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The Feedback To Operating Theatre Staff Of Perioperative Patient Experience


The Feedback To Operating Theatre Staff Of Perioperative Patient Experience
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The Feedback To Operating Theatre Staff Of Perioperative Patient Experience


The Feedback To Operating Theatre Staff Of Perioperative Patient Experience
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Author : Matt Hill
language : en
Publisher:
Release Date : 2017

The Feedback To Operating Theatre Staff Of Perioperative Patient Experience written by Matt Hill and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017 with categories.


The feedback to operating theatre staff ofperioperative patient experience - the why and the how.Anaesthesia, audit, Operating rooms personnelM. Hill1, P. Daniel2, N. Gupta2, A. Kallu2, K. Randeva2 1Plymouth Hospitals - Plymouth (United Kingdom), 2Plymouth University Peninsula School ofMedicine and Dentistry - Plymouth (United Kingdom)Background and Goal of Study: Safety climate assessement in a 900+ bed university hospital in the UK has demonstrated only 30% of theatre teams get adequate feedback form their local leadership. Subsequent debriefing of these results identified that theatre staff do not get feedback on patient experience, outcomes or team functioning. An understanding and appreciation of the high quality care that perioperative teams deliver is crucial to provide meaning in work, job satisfaction and to helpprevent burnout amongst theatre staff. We hypothesised that improving feedback on patient experience to perioperative teams would improve staff morale, job satisfaction and reduce burnout, and with the potential to improve patient outcomes.Materials and Methods: Building on pilot work in one theatre, 4 medical students will lead the development and spread of feedback to theatre staff of perioperative patient experience. The pilot started with paper feedback with a plan to develop a computer system that could be used by patient volunteers to collect the feedback. This will be fed back to the theatre staff. The frequency and the exact method of feedback needs to be determined through iterative tests of change.Results and Discussion: At baseline theatre staff reported that 67% of them believed that morale impacted on patient care, 75% wished to know more about patient experience, 100% that getting feedback on patient experience would influence their practice and the effectiveness of the team, 83% that knowing more about patient outcomes would improve job satisfaction. 25% of staff wished to receive the feedback weekly and 75% of staff wished to receive it monthly. No staff wished to receive it on a daily basis. The frequency and best method of feedback will be tested by iterative tests of change.Conclusion(s): Feedback to operating theatre staff on perioperative patient experience has the potential to improve staff morale, job satisfaction and decrease burnout and to improve patient experience and outcomes. Further work is required to test the use of iPads and patient volunteers to collect the perioperative feedback. Institutional inertia can provide a barrier to improvement.The process has been successful in introducing quality improvement methodology to undergraduate medical students.



Safer Surgery


Safer Surgery
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Author : Lucy Mitchell
language : en
Publisher: CRC Press
Release Date : 2017-05-15

Safer Surgery written by Lucy Mitchell and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-05-15 with Technology & Engineering categories.


Operating theatres are very private workplaces. There have been few research investigations into how highly trained doctors and nurses work together to achieve safe and efficient anaesthesia and surgery. While there have been major advances in surgical and anaesthetic procedures, there are still significant risks for patients during operations and adverse events are not unknown. Due to rising concern about patient safety, surgeons and anaesthetists have looked for ways of minimising adverse events. Behavioural scientists have been encouraged by clinicians to bring research techniques used in other industries into the operating theatre in order to study the behaviour of surgeons, nurses and anaesthetists. Safer Surgery presents one of the first collections of studies designed to understand the factors influencing safe and efficient surgical, anaesthetic and nursing practice. The book is written by psychologists, surgeons and anaesthetists, whose contributions combine to offer readers the latest research techniques and findings from some of the leading investigators in this field. It is designed for practitioners and researchers interested in understanding the behaviour of operating theatre team members, with a view to enhancing both training and practice. The material is also suitable for those studying behaviour in other areas of healthcare or in high-risk work settings. The aims of the book are to: a) present the latest research on the behaviour of operating theatre teams b) describe the techniques being used by psychologists and clinicians to study surgeons, anaesthetists and theatre nurses' task performance c) outline the safety implications of the research to date.



