The Kindness Revolution
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The Kindness Revolution
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Author : Hugh Mackay
language : en
Publisher: Allen & Unwin
Release Date : 2021-05-04
The Kindness Revolution written by Hugh Mackay and has been published by Allen & Unwin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-05-04 with Social Science categories.
Generous, erudite, optimistic and candid...Hugh Mackay encourages us to find the best in ourselves and in our society in both good and troubled times. Revolutions never start at the top. If we dare to dream of a more loving country - kinder, more compassionate, more cooperative, more respectful, more inclusive, more egalitarian, more harmonious, less cynical - there's only one way to start turning that dream into a reality: each of us must live as if this is already that country. Following the ravages of 2020's bushfires and pandemic on our mental and emotional health and on the economy, Hugh Mackay reflects on the challenges we faced during that year of upheaval and the questions many of us have asked. What really matters to me? Am I living the kind of life I want? What sort of society do I want us to become? Urging us not to let those questions go, and pointing to our inspiring displays of kindness and consideration, our personal sacrifices for the common good and our heightened appreciation of the value of local neighbourhoods and communities, he asks in turn: 'Could we become renowned as a loving country, rather than simply a "lucky" one?' Absorbing, wise and inspiring, The Kindness Revolution is a distillation of Hugh Mackay's life's work. Written for our times, this truly remarkable book shows how crises and catastrophes often turn out to be the making of us.
The Kindness Revolution
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Author : Ed Horrell
language : en
Publisher: Amacom
Release Date : 2006-08-16
The Kindness Revolution written by Ed Horrell and has been published by Amacom this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-08-16 with Business & Economics categories.
Despite years of focus on the importance of customer service, most businesses still have a lot to learn. Too many merely tweak a script, roll out a new offer, then disappear from the scene, leaving their frontline staff -- often underpaid and badly overworked -- to expertly, cheerfully handle all the real-life encounters with real-life customers who can make or break a company. That's no way to run a business, says customer service expert Ed Horrell. If you treat your frontline employees with indifference or disregard, you can expect them to treat your customers with indifference -- and you can then expect to have indifferent customers who will drop you for the next best thing without a murmur of regret. Combining extensive research with inspiring real-life examples from companies known for their outstanding customer service -- such as L.L.Bean, Chick-fil-A, Nordstrom, Mrs. Fields, St. Jude Children's Research Center, The Ritz-Carlton, FedEx, and more -- Horrell explains in The Kindness Revolution that providing exceptional, compassionate customer service can only happen when you build a deep and lasting relationship with your employees. And it is kindness, says Horrell, that most characterizes that relationship. The Kindness Revolution traces the culture characteristics of the standout companies, including their strong conviction that: Each employee has an important job to do. Their corporate entity has a meaningful purpose...to serve the customer in a way that delivers value. Each employee should be empowered to make decisions. They attract the best employees and customers by running an organization based on sincerity and consideration. There is value in dignity and respect and courtesy -- and kindness. For organizations large and small, of any size or industry, The Kindness Revolution is a resounding wake-up call to change the way your company thinks about its employees, and to practice the basic values of dignity, respect, courtesy, and kindness from top to bottom throughout your organization. The way you treat your employees will be the way they treat your customers. Follow the wise advice and insightful examples in The Kindness Revolution, and experience the enormous payback in loyal customers, a more prosperous company -- and a better way of life.
The Kindness Revolution
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Author : Edward Horrell
language : en
Publisher: AMACOM/American Management Association
Release Date : 2006
The Kindness Revolution written by Edward Horrell and has been published by AMACOM/American Management Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Business & Economics categories.
