The Putting Patients First Field Guide


The Putting Patients First Field Guide
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The Putting Patients First Field Guide


The Putting Patients First Field Guide
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Author : Planetree Foundation
language : en
Publisher: John Wiley & Sons
Release Date : 2013-09-20

The Putting Patients First Field Guide written by Planetree Foundation and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-09-20 with Medical categories.


"This book answers 'why not' and 'how to' for health care accreditation bodies, quality experts, and frontline professionals, moving the reader from timely information, to inspiration, and through patient-centered action with practical tools and potent case studies." —Paul vanOstenberg, DDS, MS, vice president, Accreditation and Standards, Joint Commission International "This superb guide from Planetree illustrates that providing high-quality, high-value, patient-centered health care is not a theoretical ideal. The case studies make clear that these goals are attainable; they are being achieved by leading health care organizations worldwide, and there is a clear road map for getting there—right here in this book." —Susan Dentzer, senior policy adviser to the Robert Wood Johnson Foundation "At IHI, we follow the principle, 'all teach, all learn'—the idea that everyone, everywhere has something to teach, and something to learn. This remarkable and indispensable guide is as pure an example of this principle as I've come across." —Maureen Bisognano, president and chief executive officer, Institute for Healthcare Improvement "The International Society for Quality in Health Care's mission is to inspire, promote, and support continuous improvement in the quality and safety of health care worldwide. It is in this spirit that we welcome this new book on patient-centered care. As in their previous work, the authors demonstrate just how critical it is to develop an organizational culture that puts patients first." —Peter Carter, chief executive officer, International Society for Quality in Health Care



Putting Patients First


Putting Patients First
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Author : Susan B. Frampton
language : en
Publisher: John Wiley & Sons
Release Date : 2009-01-16

Putting Patients First written by Susan B. Frampton and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-01-16 with Medical categories.


The second edition of Putting Patients First showcases what Planetree facilities and the Planetree organization have learned about the commitments, conditions, practices, and policies that are needed to do more than give lip service to being--patient-centered.--It should be read by every student, nurse, physician, administrator, trustee, policy maker, and lay person who is committed to creating healing environments, holding facilities accountable for their rhetoric, and truly reforming health care.



Person Focused Health Care Management


Person Focused Health Care Management
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Author : Donald L. Zimmerman, PhD
language : en
Publisher: Springer Publishing Company
Release Date : 2016-12-15

Person Focused Health Care Management written by Donald L. Zimmerman, PhD and has been published by Springer Publishing Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-12-15 with Medical categories.


Moves beyond traditional definitions of patient-centered care to improve the experience of a "real person" as patient How might the entire system for producing, delivering, and paying for health care be changed so that real people fare better than they currently do? This text applies "person-focused" principles to health management decision-making aimed at improving the personal experience of care within health care institutions to improve outcomes and cost savings. Written and edited by distinguished educators and researchers with decades of health care policy experience, the text examines how health care managers can initiate and direct the process of system transformation by understanding and using a greater "person-focus" in their decision-making. It encompasses the key domains of management competencies defined by the AUPHA, CAHME, and NCHL. The text brings together experts across a variety of health care management disciplines to examine how managerial decisions affect the personal experience of patient care. It is based on observations that many of the current problems facing health care managers are caused by lack of attention to what happens when real people are transformed into "patients" and treated routinely by the US health care system. Moving beyond traditional definitions of patient-centered care, the book explores how our entire system for producing, delivering, and paying for care can be changed so that the internal experience of people receiving care is a positive one. The book helps to develop specific rules for improving the experience of care through better managerial decision-making. Case studies with discussion questions facilitate creative problem solving based on sound decision-making. Also included are extensive links to online content along with an Instructor's Manual, PowerPoint slides and more. Key Features: Describes how the person-focused model leads to better outcomes Discusses the impact of management decisions on the personal experience of clinical care Addresses the personal and clinical problems created through our current system's standard health care delivery and financing Applies basic principles of management decision-making to key operational issues to improve the personal experience of care Fulfills key learning competencies defined by AUPHA, CAHME, and NCHL



Providing Compassionate Healthcare


Providing Compassionate Healthcare
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Author : Sue Shea
language : en
Publisher: Routledge
Release Date : 2014-07-17

Providing Compassionate Healthcare written by Sue Shea and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-07-17 with Medical categories.


