The Problem Client
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The Problem Client
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Author : KP Maxwell
language : en
Publisher: Bronze Owl Press
Release Date : 2019-11-05
The Problem Client written by KP Maxwell and has been published by Bronze Owl Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-11-05 with Fiction categories.
An irresistible client. A carnal arrangement. What if he doesn’t want it to end? Damien Lambert has been working at trendy Café Seuil in Portland, Oregon, for over a year to pay off some old debt. By day, he helps manage the café’s daily operations along with his handsome coworkers. By night, well… let’s just say that there’s more than coffee on the menu. On the floor above the café, mysterious, magic doors open to hosting rooms where the café’s employees take clients and satisfy their darkest desires. When Damien has finally paid off all of the debt from his past, he’s looking for a fresh start. But there’s one client left that he just can’t seem to say no to.… The Problem Client is the first book in a steamy urban paranormal romance series following the men of Café Seuil and their male clientele. If you’re looking for M/M shifter romance with a little bit of magic and a lot of spice, then pick up The Problem Client today!
Toxic Client
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Author : Garrett Sutton
language : en
Publisher: Success DNA
Release Date : 2016-05
Toxic Client written by Garrett Sutton and has been published by Success DNA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-05 with Business & Economics categories.
"To succeed in business you must learn how to recognize and avoid the Toxic Client. With useful stories everyone can relate to, Toxic Client will show you how to handle the problem customers" -- From Amazon.com.
Counselling Difficult Clients
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Author : Dr Kingsley Norton
language : en
Publisher: SAGE
Release Date : 1997-12-12
Counselling Difficult Clients written by Dr Kingsley Norton and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997-12-12 with Psychology categories.
[In this book] "difficult clients" is meant as "difficulties with clients..". I like to be challenged in my thinking and there was much about this book that I found thought-provoking and challenging, and which made me re-examine my basic philosophy and approach to counselling... For the newly trained counsellor this book offers organizational, practical and theoretical advice... it gives a good academic overview of understanding how client-counsellor interactions can become difficult, together with some preventative techniques and case-work examples' -"Counselling, The Journal of The British Association for Counselling " Counsellors and other mental health professionals will inevitably encounter clients who are difficult to work with because they do not comply with the basic requirements of forming a trusting relationship and accepting help or advice. Such clients can place an enormous strain on those who try to help them. This book sets out practical guidelines, backed up by examples and a sound theoretical base, for the management of these difficult, disturbed or disturbing clients. The authors concentrate on the everyday difficulties of the transaction between practitioner and client in their respective social contexts, rather than locating the problems solely within the client, and indicate ways in which these difficulties can be successfully overcome.
Assessment Of Client Core Issues
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Author : Richard W. Halstead
language : en
Publisher: John Wiley & Sons
Release Date : 2015-05-13
Assessment Of Client Core Issues written by Richard W. Halstead and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-05-13 with Psychology categories.
This monograph instructs counselors on how to better recognize, understand, and treat clients’ underlying problems. The model presented helps uncover the origin of these core concerns, provides a means to address them, and challenges counselors to move beyond the DSM to better serve their clients. This framework will also assist counselors in providing more targeted treatment plans. *Requests for digital versions from the ACA can be found on wiley.com. *To request print copies, please visit the ACA website.
It Starts With Clients
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Author : Andrew Sobel
language : en
Publisher: John Wiley & Sons
Release Date : 2020-03-31
It Starts With Clients written by Andrew Sobel and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-03-31 with Business & Economics categories.
World-renowned client relationship authority shows you how to dramatically grow your business by mastering fourteen critical client development challenges Andrew Sobel, author of the international bestsellers Clients for Life and Power Questions, offers a proven,100-day plan for conquering 14 tough client development challenges and growing your client base in any market conditions. He’s encapsulated 25 years of unique research, including personal interviews with over 8000 top executives and successful rainmakers, into a practical roadmap for winning more new clients and growing your existing relationships. You’ll learn specific strategies to move confidently and predictably from a first meeting to a signed contract, and discover the agenda-setting techniques that create a steady stream of sole-source business. You’ll master the art of reframing client requests, leading to broader, higher-impact engagements. You’ll dramatically sharpen your ability to ask the powerful questions that can transform your client relationships. And, you’ll learn to develop advisory relationships with influential C-suite executives. Andrew illustrates each weekly challenge with real-life examples drawn from thousands of executive meetings. He shares success strategies from having grown and led three highly successful professional service businesses. Andrew has taught these strategies to over 50,000 professionals around the world, and they’re now available to you in this highly readable, portable masterclass. Whether you are early in your career and need a comprehensive guide to grow your client base from the ground up or are a seasoned practitioner who wants to accelerate your business growth, It Starts With Clients will take you to the next level.
Client Issues In Counselling And Psychotherapy
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Author : Janet Tolan
language : en
Publisher: SAGE
Release Date : 2011-11-10
Client Issues In Counselling And Psychotherapy written by Janet Tolan and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-11-10 with Psychology categories.
This is the first book to focus on commonly occurring client issues and explore how to work with them from a person-centred perspective. Extensive case studies translate person-centred theory into effective practice, enabling therapists to work successfully with clients presenting a variety of different problems including: - Post Traumatic Stress - Depression - Panic and Anxiety - Drug and Alcohol Issues - Eating difficulties - Self harm - Childhood Sexual Abuse Each chapter covers the origin and meaning of the difficulty, the person-centred therapeutic approach and process, and the outcomes. Drawing from a combined 50 years of experience in the field, Paul Wilkins and Janet Tolan bring together leading person-centred therapists to address how and why each problem can be eased by means of working with the person. This book should be on the desk of every counselling and psychotherapy trainee, and is recommended reading for other practitioners of health and social care working with these client groups.
