The Power Of Customer Service How To Create Happy Satisfied Patients
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The Power Of Customer Service How To Create Happy Satisfied Patients
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Author : American Dental Association
language : en
Publisher: American Dental Association
Release Date : 2007
The Power Of Customer Service How To Create Happy Satisfied Patients written by American Dental Association and has been published by American Dental Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Health & Fitness categories.
Creating Healthy Organizations
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Author : Graham Lowe
language : en
Publisher: University of Toronto Press
Release Date : 2012-09-28
Creating Healthy Organizations written by Graham Lowe and has been published by University of Toronto Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-09-28 with Business & Economics categories.
The current global economic environment is defined by unprecedented uncertainty, a premium placed on knowledge, and the threat of future talent scarcity. Key to an organization's success under these conditions is its ability to strengthen the links between people and performance. Creating Healthy Organizations provides executives, managers, human resource professionals, and employees an action-oriented approach to forging these connections by creating and sustaining vibrant and productive workplaces. A healthy organization operates in ways that benefits all stakeholders, including employees, customers, shareholders, and communities. Using a wide range of examples from a variety of internationally based industries, Graham Lowe integrates leading practices with research on workplace health and wellness, quality work environments, employee engagement, organizational performance, and corporate social responsibility to make a compelling business case for creating healthy, resilient, and sustainable organizations. Creating Healthy Organizations offers readers, whether CEOs or front-line workers, an innovative framework and practical tools for planning, implementing, and measuring healthy change in their workplaces.
Beyond Burnout Second Edition Overcoming Stress In Nursing Healthcare For Optimal Health Well Being
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Author : Suzanne Waddill-Goad
language : en
Publisher: Sigma Theta Tau
Release Date : 2023-04-14
Beyond Burnout Second Edition Overcoming Stress In Nursing Healthcare For Optimal Health Well Being written by Suzanne Waddill-Goad and has been published by Sigma Theta Tau this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-04-14 with Medical categories.
“This book came at the perfect time… The information is very helpful, and it’s just nice to know so many others have similar challenges.” Trenda Ray, PhD, RN, NEA-BC Chief Nursing Officer Associate Vice Chancellor for Patient Care Services Clinical Assistant Professor, UAMS College of Nursing “Another edition of renewable energy reminding us to be our best! This book takes us on a journey through stress, burnout, and post-traumatic stress and sparks innovative solutions.” Kristin Christophersen, DNP, MBA, RN, NEA-BC, CENP, CPHQ, CLSSGB, FACHE Healthcare Executive and Owner, VitalNow LLC “Beyond Burnout is timely, relevant, and critical to understanding the stressors that plague healthcare today.” Cindi M. Warburton, DNP, FNP Executive Director, Northwest Organization of Nurse Leaders Healthcare professions typically attract those who give deeply of themselves to make a positive difference in others’ lives. But that giving can come at a significant price: burnout. While the healthcare vocation offers myriad options in work settings and career paths, it can also involve tremendous amounts of stress because of long shifts, mental and physical exhaustion, patient challenges, and regulatory changes. When stress and fatigue overtake a healthcare provider’s ability to adequately cope with physically and emotionally taxing circumstances, burnout is often the result, potentially leading to compromises in quality and patient safety. Since the publication of the first edition of this book, the COVID-19 pandemic has only added dramatically to nurses’ and other healthcare providers’ stress, exacerbating existing problems with strained resources and labor shortages. In Beyond Burnout, Second Edition, author Suzanne Waddill-Goad adds new strategies and up-to-date, data-driven information for building hardiness and resilience so that nurses and other healthcare workers can successfully navigate their increasingly challenging environment while reducing stress and preventing burnout. TABLE OF CONTENTS Chapter 1: The Effects of Inherent Stress Chapter 2: A Slice of Reality Chapter 3: Nursing and Healthcare Professions: Art vs. Science Chapter 4: The Impact of Leadership in Nursing and Healthcare Chapter 5: Professional Integrity Chapter 6: The Internal Strain of Silos Chapter 7: The Social Milieu (Culture) Chapter 8: The Clout of Allies Chapter 9: Planning Intentional Quality and Safety Chapter 10: Beyond Burnout: Promoting Optimal Health and Well-Being Chapter 11: Burnout and the Nursing or Healthcare Student Chapter 12: Looking Toward the Future
Common Sense Leadership
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Author : Garth Johns
language : en
Publisher:
Release Date : 2013-05-13
Common Sense Leadership written by Garth Johns and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-05-13 with Business & Economics categories.
