It S The Customer Stupid
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It S The Customer Stupid
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Author : Michael A Aun
language : en
Publisher: John Wiley & Sons
Release Date : 2011-01-13
It S The Customer Stupid written by Michael A Aun and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-01-13 with Business & Economics categories.
Ruthlessly focus on what's convenient for customers, not what's convenient for you Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed and remedied. Speaker and salesperson Michael Aun shares these secrets and many more in It's the Customer, Stupid!, a guide to growing any business by gaining new customers, and, more importantly, by keeping the ones you have happy and coming back for more. This fun-to-read book explains common myths about sales and customer satisfaction, starting with the fact that most businesses think they're customer-centric, but they just aren't. Get proven steps to REALLY put your customer at the center of what you do Distinguish your business from the competition by understanding the principle that good sales ARE good service Author received the Toastmasters "World Championship of Public Speaking" award and is also a full-time businessman practicing what he preaches daily It's the Customer, Stupid! reveals key actions that will shake up your business approach. Your customers will love you for them, and you'll love the effect on sales!
It S The Economy Stupid
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Author : Vicky Pryce
language : en
Publisher: Biteback Publishing
Release Date : 2015-02-12
It S The Economy Stupid written by Vicky Pryce and has been published by Biteback Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-02-12 with Political Science categories.
Pollsters are constantly worrying about our perceptions of politicians. What do their other halves look like? Who looks best when eating a bacon sandwich? Should they even be eating bacon sandwiches in the first place? For the voter, though, it all comes down to one thing: the economy. While good economic news can send popularity sky-rocketing, bad performance can blight a party's election chances for years. But, with policies often working with time lags, it's rarely clear who is responsible for what - especially when their stances on the biggest issues of the day - immigration, the EU, the NHS - are clouded in rhetoric rather than grounded in hard economic fact. It's the Economy, Stupid sets out to change al l that. This incisive, accessible guide explodes some of the most entrenched myths of British political debate. Does immigration help or harm our economy? Are austerity measures the best way to tackle a financial meltdown? Is the NHS in crisis? With answers to all these questions and more, this is essential reading for anyone who wants to know how their vote will affect their financial future.
It S The Middle Class Stupid
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Author : James Carville
language : en
Publisher: Penguin
Release Date : 2012-07-10
It S The Middle Class Stupid written by James Carville and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-07-10 with Political Science categories.
It’s the Middle Class, Stupid! confirms what we have all suspected: Washington and Wall Street have really screwed things up for the average American. Work has been devalued. Education costs are out of sight. Effort and ambition have never been so scantily rewarded. Political guru James Carville and pollster extraordinaire Stan Greenberg argue that our political parties must admit their failures and the electorate must reclaim its voice, because taking on the wealthy and the privileged is not class warfare—it is a matter of survival. Told in the alternating voices of these two top political strategists, It’s the Middle Class, Stupid! provides eye-opening and provocative arguments on where our government—including the White House—has gone wrong, and what voters can do about it. Controversial and outspoken, authoritative and shrewd, It’s the Middle Class, Stupid! is destined to make waves during the 2012 presidential campaign, and will set the agenda for legislative battles and political dust-ups during the next administration.
It S The Economy Stupid
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Author : Christos A Djonis
language : en
Publisher: Page Publishing Inc
Release Date : 2018-05-17
It S The Economy Stupid written by Christos A Djonis and has been published by Page Publishing Inc this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-05-17 with Political Science categories.
Since the end of World War II, most people around the world regarded the United States as the land of opportunity. The baby boomers and Generation X knew it best as "the land of milk and honey." It was a place where people could easily raise a family and with hard work could achieve anything they set their mind to. The American Dream, a dream of a land where life is better, richer and fuller for everyone, was alive. Much has changed, though, in the past four decades. Most Americans today do not realize that since the early 1990s, when the world markets began to merge and globalization took place, America went through a significant transformation. Today, the America of yesterday, a place where children grew up to ultimately earn more than their parents, is no longer reality but, in most cases, just wishful thinking. In today's globalized world, working in America no longer feels any different than earning a living in Europe or Japan. Indeed, income levels and employment opportunities now appear to be similar. Are they, though? Do Americans still have the edge or has the American Dream finally slipped away? Is it possible to conceive that American workers could be disadvantaged when compared to those living and working in other countries? While most people live their everyday lives never knowing, one thing is clear. Recently, political catchphrases such as "Make America Great Again," deeply resonated with frustrated Americans on both sides of the political divide, more so than election pollsters and the media anticipated during the 2016 presidential election. Undoubtedly, anxiety about the future is in the air, but what causes it? Can the past be restored? One thing is certain. Americans cannot afford to remain complacent with the status quo. Visit the author's webpage HERE.
It S The Follow Up Stupid
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Author : Tiz Gambacorta
language : en
Publisher: Lulu.com
Release Date : 2016-01-13
It S The Follow Up Stupid written by Tiz Gambacorta and has been published by Lulu.com this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-01-13 with Business & Economics categories.
Businesses can connect with, educate and sell easily and automatically at a much lower cost when using the Covert Selling Formula outlined by Tiz Gambacorta in this book. Imagine if your entire sales and marketing process could be automated online: - Your leads become clients... - Your clients become repeat clients... - Your repeat clients become fervent fans who in turn bring more leads to your door... ...all 100%% hands-free. Tiz Gambacorta guides you through the theory and practicalities of building fully automated sales and marketing processes, giving you everything you need to know to start generating sales and building a community of loyal customers the moment you turn the last page.
