Transforming Government
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Transforming Government Organizations
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Author : Ronald R. Sims
language : en
Publisher: IAP
Release Date : 2016-04-01
Transforming Government Organizations written by Ronald R. Sims and has been published by IAP this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-01 with Business & Economics categories.
In 2010 IAP released Change (Transformation) in Government Organizations, edited by Ronald R. Sims. This well-received volume described how organizational change methods can be used effectively to make government organizations more effective and efficient and better equipped to serve a demanding citizenry. The 2010 book brought together contributions by managers, practitioners, academics, and consultants in the study of international, federal, state, and local government efforts to respond to increased calls for change (transformation) in public sector organizations. Since the release of the 2010 volume, calls for government transformation have continued and intensified, and a number of fresh ideas and examples have been generated from the field. The time is now ripe for a follow-up volume laying out innovative, successful ideas for transforming government. Transforming Government Organizations: Fresh Ideas and Examples from the Field is that follow-up volume. A collection of fresh contributions such as those included in this book will add to the growing knowledge base of what does—and what does not—work when transformation efforts are attempted in government organizations. The contributors to this new volume are experts with extensive experience as change agents in government and other organizations. They provide analyses and discussions of specific cases and issues as well as practical tools, ideas, and lessons learned intended to guide those responsible for similar efforts in the years to come. The audience for the book are government managers, scholars, and others interested in undertaking or learning about such efforts.
Public Sector Transformation Through E Government
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Author : Vishanth Weerakkody
language : en
Publisher: Routledge
Release Date : 2012-11-12
Public Sector Transformation Through E Government written by Vishanth Weerakkody and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-11-12 with Business & Economics categories.
Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society. This book examines e-government’s potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.
E Government Information Technology And Transformation
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Author : Hans J Schnoll
language : en
Publisher: Routledge
Release Date : 2015-03-12
E Government Information Technology And Transformation written by Hans J Schnoll and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-03-12 with Political Science categories.
This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government> refers to the practice of online public reporting by government to citizens, and to service delivery via the Internet. E-governance represents the initiatives for citizens to participate and provide their opinion on government websites. This volume in the Public Solutions Handbook Series focuses on various e-government initiatives from the United States and abroad, and will help guide public service practitioners in their transformation to e-government. The book provides important recommendations and suggestions oriented towards practitioners, and makes a significant contribution to e-government by showcasing successful models and highlighting the lessons learned in the implementation processes. Chapter coverage includes: Online fiscal transparency Performance reporting Improving citizen participation Privacy issues in e-governance Internet voting E-government at the local level
Transforming Government And Building The Information Society
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Author : Nagy K. Hanna
language : en
Publisher: Springer
Release Date : 2010-10-21
Transforming Government And Building The Information Society written by Nagy K. Hanna and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-10-21 with Business & Economics categories.
Information and communication technology (ICT) is central to reforming governance, innovating public services, and building inclusive information societies. Countries are learning to weave ICT into their strategies for transforming government as enterprises have learned to use ICT to innovate and transform their processes and competitive strategies. ICT-enabled transformation offers a new path to digital-era government that is responsive to the challenges of our time. It facilitates innovation, partnering, knowledge sharing, community organizing, local monitoring, accelerated learning, and participatory development. In Transforming Government and Building the Information Society, Nagy Hanna draws on multi-disciplinary research on ICT in the public sector, and on his rich experience of over 35 years at the World Bank and other aid agencies, to identify the key ingredients for the strategic integration of ICT into governance and poverty reduction strategies. The author showcases promising practices from around the world to outline the strategic options involved in using ICT to maximize developmental impact—transforming government institutions and public services, and empowering communities for inclusion and grassroots innovation. Despite the ICT promise, Hanna acknowledges that reforming governance and empowering poor communities are difficult long-term undertakings. Hanna moves beyond the imperatives and visions of e-transformation to strategic design and implementation options, and draws practical lessons for policymakers, reformers, innovators, community leaders, ICT specialists and development experts.
Transforming Government And Public Services
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Author : Stephen Jenner
language : en
Publisher: CRC Press
Release Date : 2016-02-24
Transforming Government And Public Services written by Stephen Jenner and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-02-24 with Business & Economics categories.
'This book distills the learning from practical experience and academic research...and represents a significant contribution to the challenges we face in transforming government and public services in an environment of ever-tighter finances' ” John Suffolk, UK Government Chief Information Officer Major public sector IT-enabled business change programmes are designed to realize benefits in terms of more efficient services, services tailored to the need of citizens, and improved outcomes, but in practice such benefits often fail to materialize or we are unable to demonstrate their delivery - Transforming Government and Public Services provides proven tools, techniques and processes to reverse this trend. Stephen Jenner explores a number of key themes that are fundamental to an approach to project portfolio management built on value. He explains how to: develop a business case to achieve a desired intent rather than justify a particular solution; create project documentation that is both technically rigorous and gives users a clear understanding of where you are going; treat projects as investments rather than costs; include stage gates with teeth that are closely linked to real performance; plan for success rather than holding people to account for failure; use a single version of the truth principle so there are no arguments about different data. In a complex, confusing and often highly politicized environment, Stephen Jenner's Transforming Government and Public Services provides a clear, definitive and highly applied guide for all involved in selecting the right projects and doing them right so that they achieve the intended investment objectives.
