Voip Deployment For Dummies
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Voip Deployment For Dummies
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Author : Stephen P. Olejniczak
language : en
Publisher: John Wiley & Sons
Release Date : 2009-01-06
Voip Deployment For Dummies written by Stephen P. Olejniczak and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-01-06 with Computers categories.
So you’re in charge of implementing a VoIP phone system for your organization? VoIP Deployment For Dummies is a crash course in Voice over Internet Protocol implementation! Here’s how to analyze your network and implement a VoIP phone system, manage and maintain it, keep it secure, and troubleshoot problems. You’ll learn how to plan the rollout, work with Session Initiation Protocol (SIP), handle fax issues, and keep your users happy. Understand how VoIP works, common misconceptions about it, and the pros and cons for your organization Compare and comprehend hardware and software choices Discover the options for touch tones and faxing via VoIP systems Analyze network devices, IP addresses, connections to remote sites, and other aspects that will affect VoIP implementation Draw up a test plan, check out both voice and fax transmission, get a report, and schedule the installation Investigate SIP call generation, identify the elements, understand cancelled calls, and re-INVITE calls Troubleshoot your system, identify call variables, trace the source of a problem, manage trouble tickets, and resolve failures Manage latency, jitter, and flap, and take advantage of Wireshark Find out what to expect when your system goes live Written by an expert with extensive real-world experience in VoIP implementation and management, VoIP Deployment For Dummies provides the know-how you need. You’ll be able to implement your system and manage any issues proactively, which is sure to look good to your boss!
Call Centers For Dummies
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Author : Real Bergevin
language : en
Publisher: John Wiley & Sons
Release Date : 2010-04-16
Call Centers For Dummies written by Real Bergevin and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-04-16 with Business & Economics categories.
Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that's transforming today's call center and the location-neutral call center. It also helps readers determine whether it's cost-efficient to outsource operations and looks at the changing role and requirements of agents. The ultimate call center guide, now revised and updated The authors have helped over 60 companies improve the efficiency and effectiveness of their call center operations Offers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businesses With the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center's bottom line.
Ip Telephony
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Author : Olivier Hersent
language : en
Publisher: John Wiley & Sons
Release Date : 2011-06-13
Ip Telephony written by Olivier Hersent and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-06-13 with Technology & Engineering categories.
All you need to know about deploying VoIP protocols in one comprehensive and highly practical reference - Now updated with coverage on SIP and the IMS infrastructure This book provides a comprehensive and practical overview of the technology behind Internet Telephony (IP), providing essential information to Network Engineers, Designers, and Managers who need to understand the protocols. Furthermore, the author explores the issues involved in the migration of existing telephony infrastructure to an IP - based real time communication service. Assuming a working knowledge of IP and networking, it addresses the technical aspects of real-time applications over IP. Drawing on his extensive research and practical development experience in VoIP from its earliest stages, the author provides an accessible reference to all the relevant standards and cutting-edge techniques in a single resource. Key Features: Updated with a chapter on SIP and the IMS infrastructure Covers ALL the major VoIP protocols – SIP, H323 and MGCP Includes a large section on practical deployment issues gleaned from the authors’ own experience Chapter on the rationale for IP telephony and description of the technical and business drivers for transitioning to all IP networks This book will be a valuable guide for professional network engineers, designers and managers, decision makers and project managers overseeing VoIP implementations, market analysts, and consultants. Advanced undergraduate and graduate students undertaking data/voice/multimedia communications courses will also find this book of interest. Olivier Hersent founded NetCentrex, a leading provider of VoIP infrastructure for service providers, then became CTO of Comverse after the acquisition of NetCentrex. He now manages Actility, provider of IMS based M2M and smartgrid infrastructure and applications.
Voip For Dummies
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Author : Timothy V. Kelly
language : en
Publisher: John Wiley & Sons
Release Date : 2011-05-09
Voip For Dummies written by Timothy V. Kelly and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-05-09 with Technology & Engineering categories.
Put your phone system on your computer network and see the savings See how to get started with VoIP, how it works, and why it saves you money VoIP is techspeak for "voice over Internet protocol," but it could spell "saving big bucks" for your business! Here's where to get the scoop in plain English. Find out how VoIP can save you money, how voice communication travels online, and how to choose the best way to integrate your phone system with your network at home or at the office. Discover how to: Use VoIP for your business or home phone service Choose the best network type Set up VoIP on a wireless network Understand transports and services Demonstrate VoIP's advantages to management
Mastering Freeswitch
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Author : Anthony Minessale II
language : en
Publisher: Packt Publishing Ltd
Release Date : 2016-07-29
Mastering Freeswitch written by Anthony Minessale II and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-07-29 with Computers categories.
