Trust And Distrust In Organizations
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Trust And Distrust In Organizations
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Author : Roderick M. Kramer
language : en
Publisher: Russell Sage Foundation
Release Date : 2004-04-29
Trust And Distrust In Organizations written by Roderick M. Kramer and has been published by Russell Sage Foundation this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-04-29 with Political Science categories.
The effective functioning of a democratic society—including social, business, and political interactions—largely depends on trust. Yet trust remains a fragile and elusive resource in many of the organizations that make up society's building blocks. In their timely volume, Trust and Distrust in Organizations, editors Roderick M. Kramer and Karen S. Cook have compiled the most important research on trust in organizations, illuminating the complex nature of how trust develops, functions, and often is thwarted in organizational settings. With contributions from social psychologists, sociologists, political scientists, economists, and organizational theorists, the volume examines trust and distrust within a variety of settings—from employer-employee and doctor-patient relationships, to geographically dispersed work teams and virtual teams on the internet. Trust and Distrust in Organizations opens with an in-depth examination of hierarchical relationships to determine how trust is established and maintained between people with unequal power. Kurt Dirks and Daniel Skarlicki find that trust between leaders and their followers is established when people perceive a shared background or identity and interact well with their leader. After trust is established, people are willing to assume greater risks and to work harder. In part II, the contributors focus on trust between people in teams and networks. Roxanne Zolin and Pamela Hinds discover that trust is more easily established in geographically dispersed teams when they are able to meet face-to-face initially. Trust and Distrust in Organizations moves on to an examination of how people create and foster trust and of the effects of power and betrayal on trust. Kimberly Elsbach reports that managers achieve trust by demonstrating concern, maintaining open communication, and behaving consistently. The final chapter by Roderick Kramer and Dana Gavrieli includes recently declassified data from secret conversations between President Lyndon Johnson and his advisors that provide a rich window into a leader's struggles with problems of trust and distrust in his administration. Broad in scope, Trust and Distrust in Organizations provides a captivating and insightful look at trust, power, and betrayal, and is essential reading for anyone wishing to understand the underpinnings of trust within a relationship or an organization. A Volume in the Russell Sage Foundation Series on Trust
Distrust
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Author : Russell Hardin
language : en
Publisher: Russell Sage Foundation
Release Date : 2004-05-20
Distrust written by Russell Hardin and has been published by Russell Sage Foundation this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-05-20 with Political Science categories.
If trust is sometimes the rational response in interpersonal relations, then it can also be rational to distrust. Indeed, distrust is the preferred response when it protects against harm—as when parents do not entrust the safety of their child to a disreputable caretaker. Liberal political theory was largely founded on distrust of government, and the assumption that government cannot and should not be trusted led the framers of the U.S. constitution to establish a set of institutions explicitly designed to limit government power. With contributions from political science, anthropology, economics, psychology, and philosophy, Distrust examines the complex workings of trust and distrust in personal relationships, groups, and international settings. Edna Ullman-Margalit succinctly defines distrust as the negation of trust, and examines the neutral state between the two responses in interpersonal relations. As Margalit points out, people typically defer judgment—while remaining mildly wary of another's intentions—until specific grounds for trust or distrust become evident. In relations between nations, misplaced trust can lead to grievous harm, so nations may be inclined to act as though they distrust other nations more than they actually do. Editor Russell Hardin observes that the United States and the former Soviet Union secured a kind of institutionalized distrust—through the development of the nuclear deterrent system—that stabilized the relationship between the two countries for four decades. In another realm where distrust plays a prominent role, Margaret Levi, Matthew Moe, and Theresa Buckley show that since the National Labor Relations Board has not been able to overcome distrust between labor unions and employers, it strives to equalize the power held by each group in negotiations. Recapitulating liberal concerns about state power, Patrick Troy argues that citizen distrust keeps government regulation under scrutiny and is more beneficial to the public than unconditional trust. Despite the diversity of contexts examined, the contributors reach remarkably similar conclusions about the important role of trust and distrust in relations between individuals, nations, and citizens and their governments. Distrust makes a significant contribution to the growing field of trust studies and provides a useful guide for further research. A Volume in the Russell Sage Foundation Series on Trust
Trust In Organizations
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Author : Roderick Moreland Kramer
language : en
Publisher: SAGE
Release Date : 1996
Trust In Organizations written by Roderick Moreland Kramer and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Business & Economics categories.
