Using Metrics To Manage Contractor Performance
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Using Metrics To Manage Contractor Performance
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Author : R. Marshall Engelbeck
language : en
Publisher:
Release Date : 2004
Using Metrics To Manage Contractor Performance written by R. Marshall Engelbeck and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with categories.
Acquisition transformation has brought numerous changes to the way the Department of Defense (DoD) purchases goods and services, as well as to the way it manages the contractor?s performance after contract award. One of the most significant changes has been the emphasis on the use of commercial goods and services coupled with the use of performance-based contracts to satisfy mission-critical needs. As the performance of contractors has become more critical to the mission, there has been a significant reduction in the number of acquisition personnel available to perform what traditionally has been referred to as contract administration tasks. In addition, with the increase in the amount of services contracts, there has been a change in the skills needed to manage contracts after award. Contract administration is currently undergoing a paradigm shift because of changes to what the DoD buys and to how purchases are being made. The move to minimize the importance of detailed specifications and to rely on commercial processes requires more management than administrative skills. The bottom line is that new methods and skills must be explored and developed to more effectively perform what traditionally has been referred to as?contract administration.? This study, which addresses contracts at the micro level, concludes the Government Performance and Results Act (GPRA) of 1993 represents a viable framework by which contracts should be structured, as well as managed. The Act requires managers in the Executive Branch to develop strategic plans and use performance indicators to measure output and to evaluate the outcome of the contract, as well as the contractor?s performance. The study also recommends Kaplan and Norton's Balanced Scorecard method of performance measurement, together with Contractor Performance Information (Past Performance Reporting) requirements, can be adapted to the management of contracts. Past Performance reporting and tracking requirements define?in general terms?the buyer?s perspective of what is expected from the contractor. The Balanced Scorecard methodology enables managers to then identify the critical success factors and critical measures for each expatiation. Both parties will benefit by jointly managing these indicators concurrently throughout the life of the contract, rather than reacting to after-the-fact reporting. The goal of such requirements is to add joint accountability for results to the buyer-seller relationship.
Using Metrics To Measure Contractor Performance
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Author : R. Marshall Englebeck
language : en
Publisher:
Release Date : 2004
Using Metrics To Measure Contractor Performance written by R. Marshall Englebeck and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with categories.
This Project examines the use of metrics as a means to measure contractor performance. It is also designed to supplement the research being done on the "Characteristics of Good Metrics for Performance Based Logistics (PBL)" by Professors Ken Doerr and Ira Lewis along with Admiral Eaton.
Contractor Metrics For Service Contracts
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Author :
language : en
Publisher:
Release Date : 2000
Contractor Metrics For Service Contracts written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with categories.
Because of the increased emphasis on performance management and continuous improvement, HQ PACAF/LG tasked AFLMA to develop contractor metrics for service contracts. SAF/AQC co-sponsored this study to identify top-level metrics to determine the health of the Air Force service contracts program. This study provides the necessary Service Delivery Summaries and Quality Assurance Surveillance Plans related to using contractor metrics on service contracts. This enables quality assurance personnel in providing insight and therefore reducing the oversight role. It also lays the foundation for a performance management plan for a competitive sourcing acquisition. This is necessary as functional areas lose their organic expertise to conduct appropriate surveillance.
Metrics For Service Management
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Author : Peter Brooks
language : en
Publisher: Van Haren
Release Date : 2012-03-03
Metrics For Service Management written by Peter Brooks and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-03-03 with Education categories.
This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the context within the ITIL 2011 Lifecycle approach. More than that it looks at the overall goal of metrics which is to achieve Value. The overall delivery of Business Value is driven by Corporate Strategy and Governance, from which Requirements are developed and Risks identified. These Requirements drive the design of Services, Processes and Metrics. Metrics are designed and metrics enable design as well as governing the delivery of value through the whole lifecycle. The book shows the reader how do achieve this Value objective by extending the ITIL Service Lifecycle approach to meet business requirements.
Metrics And Performance Management A Complete Guide 2020 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2020-04-16
Metrics And Performance Management A Complete Guide 2020 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-04-16 with categories.
