This Is Bangalore Calling
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Bangalore Calling
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Author : Brinda Shekhar
language : en
Publisher: Hachette UK
Release Date : 2012-08-07
Bangalore Calling written by Brinda Shekhar and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-08-07 with Fiction categories.
The employees at the Callus call centre in Bangalore juggle false identities, abusive customers and the tugs of family and community. An Anglo-Indian trainer is aghast at the overt Americanisms adopted by her eager trainees. A van driver who yearns for a son petitions the god Ayyappan by playing devotional songs inside the van. A brash Jimi Hendrix-loving agent tries to change the music and stokes the driver's deep resentment. A young girl travels across the great divide between the slum she lives in and the shiny glass complex where she works as a toilet cleaner. Through fifteen linked stories, Bangalore Calling explores the social costs of outsourcing – the erosion of cultures, the displacement of vernacular languages and accents – in a world that's not yet flat.
Bangalore Calling
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Author : Brinda Sekhar Narayan
language : en
Publisher: Hachette India
Release Date : 2011-07
Bangalore Calling written by Brinda Sekhar Narayan and has been published by Hachette India this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-07 with Call centers categories.
This Is Bangalore Calling
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Author : Catherine L. Mann
language : en
Publisher:
Release Date : 2005
This Is Bangalore Calling written by Catherine L. Mann and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Globalization categories.
The Leopard S Call
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Author : Reginald Shires
language : en
Publisher: AuthorHouse
Release Date : 2005
The Leopard S Call written by Reginald Shires and has been published by AuthorHouse this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Biography & Autobiography categories.
Source Code for 2D and 3D Graphical Algorithms and Splines 2D Algorithms: Bresenham, Sutherland-Cohen Out-Codes, Seed Fill recursive, Cyrus-Beck, Sutherland-Hodgman 3D Transformations: Specifications for camera Euler angles and radius parameters, World coordinates to Center of Projection, Canonical with Perspective, Canonical with Parallel, Projections into 2D, pixels, and display 3D Curves and Splines: Hermite
Answer The Call
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Author : Aimee Carrillo Rowe
language : en
Publisher: U of Minnesota Press
Release Date : 2013-12-01
Answer The Call written by Aimee Carrillo Rowe and has been published by U of Minnesota Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-12-01 with Social Science categories.
What happens over time to Indians who spend their working hours answering phone calls from Americans—and acting like Americans themselves? To find out, the authors of Answer the Call conducted long-term interviews with forty-five agents, trainers, managers, and CEOs at call centers in Bangalore and Mumbai from 2003 to 2012. For nine or ten hours every day, workers in call centers are not quite in India or America but rather in a state of “virtual migration.” Encouraged to steep themselves in American culture from afar, over time the agents come to internalize and indeed perform Americanness for Americans—and for each other. Call center agents “migrate” through time and through the virtual spaces generated by voice and information sharing. Drawing from their rich interviews, the authors show that the virtual migration agents undergo has no geographically distant point of arrival, yet their perception of moving is not merely abstract. Over the duration of the job, agents’ sense of place and time changes: agents migrate but still remain, leaving them somewhere in between—between India and America, experience and imagination, class mobility and consumption, tradition and modernity, here and there, then and now, past and future. However tangible and elastic their virtual mobility might seem in these relatively lucrative jobs, it is also suspended within the confines of the very boundaries they migrate across. Having engaged with these vivid and often poignant interviews, readers will never again be indifferent to an Indian agent’s greeting at the other end of a toll-free call: “Hello, my name is Roxanne. How may I help you?”
Preparing For Call Center Interviews
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Author : Namrata Palta
language : en
Publisher: Lotus Press
Release Date : 2006
Preparing For Call Center Interviews written by Namrata Palta and has been published by Lotus Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with categories.
Shadowlines
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Author : Develeena Ghosh
language : en
Publisher: Cambridge Scholars Publishing
Release Date : 2020-05-15
Shadowlines written by Develeena Ghosh and has been published by Cambridge Scholars Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-05-15 with Philosophy categories.
