An Analytical Study On Job Role Stressors Employee Performance And Service Effectiveness Using Servqual Approach
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An Analytical Study On Job Role Stressors Employee Performance And Service Effectiveness Using Servqual Approach
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Author : Dr Kasturi Rohit Naik Dr Srinivasan R Iyengar
language : en
Publisher: Archers & Elevators Publishing House
Release Date :
An Analytical Study On Job Role Stressors Employee Performance And Service Effectiveness Using Servqual Approach written by Dr Kasturi Rohit Naik Dr Srinivasan R Iyengar and has been published by Archers & Elevators Publishing House this book supported file pdf, txt, epub, kindle and other format this book has been release on with Antiques & Collectibles categories.
Boundary Spanning Elements And The Marketing Function In Organizations
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Author : Sunil Sahadev
language : en
Publisher: Springer
Release Date : 2015-02-25
Boundary Spanning Elements And The Marketing Function In Organizations written by Sunil Sahadev and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-02-25 with Business & Economics categories.
This book presents current research on boundary spanning elements. The editors bring together extant knowledge in the field and present a uniform narrative. Previous studies have often been disseminated across several academic disciplines like services marketing, personal selling and sales management etc. and this monograph aggregates studies dealing with boundary spanning elements or has boundary spanning elements related to the marketing function as the main empirical platform under a uniform theoretical perspective. Each chapter in the book deals with an important research theme and synthesizes studies in relation to boundary spanning elements.
Unsafe Human Behavior At Construction Sites
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Author : Qingfeng Meng
language : en
Publisher: Frontiers Media SA
Release Date : 2023-01-04
Unsafe Human Behavior At Construction Sites written by Qingfeng Meng and has been published by Frontiers Media SA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-01-04 with Science categories.
The Oxford Handbook Of Organizational Climate And Culture
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Author : Karen M. Barbera
language : en
Publisher: Oxford University Press
Release Date : 2014-05-07
The Oxford Handbook Of Organizational Climate And Culture written by Karen M. Barbera and has been published by Oxford University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-05-07 with Psychology categories.
The Oxford Handbook of Organizational Climate and Culture presents the breadth of topics from Industrial and Organizational Psychology and Organizational Behavior through the lenses of organizational climate and culture. The Handbook reveals in great detail how in both research and practice climate and culture reciprocally influence each other. The details reveal the many practices that organizations use to acquire, develop, manage, motivate, lead, and treat employees both at home and in the multinational settings that characterize contemporary organizations. Chapter authors are both expert in their fields of research and also represent current climate and culture practice in five national and international companies (3M, McDonald's, the Mayo Clinic, PepsiCo and Tata). In addition, new approaches to the collection and analysis of climate and culture data are presented as well as new thinking about organizational change from an integrated climate and culture paradigm. No other compendium integrates climate and culture thinking like this Handbook does and no other compendium presents both an up-to-date review of the theory and research on the many facets of climate and culture as well as contemporary practice. The Handbook takes a climate and culture vantage point on micro approaches to human issues at work (recruitment and hiring, training and performance management, motivation and fairness) as well as organizational processes (teams, leadership, careers, communication), and it also explicates the fact that these are lodged within firms that function in larger national and international contexts.
Space Technologies For The Benefit Of Human Society And Earth
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Author : Phillip Olla
language : en
Publisher: Springer Science & Business Media
Release Date : 2009-03-18
Space Technologies For The Benefit Of Human Society And Earth written by Phillip Olla and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-03-18 with Technology & Engineering categories.
Overview of Space Technology It has been over 50 years since the rst satellite was sent into orbit, and the impact of space technology can be felt in many aspects in our day to day life. In addition to the convenience of knowing exactly where we are on the planet via GPS satellites; or deciding what to pack for a trip based on forecasts from weather satellites; watching CNNinaremotevillageviabroadcasting satellites;therearenowsomecrucialen- ronmental uses of Space technologies in the areas of natural resources management and environmental monitoring. Remotely sensed data reveals an unparallel view of the Earth for systems that require synoptic or periodic observations such as inv- tory control, surveying, agriculture, business, mineralogy, hydrography, geology, land mass cover, land utilization and environment monitoring. The advancement of remote sensing has made remote sensed data more affordable and available to merge with a variety of data sources to create mash-ups. The amalgamation of these data sources into disciplines such as agriculture, urban planning, web applications, cartography, geodetic reference systems, and global navigation satellite systems, are an important advancement of space applications and space science. Space Technology and Millennium Development Goals (MDGs) The MDGs are a set of time-bound, measurable goals and targets that are global as well as country-speci c for combating poverty, hunger, diseases, illiteracy, envir- mental degradation and discrimination against women.
Mental Health In Healthcare Workers And Its Associations With Psychosocial Work Conditions
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Author : Juan Jesús García-Iglesias
language : en
Publisher: Frontiers Media SA
Release Date : 2024-04-11
Mental Health In Healthcare Workers And Its Associations With Psychosocial Work Conditions written by Juan Jesús García-Iglesias and has been published by Frontiers Media SA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-04-11 with Medical categories.
The work environment can be considered one of the main determining factors that can influence the mental health of workers, especially as it regards the structural and organizational conditions to which the worker is subjected. This work environment has positive effects when work provides satisfaction and well-being or negative effects provoked by situations of stress, inadequate working patterns and schedules, possible situations of abuse and/or harassment, etc., which may contribute to the appearance of alterations in the mental health of the worker.
Improving Service Quality In The Global Economy
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Author : Michael Milakovich
language : en
Publisher: CRC Press
Release Date : 2005-08-03
Improving Service Quality In The Global Economy written by Michael Milakovich and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-08-03 with Business & Economics categories.
Within American service sector organizations there exists a gap between understanding customer service quality improvement (QI) theories and applying them. Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition fills that gap by presenting theory, application models, and cases of su
Understanding The High Performance Workplace
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Author : Neal M. Ashkanasy
language : en
Publisher: Routledge
Release Date : 2016-06-10
Understanding The High Performance Workplace written by Neal M. Ashkanasy and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-06-10 with Psychology categories.
This book asks the crucial question: When does high performance supervision become abusive supervision? As more organizations push to adopt high performance work practices (HPWP), the onus increasingly falls on supervisors to do whatever it takes to maximize the productivity of their work teams. In this rigorous, research-based volume, international contributors offer insight into how and when seemingly-beneficial workplace practices cross the line from motivation to abuse. By reviewing critical issues in both high performance work practices and abusive supervision, it illuminates the crossover between these two modes of work, and forges a path for future scholarship.
The Service Providers
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Author : D. Yagil
language : en
Publisher: Springer
Release Date : 2008-04-17
The Service Providers written by D. Yagil and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-04-17 with Business & Economics categories.
The success of service organizations ultimately depends on employees in customer service roles; their performance affects customer satisfaction and loyalty. Integrating theory and research, this book explores the factors that determine the performance of service providers, and points to important managerial implications.
Ictr 2018 International Conference On Tourism Research
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Author : Dr Minna Tunkkari-Eskelinen, JAMK University of Applied Science Jyväskylä, Finland
language : en
Publisher: Academic Conferences and publishing limited
Release Date : 2018-03-22
Ictr 2018 International Conference On Tourism Research written by Dr Minna Tunkkari-Eskelinen, JAMK University of Applied Science Jyväskylä, Finland and has been published by Academic Conferences and publishing limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-03-22 with categories.
These proceedings represent the work of researchers participating in the International Conference on Tourism Research (ICTR 2018) which is being hosted by JAMK University of Applied Sciences, Jyväskylä, Finland on 23-24 March 2018.