Uncommon Service

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Uncommon Service

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Author : Frances X. Frei
language : en
Publisher: Harvard Business Press
Release Date : 2012

Uncommon Service written by Frances X. Frei and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Customer relations categories.

Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.

The Book Of Uncommon Prayer

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Author : Steve L. Case
language : en
Publisher: Harper Collins
Release Date : 2002

The Book Of Uncommon Prayer written by Steve L. Case and has been published by Harper Collins this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Religion categories.

Why do you need this book? Because there are treasures in tradition. In stark contrast to the common belief that youth workers require nothing less than a light show, smoke machine, and sweaty punk-rock band to reach teenagers' souls, more and more youth have actually been moving toward depth and quiet---and away from fluff and noise. Creeds, candles, silence, and ancient spiritual practices are all gaining understanding and popularity among students who're passionately seeking otherworldly and mysterious fragrances. They're realizing that there are treasures in tradition. The Book of Uncommon Prayer is your tool for unearthing, dusting off, and tapping into these treasures---but in ways that are completely contemporary and, more importantly, completely relevant to students. It's personal. The prayers and worship services inside are written for youth ministry---for students and for youth workers! They tell the from-the-gut truth about what you and your kids face every day---and in language that won't leave anybody scratching their heads. It's practical. These tools are for just about any situation you can think of. Need a prayer for a lock-in? For family? For loving enemies? For final exams? How about a mind-blowing 'Dumpster' Christmas service? An eye-opening service for All Hallows Eve? Or the most intense service for Good Friday you've ever experienced? They're all here---along with many other innovative vehicles for bringing your students into communion with God. It's unparalleled. This book is for all denominations. It doesn't matter if you're mainline or evangelical, Protestant or Catholic; The Book of Uncommon Prayer is geared for all teenagers and youth workers in Jesus' church! There's also an entire section of devotions and prayers written specifically for you, the youth worker, to renew and strengthen you when times are tough. Plus...we've included a bonus music CD in the back---Eucharist---an at-once moody and energetic, ancient-postmodern collection of songs straight from the 'alternative worship' movement in the United Kingdom. Many services inside use songs from the Eucharist CD, and there's even an entire service that uses the CD from start to finish. Mysterious. Practical. Treasure-filled. (Yes, uncommon, too!) The Book of Uncommon Prayer is a rich source of God-revealing worship and a one-of-a-kind guide for personal renewal that youth workers, camp counselors, Sunday school teachers, adult volunteers (and even students) will love.

The Customer Service Revolution

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Author : John R. DiJulius
language : en
Publisher: Greenleaf Book Group
Release Date : 2015-01-06

The Customer Service Revolution written by John R. DiJulius and has been published by Greenleaf Book Group this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-01-06 with Business & Economics categories.

In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer—which ultimately permeates into people’s personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that! Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.

Uncommon Leadership

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Author : Phil Higson
language : en
Publisher: Kogan Page Publishers
Release Date : 2014-05-03

Uncommon Leadership written by Phil Higson and has been published by Kogan Page Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-05-03 with Business & Economics categories.

Leaders are expected to show the way forward, especially in unpredictable circumstances or when resources are constrained. Yet frustratingly, what is common to good leadership is not often widely practised. Uncommon Leadership will help you explore the uncommon insights that can make a significant difference to your leadership. It will lead you to fresh strategic thinking by challenging conventional wisdom and asking you to reflect on some thought-provoking questions. Using their wealth of experience as managers, educators and consultants, Phil Higson and Anthony Sturgess will help you to think differently about leadership. In this highly readable book, they stimulate fresh thinking on leadership and give you the practical platforms you need to deliver uncommon success in your organization. They bring uncommon leadership to life, combining insights from some remarkable leaders and their surprising stories, with their own individual take on leadership. Uncommon Leadership is supported by a companion website: www.uncommonleadership.co.uk, providing updates, tools and resources to help you do the common things uncommonly well.

Unleashed

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Author : Frances Frei
language : en
Publisher: Harvard Business Press
Release Date : 2020-06-02

Unleashed written by Frances Frei and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-06-02 with Business & Economics categories.

"Unleashed is worth an afternoon of your time, whether or not you are already a leader. It is sparkily written and personal, drawing on the experiences of co-authors (and spouses) Frei and Morriss."— Financial Times Leadership isn't easy. It takes grit, courage, and vision, among other things, that can be hard to come by on your toughest days. When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies. Frances Frei and Anne Morriss offer a different worldview. They argue that this popular leadership advice glosses over the most important thing you do as a leader: build others up. Leadership isn't about you. It's about how effective you are at empowering other people—and making sure this impact endures even in your absence. As Frei and Morriss show through inspiring stories from ancient Rome to present-day Silicon Valley, the origins of great leadership are found, paradoxically, not in worrying about your own status and advancement, but in the unrelenting focus on other people's potential. Unleashed provides radical advice for the practice of leadership today. Showing how the boldest, most effective leaders use a special combination of trust, love, and belonging to create an environment in which other people can excel, Frei and Morriss offer practical, battle-tested tools—based on their work with companies such as Uber, Riot Games, WeWork, and others—along with interviews and stories from their own personal experience, to make these ideas come alive. This book is your indispensable guide for unleashing greatness in other people . . . and, ultimately, in yourself. To learn more, please visit theleadersguide.com.

Uncommon Ground

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Author : Timothy Keller
language : en
Publisher: Thomas Nelson
Release Date : 2020-04-14

Uncommon Ground written by Timothy Keller and has been published by Thomas Nelson this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-04-14 with Religion categories.

