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Benchmarking Performance Indicators For Water And Wastewater Utilities 2010

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Benchmarking Performance Indicators For Water And Wastewater Utilities 2010

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Author :
language : en
Publisher:
Release Date : 2011-08

Benchmarking Performance Indicators For Water And Wastewater Utilities 2010 written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-08 with categories.

Performance Indicators For Water Supply Services

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Author : Helena Alegre
language : en
Publisher: IWA Publishing
Release Date : 2016-09-15

Performance Indicators For Water Supply Services written by Helena Alegre and has been published by IWA Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-09-15 with Science categories.

The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The third edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. This new edition of Performance Indicators for Water Supply Services is an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.

Benchmarking Water Services

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Author : Enrique Cabrera Jr
language : en
Publisher: IWA Publishing
Release Date : 2011-03-01

Benchmarking Water Services written by Enrique Cabrera Jr and has been published by IWA Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-03-01 with Science categories.

Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua

Water Utility Benchmarking

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Author : Sanford Berg
language : en
Publisher: IWA Publishing
Release Date : 2010-03-31

Water Utility Benchmarking written by Sanford Berg and has been published by IWA Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-03-31 with Science categories.

Benchmarking is essential for those developing and implementing water policy. If decision-makers do not know where they have been or where they are, it would seem to be impossible to set reasonable targets for future performance. Information on water/sewerage system (WSS) operations, investments, and outputs is essential for good management and oversight. This book is designed to help decision makers identify the data required for performance comparisons over time and across water utilities, to understand the strengths and limitations of alternative benchmarking methodologies, and to perform (or commission) benchmark studies. This book provides an overview of the strengths and limitations of different methodologies for making performance comparisons over time and across water utilities (metric benchmarking). In addition, it identifies ways to determine the robustness of performance rankings. Current benchmarking activities in Latin America, Asia, Africa, Central Europe/Asia, and OECD nations are summarized. Five basic approaches to benchmarking characterize current studies: Core indicators and a summary or overall performance Indicator (partial metric method), Performance scores based on production or cost estimates (“total” methods), Performance relative to a model company (engineering approach), Process benchmarking, and Customer survey benchmarking. This volume is of interest to the water professionals, water utility managers and senior staff of regulatory agencies, professionals in related government agencies, and consultants. Visit the IWA WaterWiki to read and share material related to this title: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/InfrastructureRegulationStateOwnedEnterprisesVsInvestor-ownedInfrastructureOperators

Benchmarking Performance Indicators For Water And Wastewater Utilities

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Author : Angela K. Lafferty
language : en
Publisher:
Release Date : 2005

Benchmarking Performance Indicators For Water And Wastewater Utilities written by Angela K. Lafferty and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Benchmarking (Management) categories.

Utilizing the 22 performance indicators described in "Selection and Definition of Performance Indicators for Water and Wastewater Utilities," published in 2003, this report presents the summary and comparative analyses on each performance indicator. The data helps utilities improve their operational efficiency and effectiveness plus helps them see where they stand in relation to their industry peer group.

The Ibnet Water Supply And Sanitation Performance Blue Book

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Author : Caroline van den Berg
language : en
Publisher: World Bank Publications
Release Date : 2010-12-23

The Ibnet Water Supply And Sanitation Performance Blue Book written by Caroline van den Berg and has been published by World Bank Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-12-23 with Technology & Engineering categories.

This book aims to raise awareness of how the International Benchmarking Network of Water and Sanitation Utilities (IBNET)can help utilities identify ways to improve urban water and wastewater services. It provides an introduction to benchmarking and to the objectives, scope and focus of IBNET and describes some of its recent achievements. The methodology and data behind IBNET are elaborated, and an overview of IBNET results and country data are presented.

Planning Development And Management Of Sustainable Cities

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Author : Tan Yigitcanlar
language : en
Publisher: MDPI
Release Date : 2019-04-30

Planning Development And Management Of Sustainable Cities written by Tan Yigitcanlar and has been published by MDPI this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-30 with Technology & Engineering categories.