Master the art of advanced VoIP and WebRTC communication with the most dynamic application server, FreeSWITCH About This Book Forget the hassle - make FreeSWITCH work for you Discover how FreeSWITCH integrates with a range of tools and APIs From high availability to IVR development use this book to become more confident with this useful communication software Who This Book Is For SysAdmins, VoIP engineers – whoever you are, whatever you're trying to do, this book will help you get more from FreeSWITCH. What You Will Learn Get to grips with the core concepts of FreeSWITCH Learn FreeSWITCH high availability Work with SIP profiles, gateways, ITSPs, and Codecs optimization Implement effective security on your projects Master audio manipulation and recording Discover how FreeSWITCH works alongside WebRTC Build your own complex IVR and PBX applications Connect directly to PSTN/TDM Create your own FreeSWITCH module Trace SIP packets with the help of best open source tools Implement Homer Sipcapture to troubleshoot and debug all your platform traffic In Detail FreeSWITCH is one of the best tools around if you're looking for a modern method of managing communication protocols through a range of different media. From real-time browser communication with the WebRTC API to implementing VoIP (voice over internet protocol), with FreeSWITCH you're in full control of your projects. This book shows you how to unlock its full potential – more than just a tutorial, it's packed with plenty of tips and tricks to make it work for you. Written by members of the team who actually helped build FreeSWITCH, it will guide you through some of the newest features of version 1.6 including video transcoding and conferencing. Find out how FreeSWITCH interacts with other tools and APIs, learn how to tackle common (and not so common) challenges ranging from high availability to IVR development and programming advanced PBXs. Great communication functionality begins with FreeSWITCH – find out how and get your project up and running today. Style and approach Find out how it works, then put your knowledge into practice - that's how this advanced FreeSWITCH guide has been designed to help you learn. You'll soon master FreeSWITCH and be confident using it in your projects.
Beyond Voip Protocols
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Author : Olivier Hersent
language : en
Publisher: John Wiley & Sons
Release Date : 2005-03-04
Beyond Voip Protocols written by Olivier Hersent and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-03-04 with Technology & Engineering categories.
In 1999-2000, VoIP (Voice-over-IP) telephony was one of the most successful buzzwords of the telecom bubble era. However, in 2001-2003, VoIP faced a very tough reality check. Now, manufacturers and service providers are drawing on what they have learnt from past experience in order to prepare to participate in the next major challenge faced by the telecommunications industry. This book offers a comprehensive overview of the issues to solve in order to deploy global revenue-generating effective "multimedia" services. Drawing on extensive research and practical deployment experience in VoIP, the authors provide essential advice for those seeking to design and implement a post-bubble VoIP network. Beyond VoIP Protocols: Understanding Voice Technology and Networking Techniques for IP Telephony Introduces the basics of speech coding and voice quality Demonstrates how quality of service may be built into the network and deals with dimensioning aspects, e.g. multipoint communications and how to model call seizures. Explores the potential of multicast to turn an IP backbone into an optimized broadcast medium Includes amply illustrated, state-of-the-art practical advice for formulating a complete deployment strategy A companion volume to "IP Telephony: Deploying VoIP Protocols", this book takes the reader a stage deeper into how to prepare the network and exploit VoIP technology to its full potential.
Switching To Voip
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Author : Theodore Wallingford
language : en
Publisher: "O'Reilly Media, Inc."
Release Date : 2005
Switching To Voip written by Theodore Wallingford and has been published by "O'Reilly Media, Inc." this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Computers categories.
