The Human Side Of Service Engineering
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The Human Side Of Service Engineering
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Author : Christine Leitner
language : en
Publisher: AHFE Conference
Release Date : 2025-07-26
The Human Side Of Service Engineering written by Christine Leitner and has been published by AHFE Conference this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-07-26 with Technology & Engineering categories.
Proceedings of the 16th International Conference on Applied Human Factors and Ergonomics and the Affiliated Conferences, Orlando, Florida, USA, 26-30 July 2025
Advances In The Human Side Of Service Engineering
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Author : Louis Freund
language : en
Publisher: AHFE International (USA)
Release Date : 2019-07-19
Advances In The Human Side Of Service Engineering written by Louis Freund and has been published by AHFE International (USA) this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-19 with Technology & Engineering categories.
If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary service systems.
Advances In The Human Side Of Service Engineering
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Author : Tareq Z. Ahram
language : en
Publisher: Springer
Release Date : 2016-07-26
Advances In The Human Side Of Service Engineering written by Tareq Z. Ahram and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-07-26 with Technology & Engineering categories.
This book explores the different ways in which human-factors engineering influences organizations’ and enterprises’ well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2016 International Conference on The Human Side of Service Engineering, held on July 27-31, 2016, in Walt Disney World®, Florida, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.
Advances In The Human Side Of Service Engineering
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Author : Louis E. Freund
language : en
Publisher: Springer
Release Date : 2017-06-16
Advances In The Human Side Of Service Engineering written by Louis E. Freund and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-06-16 with Technology & Engineering categories.
This book explores the different ways in which human-factors engineering influences organizations’ and enterprises’ well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human–computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2017 International Conference on The Human Side of Service Engineering, held on July 17–21, 2017, in Los Angeles, California, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.
Advances In The Human Side Of Service Engineering
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Author : Christine Leitner
language : en
Publisher: Springer Nature
Release Date : 2021-07-02
Advances In The Human Side Of Service Engineering written by Christine Leitner and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-07-02 with Technology & Engineering categories.
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25–29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
Advances In The Human Side Of Service Engineering
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Author : Jim Spohrer
language : en
Publisher: Springer Nature
Release Date : 2020-07-09
Advances In The Human Side Of Service Engineering written by Jim Spohrer and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-07-09 with Technology & Engineering categories.
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
Health Informatics And Biomedical Engineering Applications
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Author : Adrian Morales
language : en
Publisher: AHFE Conference
Release Date : 2024-07-24
Health Informatics And Biomedical Engineering Applications written by Adrian Morales and has been published by AHFE Conference this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-24 with Technology & Engineering categories.
Proceedings of the 15th International Conference on Applied Human Factors and Ergonomics and the Affiliated Conferences, Nice, France, 24-27 July 2024.
Technobanker Capabilities And Skills For The Next Generation Of Intelligent Digital Banking
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Author : Dr. Elisa Indriasari
language : en
Publisher: PT Digi Optima Media
Release Date : 2024-05-19
Technobanker Capabilities And Skills For The Next Generation Of Intelligent Digital Banking written by Dr. Elisa Indriasari and has been published by PT Digi Optima Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-05-19 with Business & Economics categories.
In the digital era, where technology reigns supreme, Technobankers have emerged as a new breed of bankers. These professions blend banking expertise witb technological savvy, a combination that's become crucial in the ongoing talent war. This war, fueled by widespread digital transformation across industries, has pushed banks to the brink. They're now scrambling to build teams capable of steering them through this digital revolution making them agile enough to compete witb FinTech and BigTech. "Technobanker" is more than just a guide; it's a beacon for fostering digital innovation. It's structured to help you: 1. Grasp the seismic shifts in digital banking, especially in the wake of COVID-19. 2. Pinpoint the unique traits of Technobankers and embrace the concept of a digital-age learning organization. 3. Get a handle on cutting-edge technology and the blueprint of smart digital banking. 4. Champion the orchestration of a digital ecosystem. 5. Craft a winning strategy for digital transformatiom. 6. Master the principles of risk management in this new landscape.
Serviceology For Services
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Author : Takeshi Takenaka
language : en
Publisher: Springer Nature
Release Date : 2020-02-19
Serviceology For Services written by Takeshi Takenaka and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-02-19 with Computers categories.
This book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020. The 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service marketing and consumer behavior; customer experience and service design; service engineering and implementation.
Measuring The Effectiveness Of Organizational Development Strategies During Unprecedented Times
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Author : Tennin, Kyla Latrice
language : en
Publisher: IGI Global
Release Date : 2023-07-13
Measuring The Effectiveness Of Organizational Development Strategies During Unprecedented Times written by Tennin, Kyla Latrice and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-07-13 with Business & Economics categories.
The COVID-19 pandemic severely impacted businesses and markets across the globe, causing millions of people to lose their jobs as many sectors struggled financially. In addition to addressing global social, environmental, and economic issues, businesses help economies exist, survive, and thrive. Understanding the ideation and processes of organizational development to improve company negative circumstances is crucial. Measuring the Effectiveness of Organizational Development Strategies During Unprecedented Times examines organizational development through the lenses of research and innovative practices contained within the fields of leadership and organizational development/change/design. Covering topics such as change management, learning and development systems, and emerging economies, this book is ideal for business leaders, entrepreneurs, human resource personnel, consultants, economists, government officials, policymakers, librarians, researchers, and more.