The Management Of Staff Sickness Absence In The National Probation Service
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The Management Of Staff Sickness Absence In The National Probation Service
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Author : Great Britain: National Audit Office
language : en
Publisher: The Stationery Office
Release Date : 2006-04-26
The Management Of Staff Sickness Absence In The National Probation Service written by Great Britain: National Audit Office and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-04-26 with Business & Economics categories.
This NAO report examines sick leave in the National Probation Service, which was running at 12.3 days per person in the 2004-05 period at a cost of £31.6 million. A number of recommendations have been set out as follows. That the National Probation Directorate should agree with the Chief Probation Officer a consistent minimum standard for collecting and reporting sickness absence data in their areas. This in turn could be used to produce comparative analyses, and offer a basis to diagnose the causes of sickness absence. An upgrade in some areas of their information technology systems should occur, so that better management information can be compiled. All probation areas should implement the mandatory elements of the national policy on sickness absence. All Chief Officers should review their action plans for reducing sickness absence. Sickness absence should be managed effectively but sympathetically, by including return to work interviews, along with a means of distinguishing between avoidable and unavoidable sickness absences, and addressing the culture of absenteeism. Long term sickness absence should be reviewed as a matter of urgency. Policies relating to work/life balance should be implemented nationally.
Management Of Sickness Absence In The Prison Service
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Author : Great Britain. National Audit Office
language : en
Publisher:
Release Date : 2004
Management Of Sickness Absence In The Prison Service written by Great Britain. National Audit Office and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Sick leave categories.
The Prison Service employs some 45,500 staff, at a cost of £1,214 million. In the period 2002-03, the Service recorded 668,337 working days lost due to staff illness, which was equivalent to a year's work for around, 3,000 full time staff. The cost of staff illness amounted to £80 million last year, with the average number of days' sick leave per year by employees of 14.7 days (2002-03). The NAO report also highlights the reason for such absence, including stress, anxiety and depression, while the numbers caused by assaults on staff rose from 397 in 1999/00 to 693 in 2002/03. This report commends the "considerable progress" in improving the recording of sickness absence, with the use of the integrated computer system at each prison and new attendance management procedures. The underlying causes of such absence needs to be more effectively tackled, with sickness absence increasing by 23% between 1990-00 and 2002-03, though this may be due to under-reporting in earlier years. Among a number of recommendations are: that prison Governors should work more closely with staff to improve morale and overcome a culture of absenteeism; that reductions in lost working days would free resources to improve regimes for reducing re-offending rates; that the Prison Service should explore the costs and benefits of changing terms and conditions for new recruits to reflect developments in privately managed prisons.
Professionalism In Probation
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Author : Matt Tidmarsh
language : en
Publisher: Routledge
Release Date : 2021-08-14
Professionalism In Probation written by Matt Tidmarsh and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-14 with Social Science categories.
This book explores probation staff understandings of professionalism in the aftermath of the Transforming Rehabilitation (TR) reforms to services in England and Wales. Drawing on the sociology of the professions, this book offers an original and timely contribution to the criminal justice literature, examining the ways in which professionalism in probation has been reshaped and renegotiated in response to the market logic that has dominated public services in recent decades. The case of the TR reforms offers a useful platform for exploring broader shifts in understandings of professionalism. This book demonstrates the ways in which professionalism in probation can be understood as a discourse through which professionals are expected to be receptive to the demands of multiple stakeholders – offenders, taxpayers, the state, and, additionally, the market. It situates TR in a marketising continuum, the logical endpoint of a period of reform that has sought to discipline staff and reshape their understandings of professionalism. Written in a clear and direct style, this book is essential reading for researchers engaged in probation, rehabilitation, criminal justice, and organizational and professional studies.
Improving The Use Of Temporary Nursing Staff In Nhs Acute And Foundation Trusts
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Author : Great Britain: National Audit Office
language : en
Publisher: The Stationery Office
Release Date : 2006-07-12
Improving The Use Of Temporary Nursing Staff In Nhs Acute And Foundation Trusts written by Great Britain: National Audit Office and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-07-12 with Medical categories.
Includes booklet 'Good practice in managing the use of temporary nursing staff' (39 p., 21 cm) on inside back cover.
Progress On Tackling Pensioner Poverty
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Author : Great Britain: National Audit Office
language : en
Publisher: The Stationery Office
Release Date : 2006-07-21
Progress On Tackling Pensioner Poverty written by Great Britain: National Audit Office and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-07-21 with Social Science categories.
The 2002 report Tackling pensioner poverty: encouraging take-up of entitlements (ISBN 0102919577) examined efforts by the Department for Work and Pensions to increase the take-up of benefits by pensioners. It was followed by a report from the Committee of Public Accounts (ISBN 0215009347) that made a number of recommendations. This report looks at the changes the Department have made against those recommendations and the challenges that remain. The overall conclusion is that the Pension Service has made substantial progress in helping pensioners secure their entitlements, using new and thought through approaches. However there is more to be done. This report is accompanied by a technical report that describes the methodology and findings in greater detail.
International Benchmark Of Fraud And Error In Social Security Systems
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Author : Great Britain: National Audit Office
language : en
Publisher: The Stationery Office
Release Date : 2006-07-20
International Benchmark Of Fraud And Error In Social Security Systems written by Great Britain: National Audit Office and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-07-20 with Law categories.
