The Starbucks Story
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The Starbucks Story
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Author : John Simmons
language : en
Publisher: Marshall Cavendish International Asia Pte Ltd
Release Date : 2012-08-15
The Starbucks Story written by John Simmons and has been published by Marshall Cavendish International Asia Pte Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-08-15 with Social Science categories.
Coffee is a commodity. You can get a cup at any café, sandwich bar or restaurant anywhere. So how did Starbucks manage to reinvent coffee as a whole new experience, and create a hugely successful brand in the process? The Starbucks Story tells the brand’s story from its origins in a Seattle fish market to its growing global presence today. This is a story that has unfolded quickly - at least in terms of conventional business development. Starbucks is a phenomenon. Unknown 15 years ago, it now ranks among the 100 most valuable brands in the world. It has become the quintessential brand of the modern age, built around the creation of an experience that can be consistently reproduced across the world. Originally published in 2004 as 'My Sister's A Barista: How they made Starbucks a home away from home', this new 2012 edition has been updated to bring the brand up to date.
The Story Of Starbucks
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Author : Sara Gilbert
language : en
Publisher: The Creative Company
Release Date : 2008
The Story Of Starbucks written by Sara Gilbert and has been published by The Creative Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Juvenile Nonfiction categories.
Details the history of the company from its local Seattle beginnings to becoming a successful, international corporation.
The Starbucks Story
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Author :
language : en
Publisher:
Release Date : 2012
The Starbucks Story written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with categories.
The Starbucks Experience 5 Principles For Turning Ordinary Into Extraordinary
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Author : Joseph Michelli
language : en
Publisher: McGraw Hill Professional
Release Date : 2006-10-05
The Starbucks Experience 5 Principles For Turning Ordinary Into Extraordinary written by Joseph Michelli and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-10-05 with Business & Economics categories.
WAKE UP AND SMELL THE SUCCESS! You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time. The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the "partners"-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to Reach out to entire communities Listen to individual workers and consumers Seize growth opportunities in every market Custom-design a truly satisfying experience that benefits everyone involved Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today. For anyone who wants to learn from the best-and be the best-The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas.
Starbucks
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Author : Craig L. Garthwaite
language : en
Publisher:
Release Date : 2016
Starbucks written by Craig L. Garthwaite and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016 with Competition categories.
Founded in 1971 and acquired by CEO Howard Schultz in 1987, Starbucks was an American success story. In forty years it grew from a single-location coffee roaster in Seattle, Washington to a multibillion-dollar global enterprise that operated more than 17,000 retail coffee shops in fifty countries and sold coffee beans, instant coffee, tea, and ready-to-drink beverages in tens of thousands of grocery and mass merchandise stores. However, as Starbucks moved into new market contexts as part of its aggressive growth strategy, the assets and activities central to its competitive advantage in its retail coffee shops were altered or weakened, which made it more vulnerable to competitive threats from both higher and lower quality entrants. The company also had to make decisions on vertical integration. This case study discusses these issues.
Pour Your Heart Into It
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Author : Howard Schultz
language : en
Publisher: Hachette UK
Release Date : 2012-05-22
Pour Your Heart Into It written by Howard Schultz and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-22 with Business & Economics categories.
In Pour Your Heart Into It, former CEO and now chairman emeritus Howard Schultz illustrates the principles that have shaped the Starbucks phenomenon, sharing the wisdom he has gained from his quest to make great coffee part of the American experience. The success of Starbucks Coffee Company is one of the most amazing business stories in decades. What started as a single store on Seattle's waterfront has grown into the largest coffee chain on the planet. Just as remarkable as this incredible growth is the fact that Starbucks has managed to maintain its renowned commitment to product excellence and employee satisfaction. Marketers, managers, and aspiring entrepreneurs will discover how to turn passion into profit in this definitive chronicle of the company that "has changed everything... from our tastes to our language to the face of Main Street" (Fortune).
My Sister S A Barista
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Author : John Simmons
language : en
Publisher:
Release Date : 2004
My Sister S A Barista written by John Simmons and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Business & Economics categories.
Just like the character in Moby Dickwho gives the company its name, Starbucks has spread to every part of the world, making it one of today's most recognizable brands. In this thoughtful and elegantly written book, John Simmons explores the Starbucks story, providing fascinating insight into the factors that have made Starbucks a world-class brand. Like McDonald's and Coca-Cola, Starbucks has recently suffered at the hands of anti-globalization protesters. That alone is an indication of the reach and size of Starbucks today. Go to Beijing or Moscow, and you will find Starbucks, just like you would find McDonald's. What people there are buying is not just a latte or a Big Mac, but a brief excursion into America and the luxury that is seen to be American. But with the Starbucks story, there is also a deeper level that links with the sense that this brand - through its shops - creates gathering places for local communities. As a result, Starbucks is the quintessential brand of the modern age.
How Starbucks Saved My Life
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Author : Michael Gates Gill
language : en
Publisher: Penguin
Release Date : 2007-09-20
How Starbucks Saved My Life written by Michael Gates Gill and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-09-20 with Biography & Autobiography categories.