Despite the scope and sophistication of contemporary health care, there is increasing international concern about the perceived lack of compassion in its delivery. Citing evidence that when the basic needs of patients are attended to with kindness and understanding, recovery often takes place at a faster level, patients cope more effectively with the self-management of chronic disorders and can more easily overcome anxiety associated with various disorders, this book looks at how good care can be put back into the process of caring. Beginning with an introduction to the historical values associated with the concept of compassion, the text goes on to provide a bio-psycho-social theoretical framework within which the concept might be further explained. The third part presents thought-provoking case studies and explores the implementation and impact of compassion in a range of healthcare settings. The fourth part investigates the role that organizations and their structures can play in promoting or hindering the provision of compassion. The book concludes by discussing how compassion may be taught and evaluated, and suggesting ways for increasing the attention paid to compassion in health care. Developing a multi-disciplinary theory of compassionate care, and underpinned by empirical examples of good practice, this volume is a valuable resource for all those interesting in understanding and supporting compassion in health care, including advanced students, academics and practitioners within medicine, nursing, psychology, allied health, sociology and philosophy.



Managing Arts Programs In Healthcare


Managing Arts Programs In Healthcare
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Author : Patricia Dewey Lambert
language : en
Publisher: Routledge
Release Date : 2015-10-05

Managing Arts Programs In Healthcare written by Patricia Dewey Lambert and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-10-05 with Medical categories.


A growing body of research demonstrates how the arts – including literary, performing and visual arts as well as architecture and design – can greatly enhance the experience of healthcare, contributing to improved health outcomes, a better patient experience and lower healthcare costs. This unique book provides an overview of what the arts in healthcare can achieve and how to implement the arts in the most effective manner. Exploring possibilities for innovative program design and implementation – from healing gardens through public performances to bedside activities – the text draws on examples from a wide range of arts. The book then goes on to look at how programs can be aimed at specific populations and fields, such as children, palliative care and caregivers. This comprehensive book is an invaluable reference for all those studying or engaged in creating, designing, managing and evaluating arts in healthcare programs and initiatives.



The English Professor


The English Professor
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Author : Margaret R. O’Leary/Dennis S. O’Leary
language : en
Publisher: iUniverse
Release Date : 2016-02-04

The English Professor written by Margaret R. O’Leary/Dennis S. O’Leary and has been published by iUniverse this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-02-04 with Biography & Autobiography categories.


Across the span of more than forty years, Raphael Dorman O’Leary, a professor of English rhetoric and English literature, taught his students at the University of Kansas to think straight, to put sinew into their sentences, and to embrace the magnificent literary treasures of their mother tongue. The English Professor, by authors Margaret R. O’Leary and Dennis S. O’Leary, offers a narrative of the life, work, and times of a revered Midwestern university English teacher. This memoir narrates how the professor, born in 1866, was raised on a Kansas farm in the post-bellum era. Like his father before him, he was committed to a life of learning and teaching. His colleagues knew him for his unpretentious exterior, honesty, and integrity, and his flashing anger at cheapness, vulgarity, pretense, and, above all, charlatanism. When Professor O’Leary died after a short illness in 1936, his personal effects passed through two generations to his grandson, Dennis S. O’Leary, who, with his wife, Margaret, discovered his papers while restoring a family house. The trove of material served as the core resource for the compilation of The English Professor. It provides insights into the histories of Kansas and the University of Kansas and of Harvard University, as well as perspectives on higher education, including the teaching of English rhetoric, language, literature, journalism, and oratory in the United States.



Applying Linguistics In Health Research Education And Policy


Applying Linguistics In Health Research Education And Policy
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Author : Brett A. Diaz
language : en
Publisher: Walter de Gruyter GmbH & Co KG
Release Date : 2022-11-07

Applying Linguistics In Health Research Education And Policy written by Brett A. Diaz and has been published by Walter de Gruyter GmbH & Co KG this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-11-07 with Language Arts & Disciplines categories.


Researchers in applied linguistics have found medical and health contexts to be fertile grounds for study, from macro-levels of conceptual analyses to micro-levels of the "turn-by-turn." The rich array of health contexts include medical research itself, clinical encounters, medical education and training, caregivers and patients in everyday life – from the formal and ritualized to the ad hoc and ephemeral. This volume foregrounds the crucial role of applied linguists addressing real world problems, while simultaneously highlighting the varied ways that health can be understood as a rich site of language inquiry in its own right. Chapters cover a range of health topics including medical training, medical interaction, disability in education, health policy analysis and recommendations, multidisciplinary research teams, and medical ethics. While reporting and reflecting on their specific topics in clinical and health contexts, contributors also articulate their own hybrid identities as professional collaborators in health research, education, and policy.



