down, but a trial and error approach to finding out what’s wrong is highly inefficient. This hands-on guide from two expert ERM librarians walks you through the essentials of troubleshooting. It outlines a methodical process that will help you identify the source of a problem even when it’s not obvious and take steps to reach a resolution. With the goal of developing a library-wide workflow in mind, this guide will teach you how to familiarize yourself with the components of electronic resources, using flowchart diagrams of common access chains such as discovery services, knowledge bases, research guides, and library services platforms; navigate the complete triage and troubleshooting workflow, illustrated through 14 in-depth examples; recognize the symptoms of common access disruptions; conduct efficient troubleshooting interviews; manage help tickets and design problem reports that capture key information without overburdening the user; create publicly available help pages for problems originating with users’ devices or computers; communicate with vendors and IT personnel for speedy resolutions, providing dozens of clear definitions of library and technology terms that will help you minimize confusion; and customize your own troubleshooting workflow chart for common use across departments and staff hierarchies.

Access To Online Resources

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Author : Kristina Botyriute
language : en
Publisher: Springer
Release Date : 2018-03-13

Access To Online Resources written by Kristina Botyriute and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-03-13 with Language Arts & Disciplines categories.

This book is published open access under a CC BY 4.0 licence.The book offers a concise guide for librarians, helping them understand the challenges, processes and technologies involved in managing access to online resources. After an introduction the book presents cases of general authentication and authorisation. It helps readers understand web based authentication and provides the fundamentals of IP address recognition in an easy to understand manner. A special chapter is dedicated to Security Assertion Markup Language (SAML), followed by an overview of the key concepts of OpenID Connect. The book concludes with basic troubleshooting guidelines and recommendations for further assistance. Librarians will benefit from this quick and easy read, which demystifies the technologies used, features real-life scenarios, and explains how to competently employ authentication and access management.

Isbd Er International Standard Bibliographic Description For Electronic Resources

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Author : ISBD (CF) Review Group
language : en
Publisher: Walter de Gruyter GmbH & Co KG
Release Date : 2017-07-24

Isbd Er International Standard Bibliographic Description For Electronic Resources written by ISBD (CF) Review Group and has been published by Walter de Gruyter GmbH & Co KG this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-07-24 with Language Arts & Disciplines categories.

No detailed description available for "ISBD (ER) : International Standard Bibliographic Description for Electronic Resources".

Fundamentals Of Electronic Resources Management

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Author : Alana Verminski
language : en
Publisher: American Library Association
Release Date :

Fundamentals Of Electronic Resources Management written by Alana Verminski and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on with Language Arts & Disciplines categories.

Recipient of the 2018 Association for Library Collections & Technical Services (ALCTS) Outstanding Publication Award Whether it's networking with vendor reps or poring over data, the continually evolving field of electronic resources management (ERM) is always throwing something new your way. Alana Verminski and Kelly Marie Blanchat were once new on the job themselves, crossing over from research instruction and the vendor side of scholarly publishing. They share what they've learned along the way in this hands-on guide. Cutting through the complexity of a role that's changing rapidly, inside you'll find to-the-point advice on methods and tools that will help you stay on top of things, including coverage of such key topics as the full range of purchasing options, from Big Deals to unbundling to pay per view;conversation starters that will help build productive relationships with vendor reps;questions to ask vendors about accessibility;common clauses of licensing agreements and what they mean;understanding the four types of authentication;using a triage approach to troubleshooting hitches in accessing articles;conducting an overlap analysis to evaluate new content;the basic principles of usage statistics, and four ways to use COUNTER reports when evaluating renewals;tips for activating targets in your knowledge base;five steps to developing an effective marketing plan; andhow to master the lingo, with clear explanations of jargon, important terms, and acronyms. This guide to ERM fundamentals will prove invaluable, both as a primer for those preparing to enter the field as well as a ready reference for current practitioners.

Electronic Resources Librarianship

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Author : Holly Talbott
language : en
Publisher: Bloomsbury Publishing PLC
Release Date : 2018-08-31

Electronic Resources Librarianship written by Holly Talbott and has been published by Bloomsbury Publishing PLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-08-31 with Language Arts & Disciplines categories.

Electronic Resources Librarianship is a guide that will steer librarians through the intricacies of the daily e-resource grind while giving them the tools to handle even the most complex challenges. The book discusses project planning in an environment of continuous change, as well as advice on passing newly acquired e-resource knowledge to others.

The Nonprofit Manager S Resource Directory

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Author : Ronald A. Landskroner
language : en
Publisher: John Wiley & Sons
Release Date : 2002-05-14

The Nonprofit Manager S Resource Directory written by Ronald A. Landskroner and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-05-14 with Business & Economics categories.