Trust plays a central role in organizational life. It facilitates exchanges among individuals, enhances cooperation and coordination, and contributes to more effective relationships. This volume brings together a cross-disciplinary group of contributors to present some of the latest, most exciting conceptual perspectives in the field and to demonstrate a variety of new methodological approaches to the study of trust. It includes discussions on: the psychological and social antecedents of trust; the effects of social and organizational structures on trust; and the broad effects of trust on organizational functioning.
Cooperation Without Trust
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Author : Karen S. Cook
language : en
Publisher: Russell Sage Foundation
Release Date : 2005-06-30
Cooperation Without Trust written by Karen S. Cook and has been published by Russell Sage Foundation this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-06-30 with Political Science categories.
Some social theorists claim that trust is necessary for the smooth functioning of a democratic society. Yet many recent surveys suggest that trust is on the wane in the United States. Does this foreshadow trouble for the nation? In Cooperation Without Trust? Karen Cook, Russell Hardin, and Margaret Levi argue that a society can function well in the absence of trust. Though trust is a useful element in many kinds of relationships, they contend that mutually beneficial cooperative relationships can take place without it. Cooperation Without Trust? employs a wide range of examples illustrating how parties use mechanisms other than trust to secure cooperation. Concerns about one's reputation, for example, could keep a person in a small community from breaching agreements. State enforcement of contracts ensures that business partners need not trust one another in order to trade. Similarly, monitoring worker behavior permits an employer to vest great responsibility in an employee without necessarily trusting that person. Cook, Hardin, and Levi discuss other mechanisms for facilitating cooperation absent trust, such as the self-regulation of professional societies, management compensation schemes, and social capital networks. In fact, the authors argue that a lack of trust—or even outright distrust—may in many circumstances be more beneficial in creating cooperation. Lack of trust motivates people to reduce risks and establish institutions that promote cooperation. A stout distrust of government prompted America's founding fathers to establish a system in which leaders are highly accountable to their constituents, and in which checks and balances keep the behavior of government officials in line with the public will. Such institutional mechanisms are generally more dependable in securing cooperation than simple faith in the trustworthiness of others. Cooperation Without Trust? suggests that trust may be a complement to governing institutions, not a substitute for them. Whether or not the decline in trust documented by social surveys actually indicates an erosion of trust in everyday situations, this book argues that society is not in peril. Even if we were a less trusting society, that would not mean we are a less functional one. A Volume in the Russell Sage Foundation Series on Trust
Trust Organizations And Social Interaction
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Author : Søren Jagd
language : en
Publisher:
Release Date : 2016
Trust Organizations And Social Interaction written by Søren Jagd and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016 with Leadership categories.
