An Executive S Guide To Reverse Logistics
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An Executive S Guide To Reverse Logistics
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Author : Curtis Greve
language : en
Publisher:
Release Date : 2012-03-01
An Executive S Guide To Reverse Logistics written by Curtis Greve and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-03-01 with Business logistics categories.
In today's economy every business executive is looking for ways to reduce costs and improve customer satisfaction. Most of the usual steps, like cutting payroll, reducing expenses, and negotiating better deals, have been exhausted. Business leaders are now looking for new ideas to achieve their goals. In many organizations, reverse logistics is an area of untapped opportunity that can have a positive impact on both customers and earnings. It takes leadership and resources in order to take advantage of these opportunities but the payback can be significant. If you are new to the world of returns management the question is "How do you find hidden profits in reverse logistics?" "An Executive's Guide To Reverse Logistics" has the answers. If you are a supply chain executive who needs to understand more about reverse logistics, or if you are a CEO or CFO looking for ways to reduce the financial impact of product recalls and customer returns, this book is for you. "An Executive's Guide To Reverse Logistics" is filled with explanations, facts, process flows, diagrams, tools, and best practices developed over the authors' combined 40 years of hands-on, reverse logistics experience. Simply put, this book is a roadmap that will help you find hidden profits by managing returns.
Reverse Logistics Complete Self Assessment Guide
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2017-05-22
Reverse Logistics Complete Self Assessment Guide written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-05-22 with categories.
Is the scope of Reverse Logistics defined? Will team members regularly document their Reverse Logistics work? What business benefits will Reverse Logistics goals deliver if achieved? Has the direction changed at all during the course of Reverse Logistics? If so, when did it change and why? How do we Improve Reverse Logistics service perception, and satisfaction? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Reverse Logistics assessment. Featuring 607 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Reverse Logistics improvements can be made. In using the questions you will be better able to: - diagnose Reverse Logistics projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Reverse Logistics and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Reverse Logistics Scorecard, you will develop a clear picture of which Reverse Logistics areas need attention. Included with your purchase of the book is the Reverse Logistics Self-Assessment downloadable resource, containing all 607 questions and Self-Assessment areas of this book. This helps with ease of (re-)use and enables you to import the questions in your preferred Management or Survey Tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http: //theartofservice.com
Reverse Logistics Complete Self Assessment Guide
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Author : Gerardus Blokdyk
language : en
Publisher: Createspace Independent Publishing Platform
Release Date : 2017-05-21
Reverse Logistics Complete Self Assessment Guide written by Gerardus Blokdyk and has been published by Createspace Independent Publishing Platform this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-05-21 with categories.
Is the scope of Reverse Logistics defined? Will team members regularly document their Reverse Logistics work? What business benefits will Reverse Logistics goals deliver if achieved? Has the direction changed at all during the course of Reverse Logistics? If so, when did it change and why? How do we Improve Reverse Logistics service perception, and satisfaction? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Reverse Logistics assessment. Featuring 607 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Reverse Logistics improvements can be made. In using the questions you will be better able to: - diagnose Reverse Logistics projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Reverse Logistics and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Reverse Logistics Scorecard, you will develop a clear picture of which Reverse Logistics areas need attention. Included with your purchase of the book is the Reverse Logistics Self-Assessment downloadable resource, containing all 607 questions and Self-Assessment areas of this book. This helps with ease of (re-)use and enables you to import the questions in your preferred Management or Survey Tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http://theartofservice.com
Reverse Logistics
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Author : Rommert Dekker
language : en
Publisher: Springer Science & Business Media
Release Date : 2013-06-05
Reverse Logistics written by Rommert Dekker and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-06-05 with Business & Economics categories.
This book addresses decision making in reverse logistics, which concerns the integration of used and obsolete products back into the supply chain as valuable resources. It covers a wide range of aspects, related to distribution, production and inventory management, and supply chain management. For each topic, it highlights key managerial issues in real-life examples and explains which quantitative models are available for addressing them. By treating a broad range of issues in a unified way, the book offers the reader a comprehensive view on the field of reverse logistics.
Customer Loyalty And Supply Chain Management
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Author : Ivan Russo
language : en
Publisher: Routledge
Release Date : 2017-08-03
Customer Loyalty And Supply Chain Management written by Ivan Russo and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-08-03 with Business & Economics categories.