A newly revised and updated edition of the ultimate resource for nonprofit managers If you're a nonprofit manager, you probably spend a good deal of your time tracking down hard-to-find answers to complicated questions. The Nonprofit Manager's Resource Directory, Second Edition provides instant answers to all your questions concerning nonprofit-oriented product and service providers, Internet sites, funding sources, publications, support and advocacy groups, and much more. If you need help finding volunteers, understanding new legislation, or writing grant proposals, help has arrived. This new, updated edition features expanded coverage of important issues and even more answers to all your nonprofit questions. Revised to keep vital information up to the minute, The Nonprofit Manager's Resource Directory, Second Edition: * Contains more than 2,000 detailed listings of both nonprofit and for-profit resources, products, and services * Supplies complete details on everything from assistance and support groups to software vendors and Internet servers, management consultants to list marketers * Provides information on all kinds of free and low-cost products available to nonprofits * Features an entirely new section on international issues * Plus: 10 bonus sections available only on CD-ROM The Nonprofit Manager's Resource Directory, Second Edition has the information you need to keep your nonprofit alive and well in these challenging times. Topics include: * Accountability and Ethics * Assessment and Evaluation * Financial Management * General Management * Governance * Human Resource Management * Information Technology * International Third Sector * Leadership * Legal Issues * Marketing and Communications * Nonprofit Sector Overview * Organizational Dynamics and Design * Philanthropy * Professional Development * Resource Development * Social Entrepreneurship * Strategic Planning * Volunteerism

Techniques For Electronic Resource Management

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Author : Jill Emery
language : en
Publisher:
Release Date : 2013-03-01

Techniques For Electronic Resource Management written by Jill Emery and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-03-01 with Computers categories.

"Expert guides to library systems and services."

Electronic Journal Management Systems

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Author : Gary W Ives
language : en
Publisher: Routledge
Release Date : 2013-10-23

Electronic Journal Management Systems written by Gary W Ives and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-23 with Education categories.

Discover how to manage your library’s electronic journals—with tips from those who’ve already met the challenge! The explosive growth of electronic journals presents unique challenges for libraries. Electronic Journal Management Systems: Experiences from the Field comprehensively examines these complex topics, including explanations of the automated systems libraries have developed or adopted, licensing issues, and the provision of access to electronic journals. Respected library professionals discuss their own experiences in the implementation and use of electronic journal management systems, helping readers to easily apply effective strategies in their own library. Electronic Journal Management Systems: Experiences from the Field reveals the available technologies, difficulties encountered, and successes of different librarians who met the challenge to implement management systems, giving readers an inside glimpse of what they themselves may encounter when planning their own system. The growth of electronic journals in libraries is addressed, along with helpful descriptions of management systems and link resolvers, including systems like SFX, Serial Solutions, TDNet, and EBSCO LinkSource. The book includes screen shots, tables, and diagrams to clearly illustrate concepts and information. Electronic Journal Management Systems: Experiences from the Field discusses a wide range of implementation and use issues, including: using Microsoft Excel to manage serial subscriptions better integration of management of electronic resources through library vendors one-stop serials management and access the selection process of a journal management system the preparation for implementation and subsequent transition process the Web site as a listing and finding tool the benefits of switching to an SFX environment creating a customized database for multiple systems the Innovative Interfaces, Inc. partnership with libraries to develop a module to manage electronic resources based on the work of the Digital Library Federation’s Electronic Resources Management Initiative the evaluation and implementation process of a beta test library with an integrated library system vendor to develop a management system developing a universal management scheme for electronic resources Electronic Journal Management Systems: Experiences from the Field brings the latest strategies, technologies, and cutting-edge ideas to every library professional grappling with ways to manage the flow of electronic journals in a library.

Managing Electronic Resources

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Author : Ryan Weir
language : en
Publisher: American Library Association
Release Date : 2012-08-05

Managing Electronic Resources written by Ryan Weir and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-08-05 with Business & Economics categories.

This work provides innovative ideas and practices for new and experienced information professionals ready to take the next step in electronic resource management.

Saunders Guide To Success In Nursing School 2017 2018 E Book

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Author : Holly K. Stromberg
language : en
Publisher: Elsevier Health Sciences
Release Date : 2017-03-03

Saunders Guide To Success In Nursing School 2017 2018 E Book written by Holly K. Stromberg and has been published by Elsevier Health Sciences this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-03 with Medical categories.

- Updated weekly, monthly, and yearly calendars with prefilled dates from May 2017 through December 2018 help students organize their schedule at school and at home. - New content on electronic devices and social medial alerts students to the hazards and pitfalls of using phones and engaging in social media while in nursing school and on the job.