The Practical Playbook
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The Practical Playbook
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Author : J. Lloyd Michener
language : en
Publisher: Oxford University Press, USA
Release Date : 2016
The Practical Playbook written by J. Lloyd Michener and has been published by Oxford University Press, USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016 with Business & Economics categories.
For the first time, The Practical Playbook offers professionals in primary care and public health a roadmap to integrating their work with the larger goals of population health. Drawing on the experiences of hundreds of public health and primary care professionals from across the US, The Practical Playbook is the new benchmark for primary care and public health practitioners working to improve population health.
The Practical Playbook Ii
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Author : J. Lloyd Michener
language : en
Publisher:
Release Date : 2019
The Practical Playbook Ii written by J. Lloyd Michener and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019 with Medical categories.
The definitive guide to the secret sauce of improving public and population health Nontraditional collaborations have produced some of the most sweeping, health-improving results in recent memory. But whether it's public/private, cross-discipline, or interagency, the formula for identifying these partnerships -- not to mention making them work -- remains very much in progress. The Practical Playbook II is the first resource to elucidate what works (and what doesn't) when it comes to collaborating for change in and around health. It brings together voices of experience and authority to answer this topic's most challenging questions and provide guideposts for applying what they've learned to today's thorniest problems. Readers will find answers to common and advanced questions around multisector partnerships, including: � Identifying sectors and actors that can help to collaborate to improve health � Best practices for initial engagement � Specifics related to collaborations with government, business, faith communities, and other types of partners � The role of data in establishing and running a partnership � Scaling up to maximize impact and remain sustainable � The role of financing � Implications for policy Written in practical terms that will resonate with readers from any background and sector, The Practical Playbook II is the resource that today's helping professions need -- and a roadmap for the next generation of health-improving partnerships.
User Experience Design
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Author : Satyam Kantamneni
language : en
Publisher: John Wiley & Sons
Release Date : 2022-05-03
User Experience Design written by Satyam Kantamneni and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-05-03 with Business & Economics categories.
Igniting business growth through UX In an increasingly digital world, users are rewarding products and services that provide them with a good experience and punishing those that don’t — with their wallets. Organizations realize they need to adapt quickly but don’t know how or where to start. In User Experience Design: A Practical Playbook to Fuel Business Growth, UXReactor co-Founder Satyam Kantamneni distills 25 years of industry experience into a pragmatic approach to help organizations advance in the highly competitive and rapidly changing digital world. You’ll discover: Why putting users at the center of strategy leads to an almost unfair competitive advantage Ways to build an organizational system that delivers a superior user experience that is replicable, consistent, and scalable Common shortfalls that prevent organizations from reaping the value of experience design 27 proven “plays” from the UXReactor playbook to put concepts into practice Game planning examples to execute at different levels of an organization A comprehensive and practical book for everyone involved in the transformation — business leaders, design leaders, product managers, engineers, and designers — User Experience Design: A Practical Playbook to Fuel Business Growth is also an ideal blueprint for current and prospective UX practitioners seeking to improve their skills and further their careers.
Leading Systems Change In Public Health
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Author : Kristina Y. Risley
language : en
Publisher: Springer Publishing Company
Release Date : 2021-12-04
Leading Systems Change In Public Health written by Kristina Y. Risley and has been published by Springer Publishing Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-12-04 with Medical categories.
“The authors bring a passion for social justice, equity, and inclusivity to the dialogue about changing the unjust systems that create disparate population health outcomes.” ©Doody’s Review Service, 2022, Suzan C Ulrich, Dr.PH, MSN, MN, RN, CNM, FACNM (Resurrection University) Leading Systems Change in Public Health: A Field Guide for Practitioners is the first resource written by public health professionals for public health professionals on how to improve public health by utilizing a systems change lens. Edited by leaders from the de Beaumont Foundation and the University of Illinois Chicago School of Public Health with chapters written by a diverse array of public health leaders, the book provides an evidence-based framework with practical strategies, processes, and tools for enacting meaningful change. Complete with engaging stories and tips to illustrate concepts in action, this book is the essential guide for current and future public health leaders working within and across individual, interpersonal, organizational, cross-sector, and community levels. The book addresses subjects such as change leadership, health equity, racial justice, power sharing, and readiness for change. It addresses best practices for enacting change at different levels, including at the personal, interpersonal, organizational, and team or cross-sector level, while describing the factors, the processes, skills, and tools required for leading complex change. It not only covers the process of leading systems change but also the importance of community organizing and coalition building, identifying a shared understanding of the problem, how to leverage the lessons of implementation science, and how to understand the relationship between sustainability and public health. Practical examples and stories highlight challenges and opportunities, systems change in action, and the importance of crisis leadership – including lessons learned from the COVID-19 pandemic. Key Features: Enables practitioners to improve public health by utilizing a systems change approach Applies systems change strategies to help discover solutions for improved community health equity and racial justice Integrates practical public health examples and stories from innovative leaders in the field Includes tools for how to implement internal processes that generate creative and effective system change leadership
The Journey Mapping Playbook
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Author : Jerry Angrave
language : en
Publisher: de Gruyter
Release Date : 2020
The Journey Mapping Playbook written by Jerry Angrave and has been published by de Gruyter this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020 with Business & Economics categories.
