Total Value Development How To Drive Service Innovation

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Total Value Development How To Drive Service Innovation

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Author : Frank Montgomery Hull
language : en
Publisher: World Scientific
Release Date : 2016-08-10

Total Value Development How To Drive Service Innovation written by Frank Montgomery Hull and has been published by World Scientific this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-08-10 with Business & Economics categories.

Total Value Development provides a framework to help businesses innovate and derive greater value from the services they offer. The secret is to devise an innovative model built on total value creation, identified as the total value development (TVD) model.The TVD model has broad applicability for any large organization. Here, case studies are presented showing the effectiveness of the TVD model in its practical application within companies. Statistical evidence is used to recommend improvements to performance outcomes, such as time compression, cost reduction, quality and innovation. Studies of over 100 service enterprises in the United States and the United Kingdom provide compelling evidence for benefits from business model innovation. Additional material in the form of guidance forms give readers the tools needed for the implementation and recording of successful in-project value development.Providing both a practical framework and real-life examples of adding value to current business practices, this book is essential reading for executives, managers and researchers in the field of business and innovation.

Total Value Development

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Author : Hull Frank M
language : en
Publisher:
Release Date : 2016

Total Value Development written by Hull Frank M and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016 with Customer relations categories.

Service Innovation

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Author : Joseph Tidd
language : en
Publisher: Imperial College Press
Release Date : 2003

Service Innovation written by Joseph Tidd and has been published by Imperial College Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Business & Economics categories.

In the most advanced service economies, services create up to three-quarters of the wealth and 85% of employment, and yet we know relatively little about managing innovation in this sector. The critical role of services, in the broadest sense, has long been recognized, but is still not well understood. Most research and management prescriptions have been based on the experience of manufacturing and high technology sectors. There is a clear need to distinguish which, if any, of what we know about managing innovation in manufacturing is applicable to services, what must be adapted, and what is distinct and different. Such is the goal of this book. This unique collection brings together the latest academic research and management practice on innovation in services, and identifies a range of successful organizational responses to current technological opportunities and market imperatives. The contributors include leading researchers, consultants and practitioners in the field, who provide rigorous yet practical insights into managing and organizing innovation in services. Two themes help to integrate the contributions in this book: . OCo That generic good practices exist in the management and organization of innovation in services, which the authors seek to identify, but that these must be adapted to different contexts, specifically the scale and complexity of the tasks, the degree of customization of the offerings, and the uncertainty of the environment. OCo That innovation in services is much more than the application of information technology (IT). In fact, the disappointing returns to IT investments in services have resulted in a widespread debate about the causes and potential solutions OCo the so-called OC productivity paradoxOCO in services. Instead here the authors adopt a broader notion of innovation, including technological, organizational and market change. The key is to match the configuration of organization and technology to the specific market environment. Sample Chapter(s). Introduction (35 KB). Chapter 1: Managing Service Innovation: Variations of Best Practice (490 KB). Contents: Conceptual and Analytical Frameworks for Service Innovation: Services and the Knowledge-Based Economy (I Miles); Service Innovation: Aiming to Win (T Clayton); Sector and National Studies of Innovation in Services: Innovation in Healthcare Delivery (D J Bower); Product Development in Financial Services: Picking the Right Leader for Success (E Chortatsiani); Applying Innovation Management Good Practice to Services: A Composite Framework of Product Development and Delivery Effectiveness in Services (F M Hull & J Tidd); Product Development in Service Enterprises: Case Studies of Good Practice (F M Hull); and other articles. Readership: Graduate students and researchers in management programs; managers."

Driving Cost Effective Innovation With Concurrent Systems Strategy Process Organization Tools Technologies

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Author : Frank Montgomery Hull
language : en
Publisher: World Scientific
Release Date : 2024-09-20

Driving Cost Effective Innovation With Concurrent Systems Strategy Process Organization Tools Technologies written by Frank Montgomery Hull and has been published by World Scientific this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-09-20 with Business & Economics categories.

This book quantifies best practices for developing innovative products cost-effectively. Analyses of dozens of studies show how managing the work of people collaborating in parallel creates products faster, cheaper, and better in any organization. Concurrent systems deploy four kinds of practice simultaneously to synergistically achieve high performance: Strategy, Process, Organization, and Tools/Technologies (SPOT).Appendices in every chapter enable stakeholders to benchmark their practices against Best-in-Class standards and identify gaps. A 'Big Bang' index prioritizes best practices for improvement. A Composite Model™ algorithm enables designers of product development systems to further boost performance capabilities by combining complementary practices additively and synergistically. Managers and stakeholders collaborate in using these unique methods to build a 'should be' vision of value development by closing gaps in their 'as is' system to achieve diverse competitive advantages.Case studies highlight how dozens of enterprises have successfully implemented SPOT practices to improve their performance. A transformation assurance process (TAP) provides tactics for champions to co-lead a five-step change journey: (1) Envisioning, (2) Diagnosing, (3) Assessing, (4) Implementing, and (5) Improving.

Managing Innovation

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Author : Joe Tidd
language : en
Publisher: John Wiley & Sons
Release Date : 2018-06-05

Managing Innovation written by Joe Tidd and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-06-05 with Business & Economics categories.

