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Ultimate Itil 4 For Scaling Itsm In Enterprises Design Scalable Integrated It Service Management Systems Itsms With Itil 4 Devops Cloud And Agile For Complex It Ecosystems

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Ultimate Itil 4 For Scaling Itsm In Enterprises Design Scalable Integrated It Service Management Systems Itsms With Itil 4 Devops Cloud And Agile For Complex It Ecosystems

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Author : Sankarsan Biswas
language : en
Publisher: Orange Education Pvt Limited
Release Date : 2025-07-28

Ultimate Itil 4 For Scaling Itsm In Enterprises Design Scalable Integrated It Service Management Systems Itsms With Itil 4 Devops Cloud And Agile For Complex It Ecosystems written by Sankarsan Biswas and has been published by Orange Education Pvt Limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-07-28 with Computers categories.

Confidently Scale ITSM Using ITIL® 4, DevOps, and Cloud. Key Features● Scalable ITIL® 4 strategies tailored for complex enterprise needs.● Seamless integration with Agile, DevOps, Cloud, and Digital tools.● Practical frameworks for KPIs, performance, and ITSM governance. Book DescriptionITIL® 4 is the foundation for modern, scalable, and value-driven IT Service Management (ITSM). But mastering its true potential requires more than certification. Ultimate ITIL® 4 for Scaling ITSM in Enterprise is your definitive guide to evolving from foundational knowledge to transformational leadership. Whether you're an ITSM practitioner, consultant, or technology leader, this book takes you beyond the basics—deep into the realities of applying ITIL® 4 in today’s hybrid, fast-paced environments shaped by Agile, DevOps, Cloud, and Digital Transformation. You’ll begin with a solid refresh of the core concepts, then advance through ITIL® 4’s critical practices—from governance, risk, and continual improvement to technical integration and enterprise-scale implementation. Along the way, you'll learn to craft scalable workflows, embed KPIs, measure value, align with business outcomes, and build ITSM ecosystems that thrive across geographies and functions. This isn’t just a theory book—it’s a strategic playbook for real-world impact. You’ll close each chapter better equipped to drive operational excellence and future-proof your ITSM capabilities in a digital-first world. If you’re serious about turning ITIL® 4 into a competitive advantage and don’t want to be left behind in the next wave of enterprise transformation, this is the book for you! What you will learn● Apply advanced ITIL® 4 strategies in complex enterprise settings.● Integrate ITIL® 4 with Agile, DevOps, Cloud, and AI practices.● Design resilient ITSM workflows aligned to business objectives.● Build governance models that ensure value and compliance.● Measure service value using KPIs, SLAs, and metrics frameworks.● Lead continual improvement and prepare for future ITSM trends.

Ultimate Itil 4 For Scaling Itsm In Enterprises Design Scalable Integrated It Service Management Systems Itsms With Itil 4 Devops Cloud And Agile For Complex It Ecosystems

DOWNLOAD
Author : Sankarsan Biswas
language : en
Publisher: Orange Education Pvt Limited
Release Date : 2025-07-28

Ultimate Itil 4 For Scaling Itsm In Enterprise

DOWNLOAD
Author : Sankarsan Biswas
language : en
Publisher: Orange Education Pvt Ltd
Release Date : 2025-07-28

Ultimate Itil 4 For Scaling Itsm In Enterprise written by Sankarsan Biswas and has been published by Orange Education Pvt Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-07-28 with Computers categories.