Leadership is not a role reserved for presidents, prime ministers, and CEOs. All of us have the opportunity to be leaders, inspiring others while encouraging them to improve themselves in so many ways. Parents, managers, coaches, union leaders, church volunteers, and many others can be incredibly uplifting and inspiring. It's really not that complicated. What will you do to be a better leader for your workplace, your family, or your community?
Ebook Principles And Practice Of Marketing
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Author : JOBBER, DAVID
language : en
Publisher: McGraw Hill
Release Date : 2009-12-16
Ebook Principles And Practice Of Marketing written by JOBBER, DAVID and has been published by McGraw Hill this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-12-16 with Business & Economics categories.
EBOOK: Principles and Practice of Marketing
Introducing Language In The Workplace
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Author : Bernadette Vine
language : en
Publisher: Cambridge University Press
Release Date : 2020-06-11
Introducing Language In The Workplace written by Bernadette Vine and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-06-11 with Business & Economics categories.
This introductory textbook summarises key topics from up-to-date workplace discourse research, with over 160 international examples.
Free To Be Happy With Energy Psychology
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Author : Robert Elias Najemy
language : en
Publisher: Robert Najemy
Release Date : 2004-05-15
Free To Be Happy With Energy Psychology written by Robert Elias Najemy and has been published by Robert Najemy this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-05-15 with Self-Help categories.
This latest revolutionary development in psychology and pain management allows people to free themselves from physical pain and such negative emotions as hurt, anger, or fear. Najemy's work gives specific guidelines and abundant examples on how to remove these obstacles to happiness.
Servicepreneurship
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Author : Peterson Herard
language : en
Publisher: Herard Media Group
Release Date : 2023-10-10
Servicepreneurship written by Peterson Herard and has been published by Herard Media Group this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-10-10 with Business & Economics categories.
Servicepreneurship: Launch Your Profitable Service Business with Confidence is not merely a manual - it's a catalyst for transformation, a compass directing you toward boundless potential. Through the riveting journey from the author's banking roots to pioneering a digital marketing agency, this book is a testament to the power of courageous leaps and unwavering determination. It's a mentor by your side, offering actionable advice, real-world case studies, and a roadmap that navigates the realm of service entrepreneurship This book is more than ink on pages; it's the foundation upon which you'll confidently embark on your service-based business journey, harnessing the servicepreneur mindset and redefining your success story. Get ready to revolutionize your approach to business and embrace the limitless possibilities that await
Governance For Health Care Providers
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Author : David B. Nash
language : en
Publisher: CRC Press
Release Date : 2008-12-10
Governance For Health Care Providers written by David B. Nash and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-12-10 with Business & Economics categories.
Medical professionals who serve on the boards of private, nonprofit institutions often do so with much more diligence than knowledge. Very little material exists to cover the range of issues that are so vital at a time when health care institutions face patient overloads, budget shortages, and calls for reform. Written by leading health care adv
Retail Innovations In Business Models
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Author : Rajput, Sneha
language : en
Publisher: IGI Global
Release Date : 2025-04-24
Retail Innovations In Business Models written by Rajput, Sneha and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-04-24 with Business & Economics categories.
Retail innovations in business models are reshaping consumer shopping and brand interactions, driven by advances in technology, shifting consumer expectations, and evolving market dynamics. From the rise of e-commerce to the adoption of artificial intelligence, data analytics, and automation, retailers are exploring new ways to engage customers and deliver personalized experiences. Innovative business models are challenging traditional retail frameworks, enabling businesses to reach a broader audience and create deeper connections with consumers. Digital transformation and sustainability have become key factors for business success, as retailers strive to meet the demands of shoppers while anticipating future trends and staying in the marketplace. Further research may help facilitate improved business practices for retail industries. Retail Innovations in Business Models explores the dynamics of the retail industry's innovations and challenges. Through the integration of practical applications, conceptual and theoretical underpinnings, and real-world case studies, the book provides an in-depth comprehension of the fundamental strategies and principles that propel retail innovation. This book covers topics such as smart technology, consumer science, and social commerce, and is a useful resource for business owners, managers, marketers, academicians, researchers, and scientists.