When You Say Yes But Mean No
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When You Say Yes But Mean No
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Author : Leslie Perlow
language : en
Publisher: Currency
Release Date : 2003-05-20
When You Say Yes But Mean No written by Leslie Perlow and has been published by Currency this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-05-20 with Business & Economics categories.
We live in a culture—especially at work—that prefers harmony over discord, agreement over dissent, speed over deliberation. We often smile and nod to each other even though deep down we could not disagree more. Whether with colleagues, friends, or family members, the tendency to paper over differences rather than confront them is extremely common. We believe that the best thing to do to preserve our relationships and to ensure that our work gets done as expeditiously as possible is to silence conflict. Let’s face it, most bosses don’t encourage us to share our differences. Indeed, many people are taught that loyal employees accept corporate values, policies, and decisions—never challenging or questioning them. If we want to hold on to our jobs and move up in our organizations, stifling conflict is the safest way to do it—or so we believe. And it is not just with our bosses that we fear raising a dissenting opinion. We worry about what our peers and even our subordinates may think of us. We don’t want to embarrass ourselves or create a bad impression. We don’t want to lose others’ respect or risk rejection. We often associate conflict with its negative form—petty bickering, heated arguing, a bloody fight. But conflict can also be a source of creative energy; when handled constructively by both parties, differences can lead to a healthy and fruitful collaboration, creation, or construction of new knowledge or solutions. When we silence conflict, we avoid the possibility of negative conflict, but we also miss the potential for constructive conflict. Worse yet, as Leslie Perlow documents, the act of silencing conflict may create the consequences we most dread. Tasks frequently take longer or never get done successfully, and silencing conflict over important issues with people for whom we care deeply can result in disrespect for, and devaluing of, those same people. Each time we silence conflict, we create an environment in which we’re all the more likely to be silent next time. We get caught in a vicious “silent spiral,” making the relationship progressively less safe, less satisfying, and less productive. Differences get glossed over, patched over, and suppressed . . . until disaster happens. “Saying yes when you really mean no” is a problem that haunts organizations from start-ups to multi- nationals. It exists across industries, levels, and functions. And it’s exacerbated by a down economy, when the fear of losing one’s job is on everybody’s mind and the idea of allowing conflict to surface or disagreeing with others seems particularly risky. All too often, the conversation at work bespeaks harmony and togetherness, even though passionate disagreements exist beneath the surface. Leslie A. Perlow is a corporate ethnographer, an anthropologist of corporate culture. Anthropologists like Margaret Mead spend years in the field studying exotic cultures. Perlow does the same, although the field for her is the office and the exotic people are us—those who work in the world of organizations. But the end result is no less surprising or rich in insight. Whether it’s a Fortune 500 firm, small business, or government bureaucracy, Perlow provides a keen understanding of the hidden issues behind what people say (and don’t say). And more important, she shows how to create relationships where individuals feel empowered to express their genuine thoughts and feelings and to harness the power of positive conflict.
The Power Of A Positive No
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Author : William Ury
language : en
Publisher: Hachette UK
Release Date : 2012-02-16
The Power Of A Positive No written by William Ury and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-02-16 with Self-Help categories.
The most powerful word in the language is one that most people find difficult to say. Yet when we know how to use it correctly, it has the power to profoundly transform our lives. That word is 'No'. In Getting to Yes, William Ury helped millions of people across the world discover how to transform their working and personal relationships by saying Yes. In this wise and insightful 'prequel' to the international bestseller, Ury asserts that, although you may be able to say Yes, you cannot get to the right Yes until you know how to say No. Most of us are reluctant to say No when we fear the word could spoil relationships with bosses; lose the deal with clients or upset family members. This indispensable book will help readers know whether and how to say No and provides a simple, proven five-step solution and tried and tested techniques to tackle this everyday dilemma.
