Assertive Communication Tools For Leaders And Bosses Ebook
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Assertive Communication Tools For Leaders And Bosses Ebook
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Author : DJ Smart
language : en
Publisher: DigitalSphere Creations
Release Date :
Assertive Communication Tools For Leaders And Bosses Ebook written by DJ Smart and has been published by DigitalSphere Creations this book supported file pdf, txt, epub, kindle and other format this book has been release on with Business & Economics categories.
Unlock the secrets to becoming a confident and effective leader with "Assertive Communication: Tools for Leaders and Bosses." This comprehensive guide provides you with essential communication strategies to enhance your leadership skills, build stronger teams, and foster a positive work environment. Inside, you will discover: Proven techniques for assertive communication that inspire respect and cooperation. Practical tools to navigate difficult conversations with confidence and ease. Strategies to improve team collaboration and productivity. Insights on how to maintain a healthy balance between authority and approachability. Real-world examples and exercises to help you apply assertive communication principles in your daily interactions. Whether you’re a seasoned executive or a new manager, this ebook will equip you with the skills you need to lead with clarity, decisiveness, and empathy. Transform your leadership style and achieve your professional goals with "Assertive Communication: Tools for Leaders and Bosses."
Ebook Organisational Behaviour 6e
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Author : SINDING
language : en
Publisher: McGraw Hill
Release Date : 2018-02-28
Ebook Organisational Behaviour 6e written by SINDING and has been published by McGraw Hill this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-02-28 with Business & Economics categories.
This sixth edition of Organisational Behaviour provides a thorough introduction to the field for students and aspiring practitioners alike. Comprehensively revised to reflect the most recent developments, this text also retains its strong research foundations. Balancing a psychological approach with social perspectives, covering the effects of personality, emotions, values and group dynamics on an organisation, this book also has a strong business focus emphasising the role of an organisation’s leaders, structure and politics on its overall behaviour. Key features: New end of chapter case studies for each chapter with relevant examples from across the globe, featuring companies such as United Airlines, Zara and HP, covering the chapter’s main topics, applying the key theories and emphasising what has been learnt. New chapter on organisational architecture combining and refining two previous chapters on organisational structure and organisational design. New IRL logos to highlight sections that can be seen and applied directly to real life situations. OB in Practice mini cases throughout the chapters have been revised and updated to provide concise international examples, enabling the reader to apply theories learnt into practice. Re-organised chapter structure to ensure greater synergy between chapters and improved flow of knowledge throughout the text. Available for the first time with Connect, our highly reliable, easy-to-use digital teaching and learning solution that embeds learning science and award-winning adaptive tools to improve student results.Also with access to SmartBook®, our adaptive reading, study and practice environment specific to the book’s content.
Leadership And Nursing Care Management E Book
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Author : M. Lindell Joseph
language : en
Publisher: Elsevier Health Sciences
Release Date : 2021-05-18
Leadership And Nursing Care Management E Book written by M. Lindell Joseph and has been published by Elsevier Health Sciences this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-05-18 with Medical categories.
Develop your management and nursing leadership skills! Leadership & Nursing Care Management, 7th Edition focuses on best practices to help you learn to effectively manage interdisciplinary teams, client needs, and systems of care. A research-based approach includes realistic cases studies showing how to apply management principles to nursing practice. Arranged by American Organization for Nursing Leadership (AONL) competencies, the text addresses topics such as staffing and scheduling, budgeting, team building, legal and ethical issues, and measurement of outcomes. Written by noted nursing educators Diane L. Huber and Maria Lindell Joseph, this edition includes new Next Generation NCLEX® content to prepare you for success on the NGN certification exam. - UNIQUE! Organization of chapters by AONL competencies addresses leadership and care management topics by the five competencies integral to nurse executive roles. - Evidence-based approach keeps you on the cutting edge of the nursing profession with respect to best practices. - Critical thinking exercises at the end of each chapter challenge you to reflect on chapter content, critically analyze the information, and apply it to a situation. - Case studies at the end of each chapter present real-world leadership and management vignettes and illustrate how concepts can be applied to specific situations. - Research Notes in each chapter summarize current research studies relating to nursing leadership and management. - Full-color photos and figures depict concepts and enhance learning. - NEW! Updates are included for information relating to the competencies of leadership, professionalism, communication and relationship building, knowledge of the healthcare environment, and business skills. - NEW! Five NGN-specific case studies are included in this edition to align with clinical judgment content, preparing you for the Next Generation NCLEX® (NGN) examination. - NEW contributors — leading experts in the field — update the book's content.
Leadership And Nursing Care Management E Book
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Author : Diane Huber
language : en
Publisher: Elsevier Health Sciences
Release Date : 2013-08-07
Leadership And Nursing Care Management E Book written by Diane Huber and has been published by Elsevier Health Sciences this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-08-07 with Medical categories.