Many business-to-business (B2B) managers think that customers act rationally and base decisions mostly on price, customer loyalty isn’t considered. Companies outsource various activities, which enable them to improve efficiency, reduce costs, focus more on core competencies and improve their innovation capabilities. Supply Chain Management synchronizes the efforts of all parties—particularly suppliers, manufacturers, retailers, dealers, customers—involved in achieving customer’s needs. Despite much research, the relationship between customer loyalty and the supply chain strategy remains insufficiently explored and understood by practitioners and academics, while the theme has been extensively developed within marketing literature. Customer Loyalty and Supply Chain Management is the result of years of work by the authors on different projects concerning the overlapping areas of supply chains, logistics and marketing, drawing a connection between the literature to provide a holistic picture of the customer loyalty framework. Emphasis is given to the B2B context, where recent research has provided some clues to support the fact that investment in operations, new technologies and organizational strategy have had a significant role in understanding B2B loyalty, particularly in the context of global supply chains. Moreover, the book provides a modernized and predictive model of B2B loyalty, showing a different methodological approach that aims at capturing the complexity of the phenomenon. This book will be a useful resource for professionals and scholars from across the supply chain who are interested in exploring the dimension of customer loyalty in the challenging supplier and customer context.
Optimizing Reverse Logistics With Sap Erp
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Author : Srivathsan Narayanan
language : en
Publisher: Galileo PressInc
Release Date : 2010-01-01
Optimizing Reverse Logistics With Sap Erp written by Srivathsan Narayanan and has been published by Galileo PressInc this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-01-01 with Business & Economics categories.
This is the book you need to master reverse logistics. You ll learn how to configure and use SAP ERP to optimize reverse logistics practices, particularly returns, repairs, and refurbishment. And with the step-by-step instructions, real-world examples, and tips provided throughout, you ll find many ways to streamline your processes and make your business perform more efficiently. This is the book that will ensure you re getting the most out of the reverse logistics tools in SAP ERP. Basic Principles of Reverse Logistics Explore what reverse logistics is and how it can help you develop a more efficient and cost-effective business. Reverse Logistics Functionalities Get a thorough understanding of the various reverse logistics processes, and learn how they are executed within SAP ERP. SAP ERP Configuration Learn how to customize SAP ERP for reverse logistics to work for your needs. Finance in Reverse Logistics Learn how to recapture value for reverse logistics with accounting and valuation in SAP. Real-World Examples and Tips Use the insider tips provided throughout to find solutions to your own reverse logistics issues.
Guide To Supply Chain Management
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Author : Colin Scott
language : en
Publisher: Springer
Release Date : 2018-06-01
Guide To Supply Chain Management written by Colin Scott and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-06-01 with Business & Economics categories.
This essential guide brings supply chain theory to life. Intended for readers with a business interest in supply chain management, the book covers the key topics in eleven chapters, including planning, sourcing, making, delivering and returning, as well as strategy, people, finance, customer service and outsourcing. Each chapter starts with a brief summary and learning objectives that guide the reader through the text. This second edition also explores digital, sustainability and innovation impacts on today’s global supply chains. The book is written in a clear and simple way, featuring a variety of figures, tables and recommendations for further reading. The respective chapters conclude with real-life case studies from different companies, illustrating best practices. In the course of their work, the authors have met professionals all over the world who are passionate about their business achievements. By including their vivid examples, the guide brings theory to life, enabling readers to understand and embrace the concepts and ideas presented. Colin Scott, Henriette Lundgren and Paul Thompson are experts in supply chain management and have worked with practitioners in businesses across the globe. Endorsement: This guide is a really useful reminder of what good practice is and how it should be applied within supply chain management. The book is relevant for students of supply chain management and professional practitioners alike. This book offers an invaluable guide to understanding the specific dynamics of your supply chain and the fundamentals underpinning it. It provides the framework for delivering a supply chain strategy based upon recognised best practice. Martin McCourt, CEO, Dyson Limited .
The Executive S Guide To Supply Management Strategies
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Author : David A. Riggs
language : en
Publisher: Amacom Books
Release Date : 1998
The Executive S Guide To Supply Management Strategies written by David A. Riggs and has been published by Amacom Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Business & Economics categories.
Let's stop "admiring" the supply problem; A brief history of procurement initiatives - just not enough; The marketplace twenty-first century - change and time; Supply management: strategy and process; How to get started; Supply-stream strategies: classification and development; The supply management organization; Measuring effectiveness; Secrets to success; Fast forward; Index.