Trust, Organizations and Social Interaction aims to promote new knowledge about trust in an organizational context. The book provides case-analysis of how trust is formed through processes of social interaction in which actors observe, reflect upon and make sense of trust behaviour and its meaning in an organizational and social environment. It greatly contributes to clarifying what a process view may mean in trust research and to the understanding how social interaction processes affect trust. The contributing authors demonstrate how trust and distrust are produced and reproduced in a complex interplay with social processes and practices. Instead of asking how trust may be measured or how trust is a resource for managers, they explore how trust develops and how managers become intertwined with and caught up in trust processes. This enlightening empirical analysis of trust and its relationship with organizational processes is a vital resource for students, academics and scholars of organization, management, organizational behaviour and change, HRM and learning. Contributors include: J. Allwood, N. Berbyuk Lindström, M. Bosse, M.-B. Ellingsen, B. Espedal, M. Frederiksen, L. Fuglsang, A.H. Gausdal, K. Grønhaug, U.K. Hansen, M. Ikonen, S. Jagd, S.T. Johansen, I.-L. Johansson, K. Malkamäki, K. Mogensen, L. Näslund, M. Neisig, K.A. Perry, M.A. Rasmussen, T. Savolainen, M. Selart, A. Swärd, N. Thygesen, S. Vallentin
Knowledge Solutions
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Author : Olivier Serrat
language : en
Publisher: Springer
Release Date : 2017-05-22
Knowledge Solutions written by Olivier Serrat and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-05-22 with Business & Economics categories.
This book is open access under a CC BY-NC 3.0 IGO license. This book comprehensively covers topics in knowledge management and competence in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, as well as knowledge capture and storage. Presented in accessible “chunks,” it includes more than 120 topics that are essential to high-performance organizations. The extensive use of quotes by respected experts juxtaposed with relevant research to counterpoint or lend weight to key concepts; “cheat sheets” that simplify access and reference to individual articles; as well as the grouping of many of these topics under recurrent themes make this book unique. In addition, it provides scalable tried-and-tested tools, method and approaches for improved organizational effectiveness. The research included is particularly useful to knowledge workers engaged in executive leadership; research, analysis and advice; and corporate management and administration. It is a valuable resource for those working in the public, private and third sectors, both in industrialized and developing countries.
Organizational Trust
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Author : Roderick Moreland Kramer
language : en
Publisher: Oxford University Press, USA
Release Date : 2006
Organizational Trust written by Roderick Moreland Kramer and has been published by Oxford University Press, USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Business & Economics categories.
Organizational Trust is a subject which has over the past decade become of increasing importance to organizational theory and research. The book examines what trust is, how it is developed and maintained, its underpinnings, manifestations, and its fragility, through a presentation and discussion of key readings.
Restoring Trust In Organizations And Leaders
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Author : Roderick M. Kramer
language : en
Publisher: OUP USA
Release Date : 2012-05-11
Restoring Trust In Organizations And Leaders written by Roderick M. Kramer and has been published by OUP USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-11 with Business & Economics categories.
Restoring Trust in Organizations and Leaders is the first volume to adopt the mulidisciplinary approach required to understand the decline in public trust in contemporary institutions, and to propose and assess remedies.
The Trust Process In Organizations
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Author : B. Nooteboom
language : en
Publisher: Edward Elgar Publishing
Release Date : 2003-01-01
The Trust Process In Organizations written by B. Nooteboom and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-01-01 with Social Science categories.
'This volume is essential reading for those who want to keep abreast of cutting edge research on the role and sources of trust in organizations. The introductory chapters by Nooteboom and Six make conceptual strides by examining the interface between cognitive theory and different forms of trust. The detailed case studies and quantitative analyses of trust in organizational and team contexts fill an important gap in the empirical literature on trust. Overall the volume does a superb job of outlining a research programme addressed to theorists concerned with problems of cognition, trust, power and reciprocity in organizational settings.' - Edward Lorenz, Centre d'Etudes de l'Emploi, France 'This is an important and timely book. During the last ten years there has been growing recognition of the role of trust in promoting the economic performance of firms, organizations and societies, but much of the research has been of a purely theoretical nature. Now two leading proponents of the new approach have collaborated to provide empirical confirmation of key hypotheses. This collection of highly original studies by Dutch and French researchers highlights the importance of leadership and other social processes in engineering trust within organizations. It is essential reading for economists, sociologists, psychologists, and students of management and organization interested in this field.' - Mark Casson, University of Reading, UK Taking an interdisciplinary approach, this volume focuses on the trust processes between people within organizations, with an emphasis on empirical studies.