The report, based on research carried out by RAND Europe and commissioned by the National Audit Office, presents the results of a benchmarking exercise investigating the issue of fraud and error in the social security systems of eight European and non-European countries (covering Australia, Canada, France, Ireland, Netherlands, New Zealand, Sweden and the United States). The study describes the different systems studied, assesses the scale and prominence of the problem in a national context, outlines approaches taken to measure and to reduce fraud and error, and draws out the principal themes emerging from the comparisons of relevance for the Department for Work and Pensions (DWP). Findings include that the availability of data and methodologies for measuring fraud and error at national level vary considerably, but the DWP is at the forefront in developing estimates of losses arising from fraud and error in social security expenditure. The high levels of estimated fraud and error in expenditure on benefits, £2.6 billion in 2004-05, have led to the NAO qualifying the DWP's accounts and those of the former Department of Social Security for 16 years in a row. The rates of fraud at the DWP appear comparable to those of other countries, such as USA, Ireland, Canada and New Zealand, and it compares favourably in terms of awareness of the problem and activities to combat the problem.
The National Programme For It In The Nhs
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Author : Great Britain: National Audit Office
language : en
Publisher: The Stationery Office
Release Date : 2006-06-16
The National Programme For It In The Nhs written by Great Britain: National Audit Office and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-06-16 with Medical categories.
The National Programme for Information Technology in the NHS (the Programme) is a ten year programme to use information technology (IT) to reform the way the NHS in England uses information, and hence to improve services and the quality of patient care. The core of the Programme will be the NHS Care Records Service, but other elements include x-rays accessible by computer, electronic transmission of prescriptions, and booking of first outpatient appointments. The Programme was launched in 2002, and is now run by an agency, NHS Connecting for Health. This report examines: the progress made in delivering the systems against the original plans and costs (part 1); steps taken by the Department of Health, the agency and the NHS to deliver the Programme (part 2); how the IT systems have been procured (part 3); how the NHS is preparing to use the systems (part 4). The NAO estimates the gross cost of the Programme will be £12.4 billion to 2013-14. Although the pilot NHS Care Records Service will not be in place until late 2006, almost two years late, and other milestones have been deferred, the NAO reports substantial progress with the Programme. Management systems are in place, contracts were placed quickly and achieved large reductions in prices from bidders, and contract terms include important safeguards to secure value for money. Deployments of operational systems have begun, and several additional tasks have been delivered that were outside the original brief. Three key areas are identified which present significant challenges to the successful implementation of the Programme: ensuring IT suppliers continue to deliver systems that meet the needs of the NHS, to agreed timescales without further slippage; ensuring NHS organizations play a full part in implementing the systems; winning the support of NHS staff and the public in making the best use of the systems to improve services. The NAO report makes a number of recommendations for future management of the Programme.
The Termination Of The Pfi Contract For The National Physical Laboratory
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Author : Great Britain: National Audit Office
language : en
Publisher: The Stationery Office
Release Date : 2006-05-10
The Termination Of The Pfi Contract For The National Physical Laboratory written by Great Britain: National Audit Office and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-05-10 with Business & Economics categories.
In 1998, the Department of Trade and Industry (DTI) and Laser, a special purpose company jointly owned by Serco Group plc and John Laing plc, signed a 25-year long Private Finance Initiative (PFI) contract. Laser would build and manage new facilities for the National Physical Laboratory (NPL), comprising 16 linked modules, containing over 400 laboratories, and replacing many existing buildings. The planned cost of the new buildings was approximately £96 million. The DTI would pay Laser a unitary charge, of £11.5 million (1998 prices) a year once the new buildings were ready, the charge increasing annually based on the increase in retail prices. The project suffered considerable construction delays and difficulties in achieving the specification for some parts of the buildings, mainly due to deficient design. In December 2004, it was agreed to terminate the PFI contract. The DTI paid Laser £75 million for its interest in the new buildings. This was the first termination of a major PFI contract involving serious non-performance. This report examines the problems that led to the termination, why these problems arose, how the Department managed them and the value for money consequences of the termination. The report finds that the DTI successfully transferred risk in the PFI contract to the private sector, but that the project risks could have been reduced with firmer control and better communication. Up to and including the termination, the Department's investment in the new facilities was about £122 million (March 2005 prices). In return, the Department secured an asset valued at £85 million and for which all but eight of more than 400 laboratories should be capable of being made to meet its specification in full. The private sector reported a loss of at least £100 million.
Working With Non Governmental And Other Civil Society Organisations To Promote Development
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Author : Great Britain: National Audit Office
language : en
Publisher: The Stationery Office
Release Date : 2006-07-06
Working With Non Governmental And Other Civil Society Organisations To Promote Development written by Great Britain: National Audit Office and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-07-06 with Economic assistance, British categories.
The term Civil Society covers aspects of society independent of the state and the private sector. Civil Society Organisations (CSOs) are bodies organised around shared interests and values and include NGOs, trade unions, faith groups and business associations. Since 1997 the Department fro International Development (DFID) has increasingly worked with CSOs to help to reduce world poverty. This report looks at DFID's view of the role of CSOs in international development; how it engages with CSOs; and the achievements of CSOs in reducing poverty. It is based on visits to 4 countries, 19 projects, a file review of 40 projects and Partnership Programme Agreements; and the response of 90 CSOs.
Child Support Agency Implementation Of The Child Support Reforms
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Author : Great Britain: National Audit Office
language : en
Publisher: The Stationery Office
Release Date : 2006-06-30
Child Support Agency Implementation Of The Child Support Reforms written by Great Britain: National Audit Office and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-06-30 with Political Science categories.
A new system for child support was introduced for new cases and those with links to new cases from 3 March 2003. There were new rules for child support and a simplified calculation of maintenance. In addition the Child Support Agency underwent substantial restructuring and introduced a new IT system. This was necessary because the Agency had been previously missing its targets, suffered from a large backlog of unprocessed cases and there was a low level of compliance from non-resident parents. However there have been problems implementing the reforms. This report provides an assessment of: what caused the problems; the impact on the quality of service provided to the customers; and actions taken by the Agency in response to the problems and the lessons learnt.