Managing Innovation is the bestselling text for graduate and undergraduate students and a classic in the field. Emphasizing practical, evidence based tools and resources, this title provides students with the knowledge base to successfully manage innovation, technology, and new product development. The holistic approach addresses the interplay between the markets, technology, and the organization, while relating the unique skill set required to manage innovation and innovation processes. The sixth edition of Managing Innovation continues to include the popular Innovation in Action sections in each chapter which are now newly titled Case Studies, and also features a number of new cases, updated and new research notes and references, and links to videos, audio interviews, activities, and case studies. The sixth edition also features new material on emerging innovation themes, including business model innovation, user innovation, crowd-sourcing, creativity, entrepreneurship, service innovation, public services, and more. The rapid pace of the field's evolution has brought an increase in multi-disciplinary approaches and skills, while expanding the available tool kit and pushing the boundaries of possibility forward. This text provides expert navigation through the abundance of new data, new methods, new concepts, and approaches but it is designed to encourage and support tailored experimentation, not replace it. Equipped with a strong foundation and a productive innovation management mindset, todays students will be equipped to bring about the eras next great advances.

Open Services Innovation

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Author : Henry Chesbrough
language : en
Publisher: John Wiley & Sons
Release Date : 2011-01-18

Open Services Innovation written by Henry Chesbrough and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-01-18 with Business & Economics categories.

The father of "open innovation" is back with his most significant book yet. Henry Chesbrough’s acclaimed book Open Innovation described a new paradigm for management in the 21st century. Open Services Innovation offers a new approach that demonstrates how open innovation combined with a services approach to business is an effective and powerful way to grow and compete in our increasingly services-driven economy. Chesbrough shows how companies in any industry can make the critical shift from product- to service-centric thinking, from closed to open innovation where co-creating with customers enables sustainable business models that drive continuous value creation for customers. He maps out a strategic approach and proven framework that any individual, business unit, company, or industry can put to work for renewed growth and profits. The book includes guidance and compelling examples for small and large companies, services businesses, and emerging economies, as well as a path forward for the innovation industry. "Whether you are managing a product or a service, your business needs to become more open and more inclusive in order to be more innovative. Open Services Innovation will be an invaluable guide to intrepid managers who commit to making that journey." —GARY HAMEL, visiting professor, London Business School; director, Management Lab; and author, The Future of Management "I tore out page after page to share with my leaders. Chesbrough has pioneered an entire rethink of business innovation that’s rich in concept, deeply explained, with tools ready to use in every industry." —SCOTT COOK, founder and chairman of the executive committee, Intuit "Focusing on core competence often tempts managers to keep continuing what succeeded in the past. A far more important question is what capabilities are critical in the future, and Chesbrough shows how to ask and answer these issues." —CLAYTON CHRISTENSEN, Robert & Jane Cizik Professor of Business Administration, Harvard Business School, and author, The Innovator's Dilemma "To thrive, businesses will need to master the lessons of open service innovation. Here is their one-stop guidebook with important lessons clearly and compellingly presented." —JAMES C. SPOHRER, director, IBM University Programs World-Wide "Open Innovation pioneer Henry Chesbrough breaks new ground with Open Services Innovation, a persuasive argument for the power of co-creation in the world of services." —TOM KELLEY, general manager, IDEO, and author, The Ten Faces of Innovation, The Art of Innovation "With his trademark style of beautifully explained examples, Henry Chesbrough shows how open service innovation and new business models can help you escape this product commodity trap and bring you to the next level of competition." —ALEX OSTERWALDER, author, Business Model Generation "Open Services Innovation shows how a business can redefine itself as a service organisation and tap into faster growth through shared innovation." —SIR TERRY LEAHY, chief executive, Tesco "Chesbrough shows how innovating openly with a services mindset can make you a market leader." —CHARLENE LI, author, Open Leadership, and founder, Altimeter Group

Evolution Of Telecommunication Services

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Author : Emmanuel Bertin
language : en
Publisher: Springer
Release Date : 2013-10-14

Evolution Of Telecommunication Services written by Emmanuel Bertin and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-14 with Computers categories.

In the telecom world, services have usually been conceived with a specific mindset. This mindset has defined the traditional characteristics of these services; services distinguished by their linkage with the access network, tight control over service use (e.g., authentication, billing), lack of deep personalization capabilities (mass services only) and reliance on standardization to achieve end-to-end interoperability between all the actors of the value chain (e.g., operators, platform manufacturers, device manufactures). This book offers insights into this complex but exciting world of telecommunications characterized by constant evolution, and approaches it from technology as well as business perspectives. The book is appropriately structured in three parts: (a) an overview of the state-of-the-art in fixed/mobile NGN and standardization activities; (b) an analysis of the competitive landscape between operators, device manufactures and OTT providers, emphasizing why network operators are challenged on their home turf; and (c) opportunities for business modeling and innovative telecom service offers.

Service Science And Logistics Informatics Innovative Perspectives

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Author : Luo, ZongWei
language : en
Publisher: IGI Global
Release Date : 2010-03-31

Service Science And Logistics Informatics Innovative Perspectives written by Luo, ZongWei and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-03-31 with Computers categories.

"This book provides both business and IT professionals a reference for practices and guidelines to service innovation in logistics and supply chain management"--Provided by publisher.

Innovations In Logistics And Supply Chain Management Technologies For Dynamic Economies

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Author : Luo, ZongWei
language : en
Publisher: IGI Global
Release Date : 2012-03-31

Innovations In Logistics And Supply Chain Management Technologies For Dynamic Economies written by Luo, ZongWei and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-03-31 with Business & Economics categories.

"This book disseminates supply chain management and applied logistic theories, technology development, innovation, and transformation in various economy sectors upon current, advancing technological opportunities and market imperatives"--Provided by publisher.

Proceedings Of The Xiii International Symposium Symorg 2012 Innovative Management And Business Performance

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Author :
language : en
Publisher: University of Belgrade, Faculty of Organizational Sciences
Release Date : 2012-06-03

Proceedings Of The Xiii International Symposium Symorg 2012 Innovative Management And Business Performance written by and has been published by University of Belgrade, Faculty of Organizational Sciences this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-06-03 with Business & Economics categories.