Comprehensive and easy to read, this authoritative resource features the most up-to-date, research-based blend of practice and theory related to the issues that impact nursing management and leadership today. Key topics include the nursing professional’s role in law and ethics, staffing and scheduling, delegation, cultural considerations, care management, human resources, outcomes management, safe work environments, preventing employee injury, and time and stress management. Research Notes in each chapter summarize relevant nursing leadership and management studies and show how research findings can be applied in practice. Leadership and Management Behavior boxes in each chapter highlight the performance and conduct expected of nurse leaders, managers, and executives. Leading and Managing Defined boxes in each chapter list key terminology related to leadership and management, and their definitions. Case Studies at the end of each chapter present real-world leadership and management situations and illustrate how key chapter concepts can be applied to actual practice. Critical Thinking Questions at the end of each chapter present clinical situations followed by critical thinking questions that allow you to reflect on chapter content, critically analyze the information, and apply it to the situation. A new Patient Acuity chapter uses evidence-based tools to discuss how patient acuity measurement can be done in ways that are specific to nursing. A reader-friendly format breaks key content into easy-to-scan bulleted lists. Chapters are divided according to the AONE competencies for nurse leaders, managers, and executives. Practical Tips boxes highlight useful strategies for applying leadership and management skills to practice.
Communication In Nursing E Book
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Author : Julia Balzer Riley
language : en
Publisher: Elsevier Health Sciences
Release Date : 2019-10-09
Communication In Nursing E Book written by Julia Balzer Riley and has been published by Elsevier Health Sciences this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10-09 with Medical categories.
Immerse yourself in the ideas, theories, and techniques of effective communication in the workplace! Communication in Nursing, 9th Edition adopts a uniquely practical and personal approach to the demands of today's nursing practice, providing extensive examples, exercises, and techniques that help you to apply communication skills in a variety of clinical settings. Using a conversational tone, this relatable text takes you beyond theory to show you how to understand important concepts and use communication as a tool to limit stress in your nursing practice. The 9th edition includes a new chapter which focuses on the foundation of communication and personality assessment. It also includes a new Putting it into Practice feature to help you apply your new communication skills in the work environment. In addition, updates on the topics of mindfulness, resilience, and inter-collaborative communication highlight the importance of implementing these tools in practice. - Active Learning features in every chapter promotes active, goal-directed reading. - Wit & Wisdom boxes present selected verses and quotations relevant to chapter topics, adding interest and humor. These boxes provide moments of relief from serious topics and "a-ha" moments when theory becomes linked to practice. - End-of-chapter exercises help you to master chapter techniques and strengthen your communication skills. - QSEN preface and exercises stress how communication impacts safety and quality of care. - Discusses the importance of interprofessional education and communication in the healthcare environment. - Addresses the importance of "presence" in nursing — being present for clients, families, colleagues, and self. - NEW! Starting with You chapter focuses on personality assessment using the Gallup CliftonStrengths among additional assessment methods. - Two chapters have been combined to create a new one titled, Communicating Assertively and Responsibly with "Difficult" Clients and Colleagues, to help you better address aggressive and difficult clients and colleagues. - UPDATED! Navigating the Expanding World of Digital Communication and Understanding Each Other chapters have been extensively updated to reflect most recent information. - NEW! Chapter exercises incorporate teaching strategies such as cinemeducation and medical improvisation to help facilitate various learning types. - UPDATED! Topics of mindfulness, resilience, and inter-collaborative communication have been incorporated throughout. - NEW! Additional examples incorporated into Moments of Connection boxes highlight beneficial outcomes of successful communication and provide concrete examples of how communication techniques work.
Asserting Yourself At Work
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Author : Constance ZIMMERMAN
language : en
Publisher: AMACOM Div American Mgmt Assn
Release Date : 2010-06-10
Asserting Yourself At Work written by Constance ZIMMERMAN and has been published by AMACOM Div American Mgmt Assn this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-06-10 with Business & Economics categories.
Techniques for managing others while maintaining mutual respect. Asserting Yourself at Work provides business professionals with the communication tools and psychological foundation they need to perform more assertively on the job. Designed for front-line managers, supervisors, team leaders, team members, employees, and life-long learners, this course promotes the use of direct, inclusive communication as a powerful tool for achieving targeted goals and building lasting relationships. Asserting Yourself at Work teaches students the skills they need to behave and communicate more assertively—and therefore more effectively—in the workplace. Students learn to address their needs and interests at work, and, at the same time, consider the needs and interests of others. Beginning with the foundation of self-awareness, the course builds these skills step by step. Students learn about and practice assertive verbal and nonverbal communication techniques, learn how to set proper boundaries in workplace relationships, and analyze how assertiveness plays out in other cultures. The interactive format includes self-assessment tools, worksheets, sidebars, exercises, and quizzes that prompt students all along the way. Course Objective: Understand techniques for managing others while maintaining mutual respect and recognize and avoid self-defeating behaviors. Selected Learning Objectives • Set boundaries • Manage others without being aggressive or manipulative • Respond to other people's needs without giving up your own • Say "no" to unfair demands • Resolve conflicts and deal with aggressiveness in others • Enhance your self-image—and your on-the-job authority. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
Ebook Management
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Author : Judith Dwyer
language : en
Publisher: McGraw-Hill Education Australia
Release Date : 2015-03-06
Ebook Management written by Judith Dwyer and has been published by McGraw-Hill Education Australia this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-03-06 with Business & Economics categories.
