User Experience Questionnaires
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User Experience Questionnaires
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Author : Martin Schrepp
language : en
Publisher:
Release Date : 2021-04-11
User Experience Questionnaires written by Martin Schrepp and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-04-11 with categories.
A good user experience is extremely important for the success of an interactive product. It is therefore important for the design and improvement of the product to be able to measure this aspect. Different users often have strongly diverging opinions about the user experience of a product. Because questionnaires allow data to be collected from large samples with little effort, they are a very popular and widely used method for quantifying the user experience.This book is intended to help user experience researchers to use questionnaires in their research activities and to get the best out of the data. The book provides an overview of popular questionnaires and describes their basic concepts and structure. To help researchers to select the best questionnaire for their projects different common user experience qualities are discussed in detail. It is also described how to create new questionnaires that measure the relevant aspects of user experience. Specific guidance on data collection, data analysis, and presentation of results is also provided.
Generalized User Experience Questionnaire Ueq G
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Author : Chase Shelton Boothe
language : en
Publisher:
Release Date : 2020
Generalized User Experience Questionnaire Ueq G written by Chase Shelton Boothe and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020 with categories.
The holistic user experience (UX) is comprised of both pragmatic and hedonic qualities and encompasses both product-centric and service-type experiences. Currently there is no questionnaire that measures the holistic UX for both types of experiences, and, without one, it is not possible to measure multimodal experiences that cross between experience types within the same extended experience. To address this need, the User Experience Questionnaire (UEQ), originally designed to measure product-centric experiences, was generalized to work for both product-centric and service-type experiences in a variant called the Generalized User Experience Questionnaire (UEQ-G). In a first study, the UEQ-G was tested alongside the UEQ in legacy, product-centric scenarios. Participants were asked to test two mobile applications and then evaluate them using either the UEQ-G or the UEQ. The performance of both questionnaires was indistinguishable, and the UEQ-G was found to be an appropriate tool for evaluating product-centric scenarios. In a second study, the UEQ-G was tested in service-type scenarios where, in each scenario, there were two conditions for which a UEQ-G factor was designed to be either high or low depending on the scenario condition. Participants were asked to observe a scenario video in either the high or low condition and then complete a series of five questionnaires that included the UEQ-G. Each of the UEQ-G factors was found to be sensitive to differences in scenario conditions; however, a question was left unanswered about the stimulation factor’s validity. In a final study, the UEQ-G was used to evaluate multimodal experiences in the wild. Participants were asked to order food using the Chick-fil-A® mobile app and then go to the restaurant to pick up their orders. Upon their return, participants were asked to complete the same series of questionnaires from the second study including the UEQ-G. Results indicated that the UEQ-G was able to detect both hedonic and pragmatic qualities within the multimodal experience and that the vast majority of the relationships seen in the second study were also seen in the third. Through these studies, the UEQ-G demonstrated potential as a questionnaire for measuring the holistic UX in multimodal experiences.
Design User Experience And Usability Theories Methods And Tools For Designing The User Experience
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Author : Aaron Marcus
language : en
Publisher: Springer
Release Date : 2014-07-24
Design User Experience And Usability Theories Methods And Tools For Designing The User Experience written by Aaron Marcus and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-07-24 with Computers categories.
The four-volume set LNCS 8517, 8518, 8519 and 8520 constitutes the proceedings of the Third International Conference on Design, User Experience and Usability, DUXU 2014, held as part of the 16th International Conference on Human-Computer Interaction, HCII 2014, held in Heraklion, Crete, Greece in June 2014, jointly with 13 other thematically similar conferences. The total of 1476 papers and 220 posters presented at the HCII 2014 conferences were carefully reviewed and selected from 4766 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 256 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in this four-volume set. The 66 papers included in this volume are organized in topical sections on design theories, methods and tools; user experience evaluation; heuristic evaluation; media and design; design and creativity.
Hci And Usability For Education And Work
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Author : Andreas Holzinger
language : en
Publisher: Springer
Release Date : 2008-11-19
Hci And Usability For Education And Work written by Andreas Holzinger and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-11-19 with Computers categories.