34 percent of all companies currently engage in the process, popular companies like Starbucks and Uber depend on customer journey maps to convey the importance of their customer's experience at all levels of transactions to the entire company - cmnty.com If, as a business, we are to benefit commercially from being more customer-centric then it goes without saying that we need to understand our customers better. We need to empathise with how we fit into their lives, not how we want them to fit into our processes. That's what journey mapping is all about; documenting and acting on what it's really like to be a customer. It's a simple and effective tool used by organisations throughout the world and across every sector. Done effectively and strategically, its influence can be significant. It's a tangible, very relevant way to capture what customers are doing, thinking and feeling as they interact with us. And by overlaying what else we know from our operational metrics and existing feedback and then by validating it all with customers, we create compelling reasons to change what can be improved and celebrate what's already great. 34 percent of all companies currently engage in the process, popular companies like Starbucks and Uber depend on customer journey maps to convey the importance of their customer's experience at all levels of transactions to the entire company - cmnty.com If, as a business, we are to benefit commercially from being more customer-centric then it goes without saying that we need to understand our customers better. We need to empathise with how we fit into their lives, not how we want them to fit into our processes. That's what journey mapping is all about; documenting and acting on what it's really like to be a customer. It's a simple and effective tool used by organisations throughout the world and across every sector. Done effectively and strategically, its influence can be significant. It's a tangible, very relevant way to capture what customers are doing, thinking and feeling as they interact with us. And by overlaying what else we know from our operational metrics and existing feedback and then by validating it all with customers, we create compelling reasons to change what can be improved and celebrate what's already great. A journey mapping workshop is just the start. It can be a fantastic catalyst for driving a customer centric culture. It involves people across all functions who can then act as your customer champions wherever they work. It means business decisions are made in full knowledge of the direct and indirect impact on customers. We can prioritise changes to be the ones that will help us demonstrate our brand promise most clearly and deliver on our purpose. And we can measure how well we do what's most important to our customers, not just carry out a mechanical audit of our processes. Journey mapping is a hugely versatile tool that will benefit any organisation of any size and complexity. It can be used to establish the starting point; a common understanding of what today's experience is really like. Beyond that we can use the frameworks to design future-state and innovative experiences, we can map the journeys of other customers personas and employees. So if we get it right and make the right, empathetic changes, customers will buy from us again, they'll be prepared to pay more, buy more and they'll tell everyone to do the same. We can communicate with them in their language and in a way that's more relevant and timely. And those involved will learn more about their own business; they will establish informal and formal cross functional working relationships. It stimulates excitement and stories within the business where everyone wants to get involved and support the drive for greater customer centricity. What then follows is simple: better experiences mean be
The Practical Playbook Ii
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Author : J. Lloyd Michener
language : en
Publisher: Oxford University Press
Release Date : 2019-04-23
The Practical Playbook Ii written by J. Lloyd Michener and has been published by Oxford University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-23 with Medical categories.