TAGLINE Confidently Scale ITSM Using ITIL® 4, DevOps, and Cloud. KEY FEATURES ● Scalable ITIL® 4 strategies tailored for complex enterprise needs. ● Seamless integration with Agile, DevOps, Cloud, and Digital tools. ● Practical frameworks for KPIs, performance, and ITSM governance. DESCRIPTION ITIL® 4 is the foundation for modern, scalable, and value-driven IT Service Management (ITSM). But mastering its true potential requires more than certification. Ultimate ITIL® 4 for Scaling ITSM in Enterprise is your definitive guide to evolving from foundational knowledge to transformational leadership. Whether you're an ITSM practitioner, consultant, or technology leader, this book takes you beyond the basics—deep into the realities of applying ITIL® 4 in today’s hybrid, fast-paced environments shaped by Agile, DevOps, Cloud, and Digital Transformation. You’ll begin with a solid refresh of the core concepts, then advance through ITIL® 4’s critical practices—from governance, risk, and continual improvement to technical integration and enterprise-scale implementation. Along the way, you'll learn to craft scalable workflows, embed KPIs, measure value, align with business outcomes, and build ITSM ecosystems that thrive across geographies and functions. This isn’t just a theory book—it’s a strategic playbook for real-world impact. You’ll close each chapter better equipped to drive operational excellence and future-proof your ITSM capabilities in a digital-first world. If you’re serious about turning ITIL® 4 into a competitive advantage and don’t want to be left behind in the next wave of enterprise transformation, this is the book for you! WHAT WILL YOU LEARN ● Apply advanced ITIL® 4 strategies in complex enterprise settings. ● Integrate ITIL® 4 with Agile, DevOps, Cloud, and AI practices. ● Design resilient ITSM workflows aligned to business objectives. ● Build governance models that ensure value and compliance. ● Measure service value using KPIs, SLAs, and metrics frameworks. ● Lead continual improvement and prepare for future ITSM trends. WHO IS THIS BOOK FOR? This book is for ITSM professionals, consultants, managers, and enterprise leaders with a foundational understanding of ITIL® 4. It's ideal for those aiming to scale ITSM across large organizations, integrate with Agile, DevOps, and Cloud, and deliver measurable business value through service excellence. Whether you're leading digital transformation, optimizing operations, or preparing for senior ITSM roles, this book equips you with the insights and tools to lead with confidence in a complex, evolving IT landscape. TABLE OF CONTENTS 1. Introduction to Advanced ITIL4 Concepts 2. Revisiting ITIL4 Basics 3. ITIL4’s Role in Digital Transformation 4. General Management Practices 5. Service Management Practices 6. Technical Management Practices 7. Integrating ITIL4 with Modern Frameworks 8. Scaling ITIL4 in Large Enterprises 9. Measuring ITIL4 Performance and Value Creation 10. Governance and Continual Improvement 11. Emerging Trends and Technologies in ITIL4 12. Overcoming Challenges in ITIL4 Implementation 13. The Road Ahead for ITIL4 Professionals Index

Service Strategy

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Author : Great Britain. Office of Government Commerce
language : en
Publisher: The Stationery Office
Release Date : 2007-05-30

Service Strategy written by Great Britain. Office of Government Commerce and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-05-30 with Business & Economics categories.

This volume provides guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.

The Devops Handbook

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Author : Gene Kim
language : en
Publisher: IT Revolution
Release Date : 2016-10-06

The Devops Handbook written by Gene Kim and has been published by IT Revolution this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-10-06 with Business & Economics categories.

Increase profitability, elevate work culture, and exceed productivity goals through DevOps practices. More than ever, the effective management of technology is critical for business competitiveness. For decades, technology leaders have struggled to balance agility, reliability, and security. The consequences of failure have never been greater—whether it's the healthcare.gov debacle, cardholder data breaches, or missing the boat with Big Data in the cloud. And yet, high performers using DevOps principles, such as Google, Amazon, Facebook, Etsy, and Netflix, are routinely and reliably deploying code into production hundreds, or even thousands, of times per day. Following in the footsteps of The Phoenix Project, The DevOps Handbook shows leaders how to replicate these incredible outcomes, by showing how to integrate Product Management, Development, QA, IT Operations, and Information Security to elevate your company and win in the marketplace.

Measure What Matters

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Author : John Doerr
language : en
Publisher: Penguin
Release Date : 2018-04-24

Measure What Matters written by John Doerr and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-04-24 with Business & Economics categories.

#1 New York Times Bestseller Legendary venture capitalist John Doerr reveals how the goal-setting system of Objectives and Key Results (OKRs) has helped tech giants from Intel to Google achieve explosive growth—and how it can help any organization thrive. In the fall of 1999, John Doerr met with the founders of a start-up whom he'd just given $12.5 million, the biggest investment of his career. Larry Page and Sergey Brin had amazing technology, entrepreneurial energy, and sky-high ambitions, but no real business plan. For Google to change the world (or even to survive), Page and Brin had to learn how to make tough choices on priorities while keeping their team on track. They'd have to know when to pull the plug on losing propositions, to fail fast. And they needed timely, relevant data to track their progress—to measure what mattered. Doerr taught them about a proven approach to operating excellence: Objectives and Key Results. He had first discovered OKRs in the 1970s as an engineer at Intel, where the legendary Andy Grove ("the greatest manager of his or any era") drove the best-run company Doerr had ever seen. Later, as a venture capitalist, Doerr shared Grove's brainchild with more than fifty companies. Wherever the process was faithfully practiced, it worked. In this goal-setting system, objectives define what we seek to achieve; key results are how those top-priority goals will be attained with specific, measurable actions within a set time frame. Everyone's goals, from entry level to CEO, are transparent to the entire organization. The benefits are profound. OKRs surface an organization's most important work. They focus effort and foster coordination. They keep employees on track. They link objectives across silos to unify and strengthen the entire company. Along the way, OKRs enhance workplace satisfaction and boost retention. In Measure What Matters, Doerr shares a broad range of first-person, behind-the-scenes case studies, with narrators including Bono and Bill Gates, to demonstrate the focus, agility, and explosive growth that OKRs have spurred at so many great organizations. This book will help a new generation of leaders capture the same magic.