The Workgroup Human–Computer Interaction & Usability Engineering (HCI&UE) of the Austrian Computer Society (OCG) serves as a platform for interdisciplinary - change, research and development. While human–computer interaction (HCI) tra- tionally brings together psychologists and computer scientists, usability engineering (UE) is a software engineering discipline and ensures the appropriate implementation of applications. Our 2008 topic was Human–Computer Interaction for Education and Work (HCI4EDU), culminating in the 4th annual Usability Symposium USAB 2008 held during November 20–21, 2008 in Graz, Austria (http://usab-symposium.tugraz.at). As with the field of Human–Computer Interaction in Medicine and Health Care (HCI4MED), which was our annual topic in 2007, technological performance also increases exponentially in the area of education and work. Learners, teachers and knowledge workers are ubiquitously confronted with new technologies, which are available at constantly lower costs. However, it is obvious that within our e-Society the knowledge acquired at schools and universities – while being an absolutely necessary basis for learning – may prove insufficient to last a whole life time. Working and learning can be viewed as parallel processes, with the result that li- long learning (LLL) must be considered as more than just a catch phrase within our society, it is an undisputed necessity. Today, we are facing a tremendous increase in educational technologies of all kinds and, although the influence of these new te- nologies is enormous, we must never forget that learning is both a basic cognitive and a social process – and cannot be replaced by technology.
Quantifying The User Experience
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Author : Jeff Sauro
language : en
Publisher: Morgan Kaufmann
Release Date : 2016-07-12
Quantifying The User Experience written by Jeff Sauro and has been published by Morgan Kaufmann this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-07-12 with Computers categories.
Quantifying the User Experience: Practical Statistics for User Research, Second Edition, provides practitioners and researchers with the information they need to confidently quantify, qualify, and justify their data. The book presents a practical guide on how to use statistics to solve common quantitative problems that arise in user research. It addresses questions users face every day, including, Is the current product more usable than our competition? Can we be sure at least 70% of users can complete the task on their first attempt? How long will it take users to purchase products on the website? This book provides a foundation for statistical theories and the best practices needed to apply them. The authors draw on decades of statistical literature from human factors, industrial engineering, and psychology, as well as their own published research, providing both concrete solutions (Excel formulas and links to their own web-calculators), along with an engaging discussion on the statistical reasons why tests work and how to effectively communicate results. Throughout this new edition, users will find updates on standardized usability questionnaires, a new chapter on general linear modeling (correlation, regression, and analysis of variance), with updated examples and case studies throughout. Completely updated to provide practical guidance on solving usability testing problems with statistics for any project, including those using Six Sigma practices Includes new and revised information on standardized usability questionnaires Includes a completely new chapter introducing correlation, regression, and analysis of variance Shows practitioners which test to use, why they work, and best practices for application, along with easy-to-use Excel formulas and web-calculators for analyzing data Recommends ways for researchers and practitioners to communicate results to stakeholders in plain English
Credible Checklists And Quality Questionnaires
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Author : Chauncey Wilson
language : en
Publisher: Newnes
Release Date : 2013-08-22
Credible Checklists And Quality Questionnaires written by Chauncey Wilson and has been published by Newnes this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-08-22 with Computers categories.
Credible Checklists and Quality Questionnaires starts off with an examination of the critical but commonly overlooked checklist method. In the second chapter, questionnaires and surveys are discussed. Asking questions sounds simple, but the hard truth is that asking questions (and designing questionnaires) is a difficult task. This chapter discusses being mindful of the choice of words, order of questions and how early questions influence later questions, answer scales and how they impact the user response, questionnaire design, and much more. The final chapter provides examples of some common questionnaires (both free and fee-based) for assessing the usability of products. After reading this book, readers will be able to use these user design tools with greater confidence and certainty.
Mastering User Surveys A Guide For Ux Designers And Researchers
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Author : William Webb
language : en
Publisher: Ridiculously Simple Books
Release Date :
Mastering User Surveys A Guide For Ux Designers And Researchers written by William Webb and has been published by Ridiculously Simple Books this book supported file pdf, txt, epub, kindle and other format this book has been release on with Computers categories.