Practical Operating Theatre Management


Practical Operating Theatre Management
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Author : Jaideep J. Pandit
language : en
Publisher: Cambridge University Press
Release Date : 2018-11-29

Practical Operating Theatre Management written by Jaideep J. Pandit and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-11-29 with Medical categories.


A practical manual that focuses on theatre efficiency and time measurement, providing scheduling toolkits and problem solving approaches.



A Textbook Of Perioperative Care


A Textbook Of Perioperative Care
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Author : Kate Woodhead
language : en
Publisher: Elsevier Health Sciences
Release Date : 2005-05-18

A Textbook Of Perioperative Care written by Kate Woodhead and has been published by Elsevier Health Sciences this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-05-18 with Medical categories.


Woodhead and Wicker's new text will be the foremost reference source for all perioperative practitioners. The content mirrors the dynamics of modern perioperative practice by focusing on surgical interventions in all the environments in which it is currently practised, including A&E departments, general practice clinics, intensive care units, and at the site of serious accidents. Theatre practice is becoming increasingly specialist; this book does not attempt to to reflect the needs of all specialties, but instead concentrates on the principles of practice, applicable to any setting and any specialty. It has a very practical focus - it aims to be the book that nurses and ODPs reach for in order to answer their practical questions - but is not be procedure-driven. Instead, it sets out the principles of perioperative practice, from which practitioners will be able to develop their own practice techniques. Reflects principles of practice, applicable to any perioperative environment Strong practical focus Edited by two of the biggest 'names' in the international perioperative nursing sphere, with contributions from other well-known and authoritative sources Excellent opportunities to develop links with the National Association of Theatre Nurses and the European Operating Room Association The team of contributors are experienced practitioners working directly with perioperative patients or in perioperative education An original model for ethical practice is proposed: the Reid model is the first such ethical model to be proposed for the perioperative environment Includes one of the only chapters in any perioperative book which specifically focuses on the care of the elderly. The research chapter encourages the use of evidence based practice and the development of perioperative research The unique chapter on care of the mentally ill will support practitioners who are not qualified in psychiatry to care for mentally ill patients. This is an area where there is a great information deficit Key points listed for each chapter Sections have been completely revised from previous edition - key subject areas now stand-alone chapters rather than sections within much larger chapters - creates ease of access for user Change of editorship Recognises the diversity of perioperative environments much more explicitly than previous edition



Berry Kohn S Operating Room Technique E Book


Berry Kohn S Operating Room Technique E Book
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Author : Nancymarie Phillips
language : en
Publisher: Elsevier Health Sciences
Release Date : 2016-01-28

Berry Kohn S Operating Room Technique E Book written by Nancymarie Phillips and has been published by Elsevier Health Sciences this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-01-28 with Medical categories.


For over 50 years, Berry & Kohn’s Operating Room Technique, 13th Edition has been the text of choice for understanding basic surgical principles and techniques. Highly readable, accurate, and comprehensive, it clearly covers the "nuts and bolts" of surgical techniques in a step-by-step format that makes it easy to effectively apply basic principles to clinical practice. Expert author Nancymarie Phillips emphasizes the importance of teamwork throughout, with practical strategies and examples of how cooperation among perioperative caregivers contributes to positive patient care outcomes. With a strong focus on the physiologic, psychologic, and spiritual considerations of perioperative patients, this updated and expanded new edition gives students the knowledge they need to plan and implement comprehensive, individualized care. Detailed information on the fundamentals of perioperative nursing and surgical technology roles enhances your understanding of basic surgical principles and techniques. Emphasis on teamwork among perioperative caregivers encourages cooperation in attaining positive patient care outcomes. In-depth discussions of patients with special needs related to age or health status help you learn how to develop a plan of care tailored to the unique care parameters of all patients. Focus on the physiologic, psychologic, and spiritual considerations of perioperative patients gives you the knowledge you need to plan and implement comprehensive, individualized care. Content on perioperative patient care for both inpatient and ambulatory procedures highlights key considerations for each setting, as well as for individual surgical procedures. Chapter outlines with page numbers, chapter objectives, and key terms and definitions help you quickly find important information and focus your study time. New illustrations reflect new and changing perioperative procedures, and provide you with key safety information like how to maintain a sterile field, gown, and glove. Enhanced TEACH manual and extensive Evolve resources maximize classroom learning. All Evolve materials are highlighted within the text. Step-by-step coverage of the foundations of surgical techniques enables you to effectively apply basic principles to practice. Additional and updated tables and boxes call attention to the most important concepts from the text. References highlight the evidence-based practice approach used throughout the text.