Leading And Managing People In Healthcare Organisations


Leading And Managing People In Healthcare Organisations
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Author : VIVIAN JUMBO
language : en
Publisher: Vivian Jumbo
Release Date : 2020-07-01

Leading And Managing People In Healthcare Organisations written by VIVIAN JUMBO and has been published by Vivian Jumbo this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-07-01 with Juvenile Nonfiction categories.


The aim of this article is to urge caregivers to improve how they work and communicate among themselves during service delivery to their service users. Therefore, it is recommended that every healthcare provider viably cooperate to enhance standard of care to vulnerable people (such as allowing care decision making, dignity and patients' involvement). Subjects: Healthcare organisations, care homes, hospitals, leadership and management, person centred care, childhood obesity, discrimination and inclusion in the workplace, collaborative working, organisational culture and service improvement.



Field Guide To The Difficult Patient Interview


Field Guide To The Difficult Patient Interview
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Author : Frederic W. Platt
language : en
Publisher: Lippincott Williams & Wilkins
Release Date : 2004

Field Guide To The Difficult Patient Interview written by Frederic W. Platt and has been published by Lippincott Williams & Wilkins this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Medical categories.


Written by physicians skilled at coaching colleagues in physician-patient communication, this pocket guide presents practical strategies for handling a wide variety of difficult patient interviews. Each chapter presents a hypothetical scenario, describes effective communication techniques for each phase of the interaction, and identifies pitfalls to avoid. The presentation includes examples of physician-patient dialogue, illustrations showing body language, and key references. This edition includes new chapters on caring for physician-patients, communicating with colleagues, disclosing unexpected outcomes and medical errors, shared decision making and informed consent, and teaching communication skills. Other new chapters describe clinical attitudes such as patience, curiosity, and hope.



First Responder S Field Guide To Hazmat Terrorism Emergency Response


First Responder S Field Guide To Hazmat Terrorism Emergency Response
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Author : Jill Levy
language : en
Publisher: eBook Partnership
Release Date : 2014-04-24

First Responder S Field Guide To Hazmat Terrorism Emergency Response written by Jill Levy and has been published by eBook Partnership this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-04-24 with Technology & Engineering categories.


Have the contents of an entire hazardous materials and WMD first responder course at your fingertips when you need it most ... at an incident. This handy field guide covers most of the operational level first responder competencies identified in NFPA 472 and 473, with guidelines to help you recognize and safely manage any hazmat incident or WMD event. It's the perfect companion to the Emergency Response Guidebook (ERG).The information is organized into fourteen chapters:1. The "e;Quick Reference Guide"e; contains a concise overview of your responsibilities as a first responder.2. "e;Recognizing and Responding to a Hazmat/WMD Incident"e; has detailed explanations and guidelines on each of the tasks listed in Chapter 1.3. "e;Labels, Placards, and Other Marking Systems"e; provides key points on each of the hazard classes and information on various other marking systems.4. "e;Container Recognition"e; provides clues about the types of products found in various containers and how these containers behave in an emergency. Look at both the general information about the type of container (nonbulk package, cargo tank, rail car, etc.) and specific information about the particular container(s) in question.5. "e;Assessing the Hazards"e; contains information on how hazardous materials cause harm, toxicological terms and exposure limits, properties of flammable liquids, chemical and physical properties, and guidelines for dealing with special hazmat situations.6. "e;Medical Management of Hazmat Exposures"e; has information on the risk of secondary contamination, patient decon, triage, health effects of hazardous materials commonly encountered, EMS treatment protocols, and medical support of hazmat response personnel.7. "e;Introduction to Terrorism"e; provides information on distinguishing a terrorist event from an accident and distinguishing between chemical and biological warfare agents.8. "e;Explosives Incidents"e; has information on how to recognize common explosives and initiation devices and guidelines on what to do upon discovery of a device or after detonation of an explosive.9. "e;Chemical Warfare Agents"e; has general information on how to deal with incidents involving chemical warfare agents, as well as more detailed information on nerve agents, blister agents, blood agents, choking agents, and riot control agents.10. "e;Biological Warfare Agents"e; provides general information on dealing with incidents involving biological warfare agents, as well as more detailed information on specific biological agents.11. "e;Nuclear Events"e; has information on dealing with incidents (intentional or accidental) involving radioactive materials.12. "e;Tactical Considerations"e; provides more information on defensive options and the use of foam.13. "e;Additional Considerations"e; includes guidelines on dealing with the media, minimizing liability, developing protective action messages, preserving evidence, and dealing with children.14. "e;Resources for Information and Assistance"e; provides information on various agencies that can help you manage a hazmat incident or terrorist event.Five previous editions were released in print form. The book was updated for this 2014 eBook edition.