Transforming Public Services Combining Data And Algorithms To Fulfil Citizen S Expectations
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Transforming Public Services Combining Data And Algorithms To Fulfil Citizen S Expectations
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Author : Christophe Gaie
language : en
Publisher: Springer Nature
Release Date :
Transforming Public Services Combining Data And Algorithms To Fulfil Citizen S Expectations written by Christophe Gaie and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Transforming Public Services Combining Data And Algorithms To Fulfil Citizen S Expectations
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Author : Christophe Gaie
language : en
Publisher: Springer
Release Date : 2024-05-20
Transforming Public Services Combining Data And Algorithms To Fulfil Citizen S Expectations written by Christophe Gaie and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-05-20 with Computers categories.
This book provides a precise portrayal of the current trends and future perspectives of e-Government. It outlines new approaches that optimize public services across diverse sectors. Going beyond traditional boundaries, it offers mathematical models for public services supported by convincing case studies. This book significantly enhances various government services, such as education, healthcare, safety, security, and culture. It also strongly emphasizes safeguarding citizens' personal data, ensuring privacy, and obtaining explicit consent. Tailored for students and academics, the book is an invaluable reference for teaching graduate courses in e-Government, Process Modelling, or Artificial Intelligence. Its impact extends beyond the classroom; civil servants from all domains can find practical insights to navigate the ongoing modernization of public services. Even citizens curious about the transformation in their public services can find this book enlightening. Researchers working in the area of e-Governance can use this book to discover the recent developments in e-Government.
Oecd Digital Government Studies Digital Government Review Of Norway Boosting The Digital Transformation Of The Public Sector
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Author : OECD
language : en
Publisher: OECD Publishing
Release Date : 2017-09-01
Oecd Digital Government Studies Digital Government Review Of Norway Boosting The Digital Transformation Of The Public Sector written by OECD and has been published by OECD Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-09-01 with categories.
This review provides policy advice to support the Norwegian government in implementing digital government.
The Path To Becoming A Data Driven Public Sector
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Author : Oecd
language : en
Publisher: Org. for Economic Cooperation & Development
Release Date : 2019-11-28
The Path To Becoming A Data Driven Public Sector written by Oecd and has been published by Org. for Economic Cooperation & Development this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-11-28 with categories.
Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.
Case Studies In E Government 2 0
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Author : Imed Boughzala
language : en
Publisher: Springer
Release Date : 2014-09-11
Case Studies In E Government 2 0 written by Imed Boughzala and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-09-11 with Business & Economics categories.
The goal of this book is to provide a comprehensive, multi-dimensional approach to research and practice in e-government 2.0 implementation. Contributions from an international panel of experts apply a variety of methodological approaches and illustrative case studies to present state-of-the-art analysis and perspectives. Around the world, governments are employing technological advancements to revolutionize their ways of working, resulting in changing relationships among public organizations and their constituents. Important enablers are new uses of information and knowledge-sharing technologies that emerged with the advent of the Web 2.0 paradigm; initially used in the private arena, such user-friendly, participatory, intuitive and flexible Web 2.0 technologies (e.g., blogs, Wikis, RSS, social networking platforms, folksonomy, podcasting, mashups, virtual worlds, open linked data, etc.) are increasingly disseminated within the professional sphere, regardless of organization type or field of activities. Current e-government environments have undergone considerable transformations in an attempt to satisfy the incessant demand for more advanced e-service delivery, better access to information and more efficient government management. Looking to the future, the emergence of Web 2.0, the rise of social networks and the wider dissemination of data and information are expected to generate many benefits, such as a better match between public services and citizens' expectations, greater adoption of online services by citizens and better control of costs and prevention of delays in the implementation of new services. Governments around the world are building frameworks and proposals for e-government 2.0, in the hopes of improving participation, transparency and integration, while speeding up the pace of innovation through collaboration and consultation. This volume addresses a gap in the research literature, offering timely insights on the e-government 2.0 phenomenon and directions for future practice and policy.
Digital Governance
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Author : Michael E. Milakovich
language : en
Publisher: Routledge
Release Date : 2021-09-27
Digital Governance written by Michael E. Milakovich and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-09-27 with Political Science categories.
The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.
Designing For Digital Transformation Co Creating Services With Citizens And Industry
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Author : Sara Hofmann
language : en
Publisher: Springer Nature
Release Date : 2020-12-01
Designing For Digital Transformation Co Creating Services With Citizens And Industry written by Sara Hofmann and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-01 with Computers categories.
This book constitutes the thoroughly refereed proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2020, held in Kristiansand, Norway, in December 2020. The 28 revised full research papers included in the volume together with 7 research-in-progress papers and 9 prototype papers, were carefully reviewed and selected from 93 submissions. They are organized in the following topical sections: digital public services; data science; design principles; methodology; platforms and networks; and service science. Due to the Corona pandemic this event was held virtually.
Big Data And Analytics
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Author : Vincenzo Morabito
language : en
Publisher: Springer
Release Date : 2015-01-31
Big Data And Analytics written by Vincenzo Morabito and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-01-31 with Business & Economics categories.
This book presents and discusses the main strategic and organizational challenges posed by Big Data and analytics in a manner relevant to both practitioners and scholars. The first part of the book analyzes strategic issues relating to the growing relevance of Big Data and analytics for competitive advantage, which is also attributable to empowerment of activities such as consumer profiling, market segmentation, and development of new products or services. Detailed consideration is also given to the strategic impact of Big Data and analytics on innovation in domains such as government and education and to Big Data-driven business models. The second part of the book addresses the impact of Big Data and analytics on management and organizations, focusing on challenges for governance, evaluation, and change management, while the concluding part reviews real examples of Big Data and analytics innovation at the global level. The text is supported by informative illustrations and case studies, so that practitioners can use the book as a toolbox to improve understanding and exploit business opportunities related to Big Data and analytics.
Reimagining Our Futures Together
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Author : International Commission on the Futures of Education
language : en
Publisher: UNESCO Publishing
Release Date : 2021-11-06
Reimagining Our Futures Together written by International Commission on the Futures of Education and has been published by UNESCO Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-06 with Political Science categories.
The interwoven futures of humanity and our planet are under threat. Urgent action, taken together, is needed to change course and reimagine our futures.
Innovation Collective Intelligence And Resiliency In Healthcare Organizations
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Author : Aline Courie-Lemeur
language : en
Publisher: John Wiley & Sons
Release Date : 2024-02-21
Innovation Collective Intelligence And Resiliency In Healthcare Organizations written by Aline Courie-Lemeur and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-02-21 with Political Science categories.
Resilience in healthcare organizations is a complex issue, involving all stakeholders in the healthcare field. It is a highly topical issue, even more so in the wake of the recent health crisis. This book explores the impact of collective intelligence on the resilience of these organizations, and the role played by innovation. Health organizations comprise the structures and systems involved in treating patients, as well as healthcare professionals with medical, social or medico-social expertise, along with institutional and administrative players in the field. Innovation, Collective Intelligence and Resiliency in Healthcare Organizations alternates between theoretical readings and illustrative case studies. Their diversity is the result of their contributors: university researchers, institutional players from healthcare authorities, practicing caregivers in hospital structures or healthcare coordination support systems, and managers of healthcare structures and systems.