In an age where digital experiences can make or break businesses, understanding user experience (UX) and mastering the art of creating insightful surveys has never been more crucial. Dive deep into the world of UX research, where each chapter unfurls layers of expertise, insights, and actionable strategies. Whether you're a budding professional or seasoned in the realm of digital design, this book provides a fresh lens to view and evaluate the rapidly evolving digital landscape. Unearth the psychology behind user behaviors, discover the nuanced art of crafting compelling survey questions, and unlock the potential of feedback. Every section is meticulously designed to equip you with tools, techniques, and practical knowledge, ensuring you're not just informed but also empowered to make impactful decisions. With real-world case studies, reflections on both triumphs and missteps in the industry, and a treasure trove of resources for continued learning, this book is more than just a guide—it's a launchpad for your next big UX project. Step into a transformative journey that melds theory with practice, challenges conventional wisdom, and champions the user at every turn. The digital realm awaits your innovation, and this book is your trusted companion on this voyage of discovery.
Usability Testing For Survey Research
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Author : Emily Geisen
language : en
Publisher: Morgan Kaufmann
Release Date : 2017-02-15
Usability Testing For Survey Research written by Emily Geisen and has been published by Morgan Kaufmann this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-02-15 with Computers categories.
Usability Testing for Survey Research provides researchers with a guide to the tools necessary to evaluate, test, and modify surveys in an iterative method during the survey pretesting process. It includes examples that apply usability to any type of survey during any stage of development, along with tactics on how to tailor usability testing to meet budget and scheduling constraints. The book's authors distill their experience to provide tips on how usability testing can be applied to paper surveys, mixed-mode surveys, interviewer-administered tools, and additional products. Readers will gain an understanding of usability and usability testing and why it is needed for survey research, along with guidance on how to design and conduct usability tests, analyze and report findings, ideas for how to tailor usability testing to meet budget and schedule constraints, and new knowledge on how to apply usability testing to other survey-related products, such as project websites and interviewer administered tools. Explains how to design and conduct usability tests and analyze and report the findings Includes examples on how to conduct usability testing on any type of survey, from a simple three-question survey on a mobile device, to a complex, multi-page establishment survey Presents real-world examples from leading usability and survey professionals, including a diverse collection of case studies and considerations for using and combining other methods Discusses the facilities, materials, and software needed for usability testing, including in-lab testing, remote testing, and eye tracking
Measuring The User Experience
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Author : Bill Albert
language : en
Publisher: Newnes
Release Date : 2013-05-23
Measuring The User Experience written by Bill Albert and has been published by Newnes this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-05-23 with Computers categories.
Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience provides the quantitative analysis training that these professionals need. The second edition presents new metrics such as emotional engagement, personas, keystroke analysis, and net promoter score. It also examines how new technologies coming from neuro-marketing and online market research can refine user experience measurement, helping usability and user experience practitioners make business cases to stakeholders. The book also contains new research and updated examples, including tips on writing online survey questions, six new case studies, and examples using the most recent version of Excel. Learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal, and physical, as well as more specialized metrics such as eye-tracking and clickstream data Find a vendor-neutral examination of how to measure the user experience with web sites, digital products, and virtually any other type of product or system Discover in-depth global case studies showing how organizations have successfully used metrics and the information they revealed Companion site, www.measuringux.com, includes articles, tools, spreadsheets, presentations, and other resources to help you effectively measure the user experience
Advances In Questionnaire Design Development Evaluation And Testing
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Author : Paul C. Beatty
language : en
Publisher: John Wiley & Sons
Release Date : 2019-12-05
Advances In Questionnaire Design Development Evaluation And Testing written by Paul C. Beatty and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-12-05 with Mathematics categories.
A new and updated definitive resource for survey questionnaire testing and evaluation Building on the success of the first Questionnaire Development, Evaluation, and Testing (QDET) conference in 2002, this book brings together leading papers from the Second International Conference on Questionnaire Design, Development, Evaluation, and Testing (QDET2) held in 2016. The volume assesses the current state of the art and science of QDET; examines the importance of methodological attention to the questionnaire in the present world of information collection; and ponders how the QDET field can anticipate new trends and directions as information needs and data collection methods continue to evolve. Featuring contributions from international experts in survey methodology, Advances in Questionnaire Design, Development, Evaluation and Testing includes latest insights on question characteristics, usability testing, web probing, and other pretesting approaches, as well as: Recent developments in the design and evaluation of digital and self-administered surveys Strategies for comparing and combining questionnaire evaluation methods Approaches for cross-cultural and cross-national questionnaire development New data sources and methodological innovations during the last 15 years Case studies and practical applications Advances in Questionnaire Design, Development, Evaluation and Testing serves as a forum to prepare researchers to meet the next generation of challenges, making it an excellent resource for researchers and practitioners in government, academia, and the private sector.