8 Steps To Restoring Client Trust
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Author : Maria McManus
language : en
Publisher:
Release Date : 2012-03-01
8 Steps To Restoring Client Trust written by Maria McManus and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-03-01 with categories.
If you have clients, at some point you're going to have an unhappy one. Everyone does. Successful professionals are not the ones who never have client problems, but the ones who handle those problems well. This book offers simple, effective guidelines for managing client and stakeholder conflict. These eight easy steps will help you resolve the emotional disruption, fix the problem, and strengthen your client's confidence in you and your service. When clients complain, most of professionals want to rush right into addressing the issue that the client complained about. But in most cases, that's the worst thing you can do. You need fix both the problem and the relationship. Too often, the problem gets fixed, but the relationship and the client's trust remains damaged. Trust is a delicate thing, and once violated, very difficult to restore. This book provides a no-nonsense, systematic approach to neutralizing the client's negative emotions, reframing the client's understanding of the situation, and, finally proposing a solution. This easy-to-follow sequence is especially useful when tempers are flaring and stakes are high. It can make the difference between losing a client or building a deeper relationship based on trust. While this 8-step approach was designed to help geeks, engineers and analysts navigate the choppy waters of human emotion, it is a clear, cogent approach to restoring trust that has proven useful to anyone in a tricky situation.
Rebt With Diverse Client Problems And Populations
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Author : Windy Dryden
language : en
Publisher: Springer
Release Date : 2019-02-26
Rebt With Diverse Client Problems And Populations written by Windy Dryden and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-02-26 with Psychology categories.
This practice-focused resource demonstrates effective uses of Rational Emotive Behavior Therapy methods and techniques in treating clients across various conditions, settings, and subgroups. Client problems featured include both those often associated with REBT (e.g., anxiety, depression, anger) and others noted for complex presentations, difficulties with engagement, and impasses (e.g., addictions, suicidality, psychosis). Challenging treatment populations are covered as well, including women, couples, families, elder and pediatric clients, clients with disabilities, and sexual minorities. These stimulating cases show how well the diversity of clients and their concerns is matched by the flexibility of techniques and applications within REBT. In each chapter, expert therapists: · Identify concepts in REBT especially suited to approaching the problem or population. · Outline best REBT practices in assessment and treatment of the client(s). · Survey evidence-based non-REBT approaches most useful in complementing REBT. · Provide a brief case example representing appropriate REBT in action. · Assess their use of REBT in treating the problem or members of the population. A bedrock text for REBT scholar-practitioners, REBT with Diverse Populations and Problems is a testimony to the continuing usefulness of the therapy and its adaptability as client populations emerge and as the contexts of client problems evolve in response to a demanding world.
Changing The Rules
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Author : Barry L. Duncan
language : en
Publisher: Guilford Press
Release Date : 1992-06-12
Changing The Rules written by Barry L. Duncan and has been published by Guilford Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992-06-12 with Psychology categories.
All therapists at some time or other are confronted with cases that do not fit the assumptions of their chosen theoretical model--clients who should get better do not, while others improve for reasons the model does not explain. One lesson that can (and should) be drawn from such cases is that the client's perception of the therapist's behavior and of the intervention process is a powerful factor in therapeutic success or failure. These relationship factors account for a significant proportion of change in psychotherapy, yet little has been written about how to utilize them. Filling a gap in the literature, this book presents a pragmatic application of these simple but difficult experiential lessons to the practice of individual, couple, and family therapy. When should a therapist shift gears? And how is it done? CHANGING THE RULES presents a flexible methodology for practice that encourages clinicians to utilize their clients' interpretations in constructing more effective interventions. Providing a developmental and empirical context for the approach, the book covers the initial interview and the selection, design, and delivery of interventions, as well as issues such as ethics and gender bias. Several case examples and two full-length studies demonstrate each stage of the therapeutic process, fully illustrating the approach and enabling the creative therapist to replicate it in practice. Proposing a coherent framework for practice that empowers relationship effects, enhances therapist flexibility, and expands the repertoire of intervention strategies for working with individuals, couples, and families, this volume is an invaluable resource for clinicians, academicians, and students regardless of theoretical orientation.
It S The Customer Stupid
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Author : Michael A Aun
language : en
Publisher: John Wiley & Sons
Release Date : 2011-01-13
It S The Customer Stupid written by Michael A Aun and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-01-13 with Business & Economics categories.
Ruthlessly focus on what's convenient for customers, not what's convenient for you Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed and remedied. Speaker and salesperson Michael Aun shares these secrets and many more in It's the Customer, Stupid!, a guide to growing any business by gaining new customers, and, more importantly, by keeping the ones you have happy and coming back for more. This fun-to-read book explains common myths about sales and customer satisfaction, starting with the fact that most businesses think they're customer-centric, but they just aren't. Get proven steps to REALLY put your customer at the center of what you do Distinguish your business from the competition by understanding the principle that good sales ARE good service Author received the Toastmasters "World Championship of Public Speaking" award and is also a full-time businessman practicing what he preaches daily It's the Customer, Stupid! reveals key actions that will shake up your business approach. Your customers will love you for them, and you'll love the effect on sales!