More and more businesses today have their receive phone service through Internet instead of local phone company lines. Many businesses are also using their internal local and wide-area network infrastructure to replace legacy enterprise telephone networks. This migration to a single network carrying voice and data is called convergence, and it's revolutionizing the world of telecommunications by slashing costs and empowering users. The technology of families driving this convergence is called VoIP, or Voice over IP. VoIP has advanced Internet-based telephony to a viable solution, piquing the interest of companies small and large. The primary reason for migrating to VoIP is cost, as it equalizes the costs of long distance calls, local calls, and e-mails to fractions of a penny per use. But the real enterprise turn-on is how VoIP empowersbusinesses to mold and customize telecom and datacom solutions using a single, cohesive networking platform. These business drivers are so compelling that legacy telephony is going the way of the dinosaur, yielding to Voice over IP as the dominant enterprise communications paradigm. Developed from real-world experience by a senior developer, O'Reilly's Switching to VoIP provides solutions for the most common VoIP migration challenges. So if you're a network professional who is migrating from a traditional telephony system to a modern, feature-rich network, this book is a must-have. You'lldiscover the strengths and weaknesses of circuit-switched and packet-switched networks, how VoIP systems impact network infrastructure, as well as solutions for common challenges involved with IP voice migrations. Among the challenges discussed and projects presented: building a softPBX configuring IP phones ensuring quality of service scalability standards-compliance topological considerations coordinating a complete system ?switchover? migrating applications like voicemail and directoryservices retro-interfacing to traditional telephony supporting mobile users security and survivability dealing with the challenges of NAT To help you grasp the core principles at work, Switching to VoIP uses a combination of strategy and hands-on how-to that introduce VoIP routers and media gateways, various makes of IP telephone equipment, legacy analog phones, IPTables and Linux firewalls, and the Asterisk open source PBX software by Digium.You'll learn how to build an IP-based or legacy-compatible phone system and voicemail system complete with e-mail integration while becoming familiar with VoIP protocols and devices. Switching to VoIP remains vendor-neutral and advocates standards, not brands. Some of the standards explored include: SIP H.323, SCCP, and IAX Voice codecs 802.3af Type of Service, IP precedence, DiffServ, and RSVP 802.1a/b/g WLAN If VoIP has your attention, like so many others, then Switching to VoIP will help you build your own system, install it, and begin making calls. It's the only thing left between you and a modern telecom network.
Freeswitch 1 8
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Author : Anthony Minessale II
language : en
Publisher: Packt Publishing Ltd
Release Date : 2017-07-13
Freeswitch 1 8 written by Anthony Minessale II and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-07-13 with Computers categories.
Build a robust, high-performance telephony system with FreeSWITCH About This Book Learn how to install and configure a complete telephony system of your own, from scratch, using FreeSWITCH 1.6 Get in-depth discussions of important concepts such as dialplan, user directory, NAT handling, and the powerful FreeSWITCH event socket Discover expert tips from the FreeSWITCH experts, including the creator of FreeSWITCH—Anthony Minessale Who This Book Is For This book is for beginner-level IT professionals and enthusiasts who are interested in quickly getting a powerful telephony system up and running using FreeSWITCH. It would be good if you have some telephony experience, but it's not a must. What You Will Learn Build a complete WebRTC/SIP VoIP platform able to interconnect and process audio and video in real time Use advanced PBX features to create powerful dialplans Understand the inner workings and architecture of FreeSWITCH Real time configuration from database and webserver with mod_xml_curl Integrate browser clients into your telephony service Use scripting to go beyond the dialplan with the power and flexibility of a programming language Secure your FreeSWITCH connections with the help of effective techniques Deploy all FreeSWITCH features using best practices and expert tips Overcome frustrating NAT issues Control FreeSWITCH remotely with the all-powerful event socket Trace packets, check debug logging, ask for community and commercial help In Detail FreeSWITCH is an open source telephony platform designed to facilitate the creation of voice and chat-driven products, scaling from a soft-phone to a PBX and even up to an enterprise-class soft-switch. This book introduces FreeSWITCH to IT professionals who want to build their own telephony system. This book starts with a brief introduction to the latest version of FreeSWITCH. We then move on to the fundamentals and the new features added in version 1.6, showing you how to set up a basic system so you can make and receive phone calls, make calls between extensions, and utilize basic PBX functionality. Once you have a basic system in place, we'll show you how to add more and more functionalities to it. You'll learn to deploy the features on the system using unique techniques and tips to make it work better. Also, there are changes in the security-related components, which will affect the content in the book, so we will make that intact with the latest version. There are new support libraries introduced, such as SQLite, OpenSS, and more, which will make FreeSWITCH more efficient and add more functions to it. We'll cover these in the new edition to make it more appealing for you. Style and approach This easy-to-follow guide helps you understand every topic easily using real-world examples of FreeSWITCH tasks. This book is full of practical code so you get a gradual learning curve.
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Author :
language : en
Publisher: Information Gatekeepers Inc
Release Date :
written by and has been published by Information Gatekeepers Inc this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Ip Telephony
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Author : Olivier Hersent
language : en
Publisher: Addison-Wesley Professional
Release Date : 2000
Ip Telephony written by Olivier Hersent and has been published by Addison-Wesley Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Computers categories.
The authors bring together all the diverse information network professionals and developers need to build IP-based multimedia and voice networks, including coverage on key technologies, protocols, standards, security, access, and more.