Anthropomorphic Conversational Agents And User Trust

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Anthropomorphic Conversational Agents And User Trust

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Author : Anna-Maria Seeger
language : en
Publisher:
Release Date : 2021*

Anthropomorphic Conversational Agents And User Trust written by Anna-Maria Seeger and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021* with categories.

From Brows To Trust

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Author : Zsófia Ruttkay
language : en
Publisher: Springer Science & Business Media
Release Date : 2006-02-19

From Brows To Trust written by Zsófia Ruttkay and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-02-19 with Computers categories.

Embodied conversational agents (ECAs) are autonomous software entities with human-like appearance and communication skills. These agents can take on a number of different roles, for example, as an assistant, tutor, information provider, or customer service agent. They may also simply represent or entertain a user. The precise nature and benefits of different characteristics of ECAs requires careful investigation. Questions range from the function of an eyebrow raise to mechanisms for assessing and improving ECA trustworthiness. This book will help experts and designers in the specification and development of applications incorporating ECAs. Part 1 provides guidelines for evaluation methodologies and the identification of design and evaluation parameters. Part 2 demonstrates the importance of considering the user's perspective and interaction experience. Part 3 addresses issues in fine-tuning design parameters of ECAs and verifying the perceived effect. Finally, in Part 4 lessons learned from a number of application case studies are presented. The book is intended for both ECA researchers in academia and industry, and developers and designers interested in applying the technology.

Designing Anthropomorphic Conversational Agents In Enterprises A Nascent Theory And Conceptual Framework For Fostering A Human Like Interaction

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Author : Stephan Diederich
language : en
Publisher:
Release Date : 2020-05-25

Designing Anthropomorphic Conversational Agents In Enterprises A Nascent Theory And Conceptual Framework For Fostering A Human Like Interaction written by Stephan Diederich and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-05-25 with categories.

Information Systems And Neuroscience

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Author : Fred D. Davis
language : en
Publisher: Springer
Release Date : 2017-11-16

Information Systems And Neuroscience written by Fred D. Davis and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-11-16 with Computers categories.

This book presents the proceedings of the Gmunden Retreat on NeuroIS 2017, reporting on topics at the intersection of Information Systems (IS) research, neurophysiology and the brain sciences. Readers will discover the latest findings from top scholars in the field of NeuroIS, which offer detailed insights on the neurobiology underlying IS behavior, essential methods and tools and their applications for IS, as well as the application of neuroscience and neurophysiological theories to advance IS theory.

Trust In Human Or Machine Exploring The Effect Of Anthropomorphic Cues On User Self Disclosure Toward A Chatbot

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Author : Weizi Liu
language : en
Publisher:
Release Date : 2019

Trust In Human Or Machine Exploring The Effect Of Anthropomorphic Cues On User Self Disclosure Toward A Chatbot written by Weizi Liu and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019 with categories.

Advances In Natural Multimodal Dialogue Systems

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Author : Jan van Kuppevelt
language : en
Publisher: Springer Science & Business Media
Release Date : 2005-12-06

Advances In Natural Multimodal Dialogue Systems written by Jan van Kuppevelt and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-12-06 with Computers categories.

The main topic of this volume is natural multimodal interaction. The book is unique in that it brings together a great many contributions regarding aspects of natural and multimodal interaction written by many of the important actors in the field. Topics addressed include talking heads, conversational agents, tutoring systems, multimodal communication, machine learning, architectures for multimodal dialogue systems, systems evaluation, and data annotation.

On The Design Of Service Interaction With Conversational Agents

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Author : Johannes Riquel
language : en
Publisher: Cuvillier Verlag
Release Date : 2022-07-19

On The Design Of Service Interaction With Conversational Agents written by Johannes Riquel and has been published by Cuvillier Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-07-19 with Business & Economics categories.

Conversational Agents (CAs) are changing the way people interact in their daily lives. Specifically, CAs such as chatbots or voice assistants are increasingly covering services traditionally provided by human employees. CA-based services are available at any time and in any capacity, providing convenience and comfort while overcoming the limitations of human employees. However, many CAs are imperfect and prone to errors, such as frequently misinterpreting users’ requests, which leads to a mismatch between the expectations of the service and the service provided. As a result, some CA-based services have been discontinued in the past. In this context, a human-like design of CAs potentially offers a valuable approach to enhancing the user’s perception of a service. Prior research shows that this leads to individuals interacting with a human-like CA as if they would interact with a real individual. Furthermore, human-like errors could be considered a social cue, since it is human nature to make errors. To address the overall research area of CAs imperfections, four studies were conducted and synthesized in this dissertation. The studies provide novel insights into the design of human-like text-based CAs interrelated with the occurrence of CA imperfections, including human-like errors. Through a set of experiments, four major contributions are provided. First, the human-like design of imperfect CAs can mitigate the negative individuals’ perceptions, if implemented carefully. Second, the human-like design of imperfect CAs can shift individuals into a positive emotional state which increases service satisfaction. Third, human-like errors are not perceived as human-like and should not be employed in CA-based service encounters at present. Fourth, not every CA-based service requires a high level of human-like design, as the expectations of a CA-based service may be as different as the expectations of traditional human-based services.

Human Computer Interaction User Experience And Behavior

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Author : Masaaki Kurosu
language : en
Publisher: Springer Nature
Release Date : 2022-06-16

Human Computer Interaction User Experience And Behavior written by Masaaki Kurosu and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-06-16 with Computers categories.

The three-volume set LNCS 13302, 13303 and 13304 constitutes the refereed proceedings of the Human Computer Interaction thematic area of the 24th International Conference on Human-Computer Interaction, HCII 2022, which took place virtually in June-July 2022. The 132 papers included in this HCI 2022 proceedings were organized in topical sections as follows: Part I: Theoretical and Multidisciplinary Approaches in HCI; Design and Evaluation Methods, Techniques and Tools; Emotions and Design; and Children-Computer Interaction, Part II: Novel Interaction Devices, Methods and Techniques; Text, Speech and Image Processing in HCI; Emotion and Physiological Reactions Recognition; and Human-Robot Interaction, Part III: Design and User Experience Case Studies, Persuasive Design and Behavioral Change; and Interacting with Chatbots and Virtual Agents.

The Rise Of Ai User Applications

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Author : Svetlana Bialkova
language : en
Publisher: Springer Nature
Release Date :

The Rise Of Ai User Applications written by Svetlana Bialkova and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.

Inclusivity And Accessibility In Digital Health

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Author : Anshari, Muhammad
language : en
Publisher: IGI Global
Release Date : 2024-04-15

Inclusivity And Accessibility In Digital Health written by Anshari, Muhammad and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-04-15 with Medical categories.

The persistent challenge of inequitable access to quality services plagues diverse age groups, creating a glaring gap in our pursuit of inclusive well-being. Despite the revolutionary strides in digital health and artificial intelligence (AI), the promise of universal accessibility remains unfulfilled. The disparities demand a comprehensive understanding of obstacles hindering inclusivity, setting the stage for a transformative solution. Inclusivity and Accessibility in Digital Health is a groundbreaking exploration that is a beacon of change in the healthcare narrative. This book transcends conventional boundaries, offering innovative frameworks, case studies, and empirical research. It delves into the transformative potential of AI and digital health, presenting actionable insights to tailor healthcare services, manage diseases, and elevate overall well-being. Aligned with the United Nations Sustainable Development Goals, this book inspires researchers, healthcare professionals, policymakers, and tech enthusiasts to harness the power of technology for an inclusive healthcare revolution.