Learning How To Say No When You Usually Say Yes
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Author : Maritza Manresa
language : en
Publisher: Atlantic Publishing Company
Release Date : 2011-09-30
Learning How To Say No When You Usually Say Yes written by Maritza Manresa and has been published by Atlantic Publishing Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-09-30 with Language Arts & Disciplines categories.
The urge to say yes, to please everyone around you can be overwhelming. It is not just a matter of being a "nice person." It can be rooted in your desire to maintain your self-image, the product of chronically low self esteem. It may even be the result of situations in which you feel you will gain from constantly saying yes. But the truth in life is that knowing when to say "No" when you usually say "Yes" is one of the most fundamentally important things you can do for yourself and for your relationships. Forcing others to respect you regardless of your positions and to establish a clear and comfortable persona for yourself rely on this ability. This book walks everyone who has ever felt uncomfortable denying something to others through the process of recognizing how you truly feel and tapping into your inner self so that you can relay to others how you truly feel, saying no when necessary and yes only when you truly agree or are willing to do something. You will learn everything you need to know to recognize what it is about your personality that creates a need to say yes. From understanding what it is you want to get out of other people to accepting that you do not need their validation, you will learn how to separate your insecurities from what you really think so that you can start telling people how you truly feel. Learn how to set priorities and therefore know when it is okay to say yes. By understanding the proper time to say yes, you will quickly learn how to tell the times when it is not okay and you must say no. In various interviews with parents, educators, psychologists, and every day citizens, this book provides a complete world view that helps any individual understand what it is about their personality that causes them to consistently say yes when they should not. You will ultimately learn what it means to give in and what the psychological results are of making these decisions repeatedly. For anyone who has ever found themselves unhappy due to constant willingness to sacrifice their own happiness, this book is for you. Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president's garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed.
Yes To Life
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Author : Viktor E. Frankl
language : en
Publisher: Beacon Press
Release Date : 2020-03-23
Yes To Life written by Viktor E. Frankl and has been published by Beacon Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-03-23 with Psychology categories.
Find hope even in these dark times with this rediscovered masterpiece, a companion to his international bestseller Man’s Search for Meaning. Eleven months after he was liberated from the Nazi concentration camps, Viktor E. Frankl held a series of public lectures in Vienna. The psychiatrist, who would soon become world famous, explained his central thoughts on meaning, resilience, and the importance of embracing life even in the face of great adversity. Published here for the very first time in English, Frankl’s words resonate as strongly today—as the world faces a coronavirus pandemic, social isolation, and great economic uncertainty—as they did in 1946. He offers an insightful exploration of the maxim “Live as if you were living for the second time,” and he unfolds his basic conviction that every crisis contains opportunity. Despite the unspeakable horrors of the camps, Frankl learned from the strength of his fellow inmates that it is always possible to “say yes to life”—a profound and timeless lesson for us all.
Year Of Yes
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Author : Shonda Rhimes
language : en
Publisher: Simon and Schuster
Release Date : 2015-11-10
Year Of Yes written by Shonda Rhimes and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-11-10 with Biography & Autobiography categories.
The creator of "Grey's Anatomy" and "Scandal" details the one-year experiment with saying "yes" that transformed her life, revealing how accepting unexpected invitations she would have otherwise declined enabled powerful benefits.
Don T Say Yes When You Want To Say No
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Author : Herbert Fensterheim
language : en
Publisher:
Release Date : 1975
Don T Say Yes When You Want To Say No written by Herbert Fensterheim and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1975 with Psychology categories.
Assertiveness Training (AT), a major area of behavior therapy, asks, "What can we do to change you now?" not "Why are you this way?" Its premise: if people have learned behavior patterns which make them unhappy, inhibited, or fearful of rejection, then they can unlearn them. In this book you will learn the difference between assertion and aggression, along with the special AT techniques that will help you stand up for your rights, express your feelings, cope with put-downs from self and others, lessen fears, and achieve professional goals. The book contains special practical AT exercises for improving marital relationships and frequency of sex, relaxing on the job, role-playing of problem situations, and overcoming the impulse to overeat -- to list only a few. This book can change the life of every man or woman who reads it. -- From publisher's description.