What are the types of evaluation? Who will facilitate the team and process? What is performance based contracting? What is your organization intended to accomplish? What are the processes for audit reporting and management? This instant Metrics And Performance Management self-assessment will make you the reliable Metrics And Performance Management domain adviser by revealing just what you need to know to be fluent and ready for any Metrics And Performance Management challenge. How do I reduce the effort in the Metrics And Performance Management work to be done to get problems solved? How can I ensure that plans of action include every Metrics And Performance Management task and that every Metrics And Performance Management outcome is in place? How will I save time investigating strategic and tactical options and ensuring Metrics And Performance Management costs are low? How can I deliver tailored Metrics And Performance Management advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Metrics And Performance Management essentials are covered, from every angle: the Metrics And Performance Management self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Metrics And Performance Management outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Metrics And Performance Management practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Metrics And Performance Management are maximized with professional results. Your purchase includes access details to the Metrics And Performance Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Metrics And Performance Management Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Performance Metrics A Complete Guide 2019 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-06-15
Performance Metrics A Complete Guide 2019 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-15 with categories.
How Do you Communicate Performance Metrics? What are the key performance metrics of your business success? What is the size of the workforce at your organization, including employees, contractors and consultants? What effect does it have on performance metrics? Which partner performance metrics are checked periodically? This premium Performance metrics self-assessment will make you the entrusted Performance metrics domain standout by revealing just what you need to know to be fluent and ready for any Performance metrics challenge. How do I reduce the effort in the Performance metrics work to be done to get problems solved? How can I ensure that plans of action include every Performance metrics task and that every Performance metrics outcome is in place? How will I save time investigating strategic and tactical options and ensuring Performance metrics costs are low? How can I deliver tailored Performance metrics advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Performance metrics essentials are covered, from every angle: the Performance metrics self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Performance metrics outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Performance metrics practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Performance metrics are maximized with professional results. Your purchase includes access details to the Performance metrics self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Performance metrics Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Managing Performance In Construction
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Author : Leonhard E. Bernold
language : en
Publisher: John Wiley & Sons
Release Date : 2010-07-06
Managing Performance In Construction written by Leonhard E. Bernold and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-07-06 with Technology & Engineering categories.
Construction is the country's single largest manufacturing industry. However, it is a sector that lacks benchmarks against which to gauge performance. This modern thinking intends to provide insight to construction productivity improvement. Taking cues from manufacturing sectors such as computer, automobile and chemical companies, this book will apply the lessons learned to building construction. Supported with a range of pedagogical devices, the book will be of equal value to construction managers and civil engineers, and students with different learning methods.
Value Based Metrics For Improving Results
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Author : Melvin Schnapper
language : en
Publisher: J. Ross Publishing
Release Date : 2006-08-15
Value Based Metrics For Improving Results written by Melvin Schnapper and has been published by J. Ross Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-08-15 with Business & Economics categories.
Featuring a road map that can be applied in almost any organization, this book presents a unique value based methodology for developing and using metrics as a management tool to baseline, monitor, manage, and reward performance of business functions at all levels.
Financial Management Dod S Metrics Program Provides Focus For Improving Performance
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Author :
language : en
Publisher: DIANE Publishing
Release Date :
Financial Management Dod S Metrics Program Provides Focus For Improving Performance written by and has been published by DIANE Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Project Management Metrics Kpis And Dashboards
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Author : Harold Kerzner
language : en
Publisher: John Wiley & Sons
Release Date : 2011-08-16
Project Management Metrics Kpis And Dashboards written by Harold Kerzner and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-08-16 with Business & Economics categories.
"This book walks readers through everything from the basics of project management metrics to monitoring performance.Its content is aligned with PMI's PMBOK Guide and stresses "value" as the main driver. Author Harold Kerzner uses his connections in major Fortune 500 companies to pull example dashboards and case studies from leading project managment offices. With the growth of complex projects, stakeholder involvement in projects, and other emerging factors, this book offers sane advice to keep readers above fray and reach their project management goals"--Provided by publisher.