Building Relationships One Conversation At A Time
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Building Relationships One Conversation At A Time
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Author : Carol Ann Lloyd-Stanger
language : en
Publisher: iUniverse
Release Date : 2018-01-10
Building Relationships One Conversation At A Time written by Carol Ann Lloyd-Stanger and has been published by iUniverse this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-01-10 with Business & Economics categories.
The most important moments in life involve big decisions, big events, and big opportunitiesand those involve other people. Relationships make our lives work, and as it turns out, they improve our health and happiness as well. When we have good ones, they help pick us up when we stumble and fall, but they dont just happen. Carol Ann Lloyd-Stanger, who has built a career helping people build personal and professional relationships that create success, shares steps and strategies so you can: start conversations that lead to meaningful relationships; take a positive approach to the people in your life; listen effectively and understand others and their ideas; adapt your conversation style to increase connections; and manage difficult conversations to achieve positive outcomes. Any conversation can be the one that changes everything, but you need to know how to navigate them. Take the first step to enjoying game-changing relationships and build the life you wantone conversation at a time.
Themelios Volume 44 Issue 2
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Author : D. A. Carson
language : en
Publisher: Wipf and Stock Publishers
Release Date : 2019-09-09
Themelios Volume 44 Issue 2 written by D. A. Carson and has been published by Wipf and Stock Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-09-09 with Religion categories.
Themelios is an international, evangelical, peer-reviewed theological journal that expounds and defends the historic Christian faith. Themelios is published three times a year online at The Gospel Coalition (http://thegospelcoalition.org/themelios/) and in print by Wipf and Stock. Its primary audience is theological students and pastors, though scholars read it as well. Themelios began in 1975 and was operated by RTSF/UCCF in the UK, and it became a digital journal operated by The Gospel Coalition in 2008. The editorial team draws participants from across the globe as editors, essayists, and reviewers. General Editor: D. A. Carson, Trinity Evangelical Divinity School Managing Editor: Brian Tabb, Bethlehem College and Seminary Consulting Editor: Michael J. Ovey, Oak Hill Theological College Administrator: Andrew David Naselli, Bethlehem College and Seminary Book Review Editors: Jerry Hwang, Singapore Bible College; Alan Thompson, Sydney Missionary & Bible College; Nathan A. Finn, Southeastern Baptist Theological Seminary; Hans Madueme, Covenant College; Dane Ortlund, Crossway; Jason Sexton, Golden Gate Baptist Seminary Editorial Board: Gerald Bray, Beeson Divinity School Lee Gatiss, Wales Evangelical School of Theology Paul Helseth, University of Northwestern, St. Paul Paul House, Beeson Divinity School Ken Magnuson, The Southern Baptist Theological Seminary Jonathan Pennington, The Southern Baptist Theological Seminary James Robson, Wycliffe Hall Mark D. Thompson, Moore Theological College Paul Williamson, Moore Theological College Stephen Witmer, Pepperell Christian Fellowship Robert Yarbrough, Covenant Seminary
How To Talk With Anyone About Anything
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Author : Harville Hendrix, Ph.D.
language : en
Publisher: Thomas Nelson
Release Date : 2024-08-20
How To Talk With Anyone About Anything written by Harville Hendrix, Ph.D. and has been published by Thomas Nelson this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-08-20 with Self-Help categories.