The definitive guide to the secret sauce of improving public and population health Nontraditional collaborations have produced some of the most sweeping, health-improving results in recent memory. But whether it's public/private, cross-discipline, or interagency, the formula for identifying these partnerships -- not to mention making them work -- remains very much in progress. The Practical Playbook II is the first resource to elucidate what works (and what doesn't) when it comes to collaborating for change in and around health. It brings together voices of experience and authority to answer this topic's most challenging questions and provide guideposts for applying what they've learned to today's thorniest problems. Readers will find answers to common and advanced questions around multisector partnerships, including: · Identifying sectors and actors that can help to collaborate to improve health · Best practices for initial engagement · Specifics related to collaborations with government, business, faith communities, and other types of partners · The role of data in establishing and running a partnership · Scaling up to maximize impact and remain sustainable · The role of financing · Implications for policy Written in practical terms that will resonate with readers from any background and sector, The Practical Playbook II is the resource that today's helping professions need -- and a roadmap for the next generation of health-improving partnerships.
Build It
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Author : Glenn Elliott
language : en
Publisher: John Wiley & Sons
Release Date : 2018-02-01
Build It written by Glenn Elliott and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-02-01 with Business & Economics categories.
The current way of treating people at work has failed. Globally, only 30% of employees are engaged in their jobs, and in this fast-paced world that's just not enough. The world's best companies understand this, and have been quietly treating people differently for nearly two decades. Now you can learn their secrets and discover The Engagement BridgeTM model, proven to build bottom line value for companies through sustainable employee engagement. Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their peers. Their staff innovate more, deliver better customer service and, hands-down, beat the competition. These companies outperform and disrupt their markets. They break the rules of traditional HR, they rebel against the status quo. Build it has found these rebels and the rulebreakers. From small startups to global powerhouses, this book shows that courage, commitment, and a people-centric mindset, rather than money and resources, are what you need to turn an average business into a category leader. The book follows the clear and proven Engagement BridgeTM model, developed from working with thousands of leading companies worldwide on their own employee engagement journeys. The practical model highlights the areas that leaders need to examine in order to build a highly engaged company culture and provides a framework for success. Build it is packed with tips, tools and real-life examples from employers including NASDAQ, Unilever, IBM, KPMG, 3M, and McDonald's to help you start doing this not tomorrow, but today. Readers will learn: How employee engagement helps companies perform The key factors that drive engagement, and how they work together What the world's most rebellious companies have done to break the rules of traditional HR and improve engagement How to implement The Engagement BridgeTM model to boost productivity, innovation, and better decision-making Unique in this category, Build it is written from two sharply different perspectives. Glenn Elliott is a multi-award winning Entrepreneur of the Year, CEO and growth investor. He talks candidly about the mistakes and missteps he has made whilst building Reward Gateway into a $300m category leader in employee engagement technology. Debra Corey brings 30 years experience in senior level HR roles at global companies such as Gap, Quintiles, Honeywell and Merlin Entertainments. She shares the practical tools and case studies that can kickstart your employee engagement plan, bringing her own pragmatic and engaging style to each situation.
The Hacker Playbook
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Author : Peter Kim
language : en
Publisher: Createspace Independent Pub
Release Date : 2014
The Hacker Playbook written by Peter Kim and has been published by Createspace Independent Pub this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014 with Computers categories.
Just as a professional athlete doesn't show up without a solid game plan, ethical hackers, IT professionals, and security researchers should not be unprepared, either. The Hacker Playbook provides them their own game plans. Written by a longtime security professional and CEO of Secure Planet, LLC, this step-by-step guide to the “game” of penetration hacking features hands-on examples and helpful advice from the top of the field. Through a series of football-style “plays,” this straightforward guide gets to the root of many of the roadblocks people may face while penetration testing—including attacking different types of networks, pivoting through security controls, and evading antivirus software. From “Pregame” research to “The Drive” and “The Lateral Pass,” the practical plays listed can be read in order or referenced as needed. Either way, the valuable advice within will put you in the mindset of a penetration tester of a Fortune 500 company, regardless of your career or level of experience. Whether you're downing energy drinks while desperately looking for an exploit, or preparing for an exciting new job in IT security, this guide is an essential part of any ethical hacker's library—so there's no reason not to get in the game.
The Practical Playbook Ii
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Author : J. Lloyd Michener
language : en
Publisher:
Release Date : 2019
The Practical Playbook Ii written by J. Lloyd Michener and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019 with POLITICAL SCIENCE categories.
The Customer Experience Playbook
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Author : Jonathan Daniels
language : en
Publisher:
Release Date : 2020-07-06
The Customer Experience Playbook written by Jonathan Daniels and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-07-06 with categories.
Practical book with lots of insights on how to lead customer experience transformations, and how to build a customer experience team.