Delivering On Digital
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Author : William D. Eggers
language : en
Publisher:
Release Date : 2016
Delivering On Digital written by William D. Eggers and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016 with Political Science categories.
Imagine prison systems that use digital technology to return nonviolent offenders promptly and securely into society. Imagine a veterans health care system built around delivering a personalized customer experience for every Vet. We now have the digital tools (cloud computing, mobile devices, analytics) and the talent to stage a real transformation. This book provides the handbook to make it happen.
Transforming Government And Empowering Communities
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Author : Nagy Hanna
language : en
Publisher: World Bank Publications
Release Date : 2008
Transforming Government And Empowering Communities written by Nagy Hanna and has been published by World Bank Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Computers categories.
A case study of why and how national e-leadership institutions, e-government and e-society programs were designed and implemented. The book examines the process of building national ICT institutions, showing how to design and implement an integrated e-government program. The book describes how a fund was developed to promote grassroots innovations that leverage ICT to solve problems of rural development and poverty. The book proposes national e-strategies be grounded in an integrated framework and institutional mechanisms that would exploit synergies and interdependencies among the different e.
Transforming Government
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Author : Ernest Pages
language : en
Publisher: CreateSpace
Release Date : 2015-03-31
Transforming Government written by Ernest Pages and has been published by CreateSpace this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-03-31 with categories.
Most local government managers would like to use information technology (IT) that helps their organizations serve the community by reducing costs, expanding services, and eliminating risk. Sometimes it's not so easy. This book is intended to be a practical guide for local government managers wanting to maximize the value of IT in their organizations. It provides recommendations for aligning IT with local government's strategic vision, identifying opportunities to leverage technology, as well as tackling the ever-challenging step of getting started. Simply adopting individual technologies to fulfill each need as it arises is not the answer. This short-sighted approach has helped to install many of the incompatible technologies that live within local governments today. Technology must be approached from the broader perspective as facilitator of an integrated organization that works together. As our governments adopt more complex technologies, quality management systems are needed to ensure that there is alignment - not conflict - with the goals of the business. If problems exist within the IT infrastructure, there are a whole host of headaches and issues that can slow or even stop government services. At the core, it is important to understand industry norms and how your IT group compares in terms of functionality, structure and cost to other successful government IT systems. If organizational processes are designed collectively and IT is managed properly, local government managers will be empowered to save taxpayer dollars, reduce business risk, enhance services delivered to the community, and even identify new revenue streams. Local governments are in the process of a metamorphosis. Organizations are transitioning from a collection of isolated departments with separate functions and deliverables, to a unified business that shares information through linked processes. At the heart of the transformation is visionary leadership combined with dynamic and clear management of the technology. Along with this spirit of transformation, we must be able to use our IT resources more wisely. Communities are increasing their demands for services, while challenging economic times are intensifying downward fiscal pressures. As a result, local governments are searching for ways to lower their cost to serve - examining both what services are provided and how they are delivered. Changing political leadership and evolving technologies can often make achieving effective IT seem impossible. Written by management and IT experts with years of hands-on experience working with city and county managers, Transforming Government is a hands-on manual that outlines the steps to align IT with local government's strategic vision, maximize the value of IT, and begin the transformation.
Practical Innovation In Government
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Author : Alan G Robinson
language : en
Publisher: Berrett-Koehler Publishers
Release Date : 2022-07-19
Practical Innovation In Government written by Alan G Robinson and has been published by Berrett-Koehler Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-07-19 with Business & Economics categories.
This book is a comprehensive guide to an exciting new approach that managers at any level can use to transform their corners of government. Whether people want more government or less, everyone wants an efficient government. Traditional thinking is that this requires a government to be run more like a business. But a government is not a business, and this approach merely replaces old problems with new ones. In their six-year, five-country study of seventy-seven government organizations-ranging from small departments to entire states-Alan Robinson and Dean Schroeder found that the predominant private-sector approaches to improvement don't work well in the public sector, while practices that are rare in the private sector prove highly effective. The highest performers they studied had attained levels of efficiency that rivaled the best private-sector companies. Rather than management making the improvements, as is the norm in the private sector, these high-performers focused on front-line-driven improvement, where most of the change activity was led by supervisors and low-level managers who unleashed the creativity and ideas of their employees to improve their operations bit by bit every day. You'll discover how Denver's Department of Excise and Licenses reduced wait times from an hour and forty minutes to just seven minutes; how the Washington State Patrol garage tripled its productivity and became a national benchmark; how a K8 school in New Brunswick, Canada, boosted the percentage of students reading at the appropriate age level from 22 percent to 78 percent; and much more.
Transforming Government
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Author : Patricia W. Ingraham
language : en
Publisher: Jossey-Bass
Release Date : 1998
Transforming Government written by Patricia W. Ingraham and has been published by Jossey-Bass this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Business & Economics categories.
Transforming Government reveals the key lessons for managing reform being learned from the federal government's Reinventing Government program. Leaders will discover that success will be evident not in major, sweeping changes but in a series of small but important signs: leaders looking to the history of their own organizations - rather than at practices of others - for solutions; resources for implementation consistently provided by leaders; and central to reform, strong, continuous leadership. The contributors draw directly from the expertise and experience of reinvention laboratories at the Department of Labor, the Department of Agriculture, the Department of Health and Human Services, the Internal Revenue Service, and others.