Managing Reverse Logistics Using System Dynamics A Generic End To End Approach
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Author : Martin Bonev
language : en
Publisher: Diplomica Verlag
Release Date : 2012-03
Managing Reverse Logistics Using System Dynamics A Generic End To End Approach written by Martin Bonev and has been published by Diplomica Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-03 with Technology & Engineering categories.
As legislations have become stricter and the competition on markets is getting stronger, companies facing return flows strive for the implementation of efficient and cost-effective reverse logistic procedures. At the same time, when managing reverse logistics, they are not only confronted with a high degree of uncertainties concerning the quality, quantity and timing or the product returns, but also with a dynamically changing environment. Various aspects, such the increasing amount of return flows, shorter repair and lead times as well as increasing disposal costs, affect the reverse logistic system and need to be managed proficiently. Additionally, handling product returns requires supportive computer aided modelling tools that are capable of handling the dynamic and complex characteristics of the reverse logistic system and allow an improved estimation of the impact of a changing environment and management decisions. For the purpose of this study, the system dynamics modelling approach has been identified as particularly suitable for illustrating the system in question with a special focus on understanding the dynamic behaviour over time. A generic system dynamics model has been exemplarily created and simulated using the program iThink. The model comprises end-to-end processes of the main reverse logistic activities related to customer returns and has been used for studying the strategic design and optimization of the reverse logistic system. In order to consider relevant uncertainties as well as environmental concerns and economic efficiency, representative policies have been applied where, inter alia, with the help of the graphical illustration of the processes, effective strategies could be implemented. A general evaluation of the system dynamics methodology has revealed the significant advantages of using supportive modelling techniques for strategic decision making. Particularly for complex systems that change over time, such as reverse logistics, applying appropriate computer aided modelling tools in order to anticipate the overall effect on processes caused by varying surroundings has proven essential. An effective utilization of system dynamics may significantly reduce the forecasting and planning risks within individual frameworks, such as capacity planning. Moreover, the generic approach allows the application of the model to any other industry that is characterized by uncertain capacity utilization and varying technical, economical and legal conditions.
Assessing And Optimizing The Reverse Logistic Process Using Computer Aided Modelling Techniques
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Author : Martin Bonev
language : en
Publisher: Diplomarbeiten Agentur
Release Date : 2011-08-09
Assessing And Optimizing The Reverse Logistic Process Using Computer Aided Modelling Techniques written by Martin Bonev and has been published by Diplomarbeiten Agentur this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-08-09 with Technology & Engineering categories.
Inhaltsangabe:Introduction: As the world population is growing continuously and emerging markets are expanding, natural recourses are being used even more intensively. Because of the scarcity of natural resources, industry faces a changing business environment. Due to government regulations, companies nowadays must handle not only in terms of efficiency, but also of sustainable development and new market opportunities. Thus, with the progression of the logistics sector in recent years, supply chain management and especially the concept of reverse logistics have become more important for both, industry and science. By utilizing reverse logistics, companies aim at maximizing their product revenue while reducing the costs of product returns. Accordingly, implementing an effective concept of reverse logistics, while manufacturing environmentally friendly products, has become a strategic issue. In order to meet the requirements, companies are confronted with the problem of reducing the uncertainties regarding the quality, quantity and timing of the product returns. In this context, a high level of uncertainty leads to a strong increase in complexity compared to the traditional forward supply chains. Using modern computer aided modelling techniques such as system dynamics, helps to counteract this complexity since they not only enable a better understanding of the dynamic behaviour of such complex systems but also allow an improved estimation of the impact of a changing environment and management decisions. This thesis contributes towards an improvement of the strategic decision making process in the field of reverse logistics by providing a generic simulation model which can be used to analyse the influence of different environmental and economical policies with respect to prevailing market conditions. To achieve this objective, the following approach is proposed: In Chapter 2, the theoretical foundation of reverse logistics is characterized forming the framework for the subsequent analytical approach concerning the appropriate model development. For this purpose, first, an overview of the state of the art concerning the processes and influencing factors within the field of reverse logistics is provided. This is achieved by describing the theoretical background of the topic, including a characterization of the impact of individual reverse logistic activities on each other and on their environment. Afterwards, current challenges and trends when [...]