Verismtm Unwrapped And Applied

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Verismtm Unwrapped And Applied

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Author : Claire Agutter
language : en
Publisher: Van Haren
Release Date : 2018-09-25

Verismtm Unwrapped And Applied written by Claire Agutter and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-09-25 with Architecture categories.

VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. It shows how VeriSM applies to the digitally transforming organization. This includes information around what digital transformation is, approaches to digital transformation and its implications for the entire organization, especially the people. The book explains how to use the VeriSM model, describing the steps to develop, maintain and use the Management Mesh to deliver a new or changed product or service. Within this content, a case study is used to illustrate how to apply the model for each stage and to show the expected outcomes. Implications for the entire organization are stressed throughout the entire volume, reinforcing the concepts of enterprise strategy tying together the organizational capabilities to produce consumer-focused products and services. The second part of the book also includes a wealth of case studies, stories and interviews from organizations and individuals who have a digital transformation journey to share. VeriSM early adopters from around the world provide more information about how they are applying the guidance.

Verismtm Professional Courseware

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Author : Helen Morris
language : en
Publisher: Van Haren
Release Date : 2019-01-01

Verismtm Professional Courseware written by Helen Morris and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-01-01 with Architecture categories.

Besides the VeriSMTM Professional Courseware (ISBN: 9789401830847) publication you are advised to obtain the publication VeriSMTM - A service management approach for the digital age (ISBN: 9789401802406). Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSMTM provides guidance on how to manage the variety of service management approaches which have now become common practice. Often organizations do not know how to combine these approaches, or if they should adopt one or another in preference. VeriSMTM allows an organization to understand how to make the best use of all of its approaches. The courseware is designed to support your learning about the VeriSMTM concepts, and to be a guide to your understanding of service management and its use across the whole organization.

Itil 4 Essentials

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Author : IT Governance Publishing
language : en
Publisher: Packt Publishing Ltd
Release Date : 2025-07-21

Itil 4 Essentials written by IT Governance Publishing and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-07-21 with Business & Economics categories.

Gain in-depth knowledge of ITIL® 4 principles and practices for effective IT service management. Learn to apply best practices, improve services, and align IT services with business objectives. Key Features Covers ITIL® 4’s core concepts, practices, and guiding principles Detailed explanations of key roles, processes, and service value system Prepares readers for the ITIL® Foundation exam with practical tips and sample questions Book DescriptionThe ITIL® 4 Essentials guide offers a comprehensive introduction to IT service management, focusing on ITIL® 4 practices and principles. Readers gain an understanding of the four dimensions of service management—organizations, people, information, technology, partners, and suppliers—which are key to delivering effective IT services. The guide highlights ITIL® 4’s seven guiding principles, such as focusing on value, collaborating, and working holistically. These principles are essential for creating effective service management strategies. Readers will learn how to integrate these principles into their daily operations, leading to enhanced service delivery and better alignment with business goals. Additionally, the book explores the importance of the Service Value System (SVS) and the Service Value Chain, offering a detailed look at how these frameworks drive continuous improvement and value creation. Lastly, the book covers essential ITIL® 4 practices like continual improvement, change management, and incident management. Each practice is explored in depth, providing practical guidance for implementation. The final chapters offer exam preparation tips, ensuring readers are ready for the ITIL® Foundation exam, with sample questions and strategies for success.What you will learn Understand ITIL® 4 concepts and principles Learn about service management roles and responsibilities Explore the service value system and its components Understand the guiding principles of ITIL® 4 Apply the four dimensions of service management Master service relationships and models Who this book is for This book is ideal for IT professionals, service managers, and anyone preparing for the ITIL® Foundation exam. It’s suitable for those new to IT service management or looking to refresh their knowledge. A basic understanding of IT services is helpful but not necessary.

Verismtm Unwrapped And Applied

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Author : Claire Agutter
language : en
Publisher: Van Haren
Release Date : 2018-09-25

Verismtm Unwrapped And Applied written by Claire Agutter and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-09-25 with Architecture categories.

VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. It shows how VeriSM applies to the digitally transforming organization. This includes information around what digital transformation is, approaches to digital transformation and its implications for the entire organization, especially the people. The book explains how to use the VeriSM model, describing the steps to develop, maintain and use the Management Mesh to deliver a new or changed product or service. Within this content, a case study is used to illustrate how to apply the model for each stage and to show the expected outcomes. Implications for the entire organization are stressed throughout the entire volume, reinforcing the concepts of enterprise strategy tying together the organizational capabilities to produce consumer-focused products and services. The second part of the book also includes a wealth of case studies, stories and interviews from organizations and individuals who have a digital transformation journey to share. VeriSM early adopters from around the world provide more information about how they are applying the guidance.

Verism Unwrapped And Applied

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Author : Van Haren Publishing
language : en
Publisher:
Release Date : 2018-09-25

Verism Unwrapped And Applied written by Van Haren Publishing and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-09-25 with categories.

'VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. VeriSM allows for a tailored approach depending upon the type of business you are in, the size of your organization, your business priorities, your organizational culture - and even the nature of the individual project or service you are working on. Rather than focusing on one prescriptive way of working, VeriSM helps organizations to respond to their consumers and deliver value with integrated service management practices. Service management plays a leading role in digital transformation. Digital transformation looks outward; with a hyper-focus on the consumer experience. Service management can help shift the mindset from 'inside-out' to 'outside-in' by developing effective, transparent principles that help deliver services that are valuable to the customer. All organizational capabilities must understand: How does the organization enable and deliver value? What are the supply chains within an organization that support value delivery? How do the individual capabilities contribute to or support these supply chains to deliver value?

Itil 4 Essentials Your Essential Guide For The Itil 4 Foundation Exam And Beyond Second Edition

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Author : Claire Agutter
language : en
Publisher: IT Governance Ltd
Release Date : 2020-04-28

Itil 4 Essentials Your Essential Guide For The Itil 4 Foundation Exam And Beyond Second Edition written by Claire Agutter and has been published by IT Governance Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-04-28 with Computers categories.

ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

Itil 4 Create Deliver And Support Cds Your Companion To The Itil 4 Managing Professional Cds Certification

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Author : Claire Agutter
language : en
Publisher: IT Governance Ltd
Release Date : 2021-11-25

Itil 4 Create Deliver And Support Cds Your Companion To The Itil 4 Managing Professional Cds Certification written by Claire Agutter and has been published by IT Governance Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-25 with Computers categories.

An excellent supplement to any ITIL 4 Create, Deliver and Support training course ITIL® 4 Create, Deliver and Support (CDS) – Your companion to the ITIL 4 Managing Professional CDS certification is a study guide designed to help students pass the ITIL® 4 Create, Deliver and Support module.

Itil Foundation Essentials

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Author : Claire Agutter
language : en
Publisher: IT Governance Publishing
Release Date : 2012-09-06

Itil Foundation Essentials written by Claire Agutter and has been published by IT Governance Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-09-06 with Business & Economics categories.

ITIL® Foundation Essentials is a distillation of the critical information you need to understand the key facts for a successful exam.

Itil Foundation Essentials Itil 4 Edition The Ultimate Revision Guide Second Edition

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Author : Claire Agutter
language : en
Publisher: IT Governance Publishing Ltd
Release Date : 2020-04-14

Itil Foundation Essentials Itil 4 Edition The Ultimate Revision Guide Second Edition written by Claire Agutter and has been published by IT Governance Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-04-14 with Computers categories.

ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

Itil Lifecycle Essentials

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Author : It Governance
language : en
Publisher: Itgp
Release Date : 2013

Itil Lifecycle Essentials written by It Governance and has been published by Itgp this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Electronic books categories.

ITIL Lifecycle Essentials covers all of the vital material required for the entry-level ITIL Foundation Certificate, which gives candidates a comprehensive overview of the key elements, concepts and terminology used in the ITIL service lifecycle.