The concept of ‘sustainable urban development’ has been pushed to the forefront of policymaking and politics as the world wakes up to the impacts of climate change and the destructive effects of the Anthropocene. Climate change has emerged to be one of the biggest challenges faced by our planet today, threatening both built and natural systems with long-term consequences, which may be irreversible. While there is a vast body of literature on sustainability and sustainable urban development, there is currently limited focus on how to cohesively bring together the vital issues of the planning, development, and management of sustainable cities. Moreover, it has been widely stated that current practices and lifestyles cannot continue if we are to leave a healthy living planet to not only the next generation, but also to the generations beyond. The current global school strikes for climate action (known as Fridays for Future) evidences this. The book advocates the view that the focus needs to rest on ways in which our cities and industries can become green enough to avoid urban ecocide. This book fills a gap in the literature by bringing together issues related to the planning, development, and management of cities and focusing on a triple-bottom-line approach to sustainability.

Benchmarking Performance Indicators For Water And Wastewater Utilities

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Author : AWWA Staff
language : en
Publisher: American Water Works Association
Release Date : 2011-01-12

Benchmarking Performance Indicators For Water And Wastewater Utilities written by AWWA Staff and has been published by American Water Works Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-01-12 with Business & Economics categories.

Performance Assessment And Benchmarking Of Gondar Water Supply Services Ethiopia

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Author : Yirga Alemu Azene
language : en
Publisher: GRIN Verlag
Release Date : 2020-10-26

Performance Assessment And Benchmarking Of Gondar Water Supply Services Ethiopia written by Yirga Alemu Azene and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-10-26 with Business & Economics categories.

Master's Thesis from the year 2019 in the subject Organisation and administration - Public administration, grade: Very Good, , course: Business Administration, language: English, abstract: The main objective of the study is to establish the performance of GWSSS in terms of quality of water services, economical efficiency, and operational sustainability against widely accepted key standard performance indicators and benchmarking the water utility against other well-performing utilities around East Africa for purposes of development of decision support tools for better management of the system. The last eight-year data from the annual report and from the management information system of the Gondar utility are used in the analysis of indicators and to see the performance trend. Performance evaluation of water supply services for Gondar city was carried out using thirteen key performance indicators. From the first category six indicators in the quality of water services, one indicator on water quality compliance has the utility performing well. The other five indicators that are water supply coverage, average total per capita consumption, average per capita domestic consumption, continuity of piped water supply, and the number of persons per domestic connection are the performance of the utility is poor and much below the benchmarked utilities. From the second category of four indicators in improving economic efficiency one indicator in improving personnel expenditure has moderate performance; one indicator on tariff cost recovery has shown low performance, and two indicators in improving bill revenue collection efficiency and operating cost coverage are well performed. The third category of three indicators in improving operational sustainability; one indicator in staffing level is poor performance and two indicators in nonrevenue water and treatment capacity utilized the utility is performing well compared to benchmarked utilities. In general, GWSSS is performing well in five indicators, moderate performance in one indicator, and the rest seven indicators the performance of Gondar is poor and much below the benchmarked utilities. Therefore, it is highly recommended that Gondar utility should take much focus on improving: the water supply services, water production, number of water connections, water consumption, tariff cost recovery, and staffing level.

2011 Benchmarking Performance Indicators For Water And Wastewater Utilities

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Author : Awwa (American Water Works Association)
language : en
Publisher:
Release Date : 2012-12

2011 Benchmarking Performance Indicators For Water And Wastewater Utilities written by Awwa (American Water Works Association) and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12 with Benchmarking (Management) categories.

Updated from the 2007 Survey (9781583215739), this report lets you compare your water or wastewater utility with other US utilities in 34 key areas of operations, management, business, and customer service. 12 additional key benchmarks are provided in the 2011 update than in the 2007 update. Data is from 2011.

Benchmarking Performance Indicators For Water And Wastewater Utilities 2010

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