EBOOK Management
Leading And Managing In Nursing E Book
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Author : Patricia S. Yoder-Wise
language : en
Publisher: Elsevier Health Sciences
Release Date : 2018-11-14
Leading And Managing In Nursing E Book written by Patricia S. Yoder-Wise and has been published by Elsevier Health Sciences this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-11-14 with Medical categories.
Help students prepare for the NCLEX® and their transition to practice! Organized around the issues in today's constantly changing healthcare environment Leading and Managing in Nursing, 7th Edition, offers an innovative approach to leading and managing by merging theory, research, and practical application. This cutting-edge text includes coverage of patient safety, consumer relationships, cultural diversity, resource management delegation, and communication. In addition, it provides just the right amount of information to equip students with the tools they need to master leadership and management, which will better prepare them for clinical practice. - UPDATED! Fresh content and references related to conflict (mediation and arbitration), personal/personnel issues, violence and incivility, and delegation included in their respective chapters. - Separate chapters on key topic areas such as cultural diversity, consumer relationships, delegation, managing information and technology, legal and ethical issues, and many more. - Eye-catching full-color design helps engage and guide students through each chapter. - UNIQUE! Each chapter opens with The Challenge, where practicing nurse leaders/managers offer their real-world views of a concern related in the chapter, encouraging students to think about how they would handle the situation. - UNIQUE! The Solution closes each chapter with an effective method to handle the real-life situation presented in The Challenge, and demonstrates the ins and outs of problem solving in practice. - The Evidence boxes in each chapter summarize relevant concepts and research from nursing/business/medicine literature. - Theory boxes highlight and summarize pertinent theoretical concepts related to chapter content. - UPDATED! Chapter 2, Clinical Safety: The Core of Leading, Managing, and Following, features the latest guidelines for ensuring patient safety, QSEN updates and it will also include some new tools to help with assessing/managing patient safety in the hospital setting - UPDATED! Chapter 16, The Impact of Technology, includes information on future trends such as Health Information Exchange (HIE), data warehouses with predictive analytics, and information on decision support systems and their impact on patient care. - UPDATED! Chapter 12, Care Delivery Strategies, covers different nursing care delivery models used to organize care in a variety of healthcare organizations. - UPDATED! Chapter 14, Workforce Engagement through Collective Action and Governance, provides information on how to assess work environments through assessing organizational and governance characteristics, nurse empowerment/engagement strategies, and a variety of collective action and bargaining strategies that can shape nurses' practice.
Assertiveness
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Author : Conrad Potts
language : en
Publisher: John Wiley & Sons
Release Date : 2013-03-29
Assertiveness written by Conrad Potts and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-03-29 with Business & Economics categories.
How to overcome challenges with confidence No matter how successful we are, we all face stressful and hard-to-handle challenges in daily life, and – if we want to be as happy and healthy as we can – we must learn to assert ourselves, make our voices heard and approach life with confidence and self-assurance. This book is a roadmap to help you navigate your way through those challenging opportunities, hurdles and milestones. Taking universal scenarios case by case, and packed with practical tips, this inspiring, down-to-earth book will give you the tools to build your self-esteem and become happier, healthier, and in control of your own destiny. Written in an approachable style which posits practical solutions to a range of universal problems Deals with assertiveness in business, family, social situations and all areas of life Covers topics like ‘dealing with your boss’, ‘dealing with finances’, ‘asking for a pay rise’, ‘saying no at work’
Leading And Managing In Contemporary Health And Social Care E Book
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Author : Elizabeth Anne Rosser
language : en
Publisher: Elsevier Health Sciences
Release Date : 2022-01-18
Leading And Managing In Contemporary Health And Social Care E Book written by Elizabeth Anne Rosser and has been published by Elsevier Health Sciences this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-01-18 with Medical categories.
An understanding of leadership and management theory and practice is integral to the success of a new generation of health and social care professionals, and managers of services. It is equally important for educators in the field. Leading and Managing in Contemporary Health and Social Care by Elizabeth Rosser and Cate Wood supports the development of all health and social care professionals as managers and leaders in today's rapidly evolving environment. This new title addresses pertinent topics including: integration and enhancement of health and social care services; interprofessional working; the importance of a strong organizational culture; developing individual resilience; leading innovation; and practising successful project and financial management within global and culturally sensitive contexts. With a growing mandate for health and social care professionals to understand leadership and management within their organizations, and a strong appreciation of these skills by employers, this new book is an important contribution that students and educators alike will welcome. - Comprehensive and authoritative text written by experts in their field - Fifteen chapters offer current thinking from a range of different perspectives - Presents leadership management theory that can be applied across a wide range of workplaces - Includes summary points and case studies for reflection and application - Ideal reference for Master's students and those undertaking MBA courses with a focus on health and social care