The Virtual Public Servant
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The Virtual Public Servant
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Author : Stephen Jeffares
language : en
Publisher:
Release Date : 2021
The Virtual Public Servant written by Stephen Jeffares and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021 with categories.
With recent advances and investment in artificial intelligence, are we on the verge of introducing virtual public servants? Governments around the world are rapidly deploying robots and virtual agents in healthcare, education, local government, social care, and criminal justice. These advances not only promise unprecedented levels of control and convenience at a reduced cost but also claim to connect, to empathise, and to build trust. This book documents how-after decades of designing out costly face to face transactions, investment in call centres, and incentivising citizens to self-service-the tech industry is promising to re-humanise our frontline public services. It breaks out of disciplinary silos and moves us on from the polarised hype vs. fear discussion on the future of work. It does so through in-depth Q-methodology interviews with a wide range of frontline public servants, from doctors to librarians, from social workers to school receptionists, and from police officers to call handlers. The first of its kind, this book should be of interest across the social sciences and to anyone concerned with how recent measures to digitise and automate our services are paving the way for the development of full-blown AI in frontline work. Stephen Jeffares is Senior Lecturer, School of Government at the University of Birmingham, UK, where, as a director of doctoral research for social sciences and co-director of INLOGOV's Public Management and Leadership programme, he combines his interest in methods, technology and public service. His previous books are Hybrid Governance in European Cities(with Chris Skelcher and Helen Sullivan) and Interpreting Hashtag Politics. .
The Virtual Public Servant
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Author : Stephen Jeffares
language : en
Publisher: Springer Nature
Release Date : 2020-11-30
The Virtual Public Servant written by Stephen Jeffares and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-11-30 with Political Science categories.
With recent advances and investment in artificial intelligence, are we on the verge of introducing virtual public servants? Governments around the world are rapidly deploying robots and virtual agents in healthcare, education, local government, social care, and criminal justice. These advances not only promise unprecedented levels of control and convenience at a reduced cost but also claim to connect, to empathise, and to build trust. This book documents how—after decades of designing out costly face to face transactions, investment in call centres, and incentivising citizens to self-service—the tech industry is promising to re-humanise our frontline public services. It breaks out of disciplinary silos and moves us on from the polarised hype vs. fear discussion on the future of work. It does so through in-depth Q-methodology interviews with a wide range of frontline public servants, from doctors to librarians, from social workers to school receptionists, and from police officers to call handlers. The first of its kind, this book should be of interest across the social sciences and to anyone concerned with how recent measures to digitise and automate our services are paving the way for the development of full-blown AI in frontline work.
Virtual Government
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Author : Alex Constantine
language : en
Publisher: Feral House
Release Date : 2014-11-03
Virtual Government written by Alex Constantine and has been published by Feral House this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-11-03 with History categories.
In this follow-up to Psychic Dictatorship in the USA, researcher Alex Constantine explores the government's misinformation campaigns about its "black-ops."
Encyclopedia Of Networked And Virtual Organizations
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Author : Putnik, Goran D.
language : en
Publisher: IGI Global
Release Date : 2008-03-31
Encyclopedia Of Networked And Virtual Organizations written by Putnik, Goran D. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-03-31 with Business & Economics categories.
[Administration (référence électronique] ; informatique].
The Politics Of The Public Encounter
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Author : Peter Hupe
language : en
Publisher: Edward Elgar Publishing
Release Date : 2022-11-25
The Politics Of The Public Encounter written by Peter Hupe and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-11-25 with Political Science categories.
On the ground floor of government, citizens interact with teachers, medical staff, police officers and other professionals in public service. It is during these encounters that laws, public policies and professional guidelines gain further substance and form. In this insightful book, Peter Hupe brings together expert contributions from scholars across the globe to study the social mechanisms behind these public encounters.
Management Of Public Service Reform
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Author : Joan Corkery
language : en
Publisher: IOS Press
Release Date : 1998
Management Of Public Service Reform written by Joan Corkery and has been published by IOS Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Business & Economics categories.
The reform of public administration to adapt to the pressures and new requirements of an ever changing world has become a major global phenomenon. This study has been produced by the International Institute of Administrative Sciences and the European Centre for Development Policy Management.
Ict And Innovation In The Public Sector
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Author : F. Contini
language : en
Publisher: Springer
Release Date : 2008-11-27
Ict And Innovation In The Public Sector written by F. Contini and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-11-27 with Business & Economics categories.
This book originates from a multiple year research project on ICT and justice in a number of EU countries. Among the project's major objectives was the development of new methodologies for facilitating ICT-based innovation in the judiciary.
Electronic Government
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Author : Ida Lindgren
language : en
Publisher: Springer Nature
Release Date : 2023-08-19
Electronic Government written by Ida Lindgren and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-08-19 with Computers categories.
This book constitutes the proceedings of the 22nd IFIP WG 8.5 International Conference on Electronic Government, EGOV 2023, which took place in Budapest, Hungary, during September 5–7, 2023.The 28 full papers included in this book were carefully reviewed and selected from a total of 106 submissions. They were organized in topical sections as follows: Digital government; artificial intelligence, algorithms, and automation; open government and open data; smart cities, regions, and societies; innovation and transformation in government.
The Public Servant S Guide To Government In Canada
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Author : Alex Marland
language : en
Publisher: University of Toronto Press
Release Date : 2019-01-01
The Public Servant S Guide To Government In Canada written by Alex Marland and has been published by University of Toronto Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-01-01 with Political Science categories.
The Public Servant's Guide to Government in Canada is a concise primer on the inner workings of government in Canada. This is a go-to resource for students, for early career public servants, and for anyone who wants to know more about how government works. Grounded in experience, the book connects core concepts in political science and public administration to the real-world practice of working in the public service. The authors provide valuable insights into the messy realities of governing and the art of diplomacy, as well as best practices for climbing the career ladder.
Ict Public Administration And Democracy In The Coming Decade
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Author : A.J. Meijer
language : en
Publisher: IOS Press
Release Date : 2013-06-20
Ict Public Administration And Democracy In The Coming Decade written by A.J. Meijer and has been published by IOS Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-06-20 with Political Science categories.
The physicist Neils Bohr allegedly wrote that “Prediction is very difficult, especially about the future”. Many academics believe that serious scholars should never attempt to write about the future, but some awareness of the ways in which the future of e-government may evolve is needed if well-grounded long-term decisions about issues such as infrastructures, institutions and educational programs are to be made. In addition, future-oriented research is of the utmost importance for informed public debate about technological developments with far reaching societal implications. This book marks the 25th anniversary of the permanent study group on e-government of the European Group for Public Administration, and the papers here were first presented at their 2012 meeting in Bucharest, Romania. The invited authors were not asked for rigorous analyses based on systematic empirical research or deeply rooted in a theoretical framework; instead they were challenged to write thoughtful and measured, but provocative, essays about ICT and public administration in the coming decade. Their contributions are reflections on the nature of new and emerging technologies in the public sector and their impact on government and on democracy itself. The book is divided into three sections: the past and present as starting point for thinking about the future of e-government, imagining the future of government, and implications for research and practice. The many questions raised by developments in ICT for future public administration are presented in a clear and thought-provoking manner, and merit more debate. This volume represents a departure from the normal run of academic publications. It is intended both to provoke academics and administrators to think about questions which will affect all of our futures and to offer a range of creative ideas about how the opportunities presented by technology can be exploited to provide better government and governance.