User Centric E Government
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User Centric E Government
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Author : Saqib Saeed
language : en
Publisher: Springer
Release Date : 2017-09-17
User Centric E Government written by Saqib Saeed and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-09-17 with Computers categories.
This book provides user studies and theories related to user-centered technology design processes for e-government projects. The book mainly discusses inherent issues of technology design implications, user experiences, and guidelines for technology appropriation. Ethnographic studies focusing on real life examples will enable readers to understand the problems in an effective way. Furthermore, the theories and results will help researchers and practitioners to handle these challenges in an efficient way. E-Government is about harnessing the information revolution to improve the efficiency of government processes and the lives of citizens. It aims at a citizen centered approach to governance through effective use of the Internet and Information and Communication Technologies (ICTs). E-Government promotes transparency and effectiveness of a government’s processes as well as citizens’ participation (e-participation) in the affairs of the government. Whereas E-government projects are huge undertakings for government departments, a user-centric approach requires citizens’ participation in the design and delivery of e government services. In both these respects, there are huge challenges and governments require long term commitment as well as correct planning and availability of financial resources to address them. System design for e-governmental applications is inherently a complex process. In successful e-government projects, appropriately designed technology infrastructure plays a pivotal rule. The technology appropriation process requires that e-government technologies should be in line with the work practices of end users, so that successful usage of these technologies can be realized. E-governmental systems which fail to take into account such human factors result in failure and wasting huge amounts of public money as well as a loss of confidence of the public in such technological infrastructures. It is highly important that citizens are enabled to have access to the appropriate information technology, have knowledge and skills to use the available technology, and have the positive commitment to affect the governments’ strategies. So, enabling citizens to effectively participate is much more difficult. This book addresses these inherent challenges and available opportunities with respect to user-centric e-government.
Oecd E Government Studies Rethinking E Government Services User Centred Approaches
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Author : OECD
language : en
Publisher: OECD Publishing
Release Date : 2009-10-02
Oecd E Government Studies Rethinking E Government Services User Centred Approaches written by OECD and has been published by OECD Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-10-02 with categories.
The report gives a broad description of the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It gives a comprehensive overview of challenges to user take-up of e-government services in OECD countries and ways of improving them.
Integrating E Business Models For Government Solutions Citizen Centric Service Oriented Methodologies And Processes
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Author : Chhabra, Susheel
language : en
Publisher: IGI Global
Release Date : 2009-02-28
Integrating E Business Models For Government Solutions Citizen Centric Service Oriented Methodologies And Processes written by Chhabra, Susheel and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-02-28 with Computers categories.
"The objective of this book is to examine issues and promote research initiatives in the area of effectiveness in e-government by suggesting integrated e-business models for government solutions, through citizen-centric service oriented methodologies and processes"--Provided by publisher.
Public Affairs And Administration Concepts Methodologies Tools And Applications
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Author : Management Association, Information Resources
language : en
Publisher: IGI Global
Release Date : 2015-05-31
Public Affairs And Administration Concepts Methodologies Tools And Applications written by Management Association, Information Resources and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-05-31 with Political Science categories.
Effective administration of government and governmental organizations is a crucial part of achieving success in those organizations. To develop and implement best practices, policymakers and leaders must first understand the fundamental tenants and recent advances in public administration. Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications explores the concept of governmental management, public policy, and politics at all levels of organizational governance. With chapters on topics ranging from privacy and surveillance to the impact of new media on political participation, this multi-volume reference work is an important resource for policymakers, government officials, and academicians and students of political science.
Transforming Government And Building The Information Society
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Author : Nagy K. Hanna
language : en
Publisher: Springer Science & Business Media
Release Date : 2010-03-20
Transforming Government And Building The Information Society written by Nagy K. Hanna and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-03-20 with Business & Economics categories.
Information and communication technology (ICT) is central to reforming governance, innovating public services, and building inclusive information societies. Countries are learning to weave ICT into their strategies for transforming government as enterprises have learned to use ICT to innovate and transform their processes and competitive strategies. ICT-enabled transformation offers a new path to digital-era government that is responsive to the challenges of our time. It facilitates innovation, partnering, knowledge sharing, community organizing, local monitoring, accelerated learning, and participatory development. In Transforming Government and Building the Information Society, Nagy Hanna draws on multi-disciplinary research on ICT in the public sector, and on his rich experience of over 35 years at the World Bank and other aid agencies, to identify the key ingredients for the strategic integration of ICT into governance and poverty reduction strategies. The author showcases promising practices from around the world to outline the strategic options involved in using ICT to maximize developmental impact—transforming government institutions and public services, and empowering communities for inclusion and grassroots innovation. Despite the ICT promise, Hanna acknowledges that reforming governance and empowering poor communities are difficult long-term undertakings. Hanna moves beyond the imperatives and visions of e-transformation to strategic design and implementation options, and draws practical lessons for policymakers, reformers, innovators, community leaders, ICT specialists and development experts.
Transnational Aspects Of End User Oriented E Services In The Baltic Sea Region
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Author : Gunnar Prause
language : en
Publisher: BWV Verlag
Release Date : 2012-01-01
Transnational Aspects Of End User Oriented E Services In The Baltic Sea Region written by Gunnar Prause and has been published by BWV Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-01-01 with Human-computer interaction categories.
Handbook Of Research On Democratic Strategies And Citizen Centered E Government Services
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Author : Dolićanin, Ćemal
language : en
Publisher: IGI Global
Release Date : 2014-11-30
Handbook Of Research On Democratic Strategies And Citizen Centered E Government Services written by Dolićanin, Ćemal and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-11-30 with Law categories.
Over the past few years, e-government has been rapidly changing the way governmental services are provided to citizens and businesses. These services improve business and government exchange capability, provide a new way to discover and share information, and play a part in the evolution of future technologies. The Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services seeks to address which services in e-government should be provided to users and how. This premier reference work gives an overview of the latest achievements in the field of e-government services, provides in-depth analysis of and research on the development and deployment of cutting-edge applications, and provides insight into future trends for researchers, teachers, students, government workers, and IT professionals.
Na
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Author : Springer
language : en
Publisher: Springer Science & Business Media
Release Date : 2013-02-14
Na written by Springer and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-02-14 with categories.
Human Centered System Design For Electronic Governance
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Author : Saeed, Saqib
language : en
Publisher: IGI Global
Release Date : 2013-03-31
Human Centered System Design For Electronic Governance written by Saeed, Saqib and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-03-31 with Political Science categories.
As e-government policies and procedures become widely practiced and implemented, it is apparent that the success of technology in e-government hangs on its consistentency with human practices. Human-Centered System Design for Electronic Governance provides special attention to the most successful practices for implementing e-government technologies. This highly regarded publication highlights the benefits of well designed systems in this field, while investigating the implications of poor practices and designs. This book is beneficial for academics, researchers, government officials, and graduate students interested and involved in design of information systems within the context of e-government.
Citizens And E Government Evaluating Policy And Management
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Author : Reddick, Christopher G.
language : en
Publisher: IGI Global
Release Date : 2010-04-30
Citizens And E Government Evaluating Policy And Management written by Reddick, Christopher G. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-04-30 with Computers categories.
"This book examines the role that citizens play in the development of electronic government or e-government,specifically focusing on the impact of e-government and citizens, exploring issues of policy and management in government"--Provided by publisher.