Shadowlines: Women and Borders in Contemporary Asia explores the often ambiguous and contradictory roles of Asian women in the postcolonial world. As globalisation advances, labour mobility is transforming traditional definitions of women’s work. The commodification of female sexuality in both the international and the national marketplace generates conflicting dynamics of oppression and liberation, as do the wider possibilities of employment and migration more generally. The consequences can be enslaving or empowering, depending on context. How do the women themselves experience these changes? What are their opportunities for engagement with the wider political world which shapes these processes? In this volume, a range of eminent academics address these questions by placing the testimony of individual women within the wider discourse of postcolonialism and gender studies.
Seek
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Author : Rakesh Godhwani
language : en
Publisher: Random House India
Release Date : 2013-07-23
Seek written by Rakesh Godhwani and has been published by Random House India this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-07-23 with Education categories.
If I don’t crack this job, how will I repay my education loan? If I join an it company, will I be able to shift to banking after two years? These questions seem very familiar don’t they? Every student has similar concerns about what career path they should tread. Seek provides insights into the various fields and industries—consulting, IT, media, oil and gas—by delving into stories of successful IIM Bangalore alumni like Arun Balakrishnan, Malavika Harita, and Apurva Purohit who have made a dent in their respective professions and fields. Rakesh Godhwani offers smart, practical advice on following your passion and finding your dream job.
The Pink Line
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Author : Mark Gevisser
language : en
Publisher: Profile Books
Release Date : 2020-07-02
The Pink Line written by Mark Gevisser and has been published by Profile Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-07-02 with Law categories.
Guardian's Best Paperback of the Month ONE OF THE GUARDIAN'S and FINANCIAL TIMES' BOOKS OF 2020 'In intimate, often tender prose, Gevisser brings to life the complex movement for queer civil rights and the many people on whom it bears.' Colm Toibin, Guardian 'Powerful... meticulously researched' Andrew McMillan, Observer Book of the Week Six years in the making, The Pink Line follows protagonists from nine countries all over the globe to tell the story of how LGBTQ+ Rights became one of the world's new human rights frontiers in the second decade of the twenty-first century. From refugees in South Africa to activists in Egypt, transgender women in Russia and transitioning teens in the American Mid-West, The Pink Line folds intimate and deeply affecting stories of individuals, families and communities into a definitive account of how the world has changed, so dramatically, in just a decade. And in doing so he reveals a troubling new equation that has come in to play: while same-sex marriage and gender transition are now celebrated in some parts of the world, laws to criminalise homosexuality and gender non-conformity have been strengthened in others. In a work of great scope and wonderful storytelling, this is the groundbreaking, definitive account of how issues of sexuality and gender identity divide and unite the world today.
Call Centers And The Global Division Of Labor
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Author : Andrew J.R. Stevens
language : en
Publisher: Routledge
Release Date : 2014-03-26
Call Centers And The Global Division Of Labor written by Andrew J.R. Stevens and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-03-26 with Social Science categories.
Call centers have come, in the last three decades, to define the interaction between corporations, governments, and other institutions and their respective customers, citizens, and members. The offshoring and outsourcing of call center employment, part of the larger information technology and information-technology-enabled services sectors, continues to be a growing practice amongst governments and corporations in their attempts at controlling costs and providing new services. While incredible advances in technology have permitted the use of distant and "offshore" labor forces, the grander reshaping of an international political economy of communications has allowed for the acceleration of these processes. New and established labor unions have responded to these changes in the global regimes of work by seeking to organize call center workers. These efforts have been assisted by a range of forces, not least of which is the condition of work itself, but also attempts by global union federations to build a bridge between international unionism and local organizing campaigns in the Global South and Global North. Through an examination of trade union interventions in the call center industries located in Canada and India, this book contributes to research on post-industrial employment by using political economy as a juncture between development studies, the sociology of work, and labor studies.