Mastering Windows Security And Hardening

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Author : Mark Dunkerley
language : en
Publisher: Packt Publishing Ltd
Release Date : 2020-07-08

Mastering Windows Security And Hardening written by Mark Dunkerley and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-07-08 with Computers categories.

Enhance Windows security and protect your systems and servers from various cyber attacks Key Features Book DescriptionAre you looking for effective ways to protect Windows-based systems from being compromised by unauthorized users? Mastering Windows Security and Hardening is a detailed guide that helps you gain expertise when implementing efficient security measures and creating robust defense solutions. We will begin with an introduction to Windows security fundamentals, baselining, and the importance of building a baseline for an organization. As you advance, you will learn how to effectively secure and harden your Windows-based system, protect identities, and even manage access. In the concluding chapters, the book will take you through testing, monitoring, and security operations. In addition to this, you’ll be equipped with the tools you need to ensure compliance and continuous monitoring through security operations. By the end of this book, you’ll have developed a full understanding of the processes and tools involved in securing and hardening your Windows environment.What you will learn Understand baselining and learn the best practices for building a baseline Get to grips with identity management and access management on Windows-based systems Delve into the device administration and remote management of Windows-based systems Explore security tips to harden your Windows server and keep clients secure Audit, assess, and test to ensure controls are successfully applied and enforced Monitor and report activities to stay on top of vulnerabilities Who this book is for This book is for system administrators, cybersecurity and technology professionals, solutions architects, or anyone interested in learning how to secure their Windows-based systems. A basic understanding of Windows security concepts, Intune, Configuration Manager, Windows PowerShell, and Microsoft Azure will help you get the best out of this book.

Software Processes And Life Cycle Models

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Author : Ralf Kneuper
language : en
Publisher: Springer
Release Date : 2018-08-24

Software Processes And Life Cycle Models written by Ralf Kneuper and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-08-24 with Computers categories.

This book provides a comprehensive overview of the field of software processes, covering in particular the following essential topics: software process modelling, software process and lifecycle models, software process management, deployment and governance, and software process improvement (including assessment and measurement). It does not propose any new processes or methods; rather, it introduces students and software engineers to software processes and life cycle models, covering the different types ranging from “classical”, plan-driven via hybrid to agile approaches. The book is structured as follows: In chapter 1, the fundamentals of the topic are introduced: the basic concepts, a historical overview, and the terminology used. Next, chapter 2 covers the various approaches to modelling software processes and lifecycle models, before chapter 3 discusses the contents of these models, addressing plan-driven, agile and hybrid approaches. The following three chapters address various aspects of using software processes and lifecycle models within organisations, and consider the management of these processes, their assessment and improvement, and the measurement of both software and software processes. Working with software processes normally involves various tools, which are the focus of chapter 7, before a look at current trends in software processes in chapter 8 rounds out the book. This book is mainly intended for graduate students and practicing professionals. It can be used as a textbook for courses and lectures, for self-study, and as a reference guide. When used as a textbook, it may support courses and lectures on software processes, or be used as complementary literature for more basic courses, such as introductory courses on software engineering or project management. To this end, it includes a wealth of examples and case studies, and each chapter is complemented by exercises that help readers gain a better command of the concepts discussed.

Cobit 2019 Framework

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Author : Isaca
language : en
Publisher:
Release Date : 2018-11

Cobit 2019 Framework written by Isaca and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-11 with categories.

Managing Agile

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Author : Alan Moran
language : en
Publisher:
Release Date : 2015

Managing Agile written by Alan Moran and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with categories.

This book examines agile approaches from a management perspective by focusing on matters of strategy, implementation, organization and people. It examines the turbulence of the marketplace and business environment in order to identify what role agile management has to play in coping with such change and uncertainty. Based on observations, personal experience and extensive research, it clearly identifies the fabric of the agile organization, helping managers to become agile leaders in an uncertain world. The book opens with a broad survey of agile strategies, comparing and contrasting some of the major methodologies selected on the basis of where they lie on a continuum of ceremony and formality, ranging from the minimalist technique-driven and software engineering focused XP, to the pragmatic product-project paradigm that is Scrum and its scaled counterpart SAFe®, to the comparatively project-centric DSDM. Subsequently, the core of the book focuses on DSDM, owing to the method's comprehensive elaboration of program and project management practices. This work will chiefly be of interest to all those with decision-making authority within their organizations (e.g., senior managers, line managers, program, project and risk managers) and for whom topics such as strategy, finance, quality, governance and risk management constitute a daily aspect of their work. It will, however, also be of interest to those readers in advanced management or business administration courses (e.g., MBA, MSc), who wish to engage in the management of agile organizations and thus need to adapt their skills and knowledge accordingly.

Ultimate Itil 4 For Scaling Itsm In Enterprises Design Scalable Integrated It Service Management Systems Itsms With Itil 4 Devops Cloud And Agile For Complex It Ecosystems

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