Berry Kohn S Operating Room Technique


Berry Kohn S Operating Room Technique
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Author : Nancymarie Phillips
language : en
Publisher: Elsevier Health Sciences
Release Date : 2016-03-04

Berry Kohn S Operating Room Technique written by Nancymarie Phillips and has been published by Elsevier Health Sciences this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-03-04 with Medical categories.


For over 50 years, Berry & Kohn s Operating Room Technique, 13th Edition has been the text of choice for understanding basic surgical principles and techniques. Highly readable, accurate, and comprehensive, it clearly covers the "nuts and bolts" of surgical techniques in a step-by-step format that makes it easy to effectively apply basic principles to clinical practice. Expert author Nancymarie Phillips emphasizes the importance of teamwork throughout, with practical strategies and examples of how cooperation among perioperative caregivers contributes to positive patient care outcomes. With a strong focus on thephysiologic, psychologic, and spiritual considerations of perioperative patients, this updated and expanded new editiongives students the knowledge they need to plan and implement comprehensive, individualized care.Detailed information on the fundamentals of perioperative nursing and surgical technology roles enhances your understanding of basic surgical principles and techniques.Emphasis on teamwork among perioperative caregivers encourages cooperation in attaining positive patient care outcomes.In-depth discussions ofpatients with special needs related to age or health status help you learn how to develop a plan of care tailored to the unique care parameters of all patients.Focus on thephysiologic, psychologic, and spiritual considerations of perioperative patientsgives you the knowledge you need to plan and implement comprehensive, individualized care.Content on perioperative patient care for both inpatient and ambulatory procedureshighlights key considerations for each setting, as well as for individual surgical procedures.Chapter outlines with page numbers, chapter objectives, and key terms and definitionshelp you quickly find important information and focus your study time.New illustrationsreflect new and changing perioperative procedures, and provide you with key safety information like how to maintain a sterile field, gown, and glove.Enhanced TEACH manual and extensive Evolve resources maximize classroom learning. All Evolve materials are highlighted within the text.Step-by-step coverage of the foundations of surgical techniques enables you to effectively apply basic principles to practice.Additional and updated tables and boxes call attention to the most important concepts from the text.References highlight the evidence-based practice approach used throughout the text.Enhanced! A strong safety focus includes increased coverage of malignant hyperthermia, bullying and zero-tolerance policies, airway fire, verbal orders, medications, patient identification, pharmacology for bariatric patients, calculating blood loss, National Patient Safety Goals, and more.NEW! ""Pros and Cons"" boxes provide the positive and negative aspects of specific perioperative practices, allowing nurses to better understand their choices in patient care. Improved!Emphasis on qualitygives you the most current information on magnet status, performing an effective 5-minute assessment, the nurse practitioner as first assistant, accurately marking specimens, patient positioning, surgical conscience, and working with outsiders inside the OR environment.NEW! Coverage of new equipment, including: sponge-counting machines, Lapra-TY, silver-infused dressings, neat suture books, and more.NEW! "Body Spectrum" added to Evolve site to help you review anatomy and physiology."



Service Fanatics How To Build Superior Patient Experience The Cleveland Clinic Way


Service Fanatics How To Build Superior Patient Experience The Cleveland Clinic Way
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Author : James Merlino
language : en
Publisher: McGraw-Hill Education
Release Date : 2014-10-27

Service Fanatics How To Build Superior Patient Experience The Cleveland Clinic Way written by James Merlino and has been published by McGraw-Hill Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-10-27 with Business & Economics categories.


