The Public Productivity And Performance Handbook
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The Public Productivity And Performance Handbook
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Author : Marc Holzer
language : en
Publisher: Routledge
Release Date : 2021-07-25
The Public Productivity And Performance Handbook written by Marc Holzer and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-07-25 with Political Science categories.
A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from leading scholars, consultants, and practitioners to explore all of the core elements of improvement. Completely revised and focused on best practice, the handbook comprehensively explores managing for high performance, measurement and analysis, costs and finances, human resources, and cutting-edge organizational tools. Its coverage of new and systematic management approaches and well-defined measurement systems provides guidance for organizations of all sizes to improve productivity and performance. The contributors discuss such topics as accountability, organizational effectiveness after budget cuts, the complementary roles of human capital and “big data,” and how to teach performance management in the classroom and in public organizations. The handbook is accompanied by an online companion volume providing examples of performance measurement and improvement manuals across a wide variety of public organizations. The Public Performance and Productivity Handbook, Third Edition, is required reading for all public administration practitioners, as well as for students and scholars interested in the state of the public performance and productivity field.
Public Productivity Handbook
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Author : Marc Holzer
language : en
Publisher: CRC Press
Release Date : 2019-02-13
Public Productivity Handbook written by Marc Holzer and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-02-13 with Political Science categories.
Anyone hoping to improve teamwork, performance, and budgeting, training, and evaluation programs in their organization should look no further. Completely revised, Public Productivity Handbook, Second Edition defines the role of leadership, dimensions of employee commitment, and multiple employee-organization based relationships for effective internal and external connections. It's coverage of new and systematic management approaches and well-defined measurement systems provides guidance on correct utilization of human resources that ensure improvements in productivity and performance. The authors discuss such topics as citizen-driven government and performance, public sector values and productivity, privatization, and productivity barriers in the public sector.
Public Productivity Handbook
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Author : Marc Holzer
language : en
Publisher: CRC Press
Release Date : 2004-02
Public Productivity Handbook written by Marc Holzer and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-02 with Business & Economics categories.
Presented by Holzer (public administration, Rutgers U., US) and Lee (public administration, Catholic U. of Korea), 38 papers address ''public administration professionals who are seeking insights into improving productivity and performance in the context of efficiency, effectiveness, quality, and out.
Performance And Productivity In Public And Nonprofit Organizations
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Author : Evan M. Berman
language : en
Publisher: Routledge
Release Date : 2015-06-11
Performance And Productivity In Public And Nonprofit Organizations written by Evan M. Berman and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-06-11 with Business & Economics categories.
The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.
Service Productivity Management
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Author : H. David Sherman
language : en
Publisher: Springer Science & Business Media
Release Date : 2006-09-10
Service Productivity Management written by H. David Sherman and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-09-10 with Business & Economics categories.
Service Productivity Management is an in-depth guide to using the most powerful available benchmarking technique to improve service organization performance - Data Envelopment Analysis (DEA). (1) It outlines the use of DEA as a benchmarking technique. (2) It identifies high costs service units. (3) It isolates specific changes to each service unit to elevate their performance to the best practice services level providing high quality service at low cost. (4) And most important, it guides the improvement process. The discussion and methods are all supported by case-study applications to organizations that have sought and have successfully improved its performance. The techniques discussed in the book are accessible to any and all managers with access to Microsoft® Excel spreadsheet software (Excel).
Public Productivity Handbook
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Author : Marc Holzer
language : en
Publisher: CRC Press
Release Date : 2019-02-13
Public Productivity Handbook written by Marc Holzer and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-02-13 with Political Science categories.
Anyone hoping to improve teamwork, performance, and budgeting, training, and evaluation programs in their organization should look no further. Completely revised, Public Productivity Handbook, Second Edition defines the role of leadership, dimensions of employee commitment, and multiple employee-organization based relationships for effective internal and external connections. It's coverage of new and systematic management approaches and well-defined measurement systems provides guidance on correct utilization of human resources that ensure improvements in productivity and performance. The authors discuss such topics as citizen-driven government and performance, public sector values and productivity, privatization, and productivity barriers in the public sector.
Performance And Innovation In The Public Sector
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Author : Evan M. Berman
language : en
Publisher: Taylor & Francis
Release Date : 2022-12-22
Performance And Innovation In The Public Sector written by Evan M. Berman and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-12-22 with Political Science categories.