Despite years of focus on the importance of customer service, most businesses still have a lot to learn. Too many merely tweak a script, roll out a new offer, then disappear from the scene, leaving their frontline staff - often underpaid and badly overworked - to expertly, cheerfully handle all the real-life encounters with real-life customers who can make or break a company. That's no way to run a business, says customer service expert Ed Horrell. If you treat your frontline employees with indifference or disregard, you can expect them to treat your customers with indifference - and you can then expect to have indifferent customers who will drop you for the next best thing without a murmur of regret. Combining extensive research with inspiring real-life examples from companies known for their outstanding customer service - such as L.L.Bean, Chick-fil-A, Nordstrom, Mrs. Fields, St. Jude Children's Research Center, The Ritz-Carlton, FedEx, and more - Horrell explains in The Kindness Revolution that providing exceptional, compassionate customer service can only happen when you build a deep and lasting relationship with your employees. And it is kindness, says Horrell, that most characterizes that relationship. For organizations large and small, of any size or industry, The Kindness Revolution is a resounding wake-up call to change the way your company thinks about its employees, and to practice the basic values of dignity, respect, courtesy, and kindness from top to bottom throughout your organization. The way you treat your employees will be the way they treat your customers. Follow the wise advice and insightful examples in The Kindness Revolution, and experience the enormous payback in loyal customers, a more prosperous company - and a better way of life.
The Kindness Revolution Take The Challenge
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Author : Yikrat Anna
language : en
Publisher: Blurb
Release Date : 2024-02-21
The Kindness Revolution Take The Challenge written by Yikrat Anna and has been published by Blurb this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-02-21 with Biography & Autobiography categories.
"The Kindness Revolution Take The Challenge" is an empowering guide that beckons individuals to be architects of positive change in a world often yearning for compassion and connection. This book serves as your invitation to join a global movement - a revolution built on the foundation of kindness and the belief that small, intentional acts can create a significant impact. This challenge is more than a collection of suggestions; it's a transformative journey. Each page is an entry into a realm where kindness is a powerful currency, and every act, no matter how modest, contributes to a revolutionary wave of positive change. From brightening a stranger's day to fostering connections within your community, this guide is a comprehensive roadmap to becoming a force for good. As you navigate through "The Kindness Revolution," discover the joy and fulfillment that comes from spreading warmth and empathy. The challenges presented are designed to be accessible yet impactful, allowing individuals from all walks of life to participate and contribute to a global movement that transcends boundaries. Are you ready to be a revolutionary for kindness? "The Kindness Revolution Take The Challenge" is your manual for creating positive change on a personal and global scale. Open its pages, embrace the challenges, and become an integral part of a movement that aims to redefine our collective interaction with the world. Together, let's embark on this transformative journey, one act of kindness at a time, and be a beacon of compassion in a world that can always use a little more warmth and understanding.
The Kindness Cure
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Author : Tara Cousineau
language : en
Publisher: New Harbinger Publications
Release Date : 2018-02-02
The Kindness Cure written by Tara Cousineau and has been published by New Harbinger Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-02-02 with Self-Help categories.
It’s time for a kindness revolution. In The Kindness Cure, psychologist Tara Cousineau draws on cutting-edge research in psychology and neuroscience to show how simple practices of kindness—for ourselves, for others, and for our world—can dissolve our feelings of fear and indifference, and open us up to a life of profound happiness. Compassion for ourselves and others is our birthright as humans—hardwired into our DNA and essential to our happiness. But in our fast-paced, technical savvy and hyper competitive world, it may come as no surprise that rates of narcissism have risen, while empathy levels have declined. We now find ourselves in a “cool to be cruel” culture where it’s easy to feel disillusioned and dejected in our hearts, homes, and communities. So, how can we reverse this malady of meanness and make kindness and compassion an imperative? The Kindness Cure draws on the latest social and scientific research to reveal how the seemingly “soft skills” of kindness, cooperation, and generosity are fundamental to our survival as a species. In fact, it’s our prosocial abilities that put us at the head of the line. Blended with moving case studies and clinical anecdotes, Cousineau offers practical ways to rekindle kindness from the inside out. We are wired to care. The very existence of our human species evolved because of an intricate physiology built for empathy, compassion, and cooperation. Yet we have an epidemic of loneliness, indifference, and cruelty, and we see these destructive trends on a daily basis in our families, schools, neighborhoods, and workplaces. This important book teaches effective skills in compassion, mindfulness, and social and emotional learning, and reveals successful social policy initiatives in empathy taking place that inform everything from family life to education to the workplace. Kindness has the exponential power to renew relationships and transform how we think, feel, and behave in the world. Will you be a part of the revolution?
