Unleashing Excellence
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Unleashing Excellence
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Author : Dennis Snow
language : en
Publisher: John Wiley & Sons
Release Date : 2009-11-16
Unleashing Excellence written by Dennis Snow and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-11-16 with Business & Economics categories.
A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance. Unleashing Excellence gives you practical tools and step-by-step guidance tailored to your company's individual customer service needs. It shows you how to navigate your teams through every step of the implementation process to achieve true customer service excellence. The book covers the training and education of your group, how to measure the quality of your service, how to build a culture of personal accountability, and how to recognize excellence and reward it. Fully revised to include updated information on the latest tools and best practices, as well as the stories and lessons learned from those organizations that have used the process described in the book. Offers proven best practices for designing and implementing an excellent customer service culture Simple format divides content into nine "leadership actions" that guide you through a step-by-step process Shows you how to build a common customer service vision for your entire organization Customer service is vital to the survival of your business. If you want to move your organization's customer service practices from good to great, Unleashing Excellence is the key.
Think Big
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Author : Ben Carson
language : en
Publisher: Harper Collins
Release Date : 1996
Think Big written by Ben Carson and has been published by Harper Collins this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Biography & Autobiography categories.
Ben Carson shares the story of how he transformed himself from the dumbest student in his fifth grade class into a Yale graduate and pediatric neurosurgeon, and tells of some of the people who inspired him to achieve in his studies and in life.
Lessons From The Mouse
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Author : Dennis Snow
language : en
Publisher:
Release Date : 2010-08
Lessons From The Mouse written by Dennis Snow and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-08 with Business & Economics categories.
Outlines ten practical principles for increasing the effectiveness of any business organization, based on the author's years at Disney World.
Ib Chinese B Sl Writing Skills And Exemplary Essays Your Comprehensive Guide To Success V2023
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Author : DAVID YAO
language : en
Publisher: Legoo Mandarin
Release Date :
Ib Chinese B Sl Writing Skills And Exemplary Essays Your Comprehensive Guide To Success V2023 written by DAVID YAO and has been published by Legoo Mandarin this book supported file pdf, txt, epub, kindle and other format this book has been release on with Foreign Language Study categories.
Welcome to "IB Chinese B (SL) Writing Skills Mastery - Your Comprehensive Guide to Success V2023"! This guide empowers you with essential skills and strategies for excelling in the IB Chinese B Standard Level (SL) writing component. It serves as a comprehensive and effective resource that enhances your writing abilities, boosts confidence, and paves the way for success. Through clear explanations, practical examples, and focused exercises, this guide elevates your writing. It deepens your grasp of effective communication, cultural nuances, and constructing coherent essays. The goal is to equip you not only for academic success but also to enhance your communication skills in Chinese.
Unleashing High Performance Model
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Author : Colonel Dilip Prasad, SM
language : en
Publisher: Shashwat Publication
Release Date : 2024-04-02
Unleashing High Performance Model written by Colonel Dilip Prasad, SM and has been published by Shashwat Publication this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-04-02 with Self-Help categories.
In "Unleashing High Performance, Model" readers embark on a transformative journey towards unlocking their full potential and achieving success. This comprehensive guide explores the intricacies of high performance, delving into the psychological barriers, environmental factors, and skill gaps that can hinder progress. Whether you're a fresh entry or a mid-level professional, this book offers practical strategies, actionable insights, and proven techniques for overcoming obstacles and reaching new heights of excellence. Readers learn to identify and address psychological barriers such as self-doubt, fear of failure, and limiting beliefs that undermine confidence and hinder progress. They discover how environmental factors such as workplace culture, leadership style, and external pressures impact performance, and gain insights into creating a supportive environment conducive to growth and success. Additionally, readers explore strategies for bridging skill gaps, developing effective habits, and cultivating resilience to navigate challenges and setbacks. Through examples, actionable tips, and thought-provoking exercises, "Unleashing High Performance" empowers readers to take control of their destiny, set ambitious goals, and pursue their dreams with passion and purpose. This book serves as a roadmap for unleashing your full potential and achieving greatness in all aspects of life.
Cultivating Excellence
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Author : Darryl Cross
language : en
Publisher: Greenleaf Book Group
Release Date : 2017-05-16
Cultivating Excellence written by Darryl Cross and has been published by Greenleaf Book Group this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-05-16 with Business & Economics categories.