Now in paperback, the national bestselling riches-to-rags true story of an advertising executive who had it all, then lost it all—and was finally redeemed by his new job, and his twenty-eight-year-old boss, at Starbucks. In his fifties, Michael Gates Gill had it all: a mansion in the suburbs, a wife and loving children, a six-figure salary, and an Ivy League education. But in a few short years, he lost his job, got divorced, and was diagnosed with a brain tumor. With no money or health insurance, he was forced to get a job at Starbucks. Having gone from power lunches to scrubbing toilets, from being served to serving, Michael was a true fish out of water. But fate brings an unexpected teacher into his life who opens his eyes to what living well really looks like. The two seem to have nothing in common: She is a young African American, the daughter of a drug addict; he is used to being the boss but reports to her now. For the first time in his life he experiences being a member of a minority trying hard to survive in a challenging new job. He learns the value of hard work and humility, as well as what it truly means to respect another person. Behind the scenes at one of America’s most intriguing businesses, an inspiring friendship is born, a family begins to heal, and, thanks to his unlikely mentor, Michael Gill at last experiences a sense of self-worth and happiness he has never known before. Watch a QuickTime trailer for this book.
Starbucks
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Author : Craig Garthwaite
language : en
Publisher:
Release Date : 2012
Starbucks written by Craig Garthwaite and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Customer services categories.
Quicklet On Howard Schultz S Pour Your Heart Into It How Starbucks Built A Company One Cup At A Time Cliffnotes Like Book Summary And Analysis
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Author : Michelle Fogus
language : en
Publisher: Hyperink Inc
Release Date : 2012-07-30
Quicklet On Howard Schultz S Pour Your Heart Into It How Starbucks Built A Company One Cup At A Time Cliffnotes Like Book Summary And Analysis written by Michelle Fogus and has been published by Hyperink Inc this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-07-30 with Study Aids categories.
ABOUT THE BOOK Coffee without people is a theoretical construct. People without coffee are somewhat diminished as well.” Dave Olsen, as quoted by Howard Schultz The Starbucks story is a contemporary fairy tale beloved by investors and latte-lovers alike . Once upon a time, it goes, there was a charming little store near Seattle’s Pike Place Market, with an old wooden counter and some coffee bins. A very few discriminating coffee drinkers bought their beans there. Ten years later, it was . . . well, five stores that sold high-quality bulk coffee beans to a few more discriminating coffee drinkers. Then Howard Schultz entered the picture. Today Starbucks has over 16,000 stores: But more than that, it’s the very seat of coffee magic. Starbucks changed the way Americans talk about and experience coffee. And Howard Schultz is the wizard who made it happen. In Pour Your Heart into It, Schultz tells the story of how a unique business philosophy shaped Starbucks from the mid-’80s into the mid-’90s, transforming not only the coffee experience in America, but the business landscape as well. It’s a philosophy built around a couple of core ideas:every business should “stand for something”—in this case, the uncompromising quality of the coffee, anda business can treat its employees with respect, and take care of its employees, and still be highly successful; and in fact, it’s the only right way to succeed, according to Schultz. It’s clear that Schultz hopes to inspire other corporate leaders with this book. It’s less a prescription for success than an exhortation to corporate America: Hey, have a heart! Stop treating employees purely as an expense that detracts from the bottom line and start understanding that they are the business in a very real sense. A business that invests in its employees and treats them well will see them become enthusiastic “ambassadors.” If you take it a step further, as Starbucks did, and give them an actual ownership stake in the company, they will work as hard as they can to make sure it succeeds. EXCERPT FROM THE BOOK We gradually accepted the fact that we had to adapt the store to our customers’ needs,” he says, and learn how to balance customer requests and desires with his vision—but at the same time, not make too many compromises and wind up diluting the integrity of either the coffee itself or the romance of the coffee experience. In 1987, not long after Schult opened his third Il Giornale store, Jerry Baldwin and Gordon Bowker decided to sell Starbucks. Bowker was ready to focus on other things, and Baldwin felt he needed to focus on running Peet’s. To Schultz it was fate: of course he would buy Starbucks. But some of his investors came up with their own plan to buy it and, he was convinced, give him a much smaller role. Schult had to go to his remaining investors with an alternate plan. Most of them bought in, and soon he had the money needed to purchase Starbucks. A mere five years after moving to Seattle to work on marketing for Starbucks, Howard Schultz had become its owner, and there were no longer any barriers to his vision of grand expansion. PART TWO: REINVENTING THE COFFEE EXPERIENCE: The private years, 1987-1992 Act Your Dreams with Open Eyes When Schultz stepped back into Starbucks, this time in his new role as owner, one of the biggest challenges facing him was poor morale. He knew that addressing it had to be his first task. But he also needed to hire more experienced management: both he and Dave Olsen (who had been managing the Il Giornale stores) had limited experience, and certainly wouldn’t be able to handle the planned expansion to 125 new stores over the next five years. Meanwhile, with the merging of Il Giornale and Starbucks, there was also an opportunity to revisit the logo. Buy the book to continue reading!