Artificial Intelligence As An Additional Tool In Customer Relationship Management And The Impact After The Covid 19 Crisis
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Artificial Intelligence As An Additional Tool In Customer Relationship Management And The Impact After The Covid 19 Crisis
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Author : Leonard Rupperti
language : de
Publisher: GRIN Verlag
Release Date : 2022-12-16
Artificial Intelligence As An Additional Tool In Customer Relationship Management And The Impact After The Covid 19 Crisis written by Leonard Rupperti and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-12-16 with Computers categories.
Masterarbeit aus dem Fachbereich Informatik - Künstliche Intelligenz, , Sprache: Deutsch, Abstract: The aim of the research of this present work is to answer which criteria make an AI-driven CRM successful, what opportunities and challenges there are, and how the general population assesses this topic. Furthermore, it is important to see that the corona pandemic is having an impact on the use of AI. For this purpose, the following two research questions were asked. How does AI strengthen the customer relationship CRM? Will the Corona pandemic accelerate the use of AI? To answer the research questions, a quantitative study on people's current opinions and attitudes towards AI and how it will change as a part of the outbreak of the pandemic was conducted. Specifically, the study deals with artificial intelligence in customer service, the change of AI in companies due to Covid-19 and how people generally view the topic of AI. The participants surveyed were anonymous, of different age groups, occupations, and origins, as this topic affects everyone today and it is important to pay attention to the opinion of the general population. The targeted use of artificial intelligence in customer relationship management to make the work of companies and their employees more efficient and of higher quality, also about the customer, is on the rise. More and more sales are generated by this technology and more and more AI-controlled tools are being developed which make customer management more successful and thus intensify the relationship between customers and companies. Thus, it is necessary to understand such technologies and how they are designed, but also what opinion the general society has on this rather revolutionary technology.
23rd European Conference On Knowledge Management Vol 1
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Author : Piera Centobelli
language : en
Publisher: Academic Conferences and publishing limited
Release Date : 2022-09-01
23rd European Conference On Knowledge Management Vol 1 written by Piera Centobelli and has been published by Academic Conferences and publishing limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-09-01 with Business & Economics categories.
Handbook Of Research On Customer Loyalty
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Author : Keeling, Debbie I.
language : en
Publisher: Edward Elgar Publishing
Release Date : 2022-07-19
Handbook Of Research On Customer Loyalty written by Keeling, Debbie I. and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-07-19 with Business & Economics categories.
Identifying customer loyalty as a crucial success factor in contemporary marketing thinking and practice, this innovative Handbook incorporates a rich collection of perspectives on the current topics and research-driven practices in the field. Leading scholars offer an insightful reimagining of the research methods, metrics, and designs for the future of measuring and predicting customer loyalty.
International Conference On Advances In Business Management And Intelligence System 22
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Author :
language : en
Publisher: Archers & Elevators Publishing House
Release Date :
International Conference On Advances In Business Management And Intelligence System 22 written by and has been published by Archers & Elevators Publishing House this book supported file pdf, txt, epub, kindle and other format this book has been release on with Antiques & Collectibles categories.
Future Role Of Sustainable Innovative Technologies In Crisis Management
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Author : Ali, Mohammed
language : en
Publisher: IGI Global
Release Date : 2022-04-18
Future Role Of Sustainable Innovative Technologies In Crisis Management written by Ali, Mohammed and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-04-18 with Technology & Engineering categories.
The increasing use of innovative technologies by global businesses has sparked debate about their application in crisis resolution. Resolution tools can be used by global businesses to manage various types of crisis situations, such as natural disasters, information security issues, economic downturns, health crisis situations, and sustainability issues in education, among others. Further study and consideration of the uses of technology in the areas of crisis and change management and intra-company communication practice in the context of global business must be done to ensure successful and sustainable businesses. Future Role of Sustainable Innovative Technologies in Crisis Management raises awareness of the multifaceted field of new technology in crisis management that has resulted in a paradigm shift in the way contemporary industries and global businesses communicate and conduct their daily business operations. This book defines the scope of innovative technologies as the application of new technologies to support the resolution of various types of crisis situations to achieve regulatory compliance and improved risk management in an effective and automated manner. Covering topics such as sustainable business and disaster scenarios, this reference work is ideal for managers, entrepreneurs, researchers, academicians, scholars, practitioners, instructors, and students.