Relationships everywhere are in crisis due to our inability to talk about "difference" without polarizing. Since objection to difference is the core human problem, we need a skill that helps us connect beyond difference. That's just what New York Times bestselling authors Dr. Harville Hendrix and Dr. Helen LaKelly Hunt offer in their new book: How To Talk With Anyone About Anything. They call it the Safe Conversations Dialogue process, which everyone can learn and teach, that moves all relationships from danger to safety, making connecting possible. For centuries, most of us humans have talked to others in monologues, believing that the world is the way we see it, that what we say about it is the "truth" and we have assumed that everyone sees it "our" way. If they do not, we experience tension and conflict on many levels. On the other hand, few of us have ever listened to others while they are talking and tried to see the world from their point of view while retaining our own perspective. Instead of listening to understand and collaborate about our differences, we tend to replace their perspective with our own. This results in polarization, not only in our personal lives and work environments, but also in the political and religious arenas we inhabit. This has led to anxiety, frustration, anger, violence, and war. Clearly, the world needs a new way to talk that transcends difference and leads to collaboration, co-creation, and cooperation. Getting the Love You Want, teach that the practice of Safe Conversations Dialogue impacts the "physics of the Space Between." Here is what they mean: All of us live in and are a part of an energy field in which everything everywhere is connecting with everything everywhere. This energy field occupies the Space-Between us. When there is safety in the energy field that occupies the Space-Between us, we can connect. When there is anxiety in the Space Between, we defend ourselves. We cannot connect but tend to polarize. Anyone, if they decide to, can restore safety in the Space Between by using a structure conversation skill called the Safe Conversations Dialogue. In How to Talk with Anyone about Anything, Harville and Helen share the wisdom of the Safe Conversations process and the four structured and teachable skills that create safety and connection: Dialogue: Dialogue is two or more people taking turns talking and listening. Monologue is one person talking and expecting everyone else to listen. When two or more people shift from Monologue to Dialogue, they can transform any relationship from conflict to safety, connection and collaboration. Zero Negativity: Negativity disrupts safety and is non-negotiable for safe and thriving relationships. When Dialogue is practiced with Zero Negativity, criticism about what one does not have is replaced with a positive request for what one wants. This transforms conflict into safety and connecting. Empathy: Empathy is the capacity to experience or imagine how another person has gone through life. When Dialogue is practiced with empathy, one can more easily accept the different perspective of another person and maintain one's own perspective without polarizing. Affirmation: Affirmation is valuing another person because they exist rather than for what they have done for you. When Dialogue includes affirmation, the other person experiences themselves as human rather than as an "object" that is valued because of what they do. How to Talk with Anyone about Anything offers the keys to unlocking your ability to connect with others in a new and profoundly different way. And, as more of us hone that ability, together, we can bring about a fundamental shift in society away from our current focus on the "self" and polarization about difference towards safety and true connection that includes total personal freedom, universal equality, radical inclusion, and celebration of diversity—a society in which we all collaborate with each other without surrendering our differences, co-create with each other about new solutions and cooperate with other to put them into practice. Then we will all live in the world of our dreams.
Building A Professional Learning Community At Work Tm
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Author : Parry Graham
language : en
Publisher: Solution Tree Press
Release Date : 2009-09-22
Building A Professional Learning Community At Work Tm written by Parry Graham and has been published by Solution Tree Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-09-22 with Education categories.
Get a play-by-play guide to implementing PLC concepts. Each chapter begins with a story focused on a particular challenge. A follow-up analysis of the story identifies the good decisions or common mistakes made in relation to that particular scenario. The authors examine the research behind best practice and wrap up each chapter with recommendations and tools you can use in your school.
Artificial Intelligence For Customer Relationship Management
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Author : Boris Galitsky
language : en
Publisher: Springer Nature
Release Date : 2020-12-23
Artificial Intelligence For Customer Relationship Management written by Boris Galitsky and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-23 with Computers categories.
The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We analyze user sentiments and personal traits to tailor dialogue management to individual customers. We also design a number of dialogue scenarios for CRM with replies following certain patterns and propose virtual and social dialogues for various modalities of communication with a customer. After we learn to detect fake content, deception and hypocrisy, we examine the domain of customer complaints. We simulate mental states, attitudes and emotions of a complainant and try to predict his behavior. Having suggested graph-based formal representations of complaint scenarios, we machine-learn them to identify the best action the customer support organization can chose to retain the complainant as a customer.
Opening The Door To Coaching Conversations
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Author : Linda M. Gross Cheliotes
language : en
Publisher: Corwin Press
Release Date : 2012-05-16
Opening The Door To Coaching Conversations written by Linda M. Gross Cheliotes and has been published by Corwin Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-16 with Education categories.
What does coach leadership look like in action? Effective leaders help others learn to resolve issues. This companion and follow-up book to Coaching Conversations brings the coaching style of leadership to life with stories of real people, facing real problems, who use coaching skills to empower their staff. Each chapter deals with a challenging leadership area and includes space for personal reflection, questions, and next steps. Topics covered include: Core values Building trust and community High expectations School turnaround Garnering genuine buy-in Difficult conversations Accountability Balancing personal and professional commitments
Motivate Inspire Lead
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Author : RoseAnne O′Brien Vojtek
language : en
Publisher: Corwin Press
Release Date : 2009-05-05
Motivate Inspire Lead written by RoseAnne O′Brien Vojtek and has been published by Corwin Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-05-05 with Education categories.