It S The Thermostat Stupid
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Author : Joel Gilbert, P.E.
language : en
Publisher: LULU
Release Date : 2013-11
It S The Thermostat Stupid written by Joel Gilbert, P.E. and has been published by LULU this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-11 with Computers categories.
Monitoring the temperature of the thermostat on a heating and cooling system can help put residential and small business customers in charge of their energy consumption. Author Joel Gilbert, an expert on energy efficiency and productivity, provides a new paradigm that allows electric and utility professionals to boost customer engagement. His advice allows you to help clients modify their usage, save money, and see immediate results. While the meter plays an important role, it's merely the scorecard in the energy game; everyone knows that the real action is on the playing field. You can build a better relationship with customers by encouraging them to watch the thermostat rather than the meter. Helping homeowners learn how thermostats operate is a simple concept that can revolutionize the way customers think about heating, cooling and even water heating. Transform the way consumers view and manage these costs with It's the Thermostat, Stupid.
It S The Government Stupid
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Author : Keith Dowding
language : en
Publisher: Bristol University Press
Release Date : 2020-09-02
It S The Government Stupid written by Keith Dowding and has been published by Bristol University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-09-02 with Political Science categories.
Governments have developed a convenient habit of blaming social problems on their citizens, placing too much emphasis on personal responsibility and pursuing policies to ‘nudge’ their citizens to better behaviour. Keith Dowding shows that, in fact, responsibility for many of our biggest social crises – including homelessness, gun crime, obesity, drug addiction and problem gambling – should be laid at the feet of politicians. He calls for us to stop scapegoating fellow citizens and to demand more from our governments, who have the real power and responsibility to alleviate social problems and bring about lasting change.
The Customer Is Not Always Right
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Author : A.J. Adams
language : en
Publisher: Andrews McMeel Publishing
Release Date : 2009-12-22
The Customer Is Not Always Right written by A.J. Adams and has been published by Andrews McMeel Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-12-22 with Humor categories.
Service workers share their funniest and most cringeworthy stories of difficult, demanding, and just plain mind-boggling encounters with the public . . . “Ma’am, the rules clearly state that you cannot have any liquids over 3.4 ounces in your carry-on. If you’d like to, you could—” “But that’s not a liquid!” “Excuse me, ma’am?” “It’s not a liquid! It’s water!” Retailers, restaurants, and tech support providers believe service is king, but in The Customer Is Not Always Right, A.J. Adams proves that customers will do anything they can to put that motto to the test. Enjoy tales from the creator of the popular website Not Always Right, including half that are previously unpublished, showcasing customer-relations horror stories everyone can relate to. No matter what side of the counter you’re on, there are hilarious accounts about everything that can go wrong between the customer and retail or service provider. Whether it's a confrontation in the drive-through over not enough fries or arguing over a one-cent price difference on milk, this book proves the principle of “the customer is always right” can be dead wrong.
The Paytech Book
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Author : Susanne Chishti
language : en
Publisher: John Wiley & Sons
Release Date : 2020-02-18
The Paytech Book written by Susanne Chishti and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-02-18 with Business & Economics categories.
The only globally-crowdsourced book on the future of payments (“PayTech”), offering comprehensive understanding of a rapidly evolving industry at the centre of global commerce The movement of money between individuals, organisations and governments is crucial to the world economy. The payments industry has undergone immense transformation – new regulations, technologies and consumer demands have prompted significant changes to the tools, products and use cases in payments, as well as presented lucrative opportunities for entrepreneurs and FinTech professionals. As payment technologies become faster and more efficient, companies and investors are increasingly favouring PayTech innovation due to better customer experience, increased revenues and manageable risks. The PAYTECH Book brings together a diverse collection of industry experts to provide entrepreneurs, financial services professionals and investors with the answers they need to capitalise on the highly profitable PayTech market. Written by leaders in the global FinTech and payment sectors, this informative volume explains key industry developments and presents valuable first-hand insights from prominent industry practitioners. Contributors include advisors and consultants to the payments and financial services industry, entrepreneurs and business owners utilising cutting-edge PayTech capabilities, academic researchers exploring the social-political-economic impact of PayTech and many others. Detailed chapters cover essential topics such as cybersecurity, regulation and compliance, wholesale payments and how payment systems currently work and how PayTech can improve them. This book: Defines PayTech and identifies its key players Discusses how PayTech can transform developed markets and accelerate growth in emerging economies Describes how PayTech fits into the larger FinTech ecosystem Explores the future of PayTech and its potential as an agent of social change and financial inclusion Provides diverse perspectives on investment in PayTech and what consolidation and expansion will look like The PAYTECH Book: The Payment Technology Handbook for Investors, Entrepreneurs and FinTech Visionaries is an indispensable source of information for FinTech investors and entrepreneurs, managers from payments companies and financial services firms and executives responsible for payments in government, corporations, public sector organisations, retailers and users of payments.
Don T Buy This Book If You Are Stupid Because It S Probably About You
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Author : Edward J. Rydzy
language : en
Publisher: iUniverse
Release Date : 2017-01-13
Don T Buy This Book If You Are Stupid Because It S Probably About You written by Edward J. Rydzy and has been published by iUniverse this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-01-13 with Fiction categories.
I know you think I am just joking about the title of the book, but I am not. People do the oddest things, and I just feel that it is about time that you humans get pulled up on some of these things. If your ego is fragile, dont read this book. Have someone read it to you.