3 Minute Summary Of Amaze Every Customer Every Time By Shep Hyken
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3 Minute Summary Of Amaze Every Customer Every Time By Shep Hyken
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Author : thimblesofplenty
language : en
Publisher: thimblesofplenty
Release Date :
3 Minute Summary Of Amaze Every Customer Every Time By Shep Hyken written by thimblesofplenty and has been published by thimblesofplenty this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
thimblesofplenty is a group of friends who also happen to be business people and avid readers. We wanted to keep up with the latest business books but found that time was a factor. So we divided out the work and each of us took a book and summarised it for the others. We though it might be a great idea to share these summaries with you. For a small price and a 3 minute time investment, our summary gives you some of the wisdom from the book, some food for thought and hopefully the impetus to make some time to read the whole book!
R Sum De 3 Minutes De Amaze Every Customer Every Time Par Shep Hyken
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Author : thimblesofplenty
language : fr
Publisher: thimblesofplenty
Release Date :
R Sum De 3 Minutes De Amaze Every Customer Every Time Par Shep Hyken written by thimblesofplenty and has been published by thimblesofplenty this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
thimblesofplenty est un groupe d’amis qui sont également des businessmen et des fervents lecteurs. Nous voulions suivre les derniers livres de business mais nous trouvions que le temps était un facteur important à prendre en compte. Nous avons donc divisé le travail et chacun d’entre nous a pris un livre et l’a résumé pour les autres. Nous pensions que cela pouvais être une excellente idée de partager ces résumés avec vous. Pour un prix réduit et un investissement de 3 minutes, nos résumés vous offrent un peu de sagesse du livre, de quoi alimenter vos pensées et avec espérons-le, vous donneront envie de prendre le temps de lire le livre en entier.
3 Minuten Zusammenfassung Von Amaze Every Customer Every Time Von Shep Hyken
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Author : thimblesofplenty
language : de
Publisher: thimblesofplenty
Release Date : 2015-09-11
3 Minuten Zusammenfassung Von Amaze Every Customer Every Time Von Shep Hyken written by thimblesofplenty and has been published by thimblesofplenty this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-09-11 with categories.
Thimblesofplenty ist eine Gruppe von Freunden, die zufällig auch Geschäftsleute und Bücherwürmer sind. Wir wollten zu halten mit den neuesten Geschäfts-Bücher, fand aber Zeit war ein Faktor. So wir haben die Arbeit geteilt und jeder von uns nahm ein Buch und es für die anderen zusammengefasst haben. Wir haben gedacht dass es eine gute Idee wäre, diese Zusammenfassungen mit Ihnen zu teilen. Für einen kleinen Preis und eine 3 Minuten Zeitaufwand unsere Zusammenfassungen bietet Ihnen einige der Weisheit aus dem Buch, einige Denkanstöße und hoffentlich den Anstoß, Zeit machen, das ganze Buch zu lesen!
Summary Amaze Every Customer Every Time
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Author : BusinessNews Publishing,
language : en
Publisher: Primento
Release Date : 2014-10-28
Summary Amaze Every Customer Every Time written by BusinessNews Publishing, and has been published by Primento this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-10-28 with Business & Economics categories.
The must-read summary of Shep Hyken's book: "Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet". This complete summary of the ideas from Shep Hyken's book "Amaze Every Customer Every Time" shows how you have a competitive edge when you amaze your customers every time they deal with you, regardless of the state of the economy or the dynamics of the marketplace in which you operate. In his book, the author explains that there are five elements that are necessary for creating customer experiences that amaze: great leaders, culture, tools, service and community. This summary details each of these elements and provides advice on exactly how to improve them. Added-value of this summary: • Save time • Understand key concepts • Expand your knowledge To learn more, read "Amaze Every Customer Every Time" and discover the key to leaving customers amazed after every interaction.
Amaze Every Customer Every Time
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Author : Shep Hyken
language : en
Publisher: Greenleaf Book Group
Release Date : 2013-09-03
Amaze Every Customer Every Time written by Shep Hyken and has been published by Greenleaf Book Group this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-09-03 with Business & Economics categories.
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.
Summary The Amazement Revolution
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Author : Businessnews Publishing
language : en
Publisher:
Release Date : 2016-09-16
Summary The Amazement Revolution written by Businessnews Publishing and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-09-16 with categories.
The must-read summary of Shep Hyken's book: "The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience". This complete summary of the ideas from Shep Hyken's book "The Amazement Revolution" shows that customer service isn't a department within a company - it's everything the company does. If you can amaze your customers, they will become addicted to doing business with you or, more specifically, to the quality of the experience they receive from you. In his book, the author presents seven amazement strategies from the best customer service focused organisations in the world, which you can use to bring your customers into a "Cult of Amazement". This summary is a must-read for any manager who wants to learn from the best and become the top service organisation in their industry. Added-value of this summary: - Save time - Understand key concepts - Expand your knowledge To learn more, read "The Amazement Revolution" and find out how to teach your employees to deliver a superior experience to your customers.