Kindness Boomerang
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Author : Orly Wahba
language : en
Publisher: Flatiron Books
Release Date : 2017-01-03
Kindness Boomerang written by Orly Wahba and has been published by Flatiron Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-01-03 with Body, Mind & Spirit categories.
Kindness Boomerang contains 365 daily acts, one for each day of the year, accompanied by inspirational quotes, personal stories on the power of paying it forward, and tangible steps to change your outlook on life. This book empowers you to bring positivity into your everyday life and the lives of those around you. Wahba invites you to practice kindness in relationships, kindness with yourself, kindness with nature and kindness in many more forms. This book is a call to action for anyone who wants to live a more connected and fulfilling life.
Why We Revolt
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Author : Victor Montori
language : en
Publisher: Rosetta Books
Release Date : 2020-09-29
Why We Revolt written by Victor Montori and has been published by Rosetta Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-09-29 with Business & Economics categories.
The Mayo Clinic physician and founder of The Patient Revolution offers a “thoroughly convincing. . . call to action for medical industry reform” (Kirkus). Winner of the 2018 PenCraft Award for Literary Excellence, Why We Revolt exposes the corruption and negligence that are endemic in America’s healthcare system—and offers a blueprint for revolutionizing patient care across the country. Through a series of essays and first-hand accounts, Dr. Victor M. Montori demonstrates how the system has been increasingly exploited and industrialized, putting profit before patients. As costs soar, the United States continues to fall behind other countries on patient outcomes. Offering concrete, direct actions we can take to bring positive change to the healthcare system, Why We Revolt is an inspiring call-to-action for physicians, policymakers, and patients alike. Dr. Montori shows how we can work together to create a system that offers tailored healthcare in a kind and careful way. All proceeds from Why We Revolt go directly to Patient Revolution, a non-profit organization founded by Dr. Montori that empowers patients, caregivers, community advocates, and clinicians to rebuild our healthcare system.
A Revolution In Kindness
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Author : Anita Roddick
language : en
Publisher: ARP Press
Release Date : 2003
A Revolution In Kindness written by Anita Roddick and has been published by ARP Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Philosophy categories.
Roddick, author, Body Shop founder and campaigner for social justice, brings together a wide variety of voices speaking on the subject of kindness. Entertainers, philosophers, political prisoners, writers, fashion designers, and rock n' rollers are all represented, along with poignant thoughts from the invisible, homeless, and disenfranchised.
Call To Arms
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Author : Chris Bratseth
language : en
Publisher:
Release Date : 2005
Call To Arms written by Chris Bratseth and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Psychology categories.
"... after reading [the] first-person accounts in this book I feel as if someone has opened a door and let me in, helped me see 'what it was really like.' This book magically allows me to feel I was there for all of it. It will do the same for you." -- Catherine Ryan Hyde, author, Pay It Forward "A delightfully inspirational book about the power of a small band of people to make a big difference. Read it and help our world become a better place." -- Robin Sharma, author, The Monk Who Sold His Ferrari and The Saint, The Surfer and The CEO "Virtual angels."--Elle This candid and inspirational account of the numerous acts of kindness performed by the Kindness Crew provides readers with ways to start their own kindness movement by showing them how to put the kindness philosophy into action. The crew explores cross-cultural, cross-generational, and corporate kindness as well as the power of one, kindness on the street, and extreme acts of kindness. The Extreme Kindness Tour shares heartwarming stories, testimonials, and photographs. An extensive resources section contains lists of recommended books, websites, and activities for people looking to start or join a kindness movement in their own community.
The Visitors Book
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Author : Sophie Hannah
language : en
Publisher: Sort of Books
Release Date : 2015-11-26
The Visitors Book written by Sophie Hannah and has been published by Sort of Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-11-26 with Fiction categories.
In this small but perfectly formed collection of supernatural short stories, Sophie Hannah takes the comforting scenes of everyday life and imbues them with a frisson of fear, then a gust of terror. Why is a young woman so unnerved by the presence of a visitors book in her boyfriend's inner-city home? And whose spidery handwriting is it that fills the pages? Who is the strangely courteous boy still lingering at a child's tenth birthday party when all the parents have gathered their children and left? And why does the presence of a perfectly ordinary woman in a post office queue leave another customer pallid and sweating with fear? Beware what you open this Christmas!