Managing for results is increasingly important for the success of public organizations. Performance and Innovation in the Public Sector is a comprehensive textbook that examines a broad range of performance strategies. Today’s public managers require a broad toolkit and a deep, current understanding of the following: performance management, digital government, collaboration, strategic planning, innovation, lean government, and managing people for performance. This book provides a thorough overview of broad paradigms and their emergence, practical strategies along with examples and up-to-date applications, and an appreciation for the diverse contexts of public organizations resulting in varied and tailored improvements. Each chapter assists students in applying each tool at work. Performance and Innovation in the Public Sector provides a balance of scholarship and practice, offers flexibility for instructors, and is written in an accessible style that students and professionals appreciate. This revised, much-anticipated third edition includes an increased emphasis on improving governance and innovation, as well as up-to-date examples that demonstrate best practices for performance in diverse public sector settings. Winner of the American Society for Public Administration Outstanding Book Award 2024.
Technology And Public Management
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Author : Alan R. Shark
language : en
Publisher: Taylor & Francis
Release Date : 2022-12-30
Technology And Public Management written by Alan R. Shark and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-12-30 with Political Science categories.
Students of public administration, public policy, and nonprofit management require a strong foundation in how government and NGOs are connected with information technology. Whether simplifying internal operations, delivering public-facing services, governing public utilities, or conducting elections, public administrators must understand these technological tools and systems to ensure they remain effective, efficient, and equitable. This innovative textbook is designed for students of public affairs at every level who need to know and understand how technology can be applied in today’s public management workplace. The book explores the latest trends in technology, providing real-life examples about the need for policies and procedures to safeguard technology infrastructure while providing greater openness, participation, and transparency. In Technology and Public Management, Second Edition, author Alan Shark informs, engages, and directs students to consider best practices, with new material on emerging technology, data management and analytics, artificial intelligence, and cybersecurity. This thoroughly updated second edition explores: A broad range of technologies on which government, nonprofit partners, and citizens depend upon to deliver important infrastructure, including security, education, public health and personal healthcare, transit and transportation, culture and commerce. Growing mistrust in government, and the role technology can play in ameliorating it. Emerging and adapted technologies to help government achieve ambitious goals, including drawing carbon out of the atmosphere, empowering students everywhere to learn effectively at home or at school, improving healthcare, providing affordable housing, enabling agriculture to keep pace with population growth, and improving scores of other public services. The critical insights and management skills needed to argue for investments in information technology as necessary priorities for our public organizations to improve public services and resources. This reader-friendly and jargon-free textbook is required for students enrolled in public administration and nonprofit management programs, as well as for practicing public administrators looking for a better understanding of how technology may be successfully and responsibly used in public organizations. It is equally valuable as a text for MBA studies, social work, education, public health, and other degree programs that produce graduates who will work with and within those organizations that deliver public services.
Managing Service Productivity
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Author : Ali Emrouznejad
language : en
Publisher: Springer
Release Date : 2014-07-31
Managing Service Productivity written by Ali Emrouznejad and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-07-31 with Business & Economics categories.
This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries to improve their performance by providing a ranking of best-practice efficient service units and by identifying sources of inefficiency for each service unit. It explains how they can be used to determine potential improvement targets for each of the inefficient service units, to identify peers for each service organization and to provide a basis for continuous performance improvement. Presenting applications in a variety of industries, this book will be useful for the service management to improve service productivity, profitability, sustainability and quality and effectiveness of service deliveries. A free trial version of the World’s leading Data Envelopment Analysis Software (PIM-DEA) is available for readers of this book.
Productivity Based Management
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Author : Ephraim F. Sudit
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-12-06
Productivity Based Management written by Ephraim F. Sudit and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-06 with Business & Economics categories.
Realization of productivity gains is a necessary condition for long-term consistent improvement in economic well being. We have to work smarter and produce more efficiently to attain an ever higher quantity and quality of goods and services without sacrificing leisure. This is true for the economy at large as well as for individual firms. In a competitive environment, businesses must continuously improve the productivity of their operations in order to sustain and augment profitability and growth. This basic requirement may be temporarily obscured by unexpected external developments or financial manipulations, but it is nevertheless essential to the long-term health of any economic enterprise. Increasing awareness of the importance of productivity has recently motivated renewed interest in the development and refinement of productivity-based management techniques. The purpose of this book is to review and evaluate some of the new contributions in this area. The analysis of productivity-based management in this book encompasses planning, decision making and control methods which explicitly incorporate techniques designed to measure, monitor, induce and improve underlying productivity performance in production, financial planning, marketing and international operations. These productivity-based methods can easily accommodate built-in efficiency incentives designed to motivate people vii viii PRODUCTIVITY BASED MANAGEMENT working in decentralized organizations toward goal congruent behavior. It is argued throughout the book that productivity-based management, at its best, is likely to improve significantly the efficiency and effectiveness of economic enterprises.