THE PROVEN MODEL FOR DRIVING POSITIVE ORGANIZATIONAL CHANGE Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. There was atime when this revered organization ranked among the lowest in the country in this area. Within ten years, however, it had climbed to among the highest and has emerged as the thought leader in the space. How did Cleveland Clinic turn itself around so effectively and so quickly? More important, how can you do the same with your organization? In gripping, visceral, on-the ground fashion, Service Fanatics reveals the strategies and tactics the Clinic applied to become one of today's leading patient-experience healthcare organizations--methods that seamlessly translate to any business seeking to improveits customer experience. This strategic guide covers: How the Clinic's leaders redefined the concept of patient experience and developed a strategy to improve it Critical lessons learned regarding organization, recruitment, training, and measuring service excellence Ways in which the Clinic aligned its entire workforce around its Patients First strategy How leaders improved the critical element of physician communication Rather than view patients simply as sick people who need treatment, Cleveland Clinic sees them also as important stakeholders in the organization's success. Patients are customers--who desire, pay for, and deserve the best possible care and experience during what is often a challenging time in their lives. Featuring customer service case studies, as well as invaluable insight from C-level executives at top corporations in various industries, Service Fanatics provides actionable lessons for any manager and business leader beyond healthcare. Whether you run a healthcare institution, nonprofit, or for-profit business, Service Fanatics will help you create the kind of customer experience that promises to transform your organization into an industry powerhouse.



Feedback On Quality


Feedback On Quality
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Author : Emilie Roberts
language : en
Publisher:
Release Date : 1994

Feedback On Quality written by Emilie Roberts and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994 with categories.




Operating Room Leadership And Management


Operating Room Leadership And Management
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Author : Alan D. Kaye
language : en
Publisher: Cambridge University Press
Release Date : 2012-10-04

Operating Room Leadership And Management written by Alan D. Kaye and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-10-04 with Business & Economics categories.


Practical resource for all healthcare professionals involved in day-to-day management of operating rooms of all sizes and complexity.



Who Guidelines For Safe Surgery 2009


Who Guidelines For Safe Surgery 2009
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Author : World Health Organization (Genève). World Alliance for Patient Safety
language : en
Publisher:
Release Date : 2009

Who Guidelines For Safe Surgery 2009 written by World Health Organization (Genève). World Alliance for Patient Safety and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with categories.


Confronted with worldwide evidence of substantial public health harm due to inadequate patient safety, the World Health Assembly (WHA) in 2002 adopted a resolution (WHA55.18) urging countries to strengthen the safety of health care and monitoring systems. The resolution also requested that WHO take a lead in setting global norms and standards and supporting country efforts in preparing patient safety policies and practices. In May 2004, the WHA approved the creation of an international alliance to improve patient safety globally; WHO Patient Safety was launched the following October. For the first time, heads of agencies, policy-makers and patient groups from around the world came together to advance attainment of the goal of "First, do no harm" and to reduce the adverse consequences of unsafe health care. The purpose of WHO Patient Safety is to facilitate patient safety policy and practice. It is concentrating its actions on focused safety campaigns called Global Patient Safety Challenges, coordinating Patients for Patient Safety, developing a standard taxonomy, designing tools for research policy and assessment, identifying solutions for patient safety, and developing reporting and learning initiatives aimed at producing 'best practice' guidelines. Together these efforts could save millions of lives by improving basic health care and halting the diversion of resources from other productive uses. The Global Patient Safety Challenge, brings together the expertise of specialists to improve the safety of care. The area chosen for the first Challenge in 2005-2006, was infection associated with health care. This campaign established simple, clear standards for hand hygiene, an educational campaign and WHO's first Guidelines on Hand Hygiene in Health Care. The problem area selected for the second Global Patient Safety Challenge, in 2007-2008, was the safety of surgical care. Preparation of these Guidelines for Safe Surgery followed the steps recommended by WHO. The groundwork for the project began in autumn 2006 and included an international consultation meeting held in January 2007 attended by experts from around the world. Following this meeting, expert working groups were created to systematically review the available scientific evidence, to write the guidelines document and to facilitate discussion among the working group members in order to formulate the recommendations. A steering group consisting of the Programme Lead, project team members and the chairs of the four working groups, signed off on the content and recommendations in the guidelines document. Nearly 100 international experts contributed to the document (see end). The guidelines were pilot tested in each of the six WHO regions--an essential part of the Challenge--to obtain local information on the resources required to comply with the recommendations and information on the feasibility, validity, reliability and cost-effectiveness of the interventions.