Don T Say Yes When You Want To Say No
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Author : Herbert Fensterheim
language : en
Publisher: Sphere
Release Date : 1999
Don T Say Yes When You Want To Say No written by Herbert Fensterheim and has been published by Sphere this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Assertiveness (Psychology) categories.
Yes, you can learn to say what you mean and mean what you say. This best-selling guide has already transformed thousands of lives--and can change your as well. The authors' pioneering Assertiveness Training Technique can help you gain recognition and promotion on the job, renew your marriage, put more zing in your sex life, deal with your children more effectively, and make new friends. Change your life as you learn how to: Target your own assertiveness difficulties and set your own goals. Follow your progress with a workshop that gives you step-by-step reinforcement. Visualize and actualize through exercises designed to perfect new behavior patterns. Develop self-control that comes from within. Change habits that keep you from getting what you want in every area of your life.
Spiritual Disciplines Handbook
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Author : Adele Ahlberg Calhoun
language : en
Publisher: InterVarsity Press
Release Date : 2015-11-19
Spiritual Disciplines Handbook written by Adele Ahlberg Calhoun and has been published by InterVarsity Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-11-19 with Religion categories.
Maybe you long for a more intimate prayer life or deeper insight from God's Word but just don't know how to get there. Or maybe you want to learn about new spiritual disciplines like visio divina, unplugging or attentiveness. In Spiritual Disciplines Handbook Adele Calhoun gives us directions for our continuing journey toward intimacy with Christ. While the word discipline may make us want to run and hide, the author shows how desires and discipline work together to lead us to the transformation we're longing for—the transformation only Christ can bring. Instead of just giving information about spiritual disciplines, this handbook is full of practical, accessible guidance that helps you actually practice them. With over 80,000 copies in print, this well-loved catalog of seventy-five disciplines has been revised throughout and expanded to include thirteen new disciplines along with a new preface by the author. Mothers, fathers, plumbers, nurses, students—we're all on a journey. And spiritual disciplines are for all of us who desire to know Christ deeply and be like him. Here is direction for our desire, leading us to the ultimate destination: more of Christ himself.
Expat Journal Postcards From The Edge
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Author : Stephen Dennstedt
language : en
Publisher:
Release Date : 2012-09-11
Expat Journal Postcards From The Edge written by Stephen Dennstedt and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-09-11 with categories.
Expat Journal: Postcards from the Edge, draws heavily from Mr. Dennstedt's travel blog of the same name. It chronicles his transition from commercial banker to expatriate and international photographer, and the events that led up to this life-altering change. Often witty and funny, it also touches on serious subjects: Death, divorce, Vietnam, Cuban cigars, Scotch Whisky, beautiful women and a little gecko named Pedro Gonzalez. It is hoped that this first volume will be part of an ongoing series.
Stillness Is The Key
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Author : Ryan Holiday
language : en
Publisher: Profile Books
Release Date : 2019-10-10
Stillness Is The Key written by Ryan Holiday and has been published by Profile Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10-10 with Self-Help categories.
Throughout history, there has been one quality that great leaders, makers, artists and fighters have shared. The Zen Buddhists described it as inner peace, the Stoics called it ataraxia and Ryan Holiday calls it stillness: the ability to be steady, focused and calm in a constantly busy world. Drawing on a wide range of history's greatest thinkers, Holiday shows us how crucial stillness is, and how it can be cultivated in our own lives today. Just as Winston Churchill, Oprah Winfrey and baseball player Sadaharu Oh have done, we can all benefit from stillness to feed into our greater ambitions - whether building a business or simply finding happiness, peace and self-direction. Stillness is the key to the self-mastery, discipline and focus necessary to succeed in this competitive, noisy world.