"The authors remind leaders that the first step in motivating others is changing themselves. This practical book uses case studies, examples, and reflective activities to provide leaders with the knowledge, skills, and strategies to create school cultures in which teachers can find purpose, hope, enjoyment, and a sense of belonging and competency." —Dennis Sparks, Emeritus Executive Director National Staff Development Council "The Vojteks write lucidly about school improvement, offering realistic, down-to-earth cases and well-stated approaches to change based solidly in cognitive and social psychology. They detail how school leaders can use ten motivational strategies to achieve improved student performance." —Richard A. Schmuck, Professor Emeritus, University of Oregon Author, Practical Action Research Discover how your learning community can tap into greater creativity, talent, and expertise! This resource shows how leaders can transform learning communities into high-performing collegial communities where teachers collaborate for continuous school improvement, are passionate about teaching, and are valued as professionals. Based on motivational theory and the authors′ optimal performance model, this volume presents 10 concrete motivational strategies for fostering a culture in which educators work together to fulfill a common purpose. Each chapter includes an authentic case study and reflective questions to help readers understand the conditions needed for implementation, as well as a "Next Steps" section that offers recommendations and ideas. Participants are able to direct and strengthen their efforts toward successful achievement through Positive interdependence Reciprocal relationships Shared decision making Professional learning Mutual responsibility Detailed and insightful, Motivate! Inspire! Lead! is the go-to guide for developing a dynamic learning community that balances support for a positive school culture and continuous school improvement with the individual needs of each member of the school community.
How To Thrive And Survive As A Working Woman
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Author : Fiona Elsa Dent
language : en
Publisher: Bloomsbury Publishing
Release Date : 2016-04-21
How To Thrive And Survive As A Working Woman written by Fiona Elsa Dent and has been published by Bloomsbury Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-21 with Business & Economics categories.
Have you read all the books out there on getting to the top but find yourself wanting not necessarily tips for achieving a high-flying career, but the tools for creating a fulfilling working life? Based on new data from surveys and interviews, How to Thrive and Survive as a Working Woman will encompass stories, examples, strategies and practical exercises. The content will be both instructive and interactive offering insights from the authors' own experience of working with many women managers who attend Ashridge Business School programmes and events. The book will focus on key issues for development and career success and apply these to the specific challenges facing women at work, including: getting started in your career; dealing with motherhood and a career; dual career couples; changing career direction; moving up to senior levels; lack of confidence; and developing a clear career plan. Offering tips, techniques and approaches, this book will be an essential tool for working women of all ages and at various stages in their career.
Trust As The Core Of Instructional Leadership
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Author : Delia E. Racines
language : en
Publisher: Solution Tree Press
Release Date : 2022-06-01
Trust As The Core Of Instructional Leadership written by Delia E. Racines and has been published by Solution Tree Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-06-01 with Education categories.
Be visible and approachable. Unpack necessary conversations with care. Build capacity based on strengths. Author Delia E. Racines offers these powerful protocols and more to support instructional leaders in building a community of trust in which positive change can occur. All current and aspiring instructional leaders ready to work collaboratively to improve teaching and learning will value this book. Instructional leaders will use this essential guide to: Understand the importance of fostering trust and competence across all relationships within their school Utilize a wide variety of reproducibles for both team building and personal reflection Dive into Educator Spotlights that provide unique perspectives on chapter tools Strategize for effective goal setting and achievement Become more intentionally present as leaders Contents: Introduction Chapter 1: Be Visible and Approachable Chapter 2: Listen Closely to the Complaint for a Request Chapter 3: Invite All Voices Chapter 4: Use a Strengths-Based Approach Toward Building Instructional Leadership Capacity Chapter 5: Unpack Necessary Conversations With Care Conclusion References and Resources Index
The Authority Guide To Networking For Business Growth
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Author : Rob Brown
language : en
Publisher: SRA Books
Release Date : 2017-09-18
The Authority Guide To Networking For Business Growth written by Rob Brown and has been published by SRA Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-09-18 with Business & Economics categories.
You can master the mysterious art of networking. Overcome all your networking fears and learn how effortlessly to build and leverage the powerful connections you need to enhance your reputation, raise your profile and win more business. Networking expert Rob Brown will coach you on all the essential skills that will help you meet new people, create new leads, open up opportunities and grow your business – confidently and effectively.