Bestselling author Timothy Keller and legal scholar John Inazu bring together a thrilling range of artists, thinkers, and leaders to provide a guide to faithful living in a pluralistic, fractured world. How can Christians today interact with those around them in a way that shows respect to those whose beliefs are radically different but that also remains faithful to the gospel? Timothy Keller and John Inazu bring together illuminating stories--their own and from others--to answer this vital question. Uncommon Ground gathers an array of perspectives from people thinking deeply and working daily to live with humility, patience, and tolerance in our time. Contributors include: Lecrae Tish Harrison Warren Kristen Deede Johnson Claude Richard Alexander Shirley Hoogstra Sara Groves Rudy Carrasco Trillia Newbell Tom Lin Warren Kinghorn Providing varied and enlightening approaches to reaching faithfully across deep and often painful differences, Uncommon Ground shows us how to live with confidence, joy, and hope in a complex and fragmented age. "Loving engagement with folks with whom we disagree does not come easily for many of us with strong Christian convictions. Tim Keller and John Inazu are not only models for how to do this well, but in this fine book they have gathered wise conversation partners to offer much needed counsel on how to cultivate the spiritual virtues of humility, patience, and tolerance that are necessary for loving our neighbors in our increasingly pluralistic culture." -- Richard Mouw, Professor of Faith and Public Life, Fuller Theological Seminary "For anyone struggling to engage well with others in an era of toxic conflict, this book provides a framework, steeped in humility, that is not only insightful but is readily actionable. I'm grateful for the vulnerability and wisdom offered by each of the twelve leaders who contributed to this book. The task of learning to love well - neighbors and enemies alike - is long and urgent, and it can be costly. And yet, as this book shows us, because it is the work of Jesus, we can pursue this love with great hope." -- Gary A. Haugen, founder and CEO, International Justice Mission

Uncommon Sense

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Author : Peter Cochrane
language : en
Publisher: John Wiley & Sons
Release Date : 2004-08-13

Uncommon Sense written by Peter Cochrane and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-08-13 with Business & Economics categories.

"Peter Cochrane is one of our most far-sighted visionaries, and brings brilliant clarity and focus to our understanding of ourselves and our technologies, and of how profoundly each is transforming the other." -Douglas Adams, Author, The Hitch Hiker's Guide to the Galaxy In Uncommon Sense, Peter Cochrane's follow up to the radical 108 Tips for Time Traveller, Peter explains how very simple analysis allows the prediction of such debacles as the 3G auction and the subsequent collapse of an industry, whilst simple-minded thinking is dangerous in the context of a world that is predominantly chaotic and out of control. People balked when Peter suggested a wholesale move to eWorking, the rise of email and text messaging, and the dotcom regime mirroring the boom and bust cycle of the industrial revolution. His predictions of the use and growth of mobile devices and communication, or use of chip implants for humans to replace ID cards, passports, and medical records, or iris scanners and fingerprint readers - were all seen as unlikely. Today they are a reality. How then will the world react to his predictions as set out in Uncommon Sense of a networked world of distributed ignorance and sharing overcoming an old world of concentrated skill and control? To everything becoming 'Napsterised' in every dimension, where storage and processing power cost nothing, and become connected without the help of the old network companies? A world where individuals create their own networks, where laws of copyright and resale, and old business models have to be changed as giant industries are dragged kicking and screaming out of the 19th Century and into the 21st? Peter Cochrane poses and answers questions, suggests solutions, and raises red flags on issues that need to be addressed. Tables, diagrams, pictures and illustrations generously support all of the text, with the most difficult aspects illustrated by simulations and other material on a CD and links to a web site with an ongoing expansion of the themes addressed.

Uncommon Sense Common Nonsense

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Author : Jules Goddard
language : en
Publisher: Profile Books
Release Date : 2012-05-03

Uncommon Sense Common Nonsense written by Jules Goddard and has been published by Profile Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-03 with Business & Economics categories.

This is a book for managers who know that their organisations are stuck in a mindset that thrives on fashionable business theories that are no more than folk wisdom, and whose so-called strategies that are little more than banal wish lists. It puts forward the notion that the application of uncommon sense - thinking or acting differently from other organisations in a way that makes unusual sense - is the secret to competitive success. For those who want to succeed and stand out from the herd this book is a beacon of uncommon sense and a timely antidote to managerial humbug.

Uncommon Carriers

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Author : John McPhee
language : en
Publisher: Farrar, Straus and Giroux
Release Date : 2006-05-16

Uncommon Carriers written by John McPhee and has been published by Farrar, Straus and Giroux this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-05-16 with Transportation categories.

What John McPhee's books all have in common is that they are about real people in real places. Here, at his adventurous best, he is out and about with people who work in freight transportation. Over the past eight years, John McPhee has spent considerable time in the company of people who work in freight transportation. Uncommon Carriers is his sketchbook of them and of his journeys with them. He rides from Atlanta to Tacoma alongside Don Ainsworth, owner and operator of a sixty-five-foot,eighteen-wheel chemical tanker carrying hazmats. McPhee attends ship-handling school on a pond in the foothills of the French Alps, where, for a tuition of $15,000 a week, skippers of the largest ocean ships refine their capabilities in twenty-foot scale models. He goes up the "tight-assed" Illinois River on a "towboat" pushing a triple string of barges, the overall vessel being "a good deal longer than the Titanic." And he travels by canoe up the canal-and-lock commercial waterways traveled by Henry David Thoreau and his brother, John, in a homemade skiff in 1839. Uncommon Carriers is classic work by McPhee, in prose distinguished, as always, by its author's warm humor, keen insight, and rich sense of human character.

Uncommon Sense

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Author : Thomas W. Faranda
language : en
Publisher: Thomas Allen Publishers
Release Date : 1991

Uncommon Sense written by Thomas W. Faranda and has been published by Thomas Allen Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 1991 with Leadership categories.