Artificial Intelligence Enabled Management
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Author : Rubee Singh
language : en
Publisher: Walter de Gruyter GmbH & Co KG
Release Date : 2024-06-04
Artificial Intelligence Enabled Management written by Rubee Singh and has been published by Walter de Gruyter GmbH & Co KG this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-06-04 with Business & Economics categories.
Companies in developing countries are adopting Artificial Intelligence applications to increase efficiency and open new markets for their products. This book explores the multifarious capabilities and applications of AI in the context of these emerging economies and its role as a driver for decision making in current management practices. Artificial Intelligence Enabled Management argues that the economic problems facing academics, professionals, managers, governments, businesses and those at the bottom of the economic pyramid have a technical solution that relates to AI. Businesses in developing countries are using cutting-edge AI-based solutions to improve autonomous delivery of goods and services, implement automation of production and develop mobile apps for services and access to credit. By integrating data from websites, social media and conventional channels, companies are developing data management platforms, good business plans and creative business models. By increasing productivity, automating business processes, financial solutions and government services, AI can drive economic growth in these emerging economies. Public and private sectors can work together to find innovative solutions that simultaneously alleviate poverty and inequality and increase economic mobility and prosperity. The thought-provoking contributions in this book also bring attention to new barriers that have emerged in the acceptance, use, integration and deployment of AI by businesses in developing countries and explore the often-overlooked drawbacks of AI adoption that can hinder or even cause value loss. The book is a must-read for policymakers, researchers, and anyone interested in understanding the critical role of AI in the emerging economy perspective.
The 17th International Conference Interdisciplinarity In Engineering
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Author : Liviu Moldovan
language : en
Publisher: Springer Nature
Release Date : 2024-03-28
The 17th International Conference Interdisciplinarity In Engineering written by Liviu Moldovan and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-03-28 with Technology & Engineering categories.
This book contains research papers that were accepted for presentation at the 17th International Conference on Interdisciplinarity in Engineering—INTER-ENG 2023, which was held on 5–6 October 2023, in the city of Târgu Mureș, Romania. The general scope of the conference “Towards transition for a more competitive European industry in a smart, safe and sustainable future” is proposing a new approach related to the development of a new generation of smart factories grounded on the manufacturing and assembly process digitalization. It is related to advance manufacturing technology, lean manufacturing, sustainable manufacturing, additive manufacturing, manufacturing tools and equipment. It is a leading international professional and scientific forum of great interest for engineers and scientists who can read in this book research works contributions and recent developments as well as current practices in advanced fields of engineering.
Smart Analytics Artificial Intelligence And Sustainable Performance Management In A Global Digitalised Economy
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Author : Pallavi Tyagi
language : en
Publisher: Emerald Group Publishing
Release Date : 2023-05-29
Smart Analytics Artificial Intelligence And Sustainable Performance Management In A Global Digitalised Economy written by Pallavi Tyagi and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-05-29 with Business & Economics categories.
The Covid 19 pandemic has created chaos in the business world and forced leaders to rethink their operational status quo. Though the benefits outweigh the risks, the challenges in digitalised economies are as sophisticated as the solutions they offer.
The Impact Of Artificial Intelligence In Radiology
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Author : Adam E. M. Eltorai
language : en
Publisher: CRC Press
Release Date : 2024-12-27
The Impact Of Artificial Intelligence In Radiology written by Adam E. M. Eltorai and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-12-27 with Medical categories.
Implementation of artificial intelligence (AI) in radiology is an important topic of discussion. Advances in AI—which encompass machine learning, artificial neural networks, and deep learning—are increasingly being applied to diagnostic imaging. While some posit radiologists are irreplaceable, certain AI proponents have proposed to "stop training radiologists now." By compiling perspectives from experts from various backgrounds, this book explores the current state of AI efforts in radiology along with the clinical, financial, technological, and societal perspectives on the role and expected impact of AI in radiology.
The Adoption And Effect Of Artificial Intelligence On Human Resources Management
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Author : Pallavi Tyagi
language : en
Publisher: Emerald Group Publishing
Release Date : 2023-02-10
The Adoption And Effect Of Artificial Intelligence On Human Resources Management written by Pallavi Tyagi and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-02-10 with Business & Economics categories.
Emerald Studies In Finance, Insurance, And Risk Management 7 explores how AI and Automation enhance the basic functions of human resource management.