Business Process Benchmarking
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Business Process Benchmarking
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Author : Robert C. Camp
language : en
Publisher: Irwin Professional Publishing
Release Date : 1995
Business Process Benchmarking written by Robert C. Camp and has been published by Irwin Professional Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995 with Business & Economics categories.
Camp's bestselling Benchmarking served as the premier resource for measuring corporate performance. Now his newest title, Business Process Benchmarking, provides the most up-to-date information to show readers how to conduct successful benchmarking projects. Includes Camp's renowned 10-step benchmarking process to achieve peak performance.
Performance Management
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Author : Asbjørn Rolstadås
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-12-06
Performance Management written by Asbjørn Rolstadås and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-06 with Business & Economics categories.
This book serves as a textbook for an introductory course on performance management. It gives an overview over various aspects of managing performance of the modem enterprise by focusing on performance evaluation and measurement and performance improvement techniques. Most of the material is based on a thorough literature search and an extensive reference list has been included. The book has been sponsored by the Norwegian productivity research program TOPP and by the COMETT program of the European Community Commission. It has been applied as the text for a continuing education course both within TOPP and the COMETT project APECE. It will also serve as part of a course material for a master's degree in technology management. The book is aimed at an audience of business and technology oriented personnel at middle and higher management level in manufacturing industry. At the same time it is suitable as a textbook for business and engineering schools and colleges. is organized in five parts discussing productivity and The book performance, performance planning, performance review, performance improvement and performance influencing factors. The authors have worked closely together to obtain a well coordinated text without overlap. They have provided a draft. This draft has been circulated for comments amongst the authors and amongst external experts. Based on their input the manuscript has been revised. Eivald RfI}ren and Einar Printz Moe, chairman of the board and program manager for the TOPP research program respectively, have also provided valuable input to the book.
Business Process Management Applied To Business Excellence Benchmarking
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Author : Dr Jorge J Román
language : en
Publisher:
Release Date : 2020-05-21
Business Process Management Applied To Business Excellence Benchmarking written by Dr Jorge J Román and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-05-21 with categories.
An organization needs to control their business processes in real-time, otherwise: We do not know, if we are delivering the committed value propositionWe do not know, what is the state of the process execution, without an analysis activityWe can ́t answer a customer claim immediatelyWhat we can ́t measure, we can ́t improve itYou can lose control in order to determine if their goals are being metThe discipline that allowed to define and implement the business process logic for execution in real time, is called Business Process Management (BPM), here comes BPM in play, as a recommendation to implement and execute a customized Business Excellence Framework. Business excellence models are frameworks (BEF) that, when applied within an organization, can help to focus thought and action in a more systematic and structured way that should lead to increased performance. Facing an increasingly turbulent and chaotic environment, more and more companies have implemented business excellence strategies and made quality a key element of their business philosophy as quality leads to improved business performance. The value of the Business Excellence Framework is intentionally non-prescriptive. It does not tell leaders how to manage their organizations.The book explores an effective strategy for Business Process Management applied to Business Excellence and Benchmarking within any type of organization: big or small, new or old, private or public. It is written to guide leaders of any profession to not only improve their knowledge in processes but also in Business Excellence and Benchmarking. It is a holistic approach to developing a sustainable, successful business no matter its starting point. Unlike many existing books to use Business Process Management (BPM), this book offers a unique value because of its user-friendly, linked the best of BPM with BEF and Benchmarking, straightforward, fun-to-read approach. Current and future managers and decision makers gain the knowledge and skills they need to achieve organizational excellence. With a focus on continually developing the quality of people, processes, products, and the work environment, it covers all pertinent quality-related topics, including: an overview of quality, quality and global competitiveness, strategic alliances, establishing a culture of quality, customer satisfaction and quality, employee empowerment, business process management, leadership and change management, team building and teamwork, education and training for quality, overcoming internal politics and conflict, quality tools, problem solving and decision making, quality function deployment, statistical process control, continuos improvement methods such as PDCA, TQM, lean management, benchmarking, six sigma and benchmarking, just-in-time/lean manufacturing, and implementing quality. The book will cover the following:1.Business Process Management (BPM)2.Industry 4.0: The New Age of the Smart Industry3.Continuous Improvement Tools & Techniques4.Business Excellence Frameworks5.Adoption of BPM and Business Excellence Framework6.Benchmarking The purpose of this book is to demystify the elusive process applied Business Process Management to BEF and Benchmarking in any type of organization and to creating quality culture through simple and easy-to-follow instructions. Big or small, public or private, every kind of organization has the potential to operate with a quality culture.The authors of Business Process Management applied to Business Excellence and Benchmarking are both a university professor and an experienced international consultant. In addition to their academic background, the authors have years of consultancy expertise, bringing a great deal of practical advice to their approach.
Business Process Improvement Toolbox
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Author : Bjørn Andersen
language : en
Publisher: Quality Press
Release Date : 2007-01-01
Business Process Improvement Toolbox written by Bjørn Andersen and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-01-01 with Business & Economics categories.
"The first half of the book presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement road map, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps for how to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology.
Performance Management
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Author : Asbjorn Rolstadas
language : en
Publisher:
Release Date : 1994-12-31
Performance Management written by Asbjorn Rolstadas and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994-12-31 with categories.
Business Process Improvement Toolbox
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Author : Bjorn Andersen
language : en
Publisher: Quality Press
Release Date : 2007-04-04
Business Process Improvement Toolbox written by Bjorn Andersen and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-04-04 with Business & Economics categories.
This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. Author Bjørn Andersen works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization.The first half presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement roadmap, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology. And finally, a number of templates can be found at the very end of the book, templates that support most of the tools presented.This book is suitable for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. It should also be useful as a textbook for students in courses relating to quality management and continuous improvement.
Benchmarking Handbook
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Author : B. Andersen
language : en
Publisher: Springer Science & Business Media
Release Date : 1995-12-31
Benchmarking Handbook written by B. Andersen and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995-12-31 with Business & Economics categories.
Benchmarking is a powerful tool for improvement. It is one of the fastest-growing techniques for quality and performance improvement and attracts massive attention. Now, more than ever, there is a clear need for straightforward guidelines to help companies make the most of benchmarking. This book addresses that need.
Business Process Reengineering Assessment Guide
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Author : United States. General Accounting Office. Accounting and Information Management Division
language : en
Publisher: DIANE Publishing
Release Date : 1997
Business Process Reengineering Assessment Guide written by United States. General Accounting Office. Accounting and Information Management Division and has been published by DIANE Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Administrative agencies categories.
The Benchmarking Book
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Author : Tim Stapenhurst
language : en
Publisher: Routledge
Release Date : 2009-06-04
The Benchmarking Book written by Tim Stapenhurst and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-06-04 with Business & Economics categories.
With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized as leaders. The Benchmarking Book is an indispensable guide to process improvement through benchmarking, providing managers, practitioners and consultants with all the information needed to carry out effective benchmarking studies. Covering everything from essential theory to important considerations such as project management and legal issues, The Benchmarking Book is the ideal step-by-step guide to assessing and improving your company’s processes and performance through benchmarking.
Strategic Benchmarking
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Author : Gregory H. Watson
language : en
Publisher:
Release Date : 1993-04-09
Strategic Benchmarking written by Gregory H. Watson and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993-04-09 with Business & Economics categories.
A pioneer of the benchmarking movement shows managers how this revolutionary process can improve company performance at every level. This book goes beyond the simple "how to" of the process to show managers exactly how benchmarking fits into long-term strategic planning. Watson is a quality executive with Xerox and one of the pioneers in benchmarking.