Why and how do world-class leaders and great performers consistently beat their competition? They realize they cannot go it alone. They use teams and coaches to amplify their results. Many performers who have already surmounted exceptional tests and challenges and have succeeded in business, sports, the military, or the arts well beyond their peers think performance is only up to the individual. Many become frustrated when hours of hard work, years of experience, and expensive educations don’t lead them to the top of their domain. They are already among the best, but they want to be the best. The elite realize there is only so much they can do on their own to achieve that status. They understand they need coaches, colleagues, and competitors to provide the collaboration and competition that serves as a constant push to keep forward momentum going toward attaining that next level. In Cultivating Excellence, Darryl Cross uses thirty years of experience to show top performers that the key to continued enhancement of performance and success is an exceptional coach and team. They guide the elite performers to see situations and challenges in new ways (art), to perfect their craft to the nth degree (science), and to commit to deliberate practice that eliminates performance gaps (grit) and puts the summit within reach.
Behappy
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Author : Jimmy DeMesa
language : en
Publisher: Jimmy DeMesa
Release Date : 2006-11
Behappy written by Jimmy DeMesa and has been published by Jimmy DeMesa this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-11 with Self-Help categories.
BeHappy! is intended to have a profound impact on anyone's ability to be happier. Its essence is to provide the reader with: (1) a better understanding of what it takes for them to be happy, (2) important tools to increase joy, pleasure, and passion in their lives daily, and (3) the development of a long-term plan for the best life possible, with great relationships, optimal health, and minimal regrets. Primary Themes: (1) anyone can be happier than they are today if they follow the process in the book and (2) some essential elements are required for optimal happiness. BeHappy! stands apart from other books because it addresses the entire spectrum of what is required to be as happy as possible. It first establishes the reader's individual happiness definition, and then uses that foundation to build a solid emotional structure and a complete happiness plan for their lives. Volunteers who read the book during its development, and completed the process experienced a significant positive result in their lives.
Excellence Wins
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Author : Horst Schulze
language : en
Publisher:
Release Date : 2019
Excellence Wins written by Horst Schulze and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019 with Business & Economics categories.
In Excellence Wins, Every Time, co-founder of The Ritz-Carlton Hotel Company Horst Schulze shares the visionary and disruptive principles that have produced immense global successes over the course of his still prolific fifty-year career.
Negotiation Excellence Successful Deal Making 2nd Edition
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Author : Michael Benoliel
language : en
Publisher: World Scientific
Release Date : 2014-09-16
Negotiation Excellence Successful Deal Making 2nd Edition written by Michael Benoliel and has been published by World Scientific this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-09-16 with Business & Economics categories.
Negotiation Excellence: Successful Deal Making is written by leading negotiation experts from top-rated universities in the US and in Asia and its objective is to introduce readers to the theory and best practices of effective negotiation. The book includes chapters ranging from: preparing and planning for successful negotiations; building relationships and establishing trust between negotiators; negotiating creatively to create mutual value and win-win situations; understanding and dealing with negotiators from different cultures; to managing ethical dilemmas.In addition to emphasizing the link between theory and practice, the book includes deal examples such as: Renault-Nissan alliance; mega-merger between Arcelor and Mittal Steel; Kraft Foods' acquisition of Cadbury PLC, Walt Disney Company's negotiation with the Hong Kong government; and Komatsu, a Japanese firm's negotiation with Dresser, an American firm.Following the success of the first edition, the second edition re-emphasizes the spirit of linking theory to practice with two new chapters on emotions in negotiation and the Indian negotiation style.
Six Disciplines For Excellence
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Author : Gary Harpst
language : en
Publisher: BookPros, LLC
Release Date : 2007
Six Disciplines For Excellence written by Gary Harpst and has been published by BookPros, LLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Business & Economics categories.
Six Disciplines Corporation is dedicated to helping small businesses achieve and sustain success. Six Disciplines for Excellence provides six fundamental business principles that are specifically designed to help small businesses move beyond momentary success to attain enduring excellence. This book is not for those who are looking for a quick fix. Six Disciplines for Excellence is a long-term fitness program, not a fad diet.In Six Disciplines for Excellence, you will find:. Information on creating a unique mission statement. Ways to deal with internal and external factors (such as equipment failure or an unfavorable stock market) that affect your business. Helpful charts, checklists, hints, tips, and graphs . Techniques to sustain the success you have worked hard to achieve